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Beach Palace - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

Photo gallery for Beach Palace - All Inclusive

Waterslide
5 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, down duvets, free minibar, in-room safe
Sauna, body treatments, body scrubs, facials, massages
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$582
includes taxes & fees
1 July - 2 July

Explore the area

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Deluxe Lagoon View

Premium bedding, down duvets, free minibar, in-room safe

Superior Deluxe Lagoon View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Premium bedding, down duvets, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Premium bedding, down duvets, free minibar, in-room safe

Superior Deluxe Lagoon View - Kids & Teens Free

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 82 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Beach Palace - All Inclusive. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall within a 10-minute stroll. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body scrubs along with access to the sauna. The restaurant, Tequila, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 hot tubs and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Free full breakfast is available daily between 7 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include Forum Beach and Cancun Convention Center.

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Azulinda Cafe & Bar - ‬5 min walk

About this property

Beach Palace - All Inclusive

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Beach Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Beach Palace - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4-star Cancun property is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 15 levels
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Beach Palace - All Inclusive offers 287 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (100 centimetre high)
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach Palace - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
  • Laundry fee: USD 315 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Beach Palace - All Inclusive?

Beach Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Beach Palace - All Inclusive?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Beach Palace - All Inclusive on 1 July 2025 start from AU$581.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Beach Palace - All Inclusive?

Yep, Beach Palace - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Beach Palace - All Inclusive?

Yep, Beach Palace - All Inclusive is a short 18-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Beach Palace - All Inclusive?

Yep, there is an onsite spa at Beach Palace - All Inclusive. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Beach Palace - All Inclusive have a pool?

Yep, and guests love it! Beach Palace - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Beach Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Beach Palace - All Inclusive?

Beach Palace - All Inclusive features 2 poolside bars, 3 outdoor pools and 3 hot tubs. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Beach Palace - All Inclusive a romantic place to stay?

24-hour room service, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Beach Palace - All Inclusive.

Is Beach Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Beach Palace - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Beach Palace - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Beach Palace - All Inclusive serve breakfast?

Yep, complimentary full brekkie is available daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at Beach Palace - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Beach Palace - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Beach Palace - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Beach Palace - All Inclusive?

No, pets and service animals are not allowed.

Beach Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1152 reviews
Rating 8 - Good. 283 out of 1152 reviews
Rating 6 - Okay. 131 out of 1152 reviews
Rating 4 - Poor. 67 out of 1152 reviews
Rating 2 - Terrible. 42 out of 1152 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Windham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and property- thank you!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sulabh

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was amazing, the staff and service made our stay extra memorable. The best feature about the resort was its size making everything accesible within arm's distance and also giving beautiful view from both the directions. I am happy that we choose this property over other wider known options.
Stayed 5 nights in Feb 2025

10/10 Excellent

Diane J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for a relaxing get away,
Stayed 6 nights in Feb 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Desperately in need of renovation. Could not look around our room or the property without seeing damaged floors, walls etc. Resort credits are a scam and can only be used for a few things (like a $700 USD couples massage). Very disappointed to see swimming with dolphins being offered in 2025 as it is absolutely inhumane. Do better Palace Resorts! Upon check out we were told there was a $61 USD charge to our room for cigarettes (we don’t smoke) and a hand bag (we didn’t purchase). Lots of arguing, proving signatures and bracelet ID’s. Won’t be going back knowing people can just charge crap to your room and foot you with the bill. I will be checking my credit card to make sure we aren’t charged.
Stayed 6 nights in Mar 2025

10/10 Excellent

Romynes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Julie Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend beach palace! Staff is friendly and attentive to all your needs.
Stayed 6 nights in Feb 2025

8/10 Good

anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Nataliya

Travelled with group
Liked: Cleanliness, staff & service
This was my first time staying in this resort and if I had to describe it in two words I would say it was very good. Number one what I liked about this resort it was their beach, beach is beautiful. Number two, is the staff: everyone is friendly, willing to help and provide the best services. Like every place has its moments, but Beach palace staff will contact you right away and try to fix things up and make sure you are satisfied. Thirdly, I loved how spacious their room was. It had two queen beds and jacuzzi inside the room. Thanks to Expedia, I got free upgrade and was able to enjoy the ocean from my balcony and watch lovely sunrise every single morning. The downside of this resort is that it’s old, it asks for new furniture and design, and good news is that they actually are going to remodel this place soon. And another area they definitely need to improve is their dining, they don’t have restaurants choices (two out of four restaurants are Italian) Since I don’t drink I can’t comment much about their bar, but I saw how busy their staff was taking orders, bringing drinks to people no matter where you are- at the pool, by the beach or in the hallway.
Stayed 7 nights in Feb 2025

8/10 Good

Amanda J

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Francoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our experience was positive, with only a few minor areas for improvement. We would definitely consider returning in the future. We felt safe our entire stay and had a lot of fun. The African dance was my favorite event.
Stayed 4 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vdk-Cancun

All was great! Good food, drinks and sweets Nice shows every night. No complaints at all. Enjoy every minute.
Stayed 6 nights in Feb 2025

10/10 Excellent

Agapito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. The only thing is they need more variation of food. More Mexican food for sure
Stayed 2 nights in Feb 2025

6/10 Okay

natalia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs a lot of TLC and upgrade food options. No soundproof doors slamming all night long so loud can’t sleep
Stayed 7 nights in Feb 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
Pictures look better than property. Very outdated, food was average and front desk service/greeting very average too.
Stayed 3 nights in Jan 2025

10/10 Excellent

Patrick Clark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Especially at the playroom, which my young daughters loved checking out. The resort was fun and beautiful with tons of amenities, but it was the very thoughtful and helpful staff that i appreciated the most. I would highly recommend this place, if you are traveling here!
Stayed 5 nights in Feb 2025

10/10 Excellent

Amir

Stayed 5 nights in Feb 2025

10/10 Excellent

Gurmeet Singh

Stayed 4 nights in Feb 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service restaurants were good, clean.
Stayed 4 nights in Feb 2025

10/10 Excellent

Savat Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on the Hotel Zone is perfect. The beach is clean and there are plenty of beach chairs. The rooms are big and all have beautiful views. The best part is the staff, they are all extremely friendly and accommodating.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, family friendly

A bit outdated, but very friendly staff and overall good service and food. Great location by the sea, nice beach. Restaurant Momo was an amazing experience, but you have to be quick booking. Great for families.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jeffrey, Sterling Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Feb 2025

10/10 Excellent

Carissa Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet with entertainment but not a ton of people
Stayed 4 nights in Feb 2025

8/10 Good

Tadashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

BALAJI

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Within minutes of arriving at our room, we realized that the hotel was in need for renovation...namely, the bathroom room got locked from behind, phones did not work, and the general condition of the room seemed like it was patched together. Not to mention the noise from the music when we sat on the balcony to enjoy the ocean view. Finally the water slide was a little one..Good for 2/3 year olds.. Upon talking to the staff, we were told that the hotel is scheduled for a major renovation which is not mentioned anywhere on the expedita site at all, which is quite misleading especially of charging $550 USD/night.
Stayed 3 nights in Feb 2025