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Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only

4.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only

Enjoy the ocean view from this balcony with a table set for a meal.
Enjoy a formal dining experience with a long table set for a meal, accompanied by wine glasses and a napkin.
Relax in this serene room with a large bed, seating area, and stunning sea views.
Enjoy the ocean view from this balcony with lounge chairs and a table.
Relax by the ocean-view pool surrounded by lounge chairs and towels, with a beautiful blue-tiled archway nearby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
The current price is AU$801
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
Boulevard Kukulcan KM 10.5, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪3 min drive‬
  • Gaviota Azul Beach
    ‪4 min drive‬
  • La Isla Shopping Mall
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Royal Suite Double Hot Tub Beachfront

Relax in a spacious room with a large bed, a smaller bed, and a flat-screen TV, offering a view of the ocean.

Royal Suite Double Hot Tub Beachfront

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 68 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite King Hot Tub Beachfront

Relax in comfort with a large bed, sofa, and armchairs, plus a balcony with ocean views.

Royal Suite King Hot Tub Beachfront

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Royal Suite Hot Tub Beachfront

Relax in comfort with a large bed, flat-screen TV, and ocean views from this spacious room.

Grand Royal Suite Hot Tub Beachfront

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 103 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Deluxe Ocean Front

Enjoy a panoramic sea view from the comfort of this stylish living room, featuring a curved sofa and contemporary furniture.

Villa Deluxe Ocean Front

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Master Suite Hot Tub Beachfront

Relax in a spacious room with a large bed, sofa, and armchairs, offering a balcony with ocean views.

Royal Master Suite Hot Tub Beachfront

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa Master Suite Ocean Front

Enjoy a panoramic sea view from the comfort of this stylish living room, featuring a curved sofa and contemporary furniture.

Grand Villa Master Suite Ocean Front

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
  • 86 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Junior Suite Plunge Pool Ocean Front

Enjoy a panoramic sea view from the comfort of this stylish living room, featuring a curved sofa and contemporary furniture.

Villa Junior Suite Plunge Pool Ocean Front

7.4 out of 10
Good
(13 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
  • 49 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Deluxe

Enjoy a panoramic sea view from the comfort of this stylish living room, featuring a curved sofa and contemporary furniture.

Villa Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Master Suite Plunge Pool

Enjoy a panoramic sea view from the comfort of this stylish living room, featuring a curved sofa and contemporary furniture.

Villa Master Suite Plunge Pool

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Junior Suite Plunge Pool

Enjoy a panoramic sea view from the comfort of this stylish living room, featuring a curved sofa and contemporary furniture.

Villa Junior Suite Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Premier Plunge Pool-King

Enjoy a panoramic sea view from the comfort of this stylish living room, featuring a curved sofa and contemporary furniture.

Villa Premier Plunge Pool-King

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

You'll be connected to the convention centre at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only, and within just a 15-minute stroll of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and 2 poolside bars. .The buffet restaurant, Cocay, serves local and international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free self parking. .Within a 30-minute walk of this 4-property class Zona Hotelera property, attractions include La Isla Shopping Mall and Forum Beach.

What's nearby

  • Chac Mool Beach - 13 min walk - 1.1 km
  • Forum Beach - 18 min walk - 1.5 km
  • Cancun Convention Center - 3 min drive - 1.8 km
  • Gaviota Azul Beach - 4 min drive - 2.2 km
  • La Isla Shopping Mall - 4 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Señor Frogs - ‬11 min walk
  • ‪Snack Grand Park - ‬2 min walk
  • ‪El Mirador - ‬5 min walk
  • ‪Lobby Bar - ‬9 min walk
  • ‪Café Solé - ‬3 min walk

About this property

Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only

Adults-only beachfront property with 2 outdoor pools
Some rates at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Cool off in one of the 2 outdoor swimming pools at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only, and enjoy amenities such as a fitness centre and a sauna.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This beach property also offers a garden and a terrace. Self parking is free.

This 4-star Cancun property is smoke free.

  • 33 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Swim-up bar
Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only offers 33 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cocay
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Villas Grand Park Royal All Inclusive All-inclusive property
Villas Cancun Grand Park Royal All Inclusive
Villas Grand Park Royal All Inclusive
Villas Cancun Grand Park Royal All Inclusive Hotel
Villas Grand Park Royal All Inclusive Hotel
Villas Cancun Grand Park Royal All Inclusive
Villas Grand Park Royal All Inclusive
Hotel The Villas Cancun by Grand Park Royal - All Inclusive
The Villas Cancun by Grand Park Royal - All Inclusive Cancun
The Villas Cancun by Grand Park Royal All Inclusive
Cancun Park Royal Inclusive
The Villas Cancun by Grand Park Royal
The Villas Cancun by Grand Park Royal All Inclusive

Frequently asked questions

What is the cancellation policy at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only on 21 Aug 2025 start from AU$794.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Yep, Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only has a free self car park.

Are there any beaches close to Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Yep, Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only is a short 14-minute walk from Chac Mool Beach. Fun beach activities include volleyball.

Is there a spa on site at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

There's no onsite spa, but this property does offer spa services.

Does Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only have a pool?

Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only features 2 poolside bars, 2 outdoor pools and a sauna. All guestrooms come with 24-hour room service and free minibar items.

What makes Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only a romantic place to stay?

Ocean-view dining and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only.

Is Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only family-friendly?

No, Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only is an adults-only property.

Is there a free airport shuttle available at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

No, Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

No, pets are not allowed.

Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 263 out of 454 reviews
Rating 8 - Good. 98 out of 454 reviews
Rating 6 - Okay. 43 out of 454 reviews
Rating 4 - Poor. 22 out of 454 reviews
Rating 2 - Terrible. 28 out of 454 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Aran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A mixed bag.

We booked the hotel for our Honeymoon and the first impressions were really positive. The staff were very friendly and accommodating. That was until, before we were shown to our room, we were made to sit through the start of a sales pitch for their members club. This is just not necessary, and really something that we did not want to discuss or hear about after hours of travelling. We then discovered very quickly, that this is not an "Adults Only" hotel as advertised. Yes, there is an Adult Only pool but, the vast majority of the Hotel is catered for families. We have no issues with Family Hotels, but it is not what we booked. The food was fine but the main buffet is painfully repetitive and if it was not for the live cooking station in the middle, would actually be very poor. They have multiple restaurants, but the Mexican/Seafood restaurant exceeds them all by some way. The drinks were good and the hotel was very clean. The beach is beautiful and the Bali beds were excellent. We did enjoy our time but felt a little bit deceived. I would recommend it for families, but we won't be back as a couple.
Stayed 7 nights in Apr 2025

10/10 Excellent

Anthony Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa beautiful. Areas very clean. Butler Alex was awesome. Asian restaurant was great. Seafood restaurant was great. Italian restaurant was okay, not great. Buffett was a little lacking. Pool and beach area nice and clean. Lacking nighttime entertainment. Overall beautiful resort.
Stayed 7 nights in Apr 2025

6/10 Okay

charles

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was lovely quiet comfortable and had a relaxing courtyard and plunge pool just steps from the beautiful beach Service personnel were top notch in all areas Our butler Alejandro was perfect always available and helpful with everything Dinner reservations beach accommodations room help you name it. Thank you The food was not great unfortunately. Italian restaurant food was not appetizing at all maybe it was what we ordered but inedible Buffet was fine for breakfast not so much for lunch or dinner Asian was ok but not great Seafood lunch was good again not great Hamburgers and hot dogs were decent for lunch pizza was inedible The coffee shop was very good The steak restaurant was very good unfortunately you had to pay extra to eat there for dinner which is annoying since it was really the only dinner we enjoyed We would go back loved the hotel beach and service but the food definitely needs to improve
Great beach
Comfortable villa
Stayed 5 nights in Apr 2025

10/10 Excellent

Rheana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay at the Select Royal Grand Park Royal with VIP access and couldn’t recommend it more! We booked a beachfront villa with a private plunge pool, and it exceeded all expectations—waking up to the sound of the ocean and having direct beach access felt like a dream. The property is absolutely stunning, and the Select villas offer a perfect balance of privacy and luxury. Every a la carte restaurant we tried was excellent, but the standout experience was having access to the Prime Restaurant. The ocean views during breakfast and lunch were breathtaking, and the service was top-tier. A special shoutout to our butler, Alejandro, who made our stay seamless and stress-free. He took care of all our dinner reservations and secured Bali beds for us at both the beach and adult pool. His attention to detail and kindness truly elevated our experience. If you’re looking for a relaxing, high-end vacation with personalized service and beautiful surroundings, this is the place. We can’t wait to come back!
Stayed 5 nights in Apr 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Justin L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jessica our butler was fantastic. She took care of all of our needs. There were multiple people who worked there who went out of their way to always be smiling and polite. Our room was awesome, the restaurants were all great, except the italian one. That was sub par. The drinks from the bar were all watered down pretty heavily. Even if I asked for a double I never tasted it. I guess thats how they keep puke out of the pool. The other butler with the beard started removing my wife and I's belongings from the cabana poolside and said "its $200." So we politely gathered our things and moved. I then asked our butler Jessica and she got us another one the next day. SO, idk if the guy didn't think a black chick could afford a cabana or what, but I didn't appreciate him moving our stuff when we clearly had the vip wristbands on. That was really my only problem with this hotel. It was quiet on the adults only side. There were tons of huge family parties, tho I'm not sure why. I guess they give day passes to less fortunate families through a fund of some sort, which is a nice thing to do. Everything was close or close enough to not complain about. The cafe was wonderful! I especially loved the caramel latte's and the cofee gelato. I gained 7 lbs..... I didn't like having to use the whatsapp app because of their connections to the CCP and privacy issues in the past, so I quickly deleted it upon our return. It was helpful when we were there only because the cell service sucked. A-
Stayed 6 nights in Apr 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a personal butler that took care of every request. She decorated my room for my bday while we were at the pool in our private cabana she set up for us. Very thoughtful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jovana

Stayed 4 nights in Apr 2025

6/10 Okay

VALMIKI K

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall a good experience but not great. The breakdown: Pros: Nice beach, clear and free of seaweed. We had use of the cabanas which made it even better. Property was well maintained. We stayed in one of the Villas and the rooms are fairly modern and beds were comfy. Staff were great, friendly and helpful. Cons: The food was probably the biggest let down. The buffet selection was ok but a bit limited and some of the food was cold. The specialty restaurants were not very good. The hibachi was probably the best. The sushi was not very good. Dinner at the Italian restaurant started off great with the appetizers and salad bar. However, it took 1 hour to get our entree and when it finally got there the food was cold. For the price it was ok , but there are better options particularly for food, if that is important to you.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with partner
Alejandro out butler and Yolanda our server made our experience unforgettable!! Top trip ever. The dinner in the Prime steakhouse was amazing!! We booked a Villa with a plunge pool. We will be back!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was really beautiful and the staff was very friendly!
Stayed 2 nights in Apr 2025

10/10 Excellent

Manuel A

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Marilyn Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time at the villas! Butler Alejandro was amazing and so helpful, beautiful beach and room. Restaurant food was great too. We will be back!
Stayed 5 nights in Apr 2025

8/10 Good

Erin

Liked: Cleanliness, amenities, property conditions & facilities
If your handicap such as needing to use cane, wheelchair or not good on uneven suface this resort is not for you. The villas were absolutely beautiful with beautiful ocean view. Some staff are not friendly and hound you to join vacation club we werent even at resort more then 10 minutes before hounding started.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rosalba

Liked: Amenities
By far the best hotel ive stayed in .
Stayed 5 nights in Mar 2025

8/10 Good

Arnin, Warwick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great
Stayed 2 nights in Mar 2025

6/10 Okay

jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hello, the resort itself is really good and the staff is great! Sadly there is some areas of improvement. As an all inclusive resort I was expecting more per the reviews I saw online. To our disappointment the food was really bad on most of the options available inside the resort. Out of the 5 options available only one was good, but even that options lacked on the experience. Hayashi table was great and the taste was nice. But is really gourmet and there was only beef, chicken and shrimp as the proteins available. Now don't imagine the full portion of either, you get a scoop of it and if anybody on the table does not want their portion you can take it. Really strange to be honest. The rest of the restaurants as sal de mar and the italian lacked flavor! I mean is Mexican cousine and Italian both are famous for flavor. You kinda expect it as they cook for either tourists who seems to me can’t stand the strong flavors. Three nights we ended up going out for dinner instead to other restaurants. Same goes for the drinks on the bars, they lack alcohol but that is to be expected. You need to ask the bar tender to put doubles or triples to actually have some licor taste. Is a great place for the family as the pools are big and have fun activities. Same goes for night activities as the magic show or the bingo. Besides that not really worth it the all inclusive. Please also be aware this is listed as adults only! Is not the case. There is plenty of family and kids around.
Stayed 5 nights in Mar 2025

8/10 Good

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at this property. It was meticulously clean, the staff were attentive and the rooms were very comfortable. The food was good, with someone who has a sensitive stomach I didn’t feel sick at all from all the different dining options although there could have been small areas for improvement - but for the price the value is definitely there. I would not hesitate to stay here again. This is NOT a party resort and this is exactly what I wanted, so as long as you understand that this is a great place for relaxation then you will have an amazing time!
Stayed 5 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the staff was great, the food was awesome. Best all inclusive I've been to.
Stayed 3 nights in Mar 2025

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the villas for 7 days. The place was super clean and staff went above and beyond especially our butler Alejandro. He was absolutely fantastic. If we were to return I would be requesting Alejandro
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar todos muy amables limpio muy hermoso lugar lo recomiendo
Stayed 4 nights in Mar 2025