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Hotel Alux Cancun

3.0 star property
Hotel with a 24-hour front desk, near Plaza 28

Photo gallery for Hotel Alux Cancun

Room | View from room
Lobby sitting area
Room
Room
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$62
includes taxes & fees
10 May - 11 May

Explore the area

Map
Avenida Uxmal 21 Supermanzana 23, Manzana 3, Cancun, QROO, 77500
  • Las Palapas Park
    ‪4 min walk‬
  • Plaza 28
    ‪16 min walk‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Room

Room

Room

Highlights

Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • City view
  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

Hotel Alux Cancun puts you in the heart of Cancun, within just a 10-minute stroll of Las Palapas Park and Benito Juarez Municipal Building. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Plus you'll find luggage storage and a front desk safe. .Attractions within a 30-minute walk of this 3-property class Downtown Cancun hotel include Plaza 28 and Puerto Cancun Marina Town Center.

What's nearby

  • Las Palapas Park - 4 min walk - 0.4 km
  • Plaza 28 - 16 min walk - 1.4 km
  • Plaza Las Americas - 3 min drive - 2.9 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.5 km
  • Cancun Mall - 5 min drive - 3.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪La Parrilla - ‬4 min walk
  • ‪Church's Chicken - ‬1 min walk
  • ‪Subway - ‬2 min walk
  • ‪Porky's Tacos - ‬4 min walk
  • ‪Las Quekas - ‬1 min walk

About this property

Hotel Alux Cancun

Hotel with a 24-hour front desk, near Plaza 28
Hotel Alux Cancun offers its guests tour/ticket assistance and a front desk safe. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 30 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Smoking in designated areas
Hotel Alux Cancun offers 30 accommodations with air conditioning. Televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alux Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property only accepts cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Alux Cancun
Hotel Alux
Alux Cancun
Hotel Alux Cancun Hotel
Hotel Alux Cancun Cancun
Hotel Alux Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Alux Cancun?

Hotel Alux Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alux Cancun?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Hotel Alux Cancun on 10 May 2025 start from AU$61.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Alux Cancun?

The closest beach to Hotel Alux Cancun is Playa Tortugas (4.3 km).

Is there a free airport shuttle available at Hotel Alux Cancun?

No, Hotel Alux Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Alux Cancun?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Alux Cancun?

No, pets and service animals are not allowed.

Hotel Alux Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 98 reviews
Rating 8 - Good. 37 out of 98 reviews
Rating 6 - Okay. 24 out of 98 reviews
Rating 4 - Poor. 8 out of 98 reviews
Rating 2 - Terrible. 10 out of 98 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort

Noisey but great location.

Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
Stayed 1 night in Jan 2024

6/10 Okay

Dean

Stayed 1 night in Dec 2023

2/10 Terrible

Beatriz

Stayed 1 night in Nov 2023

6/10 Okay

Eugene, Oshawa

Disliked: Amenities
Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Stayed 1 night in Sep 2023

8/10 Good

Cynthia

Stayed 1 night in Aug 2023

10/10 Excellent

Robbie, Duluth

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
Stayed 1 night in Dec 2022

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located at convenient place around transportation specially ADO and shopping places. The only thing it wasn't too much hot water.
Stayed 2 nights in Apr 2022

4/10 Poor

Yolanda

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is large and clean. Overall it was a good deal. Served its purpose. I have a bad knee and I was on the second floor and there is no elevator.
Stayed 1 night in Mar 2022

6/10 Okay

Bobbie

Liked: Cleanliness
Best thing about this property is location next to ADO bus terminal, so very convenient if Cancun isn’t your destination but you need to overnight before continuing your journey by bus.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
AC was good but place was very noisy and they charge a different price dfrom the one offered in cheaptickets site
Stayed 6 nights in Jan 2020

8/10 Good

Glicelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Staff from day and evening were friendly, they're tried to help as much as they can. And they clean our room everyday, gave fresh towels and made beds. It's just I had to log on to wifi everytime. But everything was good! Easy access to most of we needed by the time we stayed! Superb Service!
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good budget option

Hotel is convenient, only one block from the ADO bus station. Area is OK but not exactly central. Hotel is comfortable, but probably not geared to foreigners since the large TV had absolutely no channels in English so was useless for me and the Wi-Fi kept dropping out. Staff is friendly and helpful.
Stayed 3 nights in Jan 2019

8/10 Good

glen

Liked: Cleanliness, staff & service, room comfort

Close to bus station

Adequate close to bus station
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very helpful. Hotel is central, close to the bus station.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good budget hotel

Great location right next to the bus station. I recommend staying here if you are looking for a very good budget hotel. Friendly staff and a good-sized room.
Stayed 1 night in Dec 2018

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough

Nice place to stay one night, insecticide smell is not a good sign on a hotel
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Close to everything I need

I am not a 5 star guy I'm a traveller TravelCheapWithPete.com
Stayed 1 night in Jan 2018

6/10 Okay

Erik

Liked: Staff & service

Get what you pay for.

Needed a place to stay before we flew out in the morning. Bed and air conditioning. Block away from the ADO bus station. You get what you pay for. Staff was friendly and helpful.
Stayed 1 night in Jun 2017

4/10 Poor

Yucateco, USA

Disliked: Staff & service, property conditions & facilities, room comfort

Close to ADO

The hotel was just ok, but the staff was not friendly at all. A big plus, and really the only one, is that this hotel is near the ADO bus station, a two minutes walk from it; and also it has places to it nearby.

8/10 Good

Ewa H.

Liked: Cleanliness, staff & service, room comfort

decent and budget place to stay

Very nice hotel in Mexican neighbourhood with a good place to eat opposite . Handy to be close to the bus station and a supermarket . Clean rooms with hot water .There is water for free to fill up the bottles . Really happy there .

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Lay with dogs you get fleas

They overcharged me even with the hotels.com reservation. I stayed there before and it is a half block to the bus station so it is very convenient. Just don't leave your room late at night because it is a rough neighborhood. For some reAson you had to pay in pesos when you got there. hotels.com didn't or wouldn't take the card. Strange

6/10 Okay

SuperMario87

Decent hotel

We came across this place very last minute. We arrived late into cancun and saw this place on the app. Staff was very friendly. Most important, the air conditioning worked!! Great location because it is so close to the ADO bus terminal, literally around the corner. Also super close to the rest of the local busses and collectives to take you to "Playa Delphines" and the rest of the hotel.

4/10 Poor

cocolocco, Florida

Disliked: Cleanliness, property conditions & facilities, room comfort

Downtown at Bus Terminal extreme noisy-CASH ONLY

The Hotel is only 50 Meters from the ADO Bus Station, thats why i booked it ---i needed Bus to the Airport early in the morning The Stuff only speaks Spanish- so learn some basics Bring cash, the Hotel does not accept credit cards, you have to pay before you check in- i had to walk around to find an ATM before checking in - the rooms are clean as they can get considering the overall apperance of house, furniture etc i have seen worst on my travel, one really big issue--- if you wanna rest you will be able to sleep between 2 and 4 at night other then that it is simply impossible- let me tell you, i lived in miami beach on the hot spot