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Majestic Elegance Costa Mujeres – All Inclusive

Property class: 4.5

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Outdoor treatment area, sauna, hot tub, steam room
Property video
7 restaurants, breakfast, lunch, dinner served; seafood
Lobby
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400

Room options

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(132 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(88 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(64 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.8 out of 10
Excellent
(24 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(23 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(46 reviews)
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Majestic Elegance Costa Mujeres – All Inclusive. You'll be 3.9 km (2.5 mi) from Playa Mujeres Golf Club and 4.6 km (2.9 mi) from Mujeres Beach. Highlights at this all-inclusive property include 7 restaurants, 12 outdoor swimming pools and a full-service spa. .A day of pampering at Blossom can include massages, aromatherapy and hydrotherapy along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Flavors, is open for breakfast, lunch and dinner. The property's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and free kids' club. 8123 square feet (755 square metres) of event facilities include 3 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Costa Mujeres property, attractions include Ultramar Ferry Puerto Juárez and Cancun Mall.

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪The Shores Restaurant - ‬7 min walk
  • ‪Restaurante Grill - ‬4 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

  • 570 guestrooms or units
  • 5 levels
  • 6 buildings
  • 7 dining venues
  • 6 swim-up bars
  • 8123 sq ft of conference space
  • 755 sq. m of conference space
  • Built in 2019
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

What is the cancellation policy at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Majestic Elegance Costa Mujeres – All Inclusive has a free self car park.

Are there any beaches close to Majestic Elegance Costa Mujeres – All Inclusive?

The closest beach to Majestic Elegance Costa Mujeres – All Inclusive is North Beach (7.7 km).

Is there a spa on site at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Blossom is available for guests. It has 2 hot tubs, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Majestic Elegance Costa Mujeres – All Inclusive have a pool?

Yep, and guests love it! Majestic Elegance Costa Mujeres – All Inclusive has 12 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive features 12 outdoor pools, 2 hot tubs and a health club. All guestrooms come with Private jetted baths, pillowtop beds and free minibar items.

What makes Majestic Elegance Costa Mujeres – All Inclusive a romantic place to stay?

A hot tub and beachfront dining, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Majestic Elegance Costa Mujeres – All Inclusive.

Is Majestic Elegance Costa Mujeres – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Majestic Elegance Costa Mujeres – All Inclusive is a hit with families.

Are there hot tubs in the rooms at Majestic Elegance Costa Mujeres – All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Majestic Elegance Costa Mujeres – All Inclusive serve breakfast?

You bet, guests give top marks to the free full breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Majestic Elegance Costa Mujeres – All Inclusive?

No, Majestic Elegance Costa Mujeres – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Majestic Elegance Costa Mujeres – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Majestic Elegance Costa Mujeres – All Inclusive?

No, pets and service animals are not allowed.

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2595 out of 3574 reviews
Rating 8 - Good. 515 out of 3574 reviews
Rating 6 - Okay. 270 out of 3574 reviews
Rating 4 - Poor. 99 out of 3574 reviews
Rating 2 - Terrible. 95 out of 3574 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall great attention to details - clear mission to provide a great customer experience
Stayed 7 nights in Jan 2026

10/10 Excellent

Kelsy King

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great resort! Beach was amazing. Restaurants were great. Staff was good. Rooms were very spacious. Would highly recommend this resort.
Stayed 4 nights in Jan 2026

10/10 Excellent

Demilade

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort! All the staff were extremely friendly and helpful! Food was also good! Drinks were never ending! Will definitely visit again
Stayed 5 nights in Jan 2026

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, good food, nice bars and beach.
Stayed 7 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

Xiaoxiao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our experience at Costa Mujeres! The food and entertainment were excellent. It’s such a tucked away treasure! The beaches were clean and 1min from our room. There are so many variety of food - French, Italian, Mexican, Japanese, and Argentinian! The bars had HUGE selections and were ALL inclusive! Our bartender Erik made amazing drinks for us and give great recommendations for tequila! He was so passionate about what he does that watching him making drinks was a show on its own. We definitely recommend this resort to anyone! It’s also a 20min sail to Isla Mujeres, which is a lovely island in Mexico. This was one of our excursions!
Stayed 6 nights in Jan 2026

10/10 Excellent

Merissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jan 2026

6/10 Okay

John-Paul

Stayed 6 nights in Dec 2025

10/10 Excellent

Jeffrey Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing personal staff and cleanliness of the rooms/overall
Stayed 4 nights in Jan 2026

10/10 Excellent

Deniss

Fu
Stayed 6 nights in Dec 2025

8/10 Good

Kyndal Marie

Liked: Staff & service, property conditions & facilities
The food was amazing and staff were so nice and accommodating. The pools were not well kept like other resorts have been and they were a lot smaller than what we are used to.
Stayed 5 nights in Jan 2026

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, professional staff, excellent restaurants and bars.
Stayed 7 nights in Jan 2026

10/10 Excellent

Graeden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very well run. The staff is very friendly, hospitable, and offers fantastic service. Great size, great beach, great everything. The rooms are kept extremly well - if you have do-not-disturb on your room and housekeeping can't get in in the morning, they almost always come back in the afternoon so your room is kept clean and tidy every day. The restaruants and bars have great, delicious selection. Ervin was an amazing butler, and Viktor at the Soothe swim up bar was the best bartender ever.
Stayed 10 nights in Jan 2026

10/10 Excellent

Kristen

Stayed 5 nights in Jan 2026

10/10 Excellent

Halie C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was EXCEPTIONAL, truly felt like my every need or desire was tended to, even beyond any expectations! The staff were incredibly helpful and friendly. The resort itself was immaculately clean and well groomed. Food was above average, especially Asaditos steakhouse (excellent filet). Cleaning services were thorough. I will absolutely be booking another vacation with Majestic.
Stayed 4 nights in Jan 2026

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I gave it 4 stars bcuz the pools were just way too cold to use but the ocean felt great! I just felt like it was a waste of money getting a room with a pool bcuz it was just way to cold to use!!! Our butler was excellent but my sister butler was horrible. Food was ok. Only thing that grossed me out was they reused the plastic cups. They really don’t wash them just dump them and rinse them out. A cold sore ready to happen. Bring your own cups!!! Other than that I enjoyed my vacation
Stayed 4 nights in Jan 2026

10/10 Excellent

Andrew Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have been to Cancun many times and we have found our place. This place was incredible, the ease and access to everything was very refreshing. The food delicious, the beach beautiful!!! From check in to check out, everything was absolutely effortless. Whoever runs this establishment knows what guests want. The nightly entertainment was extremely fun. We will definitely be back. We were in the sky view terrace and was worth every extra penny. House keeping inquired about our needs daily along with daily check in texts with Krystel our Expedia rep. (Very helpful). Out of all the wonderful things was the staffs eagerness to help and they seemed to love their jobs. Everyone went out of their way to make our trip extraordinary. I could go on and on about the Majestic elegance and cannot think of one thing that I would change. Well done to all and thank you for an incredible experience!!!! We will be back
Stayed 4 nights in Jan 2026

6/10 Okay

Lucines

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room service took for over an hour to Come, they will tell you a price for the massage and when check out it came more then expected, the drinks where not as expected. The cleaning of the rooms where excelente, the host helped much.
Stayed 4 nights in Jan 2026

8/10 Good

Adebayo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was nice but we/I received some improper treatment at the Italian restaurant. Me and my guest took it as racism and disrespect. Very upset about things, but the hotel didn’t do anything to accommodate us. Beware of the racism towards black guests!!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

rosario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean, butler Almando very attentive, food was excellent. Had a blast.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We celebrated our anniversary and had a wonderful stay at Majestic Elegance Costa Mujeres! The restaurants were excellent with a wide variety of food options. The staff truly made our trip special. Silvia and Ricardo did a great job running fun and engaging pool activities, and Irving was amazing at helping us book activities both on and off the resort, including jet skis and a boat tour. Walter made check-in easy and welcoming, and Christian gave us a great welcome tour when we arrived. The room came with butler services and our butler, Adriana, was the BEST! She provided outstanding service and was very attentive and accommodating! Overall, an excellent experience with exceptional service.
Stayed 5 nights in Jan 2026

8/10 Good

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a little dated but the grounds were beautiful, and so was the beach. The resort restaurants were conveniently accessible. Love that all walkways are covered. Dining selections were average and could have more options. Overall a nice resort.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, beautiful property that is very safe and secure for families!! We will be back soon!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Family Vacation at Majestic Elegance Costa Mujeres! My family and I stayed at Majestic Elegance Costa Mujeres from January 2nd to 9th, and we had an incredible experience. The resort is beautiful, well-maintained, and perfect for a relaxing family getaway. The food was great with lots of variety, and we always found something delicious at every meal. The amenities and overall atmosphere made the entire stay feel special. The service was outstanding across the board. Every staff member was friendly, attentive, and truly committed to making our stay enjoyable. I want to give a special shout‑out to our Expedia Ambassador, Krystel, who went above and beyond throughout the week. She checked in regularly, helped us with reservations and questions, and genuinely made sure we were having the best possible vacation. Her support made a huge difference! We had such a wonderful time and would absolutely recommend Majestic Elegance Costa Mujeres to anyone looking for a memorable, stress‑free holiday. We can’t wait to return!
Stayed 7 nights in Jan 2026

10/10 Excellent

Salyha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very friendly staff, nice peaceful beach, good food
Stayed 6 nights in Jan 2026