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Hotel Imperial las Perlas

3.5 star property
Beachfront hotel with bars/lounges and 24-hour front desk

Photo gallery for Hotel Imperial las Perlas

On the beach
Outdoor pool
Beach bar
Front of property
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Housekeeping
The current price is AU$96
includes taxes & fees
28 Nov - 29 Nov

Explore the area

View map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500
  • Place, Playa Tortugas
    ‪16 min walk‬
  • Place, Langosta Beach
    ‪13 min drive‬
  • Place, Tortuga Beach
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Daily housekeeping
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Private bathroom
Cable channels
LED TV
  • 20 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LED TV
Private bathroom
Daily housekeeping
Air-conditioning
Private bathroom
Cable channels
LED TV
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cancun

At Hotel Imperial las Perlas, you'll be 4 km (2.5 mi) from Tortuga Beach and 8.8 km (5.5 mi) from Cancun Mall. Highlights at this beachfront hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .Spend the day at the beach and enjoy the on-site kids' swimming pool. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3.5-property class Zona Hotelera hotel include Cancun Convention Center and La Isla Shopping Mall.

What's nearby

  • Puerto Cancun Marina Town Center - 14 min walk - 1.2 km
  • Playa Tortugas - 16 min walk - 1.4 km
  • Langosta Beach - 13 min drive - 3.5 km
  • Tortuga Beach - 19 min drive - 4.9 km
  • La Isla Shopping Mall - 47 min drive - 11.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Kaajal - ‬16 min walk
  • ‪Las Hijas De La Tostada - ‬13 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Hiromi - ‬16 min walk

About this property

Hotel Imperial las Perlas

Beachfront hotel with bars/lounges and 24-hour front desk
Some rates at Hotel Imperial las Perlas are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Imperial las Perlas offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Hotel Imperial las Perlas also features a terrace and room service (during limited hours). Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 115 guestrooms or units
  • 2 bars or lounges
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Imperial las Perlas offers 115 air-conditioned accommodations, with free toiletries. 32-inch LED televisions come with cable channels. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Pool
  • All-inclusive
  • Kids pool
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Imperial las Perlas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250 for adults and from MXN 150 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Frequently asked questions

Is parking available at Hotel Imperial las Perlas?

Yep, Hotel Imperial las Perlas has a free self car park.

How much does it cost to stay at Hotel Imperial las Perlas?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Imperial las Perlas on 28 Nov 2025 start from AU$89.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Imperial las Perlas?

Yep, Hotel Imperial las Perlas is a short 14-minute walk from Playa Tortugas.

Does Hotel Imperial las Perlas have a pool?

Hotel Imperial las Perlas has an outdoor pool and a kids' pool. The pool is open 9:00 AM to 8:00 PM.

Does Hotel Imperial las Perlas serve breakfast?

Yep, buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Imperial las Perlas?

No, Hotel Imperial las Perlas does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Imperial las Perlas?

Yep, you can grab a meal at Hotel Imperial las Perlas's onsite restaurant.

What time are check-in & check-out at Hotel Imperial las Perlas?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Imperial las Perlas?

No, pets and service animals are not allowed.

Hotel Imperial las Perlas Reviews

Reviews

6.8
Rating 10 - Excellent. 286 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 208 out of 1001 reviews
Rating 4 - Poor. 120 out of 1001 reviews
Rating 2 - Terrible. 167 out of 1001 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Yamileth

Liked: Staff & service
Disliked: Property conditions & facilities
It was p
Stayed 2 nights in Jul 2025

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Norman Ray

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Still waiting on a response from Hilda or the management about a refund for my shakedown money
Stayed 7 nights in Jul 2025

4/10 Poor

Luciana

Disliked: Cleanliness, property conditions & facilities
The photos is very misleading. The hotel beach is a port and you can’t swim. The water is dirty and is not a true beach. The room has two cockroach and it was very humid. The food choice was very limited… not worth it.
Stayed 3 nights in Jul 2025

2/10 Terrible

Mayra, Trumbull

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was horrible, the front desk staff very unfriendly.
Stayed 6 nights in Jun 2025

6/10 Okay

Raphael

It older than the picture look and it happen to be sea weed season when i went so acces to the beach was limited. The room are old but clean, the staff are nice but verry limited to speak english. The hotel has zero sound proofing so expect it to be loud in very early till late at night. The dinning option in very limited i would not recomend the all inclusive option. Very good budget hotel perfect to save money so you can invest on going on adventure to explore Mexico
Stayed 6 nights in Jun 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernie

Stayed 9 nights in Jun 2025

4/10 Poor

Tara, Adrian

Stayed 1 night in May 2025

10/10 Excellent

Gurnam, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Good all inclusive brakefast,lunch, dinner .beach view room
Stayed 2 nights in Jun 2025

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Gurnam, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area safe and free buffet service
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 9 nights in Jun 2025

8/10 Good

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An old but decent facility

Great location , nice and professional staff but communication was difficult due to language barrier at registration and check out. Not much of food choices in food for vegetarians or No meat lovers.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaro

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were rude with out solutions.
Stayed 6 nights in Jun 2025

4/10 Poor

Keith

Disliked: Cleanliness, property conditions & facilities
⭐☆☆☆☆ Disappointing Experience – Would Not Return I recently stayed at this hotel during my trip to Cancun and, unfortunately, it did not live up to expectations. While the photos looked nice online, the reality was different. The biggest issue was cleanliness — both the food and drinks were not very good. Some items didn’t taste fresh, and I was concerned about the overall hygiene, especially at the buffet and drink stations. Another major letdown was the lack of direct beach access. One of the reasons I booked this place was for the beachfront location, but to my surprise, there was no easy or private way to access the beach from the property. Overall, the hotel left a lot to be desired. With so many great options in Cancun, I’d recommend looking elsewhere for a better experience, especially if cleanliness and beach access are priorities.
Stayed 3 nights in May 2025

10/10 Excellent

ALFRED, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025

4/10 Poor

Tara, Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I did not rate it horrible was because the staff that worked there was overall amazing. But I did end up in the hospital over the food, the quality was very bad. I live in Mexico and am not picky, but my entire party of three was sick. Tomatoes had mold, bread was hard and was not changed throughout the day. What was put out is what it put out for that time of day. The other issue we had was, we told the front desk we had to go to the airport at 3/4am for the other person in our party. We are traveling with a toddler that does not sleep well, at 8:15am the cleaning staff pounded on our door, and I said "No thank you" as we just traveled across country and then went to the airport super early. She pounded over and over again, ONLY to ask if we needed our floors clean and what time we were checking out. I brought it to the front desk attention and they said it was a mistake they thought we were checking out that day. However, even if that is the case, checkout was not until noon and the cleaning lady absolutely knew we had a toddler with us and said she saw on the cameras that we did not get back until 5am. I just don't understand how you can charge so much for a resort for a night to be treated the way we were. The rooms were clean, beach in front is not very swimable, but the small private pool we had Infront was clean and an amazing part of it. If you visit absolutely do not eat here.
Stayed 1 night in May 2025

10/10 Excellent

Berly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2025

10/10 Excellent

William T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time during my stay and all the staff were very friendly and helpful. Would recommend to other people plus reasonable rates
Stayed 5 nights in May 2025

2/10 Terrible

Tami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay there again
Stayed 2 nights in May 2025

2/10 Terrible

Vladislav

Business traveller
Disliked: Amenities, property conditions & facilities
NR
Stayed 11 nights in May 2025

8/10 Good

DAVID

Business traveller
Liked: Cleanliness, staff & service
Es un hotel que cumple on lo nesesario para sopesarse no es lujo es económico pero es confortable lo único q es muy lento el Wi-FI y en mi casa que estuve por causa laboral si es algo que nesecito mucho
Stayed 1 night in May 2025

8/10 Good

Beverly Jingco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Ok but could be better.

The property has potential and is cozy yet with spacious room....it just looks like it hasn't been updated in 40 years. They should add in the advert that there is no lift to the property and answer questions on the platform in a timely manner. I would have meant I could choose another hotel if I so wished. The beach area of the hotel was in front of the port so busy at time and only a thin strip of sand. Food was always cold and drinks very sugary. The restaurant staff were polite as expected.
Stayed 4 nights in Apr 2025