4.4 out of 5

"Very clean room with fantastic views, friendly staff, fantastic room service and central to everything. " More

By a verified traveller on Sat 01 Sep 2018

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Mercure Hotel Brisbane. Within a short 5-minute stroll, you'll find Brisbane City Hall and Treasury Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge.

All 194 rooms feature plasma TVs with satellite channels, and you can enjoy WiFi, coffee/tea makers and free newspapers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Safes, hairdryers and phones are also available.

The restaurant, MRepublic Restaurant, is open for breakfast and dinner. Enjoy the fitness centre and sauna. Business amenities include conference space and a business centre. Added amenities include WiFi in public areas and laundry facilities. Buffet breakfast is available daily. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4.5-star Brisbane Central Business District hotel include King George Square and Museum of Brisbane.

Superior Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$113 per night

Privilege, Superior Room, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mercure Hotel Brisbane ratings based on 995 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Hotel Brisbane

Everyone (546) Couples (281) Business (6) Family (157)
5 out of 5
Very nice stay Professional and modern service. Nice styling in room.

Posted by on 11 Jun. 2019

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4 out of 5

Posted by on 3 Jun. 2019

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5 out of 5
Really genuine friendly & helpful staff. Our car's height wouldn't fit in to underground carpark, so the staff called the hotel next door and we were able to leave it there. Much appreciated.

Posted by on 27 May 2019

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Comment from Hotel Management

4 Jun. 2019 by Mercure Brisbane team

Thank you so very much fro your very kind feedback. It is wonderful to hear that the team were able to assist in parking your car overnight. We look forward to welcoming you back to the Hotel. kind regards,

4 out of 5
The lip into the bathroom of room 1001 is a danger, our son kicked his toe into it as the carpet is dark & he didn't see it. The carpet area out from the life on floor 10 needed a good vacuum but apart from these issues, we enjoyed our stay

Posted by on 26 May 2019

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Comment from Hotel Management

4 Jun. 2019 by Mercure Brisbane team

Thank you for your email and feedback. We are so very sorry to hear of your son's stubbed toe and will most certainly check the flooring in the bathroom. We appreciate you sharing your feedback and hope we have an opportunity to welcome you back in the future. regards,

5 out of 5

Posted by on 26 Apr. 2019

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Comment from Hotel Management

4 Jun. 2019 by Mercure Brisbane team

Cheers! Thanks so much for such a great recommendation.

3 out of 5
The Staff was friendly and helpful. But disappointed with the price of breakfast and the Parking

Posted by on 21 Apr. 2019

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5 out of 5
Staff were friendly and efficient. Beds comfy, great location.

Posted by on 13 Apr. 2019

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Comment from Hotel Management

4 Jun. 2019 by Mercure Brisbane team

Thanks so very much for sharing such great feedback. We are thrilled to hear you had a great stay with us.

3 out of 5

Posted by on 8 Apr. 2019

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Comment from Hotel Management

4 Jun. 2019 by Mercure Brisbane team

Thanks so much for your review, we can see that whilst you stay was enjoyable there were a few areas where we let you down - we do apologise and hope that you will give us another chance to impress you with our great service and facilities. regards,

5 out of 5

Posted by on 7 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by the Mercure Brisbane team

Thank you so very much for your very kind review. We are thrilled to learn you had a fabulous stay with us.

4 out of 5
The room was clean and fresh. The front desk service and parking area was average.

Posted by , from Emerald Qld on 5 Apr. 2019

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Comment from Hotel Management

4 Jun. 2019 by Mercure Brisbane team

Thanks so very much for your feedback. We are so sorry to hear that the service provided by our Front Desk team was disappointing. We do hope this didn't dampen your overall stay with us. regards,

About the Mercure Hotel Brisbane

Location 85-87 North Quay, Brisbane, QLD 4000

Property Features

Mercure Hotel Brisbane offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business centre on site. The luxury Mercure Hotel Brisbane also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane hotel is smoke free.

  • 194 guestrooms or units
  • 14 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD (BNE) (17.3 km / 10.8 mi)
  • Train station: South Brisbane Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Brisbane offers 194 forms of air-conditioned accommodation with minibars and a safe. Plasma televisions come with satellite channels. Bathrooms include a shower, a complimentary bathrobe and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

MRepublic Restaurant – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per day (rates may vary)
  • Self-parking fee: AUD 36 per night
  • Rollaway bed fee: AUD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Brisbane
  • Mercure Hotel
  • Mercure Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.