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Hotel Description

A luxury stay in Cancun awaits you at Hyatt Ziva Cancun - All Inclusive. Within steps you'll find Delphinus Dreams and Forum Beach within a short 5-minute stroll. Highlights at this beachfront resort include 8 restaurants, 3 outdoor swimming pools and a full-service spa.

You can enjoy LED TVs with cable channels, and all 547 rooms feature espresso makers, free bottled water and safes. Dining in is an option with 24-hour room service, and minibars provide free refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Hairdryers, phones and irons/ironing boards are also available.

A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The restaurant, Moongate, serves Asian cuisine and is open for dinner. With 7 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour fitness centre and outdoor tennis court. Business amenities include a meeting room and a business centre. Additionally, you'll find free WiFi in public areas, a kids' swimming pool and a coffee shop/café. There's also the convenience of an area shuttle.

Attractions within a 10-minute walk of this 4.5-star Zona Hotelera resort include Caracol Beach and Cancun Convention Center.

Resort View King (with Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$631* Per night/room 30 Nov. - 1 Dec.

Turquoize Sky Ocean Front Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Resort View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean Front King (with Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Turquoize Sky Ocean Front Master King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean Front Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

79.0% of guests recommend out of 8771 reviews

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About the Hyatt Ziva Cancun - All Inclusive

Location Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO 77500

All-inclusive Details

  • All available beverages included
  • Taxes included
  • 24-hour room service
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • On-site live performances included
  • All food and beverages included

Property Features

Some rates at Hyatt Ziva Cancun - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hyatt Ziva Cancun - All Inclusive offers its guests a full-service spa, 3 the outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness centre. There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 7 bars/lounges and A poolside bar. WiFi is free in public spaces. A business centre and a meeting room are available. A kids' pool, a rooftop terrace, and a free kid's club are also featured at the luxury Hyatt Ziva Cancun - All Inclusive. Smoking is allowed in designated areas at this 4.5-star Cancun resort.

  • 547 guestrooms or units
  • 8 dining venues
  • 7 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Area shuttle
  • Parking:

Room Amenities

Hyatt Ziva Cancun - All Inclusive offers 547 forms of air-conditioned accommodation with free minibar items and espresso makers. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

Moongate – This restaurant specialises in Asian cuisine and only serves dinner.

La Bastille – This restaurant specialises in French cuisine and only serves dinner.

El Mercado – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Breeze Grill – This steakhouse serves breakfast, lunch and dinner.

Lorenzo's – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Late-night fare is available from 24-hour room service.

Spa Services

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 19
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pets

  • No pets allowed, but service animals are welcome

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Debit cards not accepted

Hotel Names

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun
  • Hyatt Ziva Cancun All Inclusive All-inclusive property
  • Hyatt Ziva
  • Hyatt Ziva Cancun - All Inclusive Cancun
  • Hyatt Ziva Cancun - All Inclusive All-inclusive property
  • Hyatt Ziva Cancun - All Inclusive All-inclusive property Cancun

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.