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Aparthotel

Ocean View Cancun Arenas

3.0 star property

Photo gallery for Ocean View Cancun Arenas

Private beach, white sand, beach umbrellas, beach towels
Reception
Standard Room
50-inch flat-screen TV with cable channels, TV
3 outdoor pools, pool umbrellas, pool loungers

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Spa

Explore the area

View map
Cancun, QROO
  • Place, Las Perlas Beach
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪14 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Room, Sea View

Room, Sea View

Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

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About the area

Cancun

A family-friendly stay in Cancun awaits you at Ocean View Cancun Arenas. Within a 20-minute stroll, you'll find popular places like Playa Tortugas and Puerto Cancun Marina Town Center. Highlights at this beachfront aparthotel include 3 outdoor swimming pools, 3 bars/lounges and a full-service spa. .You can enjoy a flat-screen TV with cable channels, and each apartment features a balcony, in-room childcare and a safe. Room service, a hairdryer and a desk are also available. .A day of pampering can include beachside massages and body scrubs. The restaurant, Arenas, is open for breakfast, lunch and dinner. Sport Bar is the aparthotel's own sports bar. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site marina and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:30 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Zona Hotelera aparthotel include Plaza Las Americas and Langosta Beach.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Las Perlas Beach - 2 min walk - 0.2 km
  • Playa Tortugas - 14 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 16 min walk - 1.4 km
  • Escénica Tower - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Kaajal - ‬17 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Boost Pool Bar - ‬13 min walk
  • ‪Las Hijas De La Tostada - ‬12 min walk

About this property

Ocean View Cancun Arenas

Some rates at Ocean View Cancun Arenas are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Ocean View Cancun Arenas, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This beach aparthotel also offers a children's pool, a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cancun aparthotel.

  • 209 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Ocean View Cancun Arenas offers 209 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa. Other services include body scrubs.

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Cyan Cancun Resort & Spa
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  • On private beach
  • Pool
  • Spa
  • Parking included
3.8 out of 5, Good, 2,005 reviews
The price is AU$118
includes taxes & fees
10 June - 11 June
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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Arenas
  • Pool Bar
  • Pool Bar Infinity
  • Sport Bar

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: MXN 200 to 380 for adults and MXN 150 to 250 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Marina
  • Terrace

Work spaces

  • 24-hour business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 10 kg per pet
  • Fee: MXN 950 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Gift shop/newsstand
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Kayaking
  • Rowing/canoeing
  • Shopping
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 209 units
  • 5 floors
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:

Return the keys

Access methods

Staffed front desk

Pets

  • Pets: MXN 950 per pet, per night
  • Weight limit: 22 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: MXN 1200
  • Christmas Day (25 December) Gala Dinner per child: MXN 650 (from 5 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: MXN 1500
  • New Year's Day (1 January) Gala Dinner per child: MXN 850 (from 5 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 380 for adults and MXN 150 to 250 for children
  • Pet fee: MXN 950 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Spa fee: MXN 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arenas Cancun

Cancun Arenas

Cancun Arenas Holiday Inn

Cancun Holiday Inn

Cancun Holiday Inn Arenas

Holiday Inn Arenas

Holiday Inn Arenas Hotel

Holiday Inn Arenas Hotel Cancun

Holiday Inn Cancun

Holiday Inn Cancun Arenas

Holiday Inn Cancun Arenas Hotel Cancun

Holiday Inn Cancun Arenas Hotel

Holiday Inn Arenas Cancun

Frequently asked questions

What is the cancellation policy at Ocean View Cancun Arenas?

Ocean View Cancun Arenas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ocean View Cancun Arenas?

Yep, Ocean View Cancun Arenas has a free self car park.

Are there any beaches close to Ocean View Cancun Arenas?

Yep, Ocean View Cancun Arenas is a short 13-minute walk from Playa Tortugas. Fun beach activities include volleyball, kayaking and canoeing.

Is there a spa on site at Ocean View Cancun Arenas?

Yep, there is an onsite spa at Ocean View Cancun Arenas. You'll enjoy heaps of services like body scrubs and beachside massages.

Does Ocean View Cancun Arenas have a pool?

Ocean View Cancun Arenas has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Ocean View Cancun Arenas?

Ocean View Cancun Arenas features a private beach, 3 outdoor pools and a full-service spa.

What makes Ocean View Cancun Arenas a romantic place to stay?

A private beach, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean View Cancun Arenas.

Is Ocean View Cancun Arenas family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Ocean View Cancun Arenas is a hit with families.

Does Ocean View Cancun Arenas serve breakfast?

You bet, cooked-to-order breakfast is on offer daily between 7:30 AM and 11 AM.

Is there a free airport shuttle available at Ocean View Cancun Arenas?

No, Ocean View Cancun Arenas does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean View Cancun Arenas?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ocean View Cancun Arenas?

Check-in begins at 3 PM. Check-out time is noon.

Ocean View Cancun Arenas Reviews

Reviews

6.6
Rating 10 - Excellent. 63 out of 365 reviews
Rating 8 - Good. 113 out of 365 reviews
Rating 6 - Okay. 91 out of 365 reviews
Rating 4 - Poor. 54 out of 365 reviews
Rating 2 - Terrible. 44 out of 365 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

GUIDECUADOR

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Si pudiera no poner estrellas lo haría , este hotel no merece ni 1 estrella , muy mal cuidado , no hay internet , no hay contacto con el hotel y la comida pésima NO vayas a este hotel
Stayed 3 nights in Nov 2025

6/10 Okay

donna, nanaimo

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Is definitely a 2 . Nothing to get excited over. It is like you think it could be for 2.5 hotel. All inclusive means cheap food, cheap food.
Stayed 1 night in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean rooms. They did not turn property lights on at night indoors and outdoors.
Stayed 4 nights in Jan 2025

6/10 Okay

AKLive- N

Travelled with family
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Marilu

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Clark

Disliked: Cleanliness, property conditions & facilities
I had high hopes for my stay at this "exclusive" hotel in Cancun, but unfortunately, it was a disappointing experience. The bath towels in our room were stained and dingy, almost grey in color, which was quite off-putting. The breakfast was another letdown—they served Tang, not even real orange juice, which seemed very cheap for a supposed upscale hotel. I had informed the hotel in advance that my husband would be arriving a day later than me, yet they refused him entry into the room when he arrived, causing unnecessary hassle. The rooms were clean, but that doesn't make up for the overall lack of attention to detail. In the evening, there was a show by the pool, but the area was poorly lit and looked downright eerie. It wasn’t inviting at all and felt unsafe walking around. Overall, I expected much better from a hotel in this price range and location. It was far from the relaxing experience we were hoping for. Would not recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ALVARO

Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

8/10 Good

sobeyda

Travelled with group
Liked: Cleanliness, amenities
Me hubiera encantado que mi cuarto estuviera un refrigerador pequeño.
Stayed 4 nights in Jun 2024

8/10 Good

diego

Liked: Cleanliness
Stayed 3 nights in May 2024

6/10 Okay

Shirley

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel súper limpio, cómodo, con comida muy rica y el servicio de primera. Con vista al mar y al muelle está precioso es mi segunda estadía en este hotel y creo que no será la última.
Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
For English speaking people, this is not your place. I wouldn’t go back, that is why we left after one night and stayed elsewhere
Stayed 4 nights in Nov 2023

6/10 Okay

Italo

Disliked: Cleanliness
Stayed 4 nights in Sep 2023

2/10 Terrible

Sachin

Disliked: Cleanliness, property conditions & facilities
This place is a dump. End of story.
Stayed 1 night in Sep 2023

2/10 Terrible

Glenroy, Las Vegas

Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel staff made the check in and entire stay experience as if they were doing me a favor by allowing me to stay there without realizing I am the customer and choose to stay there and paid to stay there. Their hotel rules for such a mediocre property and limited everything around it is not fitting or up to standard. I will say though, I was given a free upgrade which I appreciated because the initial room was less than desirable. On my second night, the room was leaking water coming from the roof and no one spoke English to of assistance, no manager was also available. The hotel balcony door did not have proper lock, however they made you sign a waiver at the counter to release them from liability in case your room was broken into
Stayed 2 nights in Aug 2023

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. It was the worst place I stayed at. I booked another resort the next day!!!!
Stayed 5 nights in Jul 2023

8/10 Good

Manprit

In a good area.
Stayed 5 nights in Jul 2023

10/10 Excellent

Ashley Breanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful! The staff were very helpful and kind, the room was very clean and the pool was beautiful. The food was also great with lots of options!
Stayed 6 nights in Jun 2023

4/10 Poor

genaro ochoa

Travelled with family
Disliked: Cleanliness
I wasn’t happy with everything
Stayed 5 nights in Feb 2023

4/10 Poor

Maksim

4/10 Poor

Steven

Disliked: Amenities
The basic property was okay. Room was clean- had a/c and a tv. However, no microwave,coffee maker , ice machines and a tiny elevator. Shower was a dribble of water and not very hot. Noisy pool area and hard to find lounge chairs.

8/10 Good

cesar alonso

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's in good area. easy for transportation. Not a very good hotel but it's aceptable .
Stayed 7 nights in Sep 2022

2/10 Terrible

Maria de Lourdes

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Better communication between hotel and Expedia.
Stayed 7 nights in Jul 2022