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The Royal Sands Resort & Spa All Inclusive

Property class: 4

Photo gallery for The Royal Sands Resort & Spa All Inclusive

Exterior
Exterior
Sauna, hot tub, steam room, body treatments, body wraps, facials
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 outdoor pools, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive plans available
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$445
includes taxes & fees
16 May - 17 May

Explore the area

View map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(55 reviews)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.2 out of 10
Wonderful
(25 reviews)
  • Beach view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(10 reviews)
  • Beach view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Junior Suite - Two Children, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(155 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(40 reviews)
  • Ocean view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(96 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

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About the area

Cancun

A family-friendly stay in Cancun awaits you at The Royal Sands Resort & Spa All Inclusive. Within a 20-minute stroll, you'll find popular places like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this beachfront property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and facials along with access to the sauna and hot tub. The family restaurant, La Veranda, serves international cuisine and is open for breakfast, lunch and dinner. Sidelines Sports Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and marina. Other amenities include free Wi-Fi in public areas, a gym and a free children's club. There's also free extended parking, along with the convenience of a free area shuttle. .This 4-property class Zona Hotelera property is 4.6 km (2.8 mi) from Delfines Beach and 3.2 km (2 mi) from Iberostar Cancun Golf Course.

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km
  • Marlin Beach - 10 min walk - 0.9 km
  • La Isla Shopping Mall - 19 min walk - 1.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Royal Sands Resort & Spa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sands Resort & Spa All Inclusive?

As of 25 Apr 2026, prices found for a 1-night stay for 2 adults at The Royal Sands Resort & Spa All Inclusive on 16 May 2026 start from AU$445, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sands Resort & Spa All Inclusive?

Yep, The Royal Sands Resort & Spa All Inclusive has free extended parking.

Are there any beaches close to The Royal Sands Resort & Spa All Inclusive?

Yep, The Royal Sands Resort & Spa All Inclusive is a short 11-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball, snorkelling and kayaking. You can also find boat tours.

Is there a spa on site at The Royal Sands Resort & Spa All Inclusive?

Yep, there is an onsite spa at The Royal Sands Resort & Spa All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does The Royal Sands Resort & Spa All Inclusive have a pool?

Yep, and guests love it! The Royal Sands Resort & Spa All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Royal Sands Resort & Spa All Inclusive a romantic place to stay?

A hot tub and poolside dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Royal Sands Resort & Spa All Inclusive.

Is The Royal Sands Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that The Royal Sands Resort & Spa All Inclusive is a hit with families.

Is there a free airport shuttle available at The Royal Sands Resort & Spa All Inclusive?

No, The Royal Sands Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sands Resort & Spa All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Sands Resort & Spa All Inclusive?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Sands Resort & Spa All Inclusive?

No, pets and service animals are not allowed.

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1569 out of 2750 reviews
Rating 8 - Good. 612 out of 2750 reviews
Rating 6 - Okay. 332 out of 2750 reviews
Rating 4 - Poor. 119 out of 2750 reviews
Rating 2 - Terrible. 118 out of 2750 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Enkhdelgerekh

All good enjoyed very much
Stayed 5 nights in Jan 2026

10/10 Excellent

Jodi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities
Stayed 7 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 7 nights in Dec 2025

10/10 Excellent

Charles

X
Stayed 5 nights in Jan 2026

8/10 Good

Patricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We have been long time visitors of the Royal Sands, even staying there the very first year it opened, long before it was an all-inclusive resort. We love the location, the friendly staff, and the weather, of course. Unfortunately since it has been taken over by Holiday Inn Vacations, we have noticed a decline in the food quality. We understand that is a necessary evil in order to keep up with the all inclusive package, and we are still overall pleased for the most part, and willing to go off-site for a few meals. But perhaps our biggest complaint is that unless you are a member, or willing to sit through a 90-minute timeshare meeting, it is nearly impossible to get a dinner reservation at the already limited restaurant options. We also noticed more items with surcharges on the menus. Another restaurant option instead of the big timeshare sales office being constructed might actually steer more people in the direction of purchasing.
Stayed 7 nights in Jan 2026

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and staff were super friendly. The report was also very clean.
Stayed 7 nights in Jan 2026

10/10 Excellent

amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hospitality was great and food was incredible. Fish/ shrimp tacos at the pool/ beach are worth coming back for every time.
Stayed 7 nights in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
This is our third year and we love it here
Stayed 7 nights in Jan 2026

4/10 Poor

Houssam Hikmat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a nice resort very clean food was good but super boring barely any activity at the pool night show only 3 times a week !! After 9 pm the hotel is dead there was a sports bar but we have kids we couldn’t go Mostly old people and hotel members gets better treatment so if your 40 or under this isn’t your stay Plus I have 3 unrecognized charges on my credit card from the hotel that I don’t even know about
Stayed 5 nights in Jan 2026

10/10 Excellent

Rocco John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean staff
Stayed 5 nights in Jan 2026

10/10 Excellent

YI

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great service and food!
Stayed 7 nights in Jan 2026

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was dirty Not ready Administration did very little to accommodate/fix mistakes. Personal items were "lost" while in beach and pool area
Stayed 4 nights in Jan 2026

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful way for 2 retired couples to spend time doing nothing but relaxing! We’ve done this 3 years in a row.
Stayed 8 nights in Jan 2026

10/10 Excellent

Liddimarian

Stayed 4 nights in Jan 2026

8/10 Good

Wayd Arnold

Stayed 5 nights in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
5th time staying here. Always great time
Stayed 5 nights in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally service, as we arrived at the resort. All staff from house keeping to all customer front facing staff they were welcoming. Any questions or concerns were answered. Great time. Thank you
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 4 nights in Jan 2026

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What didn’t stand out? This is a very well rounded resort. There is plenty of space for everyone at the pool or beach, there are fun activities every day. The shows are a must see, they are amazing. We stayed in the rooms without the kitchen and they were more than adequate , I really liked the door between the sleeping area and bathroom. The views from every room are good. Everything in the room was clean. The resort is kept up very well. The food was amazing. The staff, I can’t say enough good about all the staff. From the moment you arrive until the moment you leave and everything in between. I will make a special shout out to Samuel who works the dinner buffet service at La Veranda. We met him the first night here and have made a point to sit in his section each time we go back. He made us feel extra special and was extremely attentive, respectful, and fun. The ONLY suggestions I have to the resort are 1. Maybe a board daily with the different events displayed in the lobby (shows, karaoke etc) and 2. MORE KARAOKE (in the bar or if it’s advertised more for the gran salon) would be great. This was our first time to cancun and first time at this resort and if we decide to come back to the area would definitely come back.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer

Amazing place
Stayed 8 nights in Dec 2025

10/10 Excellent

Ionel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
What a great place! Starting with the reception, Dylan who helped us with the restaurant bookings, the waiters and all the staff. They were fast, efficient and smiling all the time. The rooms/ apartments are spotless, good furniture, curtains, the kitchen is fulkt equipped. You have everything you need and more. Food is delicious and the drinks are good too. Swimming pools are heated and the children enjoyed the aqua park and the jacuzzi. The other hotel is a great spot for snorkeling, we sau a starfish, a baracuda, a stingray, a puffer fish and lots of others.Overall this place is amazing and I will give ☆☆☆☆☆
Stayed 3 nights in Jan 2026

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poolside was fantastic! You all need to find Daniel and Damien. We’ve had other servers, but they weren’t as good as Daniel and Damien. They deserve a shout-out because they took care of my family of 20 people every time we saw them. They were incredibly fast at taking our orders poolside, and it was always a pleasure to see them because they handled everything efficiently. Thank you, Daniel and Damien. I appreciate everything you did for us. I hope you both see this or the resort tell you. 10/10
Stayed 6 nights in Jan 2026

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Amenities
It’s all-inclusive with many exceptions. You feel like you are being nickel and dimmed.
Stayed 5 nights in Jan 2026

10/10 Excellent

hajar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stuff and hosting. Clean and wonderful view
Stayed 3 nights in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We love this property the ocean front was amazing. Make time for spa services a great way to recharge your battery
Stayed 4 nights in Dec 2025