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Moon Palace The Grand Cancun - All-inclusive

A spacious lounge area with sofas, a bar, and a seating area with bar stools.

A modern lobby with a reception desk, seating area, and decorative lighting.

A restaurant with multiple dining tables and booths, a patterned wall, and hanging pendant lights.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

On private beach
Parking included

includes taxes & fees

2 Aug - 3 Aug

Explore the area

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500

Place, Arrecife de Puerto Morelos National Park
‪14 min walk‬
Place, Moon Palace Golf Club
‪4 min drive‬
Place, Delfines Beach
‪30 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪16 min drive‬

Room options

A hotel room with two beds, a desk, a chair, a dresser, and a large window with a view of greenery.

Grand Deluxe Garden View

Excellent

Garden view
77 sq m
1 bedroom
Sleeps 5
1 King Bed OR 2 Double Beds
Free Wi-Fi

A hotel room with two beds, a desk, a chair, a lamp, and a view of a pool.

Grand Swim Up Suite Garden View

79 sq m
1 bedroom
Sleeps 5
2 Double Beds OR 1 King Bed
Free Wi-Fi

A modern hotel room with a large bed, a bench, a TV, and a view of the ocean.

Grand Presidential Suite

Garden view
232 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds
Free Wi-Fi

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the hotel and greenery.

Grand Family Suite Garden View

Exceptional

Garden view
154 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds
Free Wi-Fi

A spacious hotel room with a large bed, a sitting area with a table and chairs, a small desk with a lamp, and a view of a garden through a sliding door.

Grand Honeymoon Suite - King Size Bed

Good

Garden view
77 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

A modern hotel room with a large bed, a TV, a dining area, and a view of the outdoors.

Grand Governor Suite - King Size Bed

Exceptional

Garden view
151 sq m
1 bedroom
Sleeps 5
1 King Bed
Free Wi-Fi

A modern hotel room with a large bed, a desk, a chair, and a view of the outside.

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Garden view
77 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds
Free Wi-Fi

A modern living room with a pool table, leather sofas, a coffee table, and a dining area with blue chairs.

Grand Villa Three Bedroom

3 bedrooms
Sleeps 10
2 King Beds and 2 Double Beds
Free Wi-Fi

A swimming pool with lounge chairs, a building with balconies, and palm trees.

Grand Villa Pool Three Bedroom

3 bedrooms
Sleeps 8
2 King Beds and 2 Double Beds
Free Wi-Fi

A modern interior with a sofa, coffee table, and a large abstract painting.

Grand Villa Sunset View Three Bedroom

3 bedrooms
Sleeps 8
2 King Beds and 2 Double Beds
Free Wi-Fi

A hotel room with a large bed, a TV, a painting, and a view of the ocean.

Grand Villa Four Bedroom

4 bedrooms
Sleeps 12
3 King Beds and 2 Double Beds
Free Wi-Fi

A poolside area with wicker furniture, a pool, and a view of tropical vegetation.

Grand Villa Pool Four Bedroom

4 bedrooms
Sleeps 12
3 King Beds and 2 Double Beds
Free Wi-Fi

A modern hotel room with a dining area, a bed with a blue and white bedspread, a round coffee table with a flower vase, and a large painting on the wall.

Grand Villa Sunset View Four Bedroom

4 bedrooms
Sleeps 12
3 King Beds and 2 Double Beds
Free Wi-Fi

About the area

Cancun

A luxury stay in Cancun awaits you at Moon Palace The Grand Cancun - All-inclusive. You'll be 1 km (0.6 mi) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3.6 km (2.2 mi) from Moon Palace Golf Club. Highlights at this all-inclusive property include 12 restaurants, 9 outdoor swimming pools and a golf course. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The steakhouse, JC Steakhouse, is open for dinner. With 9 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the 4 outdoor tennis courts and free water park. 32630 square feet (3031 square metres) of event facilities include 10 meeting rooms and conference space. Other amenities include a marina, a nightclub and free Wi-Fi in public areas. Free full breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 5-property class Cancun property include Delfines Beach and Xoximilco.

View more Resorts in Cancun

What's nearby

Arrecife de Puerto Morelos National Park - 14 min walk - 1.2 km
Moon Palace Golf Club - 4 min drive - 2.5 km
Xoximilco - 6 min drive - 4.6 km
Riviera Cancun Golf Resort - 10 min drive - 5.3 km
Delfines Beach - 30 min drive - 24.5 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

‪Lobby Bar - ‬19 min walk
Grand Lobby Bar
‪Grand Central Buffet - ‬8 min walk
‪Boulangerie - ‬10 min walk
‪The Grill - ‬11 min walk

About this property

Moon Palace The Grand Cancun - All-inclusive

Moon Palace The Grand Cancun - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Summer fun is a breeze at Moon Palace The Grand Cancun - All-inclusive, where you can play a round of golf at the golf course and cool off in one of the 9 outdoor swimming pools.

Free breakfast is served daily. There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 5 swim-up bars and 9 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

1304 guestrooms or units

3 levels

9 buildings

12 dining venues

5 swim-up bars

9 bars or lounges

32630 sq ft of conference space

3031 sq. m of conference space

Built in 2017

Full breakfast (free)

Nightclub

Deli

Kid's club (free)

Supervised kid's activities (free)

Terrace on the roof

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Garden

Gift shop

Beauty salon

Computer for guest use

On-site shopping

Bellhop

Lift

Smoking in designated areas

Locker space

Bar on the beach

Moon Palace The Grand Cancun - All-inclusive offers 1304 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

Free full breakfast available daily 7:00 AM to 11:00 AM
12 restaurants
5 swim-up bars
9 bars/lounges
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Casa Mia
Habibi - Lebanese Cuisine
Jade
JC Steakhouse
Tavola

Things to do

27-hole golf course
4 outdoor tennis courts
9 outdoor pools
Air hockey
Arcade/game room
Basketball
Billiards/pool table
Bowling alley
Children's pool
Ecotours
Evening entertainment
Fitness classes
Free beach club
Free children's club
Free water park
Gym
Hiking/biking trails
Lazy river
Mini golf
Nightclub
Pilates classes
Playground
Shopping
Steam room
Waterslide
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Baby toys
Bowling alley
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting
Laundry facilities
Lazy river
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Lockers
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

10 meeting rooms
32,630 square feet of conference space
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
Marina
On a private beach
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Braille/raised signage
Handrails in hallways
Handrails in stairways
Lift
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

3 floors
9 buildings
Art Deco architecture
Ballroom
Banquet hall
Built in 2017
Designated smoking areas
Reception hall

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch smart TV with premium cable channels
MP3 dock

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free international calls
Free local calls
Free long-distance calls
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 26 per person (return)
Airport shuttle fee per child: USD 26 (return), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Property Registration Number 005-007-001007/2025

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Moon Palace Grand All Inclusive Cancun

Grand Moon Palace All Inclusive All-inclusive property Cancun

Grand Moon Palace All Inclusive Hotel Cancun

Grand Moon Palace All Inclusive Hotel

Grand Moon Palace All Inclusive Cancun

Grand Moon Palace All Inclusive

Hotel The Grand at Moon Palace - All Inclusive

The Grand at Moon Palace - All Inclusive Cancun

Moon Palace Grand All Inclusive

Hotel The Grand at Moon Palace - All Inclusive Cancun

Cancun The Grand at Moon Palace - All Inclusive Hotel

The Grand at Moon Palace – All Inclusive

The Grand at Moon Palace All Inclusive

Grand Moon Inclusive Cancun

Frequently asked questions

What is the cancellation policy at Moon Palace The Grand Cancun - All-inclusive?

Moon Palace The Grand Cancun - All-inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive?

As of 8 July 2026, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All-inclusive on 2 Aug 2026 start from AU$1,336, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moon Palace The Grand Cancun - All-inclusive?

Yep, Moon Palace The Grand Cancun - All-inclusive has a free self car park and free valet parking.

Are there any beaches close to Moon Palace The Grand Cancun - All-inclusive?

The closest beach to Moon Palace The Grand Cancun - All-inclusive is Delfines Beach (10.9 km).

Is there a spa on site at Moon Palace The Grand Cancun - All-inclusive?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as sports massages.

Does Moon Palace The Grand Cancun - All-inclusive have a pool?

Yep, and guests love it! Moon Palace The Grand Cancun - All-inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Moon Palace The Grand Cancun - All-inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Moon Palace The Grand Cancun - All-inclusive?

Moon Palace The Grand Cancun - All-inclusive features a private beach, 9 outdoor pools and a nightclub. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Moon Palace The Grand Cancun - All-inclusive a romantic place to stay?

A private beach and free beach cabanas, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Moon Palace The Grand Cancun - All-inclusive.

Is Moon Palace The Grand Cancun - All-inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Moon Palace The Grand Cancun - All-inclusive is a hit with families.

Are there hot tubs in the rooms at Moon Palace The Grand Cancun - All-inclusive?

Yep, all rooms come with private hot tubs.

Does Moon Palace The Grand Cancun - All-inclusive serve breakfast?

You bet, free full breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Moon Palace The Grand Cancun - All-inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Moon Palace The Grand Cancun - All-inclusive?

Yep, they've got a beach bar and 12 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Moon Palace The Grand Cancun - All-inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Moon Palace The Grand Cancun - All-inclusive?

No, only service animals are allowed.

Is there a golf course on site at Moon Palace The Grand Cancun - All-inclusive?

Yep, Moon Palace The Grand Cancun - All-inclusive has a 27-hole golf course. You will also find mini golf.

Moon Palace The Grand Cancun - All-inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Verified

10/10 Excellent

fred

4 Apr 2026

Liked: Cleanliness, staff & service, property conditions & facilities

A wonderful place to spend spring vacation for family!

Stayed 3 nights in Mar 2026

Verified

10/10 Excellent

Mina

10 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel and perfect food and location

Stayed 6 nights in Mar 2026

Verified

8/10 Good

Caitlyn

31 Mar 2026

1 Apr 2026

Krishnamoorthy

25 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very nice resort. Kids enjoyed a lot. Good spot for a perfect vacation.

Stayed 4 nights in Jan 2026

Verified

10/10 Excellent

Michelle

22 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved The Grand so much that we bought their membership! The drinks and food were excellent and the service and staff were outstanding. Big shoutout to Jose at the pools. He was wonderful!

Very clean, lots of amenities and activities for the kids, great food overall - Habibi and Travola were our favourite restaurants. Great for families but verrryyyy loud

Stayed 6 nights in Feb 2026

Verified

10/10 Excellent

Shirali

24 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great experience lots to do for kids and couples

Stayed 5 nights in Jan 2026

Verified

8/10 Good

Eyitemi

23 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

Stayed 5 nights in Nov 2025

Moon Palace The Grand Cancun - All-inclusive

Photo gallery for Moon Palace The Grand Cancun - All-inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Grand Deluxe Garden View

Grand Deluxe Garden View

View all photos for Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View

View all photos for Grand Presidential Suite

Grand Presidential Suite

View all photos for Grand Family Suite Garden View

Grand Family Suite Garden View

View all photos for Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed

View all photos for Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed

View all photos for Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

View all photos for Grand Villa Three Bedroom

Grand Villa Three Bedroom

View all photos for Grand Villa Pool Three Bedroom

Grand Villa Pool Three Bedroom

View all photos for Grand Villa Sunset View Three Bedroom

Grand Villa Sunset View Three Bedroom

View all photos for Grand Villa Four Bedroom

Grand Villa Four Bedroom

View all photos for Grand Villa Pool Four Bedroom

Grand Villa Pool Four Bedroom

View all photos for Grand Villa Sunset View Four Bedroom

Grand Villa Sunset View Four Bedroom

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About the area

Cancun

What's nearby

Getting around

Restaurants

About this property

Moon Palace The Grand Cancun - All-inclusive

Similar properties

Moon Palace Cancun - All-Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Moon Palace The Grand Cancun - All-inclusive Reviews

Reviews

Excellent