See all properties
Save

Grand Park Royal Cancun - All Inclusive

4.0 star property

Photo gallery for Grand Park Royal Cancun - All Inclusive

Royal Master Suite Hot Tub adults only +18 | View from room
Property video
Master Suite Ocean Front | Living area
Property grounds
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$483
includes taxes & fees
16 June - 17 June

Explore the area

View map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Forum Beach
    ‪18 min walk‬
  • Place, La Isla Shopping Mall
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Villa Deluxe

Free minibar, in-room safe, desk, laptop workspace

Villa Deluxe

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa Junior Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Junior Suite Plunge Pool

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa Master Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Master Suite Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Swim up King

Deluxe Swim up King | Garden view

Deluxe Swim up King

8.8 out of 10
Excellent
(38 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite

A hotel room with a bed, a TV on the wall, a dresser, and a view of the ocean.

Master Suite

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed
  • Free Wi-Fi

View all photos for Premier Ocean Front Doble

Premier Ocean Front Doble

Premier Ocean Front Doble

8.4 out of 10
Very good
(93 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Master Suite Ocean Front

Master Suite Ocean Front | Living area

Master Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Royal Suite Doble Hot Tub adults only +18

Royal Suite Doble Hot Tub adults only +18

Royal Suite Doble Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Superior Ocean Front Double

Premier Superior Ocean Front Double

Premier Superior Ocean Front Double

  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Royal Master Suite Hot Tub adults only +18

Royal Master Suite Hot Tub adults only +18 | Living area

Royal Master Suite Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Royal Suite Hot Tub adults only +18

Grand Royal Suite Hot Tub adults only +18

Grand Royal Suite Hot Tub adults only +18

  • Ocean view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Superior Ocean Front King

Premier Superior Ocean Front King

Premier Superior Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa Deluxe Ocean Front

Villa Deluxe Ocean Front

Villa Deluxe Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa Premier Plunge Pool Ocean Front

Villa Premier Plunge Pool Ocean Front | View from room

Villa Premier Plunge Pool Ocean Front

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Villa Master Suite Ocean Front

Grand Villa Master Suite Ocean Front

Grand Villa Master Suite Ocean Front

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa Premier PlungePool King OceanFront

Villa Premier PlungePool King OceanFront

Villa Premier PlungePool King OceanFront

7.2 out of 10
Good
(5 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

8.4 out of 10
Very good
(185 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite King Hot Tub adults only +18

Royal Suite King Hot Tub adults only +18

Royal Suite King Hot Tub adults only +18

9.0 out of 10
Wonderful
(36 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

You may also like

Ad

InterContinental Presidente Cancun Resort by IHG

Zona Hotelera
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,541 reviews
The price is AU$411
includes taxes & fees
31 May - 1 June
InterContinental Presidente Cancun Resort by IHG

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Grand Park Royal Cancun - All Inclusive. Within just a 15-minute stroll, you'll find popular places like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach. Highlights at this beachfront property include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Veranda, serves international cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 7535 square feet (700 square metres) of event facilities include 6 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. There's also free valet parking, along with the convenience of an area shuttle. .Within a 30-minute walk of this 4-property class Zona Hotelera property, attractions include La Isla Shopping Mall and Forum Beach.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Forum Beach - 18 min walk - 1.5 km
  • Cancun Convention Center - 5 min drive - 1.8 km
  • Caracol Beach - 6 min drive - 2.2 km
  • La Isla Shopping Mall - 6 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪El Mirador - ‬1 min walk
  • ‪Snack Grand Park - ‬3 min walk
  • ‪Flor De Sal - ‬3 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Hunter Steak House - Royalton - ‬9 min walk

About this property

Grand Park Royal Cancun - All Inclusive

Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square metres) and includes conference space. A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 247 guestrooms or units
  • 4 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Similar properties

Aerial view
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
Zona Hotelera
  • Pool
  • Spa pool
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 6,714 reviews
The price is AU$416
includes taxes & fees
19 May - 20 May
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Le Grand Prime & Lounge
  • Veranda

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Luxury All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Cancun - All Inclusive Cancun
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Cancun - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?

As of 18 May 2026, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on 16 June 2026 start from AU$483, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Park Royal Cancun - All Inclusive?

Yep, Grand Park Royal Cancun - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Grand Park Royal Cancun - All Inclusive?

Yep, Grand Park Royal Cancun - All Inclusive is a short 13-minute walk from Chac Mool Beach. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at Grand Park Royal Cancun - All Inclusive?

Yep, there is an onsite spa at Grand Park Royal Cancun - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Grand Park Royal Cancun - All Inclusive have a pool?

Yep, and guests love it! Grand Park Royal Cancun - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with 24-hour room service and free minibar items.

What makes Grand Park Royal Cancun - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Park Royal Cancun - All Inclusive.

Is Grand Park Royal Cancun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, 2 outdoor pools and a corner/local shop, it's no surprise that Grand Park Royal Cancun - All Inclusive is a hit with families.

Is there a free airport shuttle available at Grand Park Royal Cancun - All Inclusive?

No, Grand Park Royal Cancun - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Park Royal Cancun - All Inclusive?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Park Royal Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Park Royal Cancun - All Inclusive?

No, pets are not allowed.

Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1238 out of 2376 reviews
Rating 8 - Good. 604 out of 2376 reviews
Rating 6 - Okay. 289 out of 2376 reviews
Rating 4 - Poor. 131 out of 2376 reviews
Rating 2 - Terrible. 114 out of 2376 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great and they seem to work hard at maintaining the facilities. The resort did not seem crowded despite full occupancy. The beach is the best maintained on the strip and was also quieter than other larger resorts. The villa including the Bali bed is a great value if you want to lounge at beach a lot. We would definitely come back.
Stayed 7 nights in Feb 2026

8/10 Good

Ariel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach and stunning, sweeping ocean views. The food was excellent and the staff friendly. The bathrooms were great with wonderful water pressure. The beds were very hard and not my favorite but the rooms were fine and very quiet. Overall the resort is Lacking engaging activities (only one choice for activity at night and it was sitting) but wonderful for beach and pool time.
View from room of resort beach
Breakfast
View of resort and beach from room balcony
Stayed 5 nights in Feb 2026

8/10 Good

Kannon, Farmington Hills

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff good and amenities good gracias
Stayed 3 nights in Feb 2026

4/10 Poor

Brandy

Slowest check in and check out period. Food was mediocre. Room was great
Stayed 1 night in Feb 2026

8/10 Good

Sumatiben

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful, great room location with beach view. Drinks were flowing, but we were not great drinkers. One less star as pescatarian, lactose intolerant food was easily available.. Even the soups were with cream. All I ate was boiled vegetables and beans.
Stayed 7 nights in Feb 2026

10/10 Excellent

Eric

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, nice view, always clean,the hotel had good amenities. The staff was amazing. Edgar from tge coffee/ ice cream shop was amazing each and every time we visited him. Which was multiple times a day!
Stayed 5 nights in Feb 2026

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and resort, the staff were wonderful, especially Ernestina. The beach and ocean were incredible!
Stayed 6 nights in Feb 2026

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Every single staff member we encountered was so kind and welcoming. The grounds were clean and beautiful and the beach area was amazing. Our butler Jessica went above and beyond to make our stay easy and enjoyable.
Stayed 4 nights in Feb 2026

10/10 Excellent

XIN RONG

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, with pretty view, and functional. Staff are nice and hard-working. Beach is extremely beautiful.
Stayed 6 nights in Feb 2026

8/10 Good

Stephen

Stayed 3 nights in Feb 2026

10/10 Excellent

Li

Stayed 7 nights in Feb 2026

10/10 Excellent

Ryan

Stayed 6 nights in Jan 2026

10/10 Excellent

stefan, Camberwell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and friendly staff
Stayed 6 nights in Feb 2026

8/10 Good

rose ann

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the rooms and common area were clean.
Stayed 5 nights in Feb 2026

10/10 Excellent

Minh

Liked: Cleanliness, property conditions & facilities
Everything is good
Stayed 3 nights in Feb 2026

8/10 Good

Nancy

Super clean
Stayed 9 nights in Jan 2026

4/10 Poor

Doina

Travelled with partner
Disliked: Amenities, property conditions & facilities
Food is of very poor quality, staff is friendly and attentive, property is poorly managed, all outdoor access areas( walkways) are uneven making it unsafe to walk( personally seen 2 people falling down over my stay) impossible to get beach chairs, all pompous guest service for a “steak house” reservation at an empty restaurant with a diner quality food. Guests screaming and blasting music, slamming doors at 2 am, took an hour to get someone to calm them down. All in all disappointing!
Stayed 8 nights in Feb 2026

10/10 Excellent

Yarob

Stayed 4 nights in Feb 2026

6/10 Okay

Celeste Cossett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall nice place good food and excellent location. The host that worked the breakfast at the Italian restaurant above the gym was underwhelming. The waiters were all nice but he was not. I told Edwin how rude he was and he apologized to me on his behalf. He is a great worker. The host felt he needed to let me know my gym top and sarong weren’t appropriate for breakfast yet other women were parading around d I. Their one piece he claimed were ‘gym’ clothes. When he noticed I didn’t take his counsel well he changed his response and said ‘I’m just warning you, for when you go to the buffet. The staff there won’t let that outfit fly’ I said ‘sure.’ I wore the same clothes to the buffet and NEVER had that kind of a response. I felt singled out by him and almost harassed. Not cool. Not coming back. Promote Edwin. Not the host. Everyone else was cool. Timeshare presentations are intense. Prefer not to have them pushed on me at check in.
Stayed 7 nights in Jan 2026

4/10 Poor

Cody

Travelled with group
Disliked: Amenities, property conditions & facilities
Food was lacking and seemed cheap as well as the drinks. Everyone in the party that went down for our vacation had something wrong with their room. Seemed like there was a lot of neglected repairs.
Stayed 5 nights in Feb 2026

10/10 Excellent

EDITH Francisco

Stayed 7 nights in Jan 2026

6/10 Okay

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Staff was great, the room was fine except for the lack of Hot water to take a shower. Couldn't even use the tub on the balcony that I was excited about. And the cold pools were useless. I will not be back to your resort or recommend it. But I still had fun with my friends and your staff is very friendly and nice.
Stayed 6 nights in Jan 2026

6/10 Okay

Abril Camila

Stayed 7 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
We hit a bit of cold weather so review is tainted since we didnt spend all day at the beach. Food was great and rooms and resort very clean. There is not a spot near any of the bars with tables and chairs to hang out which would be a great addition if you arent sunning or swimming. Nightly entertainment meh. Butler service amazing. Thanks Jessica. Overall a nice place.
Stayed 7 nights in Jan 2026

10/10 Excellent

Abhishek

Stayed 5 nights in Jan 2026