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Occidental Tucancún All Inclusive

3.5 star property
Beach spa retreat, walking distance from Luxury Avenue Shopping Mall

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Double Room, Oceanfront
4 restaurants, Mexican cuisine
Body treatments, hydrotherapy, aromatherapy, hot stone massages
Reviews
7.6

Good

Popular amenities

  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • PoolPoolPool
  • SpaSpaSpa

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Popular LocationMarlin Beach5 min walk
  • Popular LocationLa Isla Shopping Mall14 min walk
  • Popular LocationDelfines Beach7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive

Room options

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room

7.5/10 Good

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Renovated in 2015
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2/10 Very good

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Renovated in 2015
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Renovated in 2015
  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

8.5/10 Very good

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Renovated in 2015
  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, Sea View (Level)

7.8/10 Good

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Renovated in 2015
Private bathroom
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior
Occidental Costa Cancún All Inclusive
Pool
All-inclusive
Spa
Parking included
3.9 out of 5, Good, (2544)
The price is AU$414
for 1 night
includes taxes & fees
30 June - 1 July
Occidental Costa Cancún All Inclusive

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental Tucancún All Inclusive. You'll be within steps of Luxury Avenue Shopping Mall and within a short 5-minute stroll of Marlin Beach. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at zenserenz can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, México Lindo, serves Mexican cuisine. With 3 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a children's swimming pool. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 30-minute walk of this Zona Hotelera property include La Isla Shopping Mall and Aquaworld.

What's nearby

  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 14 min walk
  • La Isla Shopping Mall - 14 min walk
  • Aquaworld - 3 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Ilios Restaurant - ‬15 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Cenacolo - ‬8 min walk
  • ‪Taboo Cancun - ‬2 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬5 min walk

About this property

Occidental Tucancún All Inclusive

Beach spa retreat, walking distance from Luxury Avenue Shopping Mall
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Occidental Tucancún All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of 16 June 2024, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on 1 July 2024 start from AU$393.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Tucancún All Inclusive?

Yep, Occidental Tucancún All Inclusive has a free self car park.

Are there any beaches close to Occidental Tucancún All Inclusive?

Yep, Occidental Tucancún All Inclusive is a short 5-minute walk from Marlin Beach. Fun beach activities include volleyball.

Is there a spa on site at Occidental Tucancún All Inclusive?

Yep, zenserenz is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Occidental Tucancún All Inclusive have a pool?

Occidental Tucancún All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive features 3 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

Is Occidental Tucancún All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Occidental Tucancún All Inclusive is a hit with families.

Is there a free airport shuttle available at Occidental Tucancún All Inclusive?

No, Occidental Tucancún All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Tucancún All Inclusive?

Relax with a coldie at the 3 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Occidental Tucancún All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Occidental Tucancún All Inclusive?

No, pets and service animals are not allowed.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 568 out of 1489 reviews" "
Rating 8 - Good. 384 out of 1489 reviews" "
Rating 6 - Okay. 271 out of 1489 reviews" "
Rating 4 - Poor. 126 out of 1489 reviews" "
Rating 2 - Terrible. 140 out of 1489 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Delphene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the premium family suite; huge 2 bed/bath with adjoining door. Buffet was typical of all inclusives. Nice variety of nightly entertainment. Love the snack stations, stocked with foods for all meals as well as a coffee machine. The pools were clean and beach was steps from the pool, unfortunately no umbrellas on the beach. The waves were a bit rough since it’s the sea, probably not great for small children. The hotel is behind the Kukulcan Plaza, a bit bare just some souvenir shops but a great grocery store on the upper level. Hotel didn’t offer airport transfer so pre booking is required.
Stayed 7 nights in Mar 2024

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service, amenities
Beach and outdoor areas are excellent. Bedroom is very dated. Needs an update. Food was just ok, nothing special at all.
Stayed 7 nights in Mar 2024

8/10 Good

Shea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spring break spot for college students. It was a nice mix of other college students but still extremely nice. The bars in the hotel closed around 11 but frequently promoters came making it easier to get transportation to club. Food was delicious, no stomach aches here :)
Stayed 5 nights in Mar 2024

6/10 Okay

ELizabeth, newark

Stayed 4 nights in Mar 2024

2/10 Terrible

Connie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from Occidental Tucancun. Let's start with the positivies! The view and beach front is great. We had a couple staff that made our stay a little better. Pablo the bartender was so friendly and welcoming! Maria, the server that walked around pool side all day and was amazing. Will at the front of the resort. He was very helpful. That about sums up the positives. Now for why we will NEVER return. 1. Staff-Not helpful or do not care. Just rude. 2. We had two rooms and came with another couple who had two rooms and we had to reprogram our key cards constantly. 3. One of the rooms, no air! 4. Two of the rooms had no cold water, what does that mean, no toilet, or showers until this was fixed. 5. Upon arrival, one of the rooms given was not even cleaned from the last guest. 6. Elevators not always operational and smelled like puke. 7. All areas, public bathrooms, pool area, dining, not properly cleaned. 8. To use an umbrella, you had to locate a pin to open it and they do not have enough for the amount of umbrellas and when you ask for one they laugh at you and basically say they are around ? Like what? They were so RUDE. 9. The food! OMG, so absolutely disgusting! 4 of the 8 travels had the diarrhea and major stomach cramps. Not sure what from but.... 10. Rooms/resort are so dated and tired. It was spring break week with a bunch of kids and noise, that was NOT even a concern at all. Just say NO! Go somewhere else!
Stayed 6 nights in Mar 2024

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Easy acces to ocean
Stayed 5 nights in Dec 2023

8/10 Good

Marine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staf was very friendly and helpful. The pools were kept very clean and all the public areas were constantly being cleaned and well maintained. Our room sometimes did not get towels after the cleaning. And one night there hotel had no A/C.... other than that is was a great vacation!
Stayed 3 nights in Mar 2024

6/10 Okay

Michael

Travelled with group
Liked: Staff & service
It was ok. Did not meet my expectations. One of the elevators wasn't working, the food wasn’t great, we were told that the beer finished on two of the days.
Stayed 4 nights in Mar 2024