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Occidental TucancĂșn All Inclusive

3.5 star property

Photo gallery for Occidental TucancĂșn All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Double Room, Sea View
Exterior
4 restaurants, Mexican cuisine
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$243
includes taxes & fees
29 May - 30 May

Explore the area

View map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    â€Ș3 min walk‬
  • Place, Hotel Zone Beaches
    â€Ș3 min walk‬
  • Place, La Isla Shopping Mall
    â€Ș14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș36 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Premium Room, Sea View (Level)

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

7.8 out of 10
Good
(154 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(134 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite, Oceanfront (Level)

View from room

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 129 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental TucancĂșn All Inclusive. You'll be within steps of Luxury Avenue Shopping Mall and within a short 5-minute stroll of Marlin Beach. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Zenserenz can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, MĂ©xico Lindo, serves Mexican cuisine. With 3 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 3.5-property class Zona Hotelera property include La Isla Shopping Mall and Aquaworld.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 3 min walk - 0.3 km
  • La Isla Shopping Mall - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • â€ȘLa Veranda - ‬8 min walk
  • â€ȘEl Fish Fritanga - ‬7 min walk
  • â€ȘClub Bistro - ‬7 min walk
  • â€ȘIlios Restaurant - ‬9 min walk
  • â€ȘHacienda Sisal - ‬5 min walk

About this property

Occidental TucancĂșn All Inclusive

Occidental TucancĂșn All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Occidental TucancĂșn All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental TucancĂșn All Inclusive offers 339 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • MĂ©xico Lindo

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental TucancĂșn All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.93 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach

Occidental TucancĂșn All Inclusive Cancun

Tucancun Beach All Inclusive

Tucancun Beach Barcelo

Barcelo Hotel Tucancun Beach

Barcelo Tucancun Beach Hotel

Barcelo Tucancun Beach Resort

Cancun Barcelo

Tucancun Hotel

Occidental TucancĂșn Cancun

Occidental TucancĂșn

Occidental TucancĂșn All Inclusive All-inclusive property Cancun

Occidental TucancĂșn All Inclusive All-inclusive property

Barcelo Tucancun Beach All Inclusive

Occintal TucancĂșn Inclusive i

Occidental TucancĂșn All Inclusive Cancun

Occidental TucancĂșn All Inclusive All-inclusive property

Occidental TucancĂșn All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Occidental TucancĂșn All Inclusive?

Occidental TucancĂșn All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental TucancĂșn All Inclusive?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at Occidental TucancĂșn All Inclusive on 29 May 2026 start from AU$243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental TucancĂșn All Inclusive?

Yep, Occidental TucancĂșn All Inclusive has a free self car park.

Are there any beaches close to Occidental TucancĂșn All Inclusive?

Yep, Occidental TucancĂșn All Inclusive is a short 5-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Occidental TucancĂșn All Inclusive?

Yep, Zenserenz is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Occidental TucancĂșn All Inclusive have a pool?

Yep, and guests recommend it! Occidental TucancĂșn All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Occidental TucancĂșn All Inclusive?

Occidental TucancĂșn All Inclusive features 3 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

Is Occidental TucancĂșn All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Occidental TucancĂșn All Inclusive is a hit with families.

Does Occidental TucancĂșn All Inclusive serve breakfast?

You bet, free buffet breakfast is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental TucancĂșn All Inclusive?

No, Occidental TucancĂșn All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental TucancĂșn All Inclusive?

Relax with a coldie at the 3 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Occidental TucancĂșn All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Occidental TucancĂșn All Inclusive?

No, pets and service animals are not allowed.

Occidental TucancĂșn All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 524 out of 1351 reviews
Rating 8 - Good. 336 out of 1351 reviews
Rating 6 - Okay. 267 out of 1351 reviews
Rating 4 - Poor. 119 out of 1351 reviews
Rating 2 - Terrible. 105 out of 1351 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
The rooms were in okay condition, they were outdated and the a/c was pretty noisy . The staff were very accommodating for the most part, except for the breakfast staff , a few of them were rude for no absolute reason. The amenities were okay, but the views were very beautiful! The beach is beautiful, and the pool staff were nice and accommodating, along with the bartenders .
Stayed 2 nights in Jan 2026

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Feb 2026

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was excellent, clean room, staff was nice, and beach was amazing. Food was average at best.
Stayed 7 nights in Feb 2026

10/10 Excellent

Andrzej

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff,clean room.
Stayed 4 nights in Jan 2026

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
The staff was absolutely incredible! We especially appreciate how friendly and welcoming they were.
Stayed 3 nights in Feb 2026

4/10 Poor

Daniel

Shower ran hot then colod fast. Not consistent. Cold then hot. Floor drain was not level leaving a flooded shower base all the time. Room key did not work twice. Had to get new ones.. food was terrible.
Stayed 5 nights in Feb 2026

4/10 Poor

Diedre Lynn

Disliked: Property conditions & facilities
No hot water in the shower, finally fixed it after 3 days there. Plus we could have tipped the wait staff but the ATM was down the whole time we were there. Will never stay at an Occidental again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Todo exelente!
Stayed 5 nights in Feb 2026

2/10 Terrible

Donna M

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place is very very outdated. You have to take a quick shower because the water temperature changes quickly, from warm to burning hot. Long lines at the buffet & their food is not great at all, about the same everyday. Empty trays of food & they don’t replenish it right away. They run out of beer cans at the outside pool, entertainment outside isn’t great, no jacuzzi , no umbrellas on the beach. The only thing that this hotel has is a beautiful beach. I definitely don’t recommend this hotel. Spend a little extra & don’t make the same mistake like I did.
Stayed 5 nights in Feb 2026

8/10 Good

Diana Augusta Martha

Stayed 10 nights in Jan 2026

6/10 Okay

Cari

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The resort is nice enough. The worst part is reservations for non-VIP at the restaurants were impossible to get. The desk opened at 730am and by 8am there were none left or maybe one at 930pm. So we were forced to eat at same buffet all week which made me feel a little jipped. Also, and this feels like there's nothing to be done but our room had a balcony and the bed faced away from the balcony. The balcony itself faced directly into someone else's room and their bed. So when I was out looking at ocean I could turn my head and see directly into the neighbors in bed. Such terrible design! There is no drink service at the pools or beach (there are bars open but no wait staff) which was also disappointing. But there were plenty of chairs, the entertainment was better than some places we've been, and it was pleasant enough for the price point.
Stayed 5 nights in Jan 2026

10/10 Excellent

Janette Van

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing! The staff was always helpful and very present and available! Would recommend highly!
Stayed 5 nights in Jan 2026

10/10 Excellent

Nicole V

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the staff was amazing, resort is beautiful
Stayed 4 nights in Jan 2026

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities
The furniture in the room had mold in the cushions and it always smelled musky when we'd get into the room.There are no umbrellas at the beach and the palm trees are dead so they have no leaves to offer shade. The beach chairs are pretty old and weathered/broken and there are so few that if you dont get down to the beach early enough, you're not going to get a chair. The dishes in the buffet are dirty, and it was actually hard to get food. It was odd but its like no one knew where lines were so it was a crazy free for all on the food that was out.. it took a long time to refill empty food bowls on the line for guests, and there was always a wait to get into the buffet. It was actually frustrating trying eat there. Definitely not worth the money paid. We had to go off the resort for food and drinks that actually tasted good. The only good thing was their Circus show. We were told the room was so horrible because that is what Expedia buys when they buy the rooms each year.. This whole experience has made me rethink wanting to book anything through Expedia if the quality of the room is effected by the lower rates offered.
Stayed 4 nights in Jan 2026

6/10 Okay

Erna

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a ice hotel beach front. Comfortable beds . Room is clean. The only negative i can say is the food from breakfast to dinner not as good as the occidental cancun one. But their seafood resto is the best.
Stayed 3 nights in Jan 2026

8/10 Good

Sherwin

Liked: Cleanliness, property conditions & facilities
Very friendly staff. Especially Antonio at the swim up bar. Great views of the beach, multiple pools, clean rooms. the food was hit or miss. Some of it was good, some of it was ehh
Stayed 4 nights in Jan 2026

8/10 Good

ARIANA

Liked: Cleanliness, property conditions & facilities
Everything was good except the wifi
Stayed 4 nights in Nov 2025

2/10 Terrible

Fernando G

Travelled with partner
Disliked: Cleanliness
long lines to get into restaurants (like 30 to 40 minutes). Food Terrible. 9.30 pm looking to somebody to make and clean the room even when we left the room early in the morning. calling operator and never answer the phone... A horror movie!
Stayed 2 nights in Jan 2026

2/10 Terrible

Sophia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately,the condition of the room was not very clean. as the building is quite old. there were many areas that clearly need repair, and several things were left broken and unattended. the air conditioning did not work in the main lobby and the restaurant. the worst issue was the strong and unpleasant smell in the bathroom. the odor was coming from the drain, and it was so bad that we had to cover it with towels in order to use the bathroom. in addition, the swimming pool did not appear to be cleaned properly. the surface was slippery,and we almost fell, which raised serious safety concerns. another inconvenience was the dining reservation system. in order to have dinner, we had to line up before 7;30am. just to make a reservation, which was very stressful and unreasonable for guests. Overall, the hotel atmosphere was extremely disappointing and not something we would like to remember. this stay did not meet our expectations at all.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hanady

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing and friendly staff (Jose, Ismael, Gonzalo, Luis, laura, and Antonio). The room was always clean. The beach is stunning
Stayed 2 nights in Jan 2026

4/10 Poor

Hazghil

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and helpful, which we appreciated. Unfortunately, the rest of the experience fell short. The pool could have been much cleaner, and the rooms were in poor condition with a noticeable moldy odor. The doors and shower were old and worn down. To make matters worse, the elevator was broken— the 5th floor button didn’t work, so we had to go to the 6th floor and walk down.
Stayed 4 nights in Jan 2026

2/10 Terrible

Claudia A

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1st room ac didnt work, we were switched to another one, that was even worse to be a premier room, you had to turn on all faucets ar once to be able to get hot water, you had to turn all 2 light switches in order to get the bathroom light to work, to watch to tv u had to scroll to 10 channels before you were able to watch tv, the sheets on the bed were not soft at all, sink in restroom smelled very bad everything you will use it, ph never worked to call operator or room service, food always cold, DO NOT STAY HERE!
Stayed 6 nights in Jan 2026

10/10 Excellent

Rosanne

Stayed 2 nights in Jan 2026

10/10 Excellent

Kenadie

Stayed 6 nights in Jan 2026

4/10 Poor

Valerie Marie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food undercooked, cold, not enough selection, building is so run down n old, drinks are water down n no flavor, rude stuff, will only help americans first, especially Diana at the adult pool.
Stayed 6 nights in Jan 2026