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Grand Oasis Palm - All Inclusive

4.5 star property

Photo gallery for Grand Oasis Palm - All Inclusive

Exterior
Property video
Restaurant
Superior Room
Outdoor pool, pool umbrellas, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$522
includes taxes & fees
21 Mar - 22 Mar

Explore the area

View map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪3 min walk‬
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Playa Tortugas
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Superior Room

  • Lagoon view
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Standard Limited View

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Superior Room

  • Sleeps 3

Family Suite

  • Sleeps 4

Grand Standard Room With Limited View

  • Sleeps 4

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About the area

Cancun

A luxury stay in Cancun awaits you at Grand Oasis Palm - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Langosta Beach and Playa Tortugas. Highlights at this all-inclusive property include 7 restaurants, 8 bars/lounges and a full-service spa. .A day of pampering at Sensoria Spa can include body wraps and mani/pedis. For a drink, you can stop by the property's own beach bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and marina. Other amenities include free Wi-Fi in public areas, a gym and a free children's club. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera property include Puerto Cancun Marina Town Center and Plaza Las Americas.

What's nearby

  • Jardín del Arte - 1 min walk - 0.1 km
  • Escénica Tower - 3 min walk - 0.3 km
  • Museum of Popular Mexican Art - 5 min walk - 0.4 km
  • Langosta Beach - 8 min walk - 0.7 km
  • Playa Tortugas - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬1 min walk
  • ‪The White Box Gastrobar - ‬1 min walk
  • ‪Wink Lobby Bar - ‬6 min walk
  • ‪Los Chachalacos - ‬9 min walk
  • ‪Silk City - ‬6 min walk

About this property

Grand Oasis Palm - All Inclusive

Grand Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Oasis Palm - All Inclusive such as a marina and a complimentary children's club.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 514 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 8 bars or lounges
  • Conference rooms
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Grand Oasis Palm - All Inclusive offers 514 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Cots/infant beds (complimentary) are also available.
Sensoria Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cocoa
  • Los Agaves
  • Makitaco

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.80 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Frequently asked questions

What is the cancellation policy at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Oasis Palm - All Inclusive?

As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Oasis Palm - All Inclusive on 21 Mar 2026 start from AU$522, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Oasis Palm - All Inclusive?

Yep, Grand Oasis Palm - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Oasis Palm - All Inclusive?

Yep, Grand Oasis Palm - All Inclusive is a short 7-minute walk from Langosta Beach. Fun beach activities include snorkelling and kayaking.

Is there a spa on site at Grand Oasis Palm - All Inclusive?

Yep, Sensoria Spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Grand Oasis Palm - All Inclusive have a pool?

Grand Oasis Palm - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive features a full-service spa, a health club and an outdoor pool.

Is Grand Oasis Palm - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Grand Oasis Palm - All Inclusive is a hit with families.

Does Grand Oasis Palm - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Oasis Palm - All Inclusive?

No, Grand Oasis Palm - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Oasis Palm - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Oasis Palm - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Oasis Palm - All Inclusive?

No, pets are not allowed.

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 329 out of 1004 reviews
Rating 8 - Good. 197 out of 1004 reviews
Rating 6 - Okay. 178 out of 1004 reviews
Rating 4 - Poor. 109 out of 1004 reviews
Rating 2 - Terrible. 191 out of 1004 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqueline

Stayed 4 nights in Dec 2025

6/10 Okay

Alejandro

Ok place
Stayed 2 nights in Dec 2025

8/10 Good

HENRY RODOLFO

Travelled with family
Liked: Cleanliness, staff & service, amenities
La habitacion la limpiaban todos los dias, pero el frigobar solo lo relllenaban un dia si otro no, tambien considero que deberias de dejar botanas en la habitacion y rellenar igual que el frigobar, la comida muy rica lo malo demasiada cola en todos los restaurantes de la categoria GRAND, lo que si les hace falta es un restaurante a la carta de carnes para el almuerzo.
Stayed 7 nights in Nov 2025

6/10 Okay

Anatoly

Travelled with family
Liked: Cleanliness
Overall it’s crowded. Long lines to the buffets, not all the restaurants Included. Only beach is nice for the kids, but no activities for the kids.
Stayed 6 nights in Nov 2025

2/10 Terrible

Cesarina

Travelled with family
Disliked: Property conditions & facilities
La comida arrible, la bebida terrible . No me gusto nada de ese hotel. Y personal muy odioso.
Stayed 4 nights in Dec 2025

6/10 Okay

Nazneen

Travelled with family
Liked: Amenities
housekeeping expectations were not communicated earlier. Cleaning is done every other day, but was not communicated when we checked in. Restuarant options are limited. But the ones that are there are good.
Stayed 3 nights in Dec 2025

8/10 Good

Rechelle Dela Cruz

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff.
Stayed 6 nights in Dec 2025

4/10 Poor

Mathew

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I feel the food was over promised as the top 3 restaurants are for SENS VIP only. The a la carte restaurants all resemble typical north american buffet type food. The elevator is like a 3 person max so mpst of the time using the stairs. The overall idea this is a 4 star is way over inflated. At best 2.5 3 star property in comparison to the grand oasis at the other locatipn in town. The grand oasis palm and sens definitely is not worth the cost. I would recommend looking at other properties.
Stayed 1 night in Nov 2025

2/10 Terrible

James

Travelled with family
Disliked: Staff & service
The room cleaner did not leave new clean towels, the mini bar stocker I specifically asked to fill with Coke Zero and he just ignored me and didn’t fill it at all. The snack shack didn’t have sliced cheese for the burgers, didn’t have hotdogs one day and never had ketchup
Stayed 4 nights in Dec 2025

6/10 Okay

Eduardo Habram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

2/10 Terrible

Isabel Cristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
Stayed 7 nights in Nov 2025

10/10 Excellent

Scarlet, South San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very cleans and good foods
Stayed 4 nights in Nov 2025

2/10 Terrible

Gillian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property seems to really cater to Spanish speaking people. The check in was ridiculously slow. We had to line up for everything. We were told we would get a room with 2 double beds and got a room with a King bed. It was nice, but they did get a twin cot to put in our room, but that was for an adult so that was silly. They offered no other way to compensate, except to check out and wait another 4 hours to see if a room with. Double beds become available. We declined. The food was okay, but it was near impossible to get into any of the “special” restaurants. No reservations just lines upon lines. Pack your patience! A lot of families so the noise level was high and the walls were thin.
Stayed 3 nights in Nov 2025

2/10 Terrible

Sahar

Disliked: Cleanliness, amenities, property conditions & facilities
Safety and health hazard.
Worm in my salad
Worn in my food
All lights broken
All buffet trays empty
Stayed 5 nights in Nov 2025

2/10 Terrible

Payal

Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
Lack of communication and rooms were not as expected. Have to pay for some restaurants. Menu does not change. Same menu for breakfast, lunch and dinner. There was same menu everyday. No veg optons
Stayed 5 nights in Nov 2025

2/10 Terrible

Jonathan Larry

Stayed 5 nights in Nov 2025

2/10 Terrible

Hye Kyung

Stayed 2 nights in Nov 2025

8/10 Good

Michael

It was great. Food got old after 8 days because we ate at the same places for the kids.
Stayed 7 nights in Nov 2025

4/10 Poor

Adam, Boca raton

Travelled with partner
Disliked: Amenities
Julio at Del Mar was great and carayes staff. Everything else was not good. Weird smells everywhere and I do have digestion issues still would never go back.
Stayed 4 nights in Nov 2025

4/10 Poor

Jesus Alberto

Travelled with family and small children
Liked: Cleanliness
Room was ok for price, check in process was bad, had to wait till 3pm and some more after that because they only had one staff member checking you in and line was very long, restaurant staff was rude all the time, i am a generous tipper but if they think you weren't gonna tip they would be rude, app reservations for restaurant wasn't working, so it was a free for all had to wait more than 3 hours to eat in a restaurant thats all included, pools are ok, the beach had no waves so it was good for kids
Stayed 3 nights in Nov 2025

10/10 Excellent

Efrain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that even though the property is big, they have amenities in the correct areas for easy access.
Stayed 4 nights in Nov 2025

4/10 Poor

Noriam

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Friendly staff but got tired of the same food. We did stay for 8 days though.
Stayed 1 night in Nov 2025

2/10 Terrible

cary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are deplorable old. Food is horrible. They make you pay for other restaurants, claiming they are for other level guest.Ameneties are non to zero. The huge line to eat is sad. And then to end up eating very tasteless food.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joselyn

Stayed 2 nights in Nov 2025