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Aparthotel

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Property class: 4

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

A resort with a central pool, palm trees, and a view of the ocean.
Creator video - submitted by UnderDogGetaways
A spacious lobby with modern seating, large windows, and a view of palm trees.
A beach with thatched umbrellas, lounge chairs, and a clear view of the ocean.
A beachside resort with a thatched-roof bar, lounge chairs, and a view of the ocean.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
The current price is AU$252
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Ocean View (Balcony)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(31 reviews)
  • Partial ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

A hotel room with a large bed, a sofa, a dining table with chairs, a TV, and a view of a beach and palm trees through the glass door.

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(72 reviews)
  • Partial ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

A hotel room with a large bed, a sofa, a dining table with chairs, a TV, and a view of a beach and palm trees through the glass door.

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Balcony (Oceanfront)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 2 Bedrooms, Ocean View (Balcony)

8.4 out of 10
Very good
(28 reviews)
  • Partial sea view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • Ocean view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Cancun

A family-friendly stay in Cancun awaits you at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. Within steps you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short 5-minute stroll. Highlights at this aparthotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .You can enjoy an LCD TV with cable channels, and each apartment features a washer/dryer, free WiFi and a balcony. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. Nice touches to enhance your stay include premium bedding, a jetted bath and bathrobes. Room service, a coffee/tea maker and a ceiling fan are also available. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Oceano, serves local and international cuisine and is open for breakfast and dinner. Duna Sports Bar is the aparthotel's own bar, serving drinks along with lunch and dinner. Enjoy access to 4 hot tubs and 2 outdoor tennis courts along with a 24-hour gym and a kids' club. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 11:30 AM. There's also free valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera aparthotel include Delfines Beach and Forum Beach.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • Nichupté Lagoon - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 3 min walk - 0.3 km
  • Isla Dorada - 5 min walk - 0.4 km
  • Hotel Zone Beaches - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Taco y Tequila - ‬4 min walk
  • ‪Duna Pool Bar - ‬2 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers its guests a full-service spa, 4 outdoor swimming pools, and 4 hot tubs along with outdoor tennis courts and a waterslide. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. Free self parking and valet parking are available.

This 4-star Cancun aparthotel is smoke free.

  • 1 building
  • 560 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and a safe. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, complimentary toiletries and hairdryers.

This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Hot tub
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 3,212 reviews
The price is AU$180
includes taxes & fees
19 Aug - 20 Aug
The Westin Cancun Resort & Spa

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 10 treatment rooms
  • 4 hot tubs
  • 4 outdoor pools
  • Aromatherapy
  • Beachside massages
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Swedish massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cot

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: MXN 700 per night

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near the sea
  • On the waterfront

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Children's club
  • Children's pool
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide
  • Golf lessons nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 1 building
  • 560 units
  • 8 floors
  • Built in 2007
  • Garden
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change):
  • One of the swimming pools
The property will be renovating from 15 September 2026 to 15 December 2027 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 700.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

What is the cancellation policy at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on 25 Aug 2026 start from AU$252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has a free self car park and free valet parking.

Are there any beaches close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is a short 10-minute walk from Hotel Zone Beaches. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, there is an onsite spa at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. It has 4 hot tubs and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yep, and guests love it! The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. One of the swimming pools will be unavailable from April 12 2027 to September 30 2027 (dates subject to change).

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

This property features 4 outdoor pools, as well as a jetted bath and premium bedding.

What makes The Westin Lagunamar Ocean Resort Villas & Spa, Cancun a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is a hit with families.

Are there hot tubs in the rooms at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, but there are Jetted bath in the guestrooms.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun serve breakfast?

Sure does, buffet brekkie is on offer daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, only service animals are allowed.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 830 out of 1192 reviews
Rating 8 - Good. 219 out of 1192 reviews
Rating 6 - Okay. 77 out of 1192 reviews
Rating 4 - Poor. 22 out of 1192 reviews
Rating 2 - Terrible. 44 out of 1192 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rita

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice property and staff was amazing Will stay again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, check-in, communication, listing accuracy
Great place to stay.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, check-in, communication, listing accuracy
Great location! Great amenities loved my stay there!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Meredith

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing stay, we loved it all!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was super helpful and friendly, location was very convenient, family friendly and also good for couples
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sean Michael

Liked: Cleanliness, check-in, communication, listing accuracy
Great place for families
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, check-in, communication, listing accuracy
Great staff, amazing food. Loved it!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liss

Liked: Cleanliness, check-in, communication, listing accuracy
todo excelente
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

maria angelica

Liked: Cleanliness, check-in, communication, listing accuracy
We truly enjoyed the pools, my grandkids loved being in the pools and the Ocean, which staff clean of seaweed. Our room was very clean, the kitchenette was excellent, as was the washer and dryer , lots of activities,we enjoyed our stay
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness
Disliked: Check-in
The staff was perfect.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Verlin

Liked: Cleanliness, check-in, communication, listing accuracy
We love Lagunaamar! Always fabulous - grounds and pools are immaculate, staff is very attentive and friendly.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Allison Anthonisz Thornton

Liked: Cleanliness, check-in, communication, listing accuracy
A really wonderful resort that offers a number of different activities for families with children as well as adults traveling on their own. fantastic location close to downtown Cancun other sightseeing and Isla Mujeres. great food options fantastic service. The beach and pools were wonderful. We would definitely recommend booking again.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Oliver Merced

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are very spacious, convenient washer and dryer in the rooms with kitchen. Kids area and the pool was fun for all the kids. Easy access to the beach also!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Gillian

Beautiful hotel. Food was expensive
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gaynor

Liked: Cleanliness, check-in, communication, listing accuracy
The resort is spotless. Staff are so helpful. Grounds aand pool areas are beautiful.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 11 nights in Dec 2025
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was amazing. I can’t wait to go back
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Trichelle

Liked: Cleanliness, check-in, communication, listing accuracy
Love this property. My room was cleaned/tidied everyday. The pool is amazing. Only thing, don’t eat on the property; it’s extremely expensive (unless it’s happy hour which all food and drink is included). But there are lots of other affordable spots around.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Erik

Liked: Cleanliness, communication
The place was clean and friendly, and I had no issues during my stay. The staff was very helpful and had a great attitude toward guests, which I really appreciated. The only downside was that I wasn’t aware of the check-in deposit—it would’ve been helpful if that was clearly mentioned in the hotel description. Other than that, they also helped us book a trip through their agency, which was a nice plus.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all super friendly and helpful
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Hospitable and friendly staff. Great room accommodations with a spectacular Ocean view room.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, check-in, communication, listing accuracy
We had the most wonderful and relaxing stay here! Counting down the days until we can return. The service was phenomenal, and the room and all amenities (gym, sauna, steam room, spa) were perfection. Best pool and super clean and quiet beach. They even had less seaweed than the other beaches we had gone to throughout our trip. The food was spectacular and much better than the typical resort food. They also had a complete schedule of fun activities for kids and adults that gave it a nice resort experience instead of just a hotel room. Plus it has that incredible Westin scent in the lobby. 10/10 experience!!
View from our room of the pool and beach
Lobby
Lunch at the outdoor poolside restaurant
Gorgeous pool, perfect temperature water
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marycielo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room for families with small kitchen washer and dryer!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Jeremy

Liked: Cleanliness, amenities
Cleanliness of room and resort. Enormous pool and beautiful sandy beach
Stayed 10 nights in Jan 2026
Verified review

8/10 Good

JOSE

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel is huge with several pools, youll likely have a pool view and partial or full ocena view.
View from villa
Stayed 4 nights in Mar 2026