The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Exterior
Lobby
Business centre
32-inch LCD TV with cable channels, TV
Pool views, serves lunch, dinner and happy hour

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$426
includes taxes & fees
28 Feb - 1 Mar

Explore the area

View map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(31 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • Partial ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(72 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • Partial ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • Ocean view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Ocean View (Balcony)

8.4 out of 10
Very good
(28 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • Partial sea view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Villa, 2 Bedrooms, Balcony (Oceanfront)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • Ocean view
  • 106 sq m
  • Sleeps 8
  • 2 Double Beds

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About the area

Cancun

A family-friendly stay in Cancun awaits you at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. Within steps you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short 5-minute stroll. Highlights at this beachfront resort include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Oceano, serves local and international cuisine and is open for breakfast and dinner. Duna Sports Bar is the resort's own bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 hot tubs and 2 outdoor tennis courts. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a children's swimming pool. Each morning buffet breakfast is served between 7 AM and 11:30 AM. There's also free valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera resort include Forum Beach and Cancun Convention Center.

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 3 min walk - 0.3 km
  • Isla Dorada - 5 min walk - 0.4 km
  • Hotel Zone Beaches - 8 min walk - 0.7 km
  • Marlin Beach - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Starbucks - ‬3 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking and valet parking are available.

This 4-star Cancun resort is smoke free.

  • 1 building
  • 560 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and a safe. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 8 2025 to February 28 2026 (dates subject to change):
  • Tennis courts
The property will be renovating from 26 January 2026 to 27 February 2026 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 700.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

What is the cancellation policy at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on 28 Feb 2026 start from AU$426.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has a free self car park and free valet parking.

Are there any beaches close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is a short 10-minute walk from Hotel Zone Beaches. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, there is an onsite spa at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. It has 4 hot tubs and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yep, and guests love it! The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun features 4 outdoor pools, 4 hot tubs and 3 restaurants. All guestrooms come with Private jetted baths and premium bedding.

What makes The Westin Lagunamar Ocean Resort Villas & Spa, Cancun a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is a hit with families.

Are there hot tubs in the rooms at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, but there are Jetted bath in the guestrooms.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun serve breakfast?

Sure does, buffet brekkie is on offer daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, only service animals are allowed.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1002 reviews
Rating 8 - Good. 192 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No issues. Very smooth.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
We had such an amazing stay at the Westin Lagunamar in Cancun! The service was honestly some of the best we’ve ever experienced — everyone was so kind, helpful, and made us feel completely taken care of from the moment we arrived. The resort itself is beautiful — super clean, great pools, and the ocean views are just unreal. But what really impressed us were the little details. They even provided laundry soap, which was such a thoughtful touch and made it easy to freshen things up during our trip. And the lavender essential oil they include for better sleep? Total game changer! It smelled so calming and made our room feel like a spa every night. We left feeling totally relaxed and already want to go back. If you’re looking for a place in Cancun with amazing service and all the comforts of home (and then some!), this is it. 🌴💙
Stayed 7 nights in Nov 2025

10/10 Excellent

Monica

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Maybe not the most updated place in Cancun but still beautiful resort, clean rooms, and amazing views!
Stayed 8 nights in Aug 2025

10/10 Excellent

Ershad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staffs were very friendly and helpful. Knowledge about service is very clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Patrick

Stayed 1 night in Oct 2025

10/10 Excellent

Kristian, Long Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th time staying at this property and I’ll continue to book my stay here every time I vacation in Cancun!
Stayed 3 nights in Oct 2025

10/10 Excellent

Heather, Yukon

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with so many amenities. No issues whatsoever. Comfy bed with many English channels. Resort was clean and had everything I needed. You won’t regret staying.
Stayed 5 nights in Oct 2025

10/10 Excellent

Teresa, Dublin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and service. Would go back anytime.
Stayed 3 nights in Aug 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberlee

Stayed 1 night in Oct 2025

2/10 Terrible

CLAUDIA

Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and there’s dining options across the street in the high end mall.
Stayed 7 nights in Oct 2025

10/10 Excellent

Yu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to shopping mall and transportation. Nice view, friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
thanks
Stayed 5 nights in Oct 2025

10/10 Excellent

Era Mae Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the view of the from our room. Very relaxing. . Just exactly like in the pictures
Stayed 2 nights in Oct 2025

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Room was fantastic. Pools were amazing. Food and drinks at any restaurant on-site were good. The only reason for a good and not excellent was the fact it is a timeshare resort that we booked through Expedia, but are not interested in buying a timeshare and felt a few times like we had to listen to a speal about the timeshare because we were staying there.
Building #12 floor #2
Stayed 4 nights in Oct 2025

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time at this hotel and I will be back next year. The kitchenette in the room is great to have. Comfy beds, amazing pool and beach, that's all you need!
Stayed 11 nights in Oct 2025

10/10 Excellent

Hernan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located across the street from La Isla shopping area.
Stayed 4 nights in Sep 2025

8/10 Good

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

James, Apple Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

mariajose

Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Stayed 5 nights in Sep 2025