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4.3 out of 5

"Great central location, spacious apartment. Lifts are very congested, allow plenty of time for getting in and out. Nice to have a choice of two swim ... " More

By a verified traveller on Sun 22 Nov 2020

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Oaks Brisbane on Charlotte Suites. Within a short 5-minute stroll, you'll find St. Stephens Cathedral and MacArthur Museum Brisbane. Highlights at this property include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, free WiFi, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a DVD player, and a hair dryer are also available.

The restaurant, Pane Vino Italian, is open for lunch and dinner. Enjoy the fitness center and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Places within a short walk of this 4.5-star Brisbane Central Business District property include Queen Street Mall and Brisbane Riverside Markets.

Apartment, 1 Bedroom (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$98* Per night/room 14 Dec. - 15 Dec.

Apartment, 1 Bedroom (B&B)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Upgrade Special - Executive Room, 1 Bedroom (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 Bedroom (B&B)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Oaks Brisbane on Charlotte Suites ratings based on 1,022 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Brisbane on Charlotte Suites

Everyone (650) Business (8) Couples (184) Family (165) Students (1) Other (1)
4 out of 5
Great central location, spacious apartment. Lifts are very congested, allow plenty of time for getting in and out. Nice to have a choice of two swimming pools (recreational or laps).

Posted by on 22 Nov. 2020

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Comment from Hotel Management

24 Nov. 2020 by Oaks Brisbane on Charlotte Suites

Thank you for taking the time to review your recent stay at Oaks Brisbane on Charlotte Suites. Its great to read that you have enjoyed your stay with us, and we hope you enjoyed the spacious apartment. Unfortunately, there can be delays with the lifts especially at this time with current restrictions limiting the passenger count to four at a time. Thank you again for the review and we hope to see you again soon.

4 out of 5
It was close to everything with parking. My family enjoyed the room. The kitchen was clean and the housekeeping team is very efficient.

Posted by on 24 Oct. 2020

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5 out of 5

Posted by on 28 Sep. 2020

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3 out of 5
Lap pool not open , main reason we booked this to swim indoors , aircond very rattely,

Posted by , from Gold coast on 27 Sep. 2020

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5 out of 5
Our unit was clean and comfortable as always, staff we’re professional and friendly as always. However the balcony area was clean on the balcony but the glass and the slatted roof over the unit below us was disgusting and very dirty, an old pillow case was hanging off it as well a very poor view!

Posted by , from Quilpie 4480 on 22 Sep. 2020

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4 out of 5

Posted by on 30 Aug. 2020

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5 out of 5
The staff in reception were beyond helpful and very accommodating. The room was perfect size. Bed very comfy.

Posted by , from GC on 29 Aug. 2020

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5 out of 5
The staff were incredibly friendly. Always saying hi. And going the extra effort for me. The oaks is situated centrally to everything in th city. Made it so easy. Fantastic experience

Posted by , from St George on 26 Aug. 2020

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1 out of 5

Posted by on 26 Aug. 2020

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2 out of 5

Posted by on 23 Aug. 2020

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About the Oaks Brisbane on Charlotte Suites

Location 128 Charlotte St, Brisbane, QLD 4000

Property Features

Oaks Brisbane on Charlotte Suites offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Oaks Brisbane on Charlotte Suites. Parking is available for a fee. This 4.5-star Brisbane apartment is smoke free.

  • 1 building
  • 258 guestrooms or units
  • 44 levels
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (20.1 km / 12.5 mi)
  • Train station: Brisbane Central Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Brisbane on Charlotte Suites offers 258 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Pane Vino Italian - This restaurant serves lunch and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Please note this property charges a fixed percentage fee on credit and debit card transactions.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests are provided with hand sanitizer.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per day
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Oaks Towers
  • Charlotte Towers Oaks
  • Oaks Charlotte Towers
  • Oaks Charlotte Towers Apartment
  • Oaks Charlotte Towers Apartment Brisbane
  • Oaks Charlotte Towers Brisbane
  • Oaks Charlotte Towers Hotel Brisbane
  • Oaks Charlotte Towers Brisban
  • Oaks Charlotte Towers
  • Oaks Charlotte Towers Brisbane
  • Oaks Brisbane on Charlotte Suites Brisbane
  • Oaks Brisbane on Charlotte Suites Apartment
  • Oaks Brisbane on Charlotte Suites Apartment Brisbane
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.