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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Hotel in Cancun with 2 outdoor pools and free breakfast

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
In-room safe, laptop workspace, blackout curtains, soundproofing
Full-sized fridge, microwave, stovetop, dishwasher
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
The current price is AU$196
includes taxes & fees
16 May - 17 May

Explore the area

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Ventura Park Cancun
    ‪4 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Iberostar Cancun Golf Course
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking (Balcony)

Suite, 2 Bedrooms, Non Smoking (Balcony)

Suite, 2 Bedrooms, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 62.95 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 48.87 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 52.62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking (Balcony)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 39.27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Balcony)

Studio, 2 Queen Beds, Non Smoking (Balcony)

Studio, 2 Queen Beds, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 52.62 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cancun

At Residence Inn by Marriott Cancun Hotel Zone you'll be 3.8 km (2.4 mi) from Iberostar Cancun Golf Course and 4.8 km (3 mi) from Delfines Beach. Highlights at this hotel include 2 outdoor swimming pools, free daily breakfast and in-room kitchens. .Pick&Chill Rooftop Snack is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Zona Hotelera hotel include Ventura Park Cancun and Riviera Cancun Golf Resort.

What's nearby

  • Ventura Park Cancun - 4 min drive - 4.0 km
  • Delfines Beach - 4 min drive - 4.5 km
  • Riviera Cancun Golf Resort - 5 min drive - 4.3 km
  • El Rey Ruins - 6 min drive - 6.4 km
  • Iberostar Cancun Golf Course - 7 min drive - 6.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Sun Palace - ‬2 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel in Cancun with 2 outdoor pools and free breakfast
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2540 sq ft of conference space
  • 236 sq. m of conference space
  • Built in 2020
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Residence Inn by Marriott Cancun Hotel Zone offers 158 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 10 kilometres
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Hosted evening meal available daily for a fee of USD 30
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,540 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (124 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Cancun Hotel Zone?

Residence Inn by Marriott Cancun Hotel Zone offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of 2 May 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on 16 May 2025 start from AU$196.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Cancun Hotel Zone?

Yep, Residence Inn by Marriott Cancun Hotel Zone has a free self car park.

Are there any beaches close to Residence Inn by Marriott Cancun Hotel Zone?

The closest beach to Residence Inn by Marriott Cancun Hotel Zone is Delfines Beach (3.4 km).

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Yep, and guests love it! Residence Inn by Marriott Cancun Hotel Zone has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What makes Residence Inn by Marriott Cancun Hotel Zone a romantic place to stay?

Poolside dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Residence Inn by Marriott Cancun Hotel Zone.

Is Residence Inn by Marriott Cancun Hotel Zone family-friendly?

You bet! With amenities such as 2 outdoor pools and free food shopping service, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Residence Inn by Marriott Cancun Hotel Zone is a hit with families.

Does Residence Inn by Marriott Cancun Hotel Zone serve breakfast?

You bet, our guests are hooked on the free full brekkie here! Offered daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Residence Inn by Marriott Cancun Hotel Zone?

No, Residence Inn by Marriott Cancun Hotel Zone does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott Cancun Hotel Zone?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Residence Inn by Marriott Cancun Hotel Zone?

There is a golf course next to Residence Inn by Marriott Cancun Hotel Zone.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1538 out of 2521 reviews
Rating 8 - Good. 549 out of 2521 reviews
Rating 6 - Okay. 223 out of 2521 reviews
Rating 4 - Poor. 96 out of 2521 reviews
Rating 2 - Terrible. 115 out of 2521 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jacqueline

Stayed 4 nights in Jan 2025

10/10 Excellent

Malay

Stayed 1 night in Jan 2025

10/10 Excellent

JAVIER, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

katherine lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. property is set in the mangroves, so no beach. Pools are nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Kokoe Consuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, pool was fabulous and breakfast was good. Room was just beautiful and enjoyed our stay.
Stayed 2 nights in Jan 2025

4/10 Poor

Maricel

Travelled with group
Disliked: Cleanliness, staff & service
We develop allergy during our stay even though we already cleaned and dustied the room. The room was musty and bathroom was dirty. There was a lot of hair in the bathroom and we have to sweep and wipe it our selves. Oscar the receptionist was sooo rude and unfriendly. When we complain about the room and asked for towel - he didnt acknowledge our complain and states that there was no staff to bring it up. Didnt even want to give his name when we got so frustrated. He then offered us to get transfered to a different room. When we got there - it was even worst - the room was hot and bathroom has molds. we ended up staying where we at. The place is spacious and modern but it needs thorough cleaning. There was a leak on the hallway - and hallway carpet smells. Jorge the second day receptionist was more accomodating as he saw me wearing mask and eyes swolen from dust. He had maintenance guy check the room and change air filter. It was not a good stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Fucheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 4 nights in Jan 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. The breakfast was amazing. The rooms were very clean and the kitchen had all of the amenities. Thank you!
Stayed 6 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Do not go to the roof top after 6-7pm the mosquitos will eat you alive nothing else (:
Stayed 1 night in Jan 2025

10/10 Excellent

Taniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Pedro Felipe, Natchitoches

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and facilities, no beach access.
Stayed 3 nights in Jan 2025

8/10 Good

Grant

Stayed 21 nights in Jan 2025

8/10 Good

Carnell Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was okay…
Stayed 3 nights in Jan 2025

10/10 Excellent

Trudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at the end of the hotel zone so it is nice and quiet. However, because of the location, no activity is within walking distance. It is better to get a Uber because taxis are extremely expensive. The complimentary breakfast was very good and served buffet style. Get there early to insure a good selection and ample coffee. We had dinner at the hotel one evening and it was good. Our suite was roomy and well equipped with a cooktop, a dishwasher and full sized refrigerator.
Stayed 5 nights in Jan 2025

10/10 Excellent

Zara

Liked: Staff & service, amenities
The overall wellness of the property was good. But it had a damn smell, like a wet funky smell even in the room.
Stayed 2 nights in Jan 2025

8/10 Good

alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located away from everything so you really need a vehicle.
Stayed 2 nights in Jan 2025

6/10 Okay

Yong Mei

Travelled with family
Liked: Staff & service, property conditions & facilities
Good for the price
Stayed 3 nights in Jan 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service
We were surprised to find out that despite posting an airport shuttle on Expedia website, they did not in fact have one either way. $75 taxi from the airport for a 10 minute ride to the hotel. And a $27 uber ride back to the airport. We reserved a king size room with sofa bed. The king bed had black stains on the bedsheets. No sheets or pillows on the sofa bed, after we asked staff for linens they brought us one sheet, so we asked again for pillows and blankets, so they had to make two trips to bring us linens. One “complimentary liter bottle of water for a $150 a night room. Bummer. Staff was less than empathetic. The shower smelled like farts and mildew when you turned the water on. Not cool.
Stayed 1 night in Jan 2025

8/10 Good

Sue

Stayed 3 nights in Jan 2025

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing going over and beyond to please you Breakfast is more decent than we expected We loved it for the 3 new guys we spent here before our departure and for sure will come back again
Stayed 3 nights in Jan 2025

6/10 Okay

Harald

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The rooms were spacious but not well kept. Floors were very dirty, and there was mold build up in the shower. Cleaning staff did not restock supplies adequately. The hotel is located quite the distance from any shops or restaurants and beaches. The closest beach is a 1 hour walk away. The hotel offers a limited free, one way shuttle service with the last shuttle at 130pm. They do not offer return shuttles. The restaurant on site is not always open as advertised. The roof patio bar was never open and the furniture was quite worn and tattered. Lobby and room furniture was not very comfortable. And the bed was hard as a rock. Spend the extra money to stay closer to the centre of hotel zone. The activities and excursions offered the hotel are more expensive, you are better off purchasing online.
Stayed 6 nights in Jan 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 17 nights in Dec 2024

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Dec 2024

8/10 Good

Jerry

Stayed 2 nights in Jan 2025