You can enjoy flat-screen TVs with cable channels, and all 370 rooms feature free WiFi, coffee/tea makers, and safes. Microwaves and room service make in-room dining convenient. Nice touches to enhance your stay include soaking tubs and free toiletries. Hair dryers, phones, and wardrobes or closets are also available.
A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, La Veranda, serves international cuisine and is open for breakfast, lunch, and dinner. With 2 bars/lounges and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find free cabanas, and enjoy the onsite fitness center and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:30 AM. There's also free self parking, along with the convenience of an area shuttle.
With a stay at this 3.5-star Zona Hotelera resort, you'll be 1.6 km (1 mi) from Turtle Beach and 2.6 km (1.6 mi) from Cancun Golf Club at Pok Ta Pok.
17 Mar. 2020 by Hotel Casa Maya
Dear Guest, Thank you for reviewing our service. We look forward to welcoming your visit on your next vacation.
All-inclusive room rates at Hotel Casa Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Some rates at Hotel Casa Maya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Cool off in one of the 2 outdoor swimming pools at Hotel Casa Maya, and enjoy amenities like a marina and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This beach resort also offers a fitness center, a garden, and a terrace. Free self parking is available. This 3.5-star Cancun resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Casa Maya offers 370 accommodations with safes and coffee/tea makers. 24-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:30 AM.
La Veranda - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Las Brisas - This restaurant specializes in international cuisine and serves lunch and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.