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4.4 out of 5

"Bed very firm, aircon did not work properly and dishwasher not functional " More

By a verified traveller on Mon 13 Jul 2020

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Oaks Brisbane Lexicon Suites. Within just a 10-minute stroll, you'll find popular attractions like Eagle Street Pier and King George Square. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features a balcony, a dining area, and WiFi. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A DVD player, a hair dryer, and a phone are also available.

This business-friendly apartment building offers free WiFi in public areas, a fitness center, and barbecue grills. Added amenities include laundry facilities, dry cleaning/laundry services, and tour/ticket assistance. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4.5-star Brisbane Central Business District property include Brisbane City Hall and Howard Smith Wharves.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$112* Per night/room 29 Nov. - 30 Nov.

Apartment, 1 Bedroom (No housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Upgrade Special - Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Kitchen

Bed Count 2 King Beds Maximum Occupancy 5 Max

Oaks Brisbane Lexicon Suites ratings based on 437 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Brisbane Lexicon Suites

Everyone (278) Business (4) Couples (98) Family (56) Other (1)
5 out of 5

Posted by on 18 Oct. 2020

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Comment from Hotel Management

20 Oct. 2020 by Oaks Lexicon Team

Dear Guest, It's awesome to see you had such a great stay! thank you for your review and we look forward to having you back again soon.

5 out of 5

Posted by on 20 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Oaks Lexicon

Dear Guest, Thank you for your review. It's great to see you had a good time and that you were able to rank us 5/5. we look forward to having you stay with us again. Kind regards

3 out of 5
Bed very firm, aircon did not work properly and dishwasher not functional

Posted by on 13 Jul. 2020

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Comment from Hotel Management

14 Jul. 2020 by Oaks Lexicon Team

Dear Guest, Thank you for taking the time to review us. Please accept our sincere apology regarding the appliances in the unit. Please understand that this is not an example of our usual level of service and it is certainly not one we strive to deliver. You will be happy to know that working with our maintenance we are performing a full audit of all our rooms air conditioners and dishwashers to identify and correct any issues. We apologize again for any inconvenience caused. We hope to have the opportunity to deliver a superior experience both providing for and exceeding your expectations when next you stay in Brisbane. Kindest regards Oaks Lexicon Team

5 out of 5

Posted by on 12 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Oaks Lexicon

Dear Guest, Thank you for your review and it's great to see your stay was so enjoyable. We look forward to Greeting you again soon. Kind regards

5 out of 5
Clean and tidy, lovely staff and the bed was so comfortable

Posted by , from Bundaberg on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Oaks Lexicon Team

Dear Julie, Thank you for your review.It was a pleasure to accommodate you and i'm glad the team made such a great impression. I also have to agree, our beds are some of the best in the business and it good to see they didn't disappoint. We look forward to your next stay in our beautiful city. Kind regards

5 out of 5
Good location. Friendly and easy check in. Clean.

Posted by on 20 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Management

Dear Guest, Thank you for your time and review. It's great to see our team made your stay with us so memorable. We look forward to greeting you again next time. Kind regards

5 out of 5

Posted by on 14 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by The Oaks Lexicon Team

Dear Guest, Thank you for your review and It's great to see you enjoyed you stay. We hope to see you back again soon. Kind regards

5 out of 5
Everything was amazing, we got an amazing view on the 13th floor. Would of loved to go higher but cannot not complain.

Posted by on 4 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Oaks Lexicon

Dear Guest, Thank you so much for your review. It's awesome to know you had such a great with us and I'm so glad you enjoyed the view from your private balcony. We can't wait to see you back again soon on your next trip to Brisbane. Kind regards

5 out of 5
Extremely friendly service! Great central location!

Posted by , from Central Queensland on 22 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by Rose

Dear Pete, Thank you for the amazing review! It was a pleasure to have you stay with us and we look forward to welcoming you back soon. Kind regards, Rose

3 out of 5
The apartment had an okay view across to the park. The air conditioning was very load and it kept lifting a particular ceiling tile when it was turned on. All the appliances worked however they were quite dated for this kind of hotel. The pool was small but nice and the gym was quite token. We also didn’t expect to pay an additional $70 for parking for two night after the higher price we paid for staying there. We found the overall experience was okay, but nothing stood out and/or was special or exceptional.

Posted by on 15 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by Oaks Lexicon

Dear Guest, Thank you for taking the time to review us. Please accept our sincere apology regarding the air conditioning. Please understand that this is not an example of our usual level of service and it is certainly not one we strive to deliver. You will be happy to know The air-conditioning unit has since been serviced and the problem solved to ensure the best possible service for your future stays. We apologise again for any inconvenience caused. We hope to have the opportunity to deliver a superior experience both providing for and exceeding your expectations when next you stay in Brisbane. Kindest regards Oaks Lexicon

About the Oaks Brisbane Lexicon Suites

Location 347 Ann Street, Brisbane, QLD 4000

Property Features

Oaks Brisbane Lexicon Suites offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at the luxury Oaks Brisbane Lexicon Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane apartment is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 19 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (20.2 km / 12.5 mi)
  • Train station: Brisbane Central Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Brisbane Lexicon Suites offers 50 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane apartment provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests are provided with hand sanitizer.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18 per 24-hour period (rates may vary)
  • Self parking fee: AUD 35.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lexicon Oaks
  • Oaks Lexicon
  • Oaks Lexicon Apartment Hotel
  • Oaks Lexicon Apartment Hotel Brisbane
  • Oaks Lexicon Brisbane
  • Hotel Oaks Lexicon Apartment
  • Oaks Lexicon Apartment Brisbane
  • Oaks Lexicon Apartment Brisbane
  • Oaks Lexicon Apartment
  • Oaks Lexicon Brisbane
  • Apartment Oaks Lexicon Brisbane
  • Brisbane Oaks Lexicon Apartment
  • Apartment Oaks Lexicon
  • Oaks Lexicon Apartment Hotel
  • Oaks Lexicon Brisbane
  • Oaks Lexicon
  • Oaks Lexicon Brisbane
  • Oaks Brisbane Lexicon Suites Brisbane
  • Oaks Brisbane Lexicon Suites Apartment
  • Oaks Brisbane Lexicon Suites Apartment Brisbane
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.