Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property
On private beach with 4 outdoor pools, near Forum By The Sea Mall

Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Enter a spacious lobby with a polished floor, wooden ceiling, and glass door leading to an ocean view.
Enjoy ocean views from the large window, relax in the dining area with a table and chairs, and unwind on the sofa.
Relax by the resort pool surrounded by palm trees and lounge chairs under a covered seating area.
Preferred Club Master Suite

Popular amenities

  • Pet-friendly
  • Pool
The current price is AU$450
includes taxes & fees
13 Aug - 14 Aug

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪8 min walk‬
  • Tortuga Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Partial Ocean View Double

8.8 out of 10
Excellent
(6 reviews)

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean Front Double

8.2 out of 10
Very good
(11 reviews)

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 4

Deluxe Ocean Front King

8.6 out of 10
Excellent
(19 reviews)

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Ocean view
  • Sleeps 3

Preferred Club Double Balcony Ocean Front

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Partial Ocean View King with Balcony

7.0 out of 10
Good
(17 reviews)

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Partial ocean view
  • Sleeps 2

Partial Ocean View King

8.2 out of 10
Very good
(19 reviews)

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Connecting Room

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

Premium Preferred Club King Balcony Ocean Front

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club King Ocean Front

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Ocean view
  • Sleeps 4

Premium Preferred Club King Ocean Front

7.8 out of 10
Good
(7 reviews)

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View King

7.8 out of 10
Good
(6 reviews)

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 3

Premium Preferred Club Double Ocean Front

7.6 out of 10
Good
(11 reviews)

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Preferred Club Double Ocean Front

7.6 out of 10
Good
(8 reviews)

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 4

Presidential Suite (Presidential)

Highlights

Outdoor play area
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View Double

7.8 out of 10
Good
(20 reviews)

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Partial ocean view
  • Sleeps 4

Preferred Club King Balcony Ocean Front

Highlights

Balcony or patio
Outdoor play area
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Corner Suite Ocean Front

Highlights

Outdoor play area
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite

Highlights

Outdoor play area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - single
Blackout curtains
  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Double Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

Family Suite

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Bathrobes
  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium King Balcony Ocean Front

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean Front King with Balcony

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 2

Premium Double Ocean Front

7.6 out of 10
Good
(4 reviews)

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

About the area

Cancun

A family-friendly stay in Cancun awaits you at Dreams Sands Cancun Resort & Spa - All Inclusive. Within just a 15-minute stroll, you'll find Cancun Convention Center and Forum By The Sea Mall. Highlights at this beachfront property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Pevonia can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, World Cafe, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Zona Hotelera property, you'll be 2.2 km (1.4 mi) from Tortuga Beach and 3.3 km (2.1 mi) from Langosta Beach.

What's nearby

  • Cancun Convention Center - 8 min walk - 0.7 km
  • Gaviota Azul Beach - 14 min walk - 1.2 km
  • Tortuga Beach - 3 min drive - 2.5 km
  • Langosta Beach - 4 min drive - 3.5 km
  • La Isla Shopping Mall - 7 min drive - 4.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • ‪Club InterContinental - ‬5 min walk
  • ‪Turquesa Restaurant - ‬5 min walk
  • ‪Kawachi Specialty Restaurant - ‬5 min walk
  • ‪Hotel Miramar - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Forum By The Sea Mall
Some rates at Dreams Sands Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This beach property also offers a complimentary children's club, a children's pool and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

  • 414 guestrooms or units
  • 10 levels
  • 4 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and a safe. 42-inch LED televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Pevonia has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dreams Sands Cancun Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Sands Cancun Resort & Spa - All Inclusive?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Dreams Sands Cancun Resort & Spa - All Inclusive on 13 Aug 2025 start from AU$449.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Dreams Sands Cancun Resort & Spa - All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Dreams Sands Cancun Resort & Spa - All Inclusive is a short 12-minute walk from Forum Beach. Fun beach activities include volleyball, kayaking and sailing.

Is there a spa on site at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Pevonia is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Sands Cancun Resort & Spa - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dreams Sands Cancun Resort & Spa - All Inclusive features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

Is Dreams Sands Cancun Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Dreams Sands Cancun Resort & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Sands Cancun Resort & Spa - All Inclusive?

No, Dreams Sands Cancun Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Sands Cancun Resort & Spa - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Sands Cancun Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Dreams Sands Cancun Resort & Spa - All Inclusive?

There isn't one on site, but Cancun Golf Club at Pok Ta Pok is a short 17-minute walk away.

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 590 out of 1243 reviews
Rating 8 - Good. 314 out of 1243 reviews
Rating 6 - Okay. 197 out of 1243 reviews
Rating 4 - Poor. 61 out of 1243 reviews
Rating 2 - Terrible. 81 out of 1243 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Darshna

Travelled with family
Liked: Amenities
Good
Stayed 3 nights in Apr 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Honeymoon Plunge Pool room and no other room we’ve stayed at other resorts compares to this. The room was beautiful and a great location. Ricardo is amazing in the Preferred check in/ concierge. We had great service at the Himitsu from Oscar and Christian. When we arrived they tried to give us a completely different room, which was a complete shock, but thankfully that was resolved and we got the room I booked. Wish there were more lunch options. We felt the buffet was terrible and gave off an unclean appearance around the food. Other than that, the food was good. Overall we had a marvelous time. Beach is hands down one of the most beautiful resort beaches.
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Piotr

Liked: Cleanliness, staff & service
Prefer club upgrades not much to offer
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fun getaway
Stayed 5 nights in Apr 2025

10/10 Excellent

Yun Jui

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely satisfied with the experience at dreams sands Cancun. Staffs here are very polite, happy and professional.
Stayed 5 nights in Apr 2025

10/10 Excellent

Adriana, Menifee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff are amazing!! Misael is our favorite person on the beach! He never lets our drinks run out!! Sandra over at the spa gives amazing massages! Pastor over at the restaurants was always so attentive making us delicious food!! Made me my favorite drink, agua de Chaya . They truly make us feel like family. We’ve been here like 6 times and will continue returning!
Stayed 3 nights in Apr 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say this hotel all inclusive was really great I was here with my 9year old daughter. The staff are super friendly and very nice. Angel was amazing with service with beach towels and seats and alexjandro serving food and drinks on beach. I would give this place 5 stars but the food could be a lot better. Also I saw two kids including my daughter who cut their toes in the big pool the side where the hot tub is the tiles on the bottom of the pool were broken or missing. Other than that we had a great time. I would give this place another try. Thanks for the memories Mexico ❤️❤️
Stayed 7 nights in Apr 2025

10/10 Excellent

Sargis, Burbank

Disliked: Cleanliness
Stayed 6 nights in Mar 2025

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a great location and the staff is excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Johnny Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff a
Stayed 3 nights in Apr 2025

8/10 Good

Emily Diaz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at Dreams Sands All Inclusive in Cancun, and overall, it was a really great experience. The resort's common areas are in excellent condition: clean, accessible, and safe. The staff was amazing: always friendly, courteous, respectful, and ready to help at all the times. Special shout-out to the waitstaff, who were truly exceptional. Also, a big than you to Carmen and Michelle from Concierge Team. They were super helpful and approachable. And Aurelio the Bartender, simply outstanding! His customer service was Top-notch. The Beach area is stunning, a perfect place to relax. The Pools, although not very large, are nice and convenient. Areas to Improve: 1. The outdoor activities could be better planned or offer more variety. 2. The restaurants due to limited capacity, often have wait times of over 45 minutes. 3. As for the room, the Ocean View was Spectacular, but the bathroom safety could be improved. In my room, there was no intermediate step to get into the Bathtub: the edge was quite high (around 24 inches or more), which poses a risk of slipping. Also, the grab bars inside the tub weren't positioned in the most helpful spots to prevent falls. Despite those details, it was a very good stay, and the service really made the difference. Thanks!!!
Stayed 5 nights in Apr 2025

8/10 Good

Sammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Amy Michelle

Stayed 4 nights in Apr 2025

6/10 Okay

Shoshana

Stayed 5 nights in Jan 2024

10/10 Excellent

BEVERLY KAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dreams Sands Resort & Spa is a beautiful property. The staff is amazing. Professional, friendly, outgoing and fun. They are extremely helpful and courteous and cater to your needs. The beach is clean and very large, plenty of room for everyone. The pool areas, the day and night entertain is amazing. If you are planning a vacation to Mexico, this is the spot, Cancun and this is the resort you want to stay at, Dreams Sands Resort and Spa!!!!
Stayed 6 nights in Apr 2025

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was absolutely disappointed that the beach has been divided. Everyone should be able to sit where they want. Its all inclusive! The beach should be too. This was our 5th time coming here & I chose this property because of the beach. We stayed 6 nights and we found a spot directly in the sun only 1 day out of all 6 nights because you cant find a spot. So many spots are being saved early in the mornings then people leave or a lot of the "Prefferred" spots no one is sitting in spots being wasted. I went to sit on the beach & got 1 day. I'm not happy about this at all. I may not go back for this reason. I took my parents for the 1st time & they didnt get to enjoy time relaxing on the beach either. Another thing the sports bar inside needs some more bar stools & chairs. People want to sit & have a drink not stand all night. Laura there is always so friendly & hospitable. At the World Cafe Noe & Humberto gave great customer service & also very friendly. Himitsu restaurant - The food served came out cold more than once at dinner and the noodle dishes were watery as if not drained properly My husband & I have always enjoyed coming here but something needs to change with the beach access otherwise we may not go back again sadly. Otherwise its a great place to visit

10/10 Excellent

Mirna, Shelby township

Good
Stayed 3 nights in Mar 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort but it had everything we needed. Overall wonderful experience for spring break. We had a larger group (16)
Stayed 5 nights in Mar 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
The water is beautiful. It was truly a dream vacation. The food options were great. Very lively but calm too. It was spring break for my kid. We rented jet skis, it was a blast! Will stay again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Sydney

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at an all-inclusive and our first trip to Cancun. We were very impressed with the resort and would definitely go back to the same resort! It had the perfect mix of couples and families, with not too many kids running around wild. We chose this resort because it has a better beach and that proved to be true. It was shallow for a long time and the water was incredible. Resort activities were very fun- volleyball, ocean football, pool games, and the nightly shows were all hits! The service was exceptional and the food was great as well. Plenty of options for sit down and order restaurants and the buffet was delicious as well. Our only little complaint was that the bed and pillows weren't the comfiest and the room was a little hotter than we'd like, but we stayed on the 10th floor. Overall we would highly recommend this resort!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Segundo, East Elmhurst

Liked: Staff & service, property conditions & facilities
It was ok
Stayed 3 nights in Mar 2025