Grand Oasis Palm - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

Photo gallery for Grand Oasis Palm - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Family Suite
Family Suite
Property amenity
On the beach, white sand, sun-loungers, beach towels

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • All-inclusive
  • Spa
  • Laundry
The current price is AU$472
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪7 min walk‬
  • Langosta Beach
    ‪12 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Standard Limited View NRF

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • 28 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed

Standard Limited View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at Grand Oasis Palm - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Playa Tortugas and Langosta Beach. Highlights at this all-inclusive property include 7 restaurants, 8 bars/lounges and a full-service spa. .A day of pampering at Sensoria Spa can include body wraps and mani/pedis. For a drink, you can stop by the property's own beach bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and marina. Other amenities include free Wi-Fi in public areas, a free children's club and a children's swimming pool. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera property include La Isla Shopping Mall and Tortuga Beach.

What's nearby

  • Playa Tortugas - 7 min walk - 0.7 km
  • Langosta Beach - 12 min walk - 1.0 km
  • Las Perlas Beach - 19 min walk - 1.6 km
  • Tortuga Beach - 2 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 4.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬9 min walk
  • ‪Carnitas Michoacán - ‬3 min walk
  • ‪Silk City - ‬11 min walk
  • ‪Los Chachalacos - ‬1 min walk
  • ‪Sirenas Raw Bar - ‬5 min walk

About this property

Grand Oasis Palm - All Inclusive

Luxury property on the beach, with outdoor pool
Grand Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Oasis Palm - All Inclusive such as a marina and a complimentary children's club.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a swim-up bar. Public spaces have free WiFi. This Art Deco property also offers an outdoor pool, a children's pool and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 8 bars or lounges
  • Conference rooms
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Grand Oasis Palm - All Inclusive offers 221 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains.
Sensoria Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Frequently asked questions

What is the cancellation policy at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Oasis Palm - All Inclusive?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Grand Oasis Palm - All Inclusive on 29 Apr 2025 start from AU$465.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Oasis Palm - All Inclusive?

Yep, Grand Oasis Palm - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Oasis Palm - All Inclusive?

Yep, Grand Oasis Palm - All Inclusive is a short 7-minute walk from Playa Tortugas. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at Grand Oasis Palm - All Inclusive?

Yep, Sensoria Spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Grand Oasis Palm - All Inclusive have a pool?

Grand Oasis Palm - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive features a full-service spa, an outdoor pool and 7 restaurants.

Is Grand Oasis Palm - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Grand Oasis Palm - All Inclusive is a hit with families.

Does Grand Oasis Palm - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Oasis Palm - All Inclusive?

No, Grand Oasis Palm - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Oasis Palm - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Oasis Palm - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Oasis Palm - All Inclusive?

No, pets are not allowed.

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 303 out of 1004 reviews
Rating 8 - Good. 211 out of 1004 reviews
Rating 6 - Okay. 182 out of 1004 reviews
Rating 4 - Poor. 120 out of 1004 reviews
Rating 2 - Terrible. 188 out of 1004 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Beshoui

Liked: Staff & service
We had to upgrade to The Sens Hotel to get better room and access to more restaurants for dining.
Stayed 5 nights in Apr 2025

10/10 Excellent

klodjana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach
Stayed 4 nights in Apr 2025

6/10 Okay

Ruben

Disliked: Staff & service
I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel
Stayed 3 nights in Apr 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
All they focus on was the timeshare. We were not able to reserve for any restaurants and they did not even offer any drinks at the pool. Also, they did not have room service. I would not recommend to nobody, I've stayed at better hotels with cheaper prices.
Stayed 3 nights in Apr 2025

6/10 Okay

Boris

Travelled with group
Liked: Cleanliness, property conditions & facilities
Menagment is terrible and complicated while stuff is amazing. A lot of ridiculous rules without any flexibility.
Stayed 8 nights in Apr 2025

8/10 Good

Ahmed, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Betzy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOOD AND RESTAURANTS IN THE HOTEL WERE SUPER CLEAN AND FANCY. FOOD WAS DELICIOUS.
Stayed 4 nights in Mar 2025

2/10 Terrible

Hannah

Travelled with family
The beach was filthy, so were the chairs . Not enough for you to sit. Everyone in my group got food poisoning, including about 7 other people we talked to. Wasn’t a pleasant stay .
Stayed 7 nights in Mar 2025

4/10 Poor

Safawo, portland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Apr 2025

2/10 Terrible

Ramtin

Disliked: Cleanliness, staff & service, property conditions & facilities
worst do not go
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonathan Abraham

Stayed 3 nights in Mar 2025

8/10 Good

Dhafir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The rooms were clean. It’s a very family friendly hotel the kids had good fun. Right on the beach so that was nice .
Stayed 4 nights in Mar 2025

2/10 Terrible

Joana, Oakland

Disliked: Cleanliness, staff & service, property conditions & facilities
He got sick for 2 days had food poisoning, the fruits were out temperature , the buffet in general was not tempting correct,
Stayed 5 nights in Mar 2025

8/10 Good

Donna Kathyrn Crowley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the pools, especially with our 5 year old twins. Lots of fun climbing areas and slides next to the one pool that we used most often. We also liked the playground on the beach and the proximity of the resort to some attractions, such as the Captain Hook pirate ships. Our one son loved the video games (even though half the buttons and controllers didn’t actually work properly). We (adults) really enjoyed the buffet but wish they had fries, pizza, and plain pasta available at the main buffet every night for our very fussy children. We could get these items at other restaurants throughout the day but they were closed in the evening. Our room was dated and had a musty smell. However, the a/c worked well and we had great water pressure in the shower. Long line-ups for drinks when on the beach (only one bartender) but drinks were flavourful and we thought they were generous with the alcohol. Very impressed with the Friday night show, “Mexico es Todo!” You can easily book day trips from the hotel, with pick-up and drop-off onsite. We would stay at this resort again with our young sons.
Stayed 7 nights in Mar 2025

6/10 Okay

Wesley, Canyon Country

Liked: Property conditions & facilities
Food could have been better
Stayed 4 nights in Mar 2025

10/10 Excellent

Marco

Stayed 3 nights in Mar 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Jose Guadalupe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall service
Stayed 4 nights in Mar 2025

10/10 Excellent

WOO

Stayed 2 nights in Mar 2025

8/10 Good

Kacy Ryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and willing to help.
Stayed 6 nights in Mar 2025

10/10 Excellent

Lindsay Ann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Grand Oasis Palms, but stayed in the Sens building. We liked the app for booking our dinner reservations each day, it was easy and then we knew our plan for the day. We felt safe, staff was extremely friendly, rooms were clean, beach was great, water was perfect for swimming, and the pools were also great. Would definitely go back.
Stayed 6 nights in Mar 2025

6/10 Okay

JUAN CARLOS BECERRA

Travelled with family and small children
Liked: Staff & service, amenities
The smell from the sink drains and showers were not pleasant. The shower gels for body, shampoo and condtitioner were low quality for the style of hotel.
Stayed 5 nights in Mar 2025

4/10 Poor

Daisy Zenia

Stayed 5 nights in Mar 2025

10/10 Excellent

Agron Rushit

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All area around the hotel, was clean, I did like the gym a lot, the food.
Stayed 6 nights in Feb 2025

10/10 Excellent

Luis Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Mar 2025