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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Property video
In-room safe, laptop workspace, blackout curtains, soundproofing
Exterior
Rooftop bar, poolside views, open daily

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$240
includes taxes & fees
2 Mar - 3 Mar

Explore the area

View map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪9 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Playa Coral
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(108 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(60 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

9.0 out of 10
Wonderful
(24 reviews)
  • Partial sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(154 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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Exterior

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About the area

Cancun

At Residence Inn by Marriott Cancun Hotel Zone you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3.4 km (2.1 mi) from Riviera Cancun Golf Resort. Highlights at this hotel include 2 outdoor swimming pools, free daily breakfast and in-room kitchens. .Pick&Chill Rooftop Snack is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 3-property class Zona Hotelera hotel include Delfines Beach and Iberostar Cancun Golf Course.

What's nearby

  • Nichupté Lagoon - 9 min walk - 0.8 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.8 km
  • Playa Coral - 3 min drive - 3.2 km
  • Delfines Beach - 5 min drive - 5.3 km
  • La Isla Shopping Mall - 14 min drive - 13.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Royal Solaris Cancun - ‬3 min drive
  • ‪La Estancia - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2540 sq ft of conference space
  • 236 sq. m of conference space
  • Built in 2020
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Residence Inn by Marriott Cancun Hotel Zone offers 158 accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Hosted evening meal available daily for a fee of USD 30
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,540 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (124 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Cancun Hotel Zone?

Residence Inn by Marriott Cancun Hotel Zone offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on 2 Mar 2026 start from AU$239.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Cancun Hotel Zone?

Yep, Residence Inn by Marriott Cancun Hotel Zone has a free self car park.

Are there any beaches close to Residence Inn by Marriott Cancun Hotel Zone?

The closest beach to Residence Inn by Marriott Cancun Hotel Zone is Puerto Morelos Beach (20.9 km).

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Yep, and guests love it! Residence Inn by Marriott Cancun Hotel Zone has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What makes Residence Inn by Marriott Cancun Hotel Zone a romantic place to stay?

Poolside dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Residence Inn by Marriott Cancun Hotel Zone.

Is Residence Inn by Marriott Cancun Hotel Zone family-friendly?

You bet! With amenities such as 2 outdoor pools and free food shopping service, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Residence Inn by Marriott Cancun Hotel Zone is a hit with families.

Does Residence Inn by Marriott Cancun Hotel Zone serve breakfast?

You bet, our guests are hooked on the free full brekkie here! Offered daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Residence Inn by Marriott Cancun Hotel Zone?

Yep, there's a free airport shuttle that runs from 7:00 AM - 10:00 PM on request.

What time are check-in & check-out at Residence Inn by Marriott Cancun Hotel Zone?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Residence Inn by Marriott Cancun Hotel Zone?

There is a golf course next to Residence Inn by Marriott Cancun Hotel Zone.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1760 out of 2800 reviews
Rating 8 - Good. 579 out of 2800 reviews
Rating 6 - Okay. 250 out of 2800 reviews
Rating 4 - Poor. 104 out of 2800 reviews
Rating 2 - Terrible. 107 out of 2800 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ramandeep

Stayed 5 nights in Nov 2025

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Peeyush

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 6 nights in Nov 2025

10/10 Excellent

HYUKMYUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is easy to find a shuttle bus at airport.
Stayed 6 nights in Nov 2025

8/10 Good

Phil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There was a drunk man very aggressive at the rooftop restaurabt bar. I was travelling with my 2 year old we were jetlagged just ordering quesadillas. Security had to come and escort him but took awhile. Other than this it was ok for a layover.
Stayed 1 night in Nov 2025

10/10 Excellent

Manon Marie Irene, Gatineau

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice and friendly staff . The room was very clean . Our only thing would be the choice at the breakfast was not really what we normally eat . But our stay was very nice .
Stayed 7 nights in Nov 2025

10/10 Excellent

Marisol

Liked: Cleanliness, amenities, property conditions & facilities
Hotel location is great, close to the airport and in the Hotel Zone. Staff was nice and helpful. Breakfast was good!
Stayed 4 nights in Nov 2025

10/10 Excellent

Divya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was great ! Everyday housing keep is excellent. Breakfast was okay , was boring to eat everyday same kind of food . Over all Great experience and I suggested you guys on my instagram page already . Thanks for the service .
Stayed 6 nights in Oct 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente atención del personal, cerca (a pocos minutos) del aeropuerto y de la zona hotelera de Cancún.
Stayed 4 nights in Oct 2025

10/10 Excellent

Teena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very helpful and nice staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Frances

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 10 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2025

10/10 Excellent

JACOBO ALEJANDRO

Liked: Cleanliness, staff & service, amenities
EN GENERAL EL HOTEL ES UNA EXCELENTE OPCION, 100% RECOMENDABLE YA SEA VIAJERO DE NEGOCIOS O VIAJE FAMILIAR.
Stayed 2 nights in Nov 2025

8/10 Good

Rob

10/10 Excellent

Austin

Stayed 16 nights in Oct 2025

8/10 Good

Rama

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Therw should have been a kitchen towel/napkins Rain water came inside the room through balcony.. Rest everything was good.
Stayed 3 nights in Nov 2025

6/10 Okay

Hwey, Irvine

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Registeration Staff and Guards are very nice. I am very impressed with them especially Nancy at Registeration.
Stayed 6 nights in Oct 2025

4/10 Poor

Vanessa

Stayed 2 nights in Oct 2025

8/10 Good

William

Stayed 1 night in Oct 2025

8/10 Good

Demita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the above. It was simply amazing. We didn’t get to experience breakfast, we were out at 0650 on Saturday and out at 0500 on Sunday. Maybe when I return again next year, I’ll get the opportunity to do so. Thank your staff for a great stay👏
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No, the only comment I have negative is that the handicap parking spaces were a long ways away from the front door. The restaurant was very good quality
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service and friendly staff. I enjoyed my stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Evangelia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious and had all amenities. The staff was courteous and accommodating. This was an exceptional stay for the price. Thank you.
Stayed 1 night in Oct 2025

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good; nothing major to complain about. One thing: our room was on the 1st floor, and it was very confusing to get to it. The corridor looks like a labyrinth. and very dark.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Stayed 1 night in Oct 2025