See all properties
Save

GR Solaris Cancun & Spa - All Inclusive

Property class: 4

Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Exterior
Property video
4 restaurants, breakfast, dinner served; international cuisine
3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, El Rey Ruins
    ‪6 min walk‬
  • Place, Delfines Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | View from room

Deluxe Room, Balcony Ocean View

8.2 out of 10
Very good
(67 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

View from room

Deluxe Room, Balcony Lagoon View

7.4 out of 10
Good
(56 reviews)
  • Lagoon view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | View from room

Panoramic room, Balcony Double Ocean View

9.2 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon View - Deal of the Day!!!

View from room

Lagoon View - Deal of the Day!!!

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Balcony

Deluxe Room Balcony

Deluxe Room Balcony

8.4 out of 10
Very good
(316 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Partial Ocean View

Deluxe Room, Balcony Partial Ocean View

Deluxe Room, Balcony Partial Ocean View

8.4 out of 10
Very good
(92 reviews)
  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

7.2 out of 10
Good
(12 reviews)
  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad

Hilton Garden Inn Cancun Airport

Cancun
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 2,777 reviews
Hilton Garden Inn Cancun Airport

About the area

Cancun

An all-inclusive stay in the heart of Cancun awaits you at GR Solaris Cancun & Spa - All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like Delfines Beach and Iberostar Cancun Golf Course. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, facials and reflexology. The buffet restaurant, Cafe Solaris, is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a children's swimming pool. Free buffet breakfast is available daily between 7:30 AM and 11:30 AM. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Iberostar Cancun Golf Course - 2 min walk - 0.2 km
  • El Rey Ruins - 6 min walk - 0.6 km
  • El Rey Ruins Trailhead - 6 min walk - 0.6 km
  • Nichupté Lagoon - 6 min walk - 0.6 km
  • Delfines Beach - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • ‪Ennea Beach Club - ‬9 min walk
  • ‪Zai - ‬2 min walk
  • ‪Marco Polo Restaurante - ‬8 min walk
  • ‪Restaurant Las Fuentes - ‬9 min walk
  • ‪Hakka - ‬15 min walk

About this property

GR Solaris Cancun & Spa - All Inclusive

GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At GR Solaris Cancun & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 306 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Royal Solaris Cancun - All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.9 out of 5, Good, 1,446 reviews
The price is AU$389
includes taxes & fees
16 Apr - 17 Apr
Royal Solaris Cancun - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Don Gus
  • Le Cinque Terre Pizza
  • Marco Polo
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Cooking classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at GR Solaris Cancun & Spa - All Inclusive?

GR Solaris Cancun & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at GR Solaris Cancun & Spa - All Inclusive?

As of 15 Apr 2026, prices found for a 1-night stay for 2 adults at GR Solaris Cancun & Spa - All Inclusive on 23 Apr 2026 start from AU$389, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at GR Solaris Cancun & Spa - All Inclusive?

Yep, GR Solaris Cancun & Spa - All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to GR Solaris Cancun & Spa - All Inclusive?

Yep, GR Solaris Cancun & Spa - All Inclusive is a short 9-minute walk from Delfines Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at GR Solaris Cancun & Spa - All Inclusive?

Yep, there is an onsite spa at GR Solaris Cancun & Spa - All Inclusive. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does GR Solaris Cancun & Spa - All Inclusive have a pool?

Yep, and guests love it! GR Solaris Cancun & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at GR Solaris Cancun & Spa - All Inclusive?

GR Solaris Cancun & Spa - All Inclusive features 3 outdoor pools, a full-service spa and a health club.

What makes GR Solaris Cancun & Spa - All Inclusive a romantic place to stay?

Ocean-view dining and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at GR Solaris Cancun & Spa - All Inclusive.

Is GR Solaris Cancun & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that GR Solaris Cancun & Spa - All Inclusive is a hit with families.

Does GR Solaris Cancun & Spa - All Inclusive serve breakfast?

Yep, our travelers give high marks to the free buffet breakfast here! Available daily between 7:30 AM and 11:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at GR Solaris Cancun & Spa - All Inclusive?

No, GR Solaris Cancun & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at GR Solaris Cancun & Spa - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at GR Solaris Cancun & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at GR Solaris Cancun & Spa - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at GR Solaris Cancun & Spa - All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 6-minute walk away.

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2339 out of 5006 reviews
Rating 8 - Good. 1189 out of 5006 reviews
Rating 6 - Okay. 799 out of 5006 reviews
Rating 4 - Poor. 351 out of 5006 reviews
Rating 2 - Terrible. 328 out of 5006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Josue

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was nice, most staff was sweet, but our minibar never got refilled until the last day and the pool was so cold. I mean ridiculously cold. No one wanted to get in, entertainment staff struggled to find people who wanted to play the pool games because no one wanted to get in the pool. Also some of the buffet food options could be improved.
Stayed 5 nights in Jan 2026

10/10 Excellent

Yelena

Stayed 5 nights in Jan 2026

8/10 Good

Sandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My first night and my air conditioning did not work. I was moved at 12:25 am. In the havoc, I left a bathing suit behind. 2 days later, it still wasn't located, although I checked 2x per day. It finally turned up when someone went and checked. My original room had never been cleaned. Eew. Staff was nice enough but very compartmentalized. The place is nice, food okay. Nothing stood out as impressive.
Stayed 3 nights in Jan 2026

2/10 Terrible

Theresa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We decided to stay here and give this place a chance we come to Cancun quite frequently we figured we’d try a new place. This place was a horrible joke. In the 10 days that I stayed there, I never got a hot shower because there was never hot water i complained nothing was done. There app to make reservations never worked right and that is the only way you can make a reservation at one of the restaurants and actually get food instead of buffet food so I had to go to the front desk and beg them to help me which they didn’t want to do the food was terrible anyway the buffet food was horrible. They wanted us to pay per day that we were there to have our room cleaned. They did not just offer that normally as you go stay at a resort that’s included in the price. There was a secondary price to have your room cleaned. The mini bar in our room was never stocked, even though we were promised, unlimited drinks. I don’t really care I don’t really drink for the mini bar, but I still cared because it was one of the perks of getting into that resort all in all we are completely dissatisfied. By the way we were treated there and we will never be back save yourself some money and do not go there.
Stayed 9 nights in Jan 2026

6/10 Okay

Frances

Travelled with family
Liked: Cleanliness, property conditions & facilities
The first night i had to sleep in a room with a pull down bed! I specifically booked a room with 2 queen beds. The 2nd day, i was moved to the room i booked. The food there was HORRIBLE! ALL the resturaunts except Zai had horrible food. Zai's food was amazing. The staff were very rude and were of no help when you asked a question.
Stayed 2 nights in Jan 2026

8/10 Good

Jeffry

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean room! Had a free upgrade thanks to my Expedia member status which was very nice attention from the hotel! The staff is probably one of the nicest I have seen so far in Mexico and they keep that place rolling! Property is been renovated so you had a few spidermen fixing the balconies (not too noisy) Food was good and variety at the buffet. Lots of chairs at the beach and the area is clean. Live singers almost every night at the lobby bar section, good music too! The shows were just okay nothing extravagant! Drinks are good no need to upgrade to the members blabla option! Overall I recommend this hotel at least once, it’s only 25-30 min from the airport! 🙂 Had a great time with family and friends!🎉
Stayed 7 nights in Jan 2026

10/10 Excellent

Kara Lyn, Manchester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was fantastic! The staff were all very friendly and helpful, there was often lots of entertainment, food could be found almost anywhere, and everything was very clean!
Stayed 4 nights in Oct 2025

10/10 Excellent

Virginia

Stayed 4 nights in Jan 2026

8/10 Good

Sandeep Kaur

Stayed 5 nights in Jan 2026

6/10 Okay

MENGQI

Stayed 7 nights in Jan 2026

8/10 Good

Nikolai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Комната чистая , отель компактный , вкусное кофе , еда требует пересмотра , нет рыбы , мясо в основном курица , на улице буфет норм, программа хорошая, персонал отличный, на пляже проблема с зонтами. Не знаю от чего но ребенок подхватил желудочный вирус, так же были детки тоже с таким диагнозом, но я думаю это из за бассейна .
Stayed 9 nights in Dec 2025

8/10 Good

Raudel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and bathrooms through out the facility. Great entertainment at the pool with staff members Ruben, Israel, Itzel and Cesar. The waiters and waitresses were pretty great. They have a coffee shop that you can get lattes at. The food was hit or miss. The restaurant reservations were great but reservations limited. I wish the buffet had more Mexican food.
Stayed 7 nights in Jan 2026

8/10 Good

Jony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms 7out10
Stayed 7 nights in Jan 2026

10/10 Excellent

Lana, Hawkesbury

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort. Great staff.
Stayed 3 nights in Jan 2026

2/10 Terrible

Noor

Stayed 5 nights in Jan 2026

10/10 Excellent

Jaskaran

Liked: Cleanliness
We loved every bit of staying at the resort. The staff is very friendly and the food is amazing. Kids loved it too. They even had a kids area. We will be definitely going back to this resort for another vacation.
Stayed 5 nights in Jan 2026

4/10 Poor

Sandia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We had a 4 days 5 nights stay and it’s safe to say we were quite bored by like day two. For an all inclusive hotel, there isn’t much entertainment options in the night or even much activity options during the day. It’s mostly like bingo by the pool or something like that. Most nights on the app they say they have live dj or entertainment by the lobby area but then you go down and it’s nothing. Then there isn’t much for food options. It’s only the buffet available for breakfast & lunch. And also most likely you’re having it for dinner!! The restaurants available for dinner are ONLY by reservations. And the so called “app” only allows you to make two reservations for the entirety of your stay. So basically if you’re staying 5 nights at this hotel, you only get dinner at the fancy restaurants for 2 nights and then have the same dinner at the buffet for the remaining 3 night. So you can call front desk or guest services and they’ll tell you they can’t make the reservation for you. They’d also tell you to go to the restaurant directly but the restaurant doesn’t open till like 6 so basically you have to wait till dinner time and they’re booked out and can’t give you a reservation for that night. So either you starve or GO TO THE BUFFET. Like you pay so much money and can’t get a proper dinner at this place? Room service is also a “delivery fee”?? I thought this was all inclusive. Nevertheless, I won’t return. And do not recommend this hotel to anyone. There are many better options.
Stayed 4 nights in Dec 2025

2/10 Terrible

Henry

Disliked: Cleanliness, amenities, property conditions & facilities
Food was bad, beds and pillows were rock hard, room neighbors partying in room loud for multiple night till well after midnight and nothing was done about it. Check in was a joke. I have been to this place no less than 9 times and was seriously disappointed with this visit and will it return. I had 14 people in my group with kids and grandkids for a family trip.
Stayed 7 nights in Dec 2025

10/10 Excellent

shadi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly environment,staffs are kind and helpful. Israel and Robin were helping everyone to have a great time . Yuga,aqua fitness and all kinds of sport and games and entertainment around the pool or in the lobby were run with these 2 guys and thier coworkers that i don't remember all names . Every night were fantastic show in its theater. The food also was great in a good variety. I recommend this place for getting away from cold and enjoy the sun in the middle of winter specially if u have kids there is kids area with activities and pool and water slide safe and clean .
Stayed 6 nights in Jan 2026

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Nov 2025

4/10 Poor

Shadé

Stayed 3 nights in Jan 2026

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean, friendly, good experience
Stayed 4 nights in Dec 2025

10/10 Excellent

Hina

Liked: Cleanliness, amenities, property conditions & facilities
Staff 100% super nice, clean room We been there 10 times
Stayed 6 nights in Jan 2026

6/10 Okay

ANANDHA PRASSANNA, FREMONT

Travelled with family and small children
Liked: Property conditions & facilities
Room is ok. Did not have good bath room amenities. Common room - hospitality room was not functional. Restraunt is average due to seating and reservation. Food varieties were missing. Service can be improved during peak popular holiday days.
Stayed 4 nights in Dec 2025

4/10 Poor

Gabrielle Lola

Travelled with family and small children
Liked: Cleanliness
Pool was average, building blocked the sun so it was a bit chilly, food was not very good at buffet and they charged $5 usd for room service . Limited menu on food for room service . Mini fridge was not well stocked with drinks. Bottled water was given 2 bottles per day. Reservations needed to be made days prior for restaurants and it was very limited seating. Kids area was under construction 3 out of 4 days we were there.
Stayed 4 nights in Jan 2026