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Beach Palace - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
VIP Access

Photo gallery for Beach Palace - All Inclusive

Waterslide
On the beach, white sand, sun-loungers, beach umbrellas
View from room
5 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Room service

Explore the area

View map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Deluxe Lagoon View

1 bedroom, premium bedding, down duvets, free minibar

Superior Deluxe Lagoon View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

1 bedroom, premium bedding, down duvets, free minibar

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 99 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

1 bedroom, premium bedding, down duvets, free minibar

Superior Deluxe Lagoon View - Kids & Teens Free

8.8 out of 10
Excellent
(82 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 82 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(17 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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  • Hot tub
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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Beach Palace - All Inclusive. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall within a 10-minute stroll. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body scrubs along with access to the sauna. The restaurant, Tequila, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 hot tubs and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Free full breakfast is available daily between 7 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .You'll be 2.9 km (1.8 mi) from Cancun Convention Center and 3.1 km (2 mi) from Gaviota Azul Beach with a stay at this 4-property class Zona Hotelera property.

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Wander Rooftop Bar - ‬5 min walk

About this property

Beach Palace - All Inclusive

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Beach Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Beach Palace - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. Self parking and valet parking are free.

This 4-star Cancun property is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 15 levels
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Beach Palace - All Inclusive offers 287 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Moon Palace Cancun - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 2,849 reviews
The price is AU$528
includes taxes & fees
23 Sept - 24 Sept
Moon Palace Cancun - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (100 centimetre high)
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

This property is closed from 15 August 2025 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
  • Laundry fee: USD 315 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Beach Palace - All Inclusive?

Beach Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Beach Palace - All Inclusive?

Yep, Beach Palace - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Beach Palace - All Inclusive?

Yep, Beach Palace - All Inclusive is a short 18-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Beach Palace - All Inclusive?

Yep, there is an onsite spa at Beach Palace - All Inclusive. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Beach Palace - All Inclusive have a pool?

Yep, and guests love it! Beach Palace - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Beach Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Beach Palace - All Inclusive?

Beach Palace - All Inclusive features 2 poolside bars, 3 outdoor pools and 3 hot tubs. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Beach Palace - All Inclusive a romantic place to stay?

24-hour room service, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Beach Palace - All Inclusive.

Is Beach Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Beach Palace - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Beach Palace - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Beach Palace - All Inclusive serve breakfast?

Yep, complimentary full brekkie is available daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at Beach Palace - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Beach Palace - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Beach Palace - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Beach Palace - All Inclusive?

No, pets and service animals are not allowed.

Beach Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 645 out of 1155 reviews
Rating 8 - Good. 269 out of 1155 reviews
Rating 6 - Okay. 127 out of 1155 reviews
Rating 4 - Poor. 69 out of 1155 reviews
Rating 2 - Terrible. 45 out of 1155 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Timothy James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Andre

Travelled with family
Liked: Amenities, property conditions & facilities
Perfect small resort with 5 stars restaurants , walkable to shopping mall and best beach... Can't complain nothing....Momo restaurant is a blessing
Stayed 2 nights in Jun 2025

6/10 Okay

Roman

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed on 2nd floor with ocean view. The staff was very friendly. Food was good but not a lot of options. Only 4 restaurants and a buffet. The pool looked dirty at the end of the day. Pool on the top floor was better but smaller. The room was outdated and needed major remodeling. The ac was turning off everytime we opened and closed the sliding door. They are remodeling the resort in August 2025.
Stayed 6 nights in May 2025

8/10 Good

Michelle

Stayed 4 nights in May 2025

8/10 Good

Atul

Liked: Cleanliness, amenities, property conditions & facilities
Grea
Stayed 4 nights in May 2025

8/10 Good

RICARDO A

Stayed 4 nights in May 2025

10/10 Excellent

Darice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come again!
Stayed 3 nights in May 2025

10/10 Excellent

Prachi

Travelled with family and small children
Liked: Cleanliness, amenities
Great hospitality, food customization for vegetarian people, nice location.
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Christina Maria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Staff was amazing . I wish there were more Mexican food options. Too much of a variety of American, Italian, Asian food.
Stayed 4 nights in May 2025

2/10 Terrible

Sujay, Exton

Travelled with family, Travelled with group
Liked: Staff & service
They made us go to Moon Palace and waste a day with high pressure sales with 4-5 sales person one after another. This in exchange for free trip to Chichen Itza when we should have been given other options to purchase the ride like in other tourist places like Puerto Rico! Overall the hotel was good, food and drinks were great except for the Asian restaurant where the food was terrible and smaller portions. I would not return to the place if the high pressure sales tactics for time share thing. Ocean water in the area was amazingly blue.
Stayed 3 nights in Apr 2025

10/10 Excellent

Martha

Stayed 5 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick one night stay before we left early for airport. Food, Entertainment,
Stayed 1 night in May 2025

10/10 Excellent

Ahmad Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and friendly. They went above and beyond to make you feel welcome. An extra shout out to the entertainment crew, Gabriella at the egg station, Rosalia in the gift shop and Luis Reyes in the front tours area.
Stayed 10 nights in May 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort I’ve stayed at in Cancun! The beds were really comfortable. The food was actually good! My kids loved the room service app and ordered soooo much room service. The pool facilities are kind of small and could use some rehab, but there was a crew out there cleaning it every single morning. The rooftop has two pools and two hot tubs, a full bar, and a grill where you can get something to eat. It’s a lovely spot to spend the day or night. It’s a smaller resort, but because it is small the staff quickly learned our preferences. My favorite staff member was Ernesto, who brought me mimosas at breakfast because he knew I liked them! I will absolutely stay here again!
Stayed 4 nights in May 2025

8/10 Good

dewo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a decent place to stay. But the credit they offer is a total scam. Good was decent. The grill steak house best steak in Mexico in a resort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Madhuri

Stayed 5 nights in May 2025

2/10 Terrible

Huynh

Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, Entire experience was memorable. Will be going back forsure.
Stayed 5 nights in Apr 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great. Pleasantly surprised to have 24x7 room service. Resort was older but they are renovating this year. Resort credits provided was very limited in terms of how it could be used. Sales push to join the Palace membership was a bit intense.
Stayed 7 nights in Apr 2025

8/10 Good

yasmith

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Apr 2025

10/10 Excellent

Felisha

Stayed 4 nights in Apr 2025

10/10 Excellent

Marcelo Antônio

Stayed 5 nights in Apr 2025

8/10 Good

Jeffrey Ernest

Stayed 10 nights in Mar 2025