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4.1 out of 5

"Property was great, just didn’t like the idea of only being allowed 1 parking space per unit. Booked a 2 bed apartment with 3 other people in separate ... " More

By a verified traveller on Sat 24 Jul 2021

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at iStay River City Brisbane. Within a short 5-minute stroll, you'll find popular places like Queen Street Mall and Brisbane Botanic Gardens. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with digital channels, and each apartment features a balcony, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and a desk are also available. Weekly housekeeping is available.

Enjoy the fitness center and sauna. Other amenities include free WiFi in public areas, dry cleaning/laundry services, and luggage storage. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4.5-star Brisbane Central Business District property include Eagle Street Pier and King George Square.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$133* Per night/room 9 Aug. - 10 Aug.

Apartment, 2 Bedrooms, Kitchen, River View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Upgrade Special - 2 Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

iStay River City Brisbane ratings based on 991 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for iStay River City Brisbane

Everyone (669) Couples (131) Business (4) Students (1) Family (174)
4 out of 5
Property was great, just didn’t like the idea of only being allowed 1 parking space per unit. Booked a 2 bed apartment with 3 other people in separate cars & they had to find alternative parking

Posted by on 24 Jul. 2021

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Comment from Hotel Management

25 Jul. 2021 by Hotel Manager

Thank you for your feedback.

3 out of 5

Posted by on 27 Jun. 2021

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Comment from Hotel Management

7 Jul. 2021 by Hotel Manager

Thank you for your feedback.

3 out of 5
Rundown

Posted by on 19 May 2021

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Comment from Hotel Management

19 May 2021 by Hotel Manager

Thank you for your feedback, we are in the process of renovation. Trust assured we will provide you with an amazing experience next time around.

5 out of 5
The construction work starting at 6.30am - not the hotels fault at all, but needs to be mentioned :)

Posted by on 15 Apr. 2021

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Comment from Hotel Management

15 Apr. 2021 by Hotel Manager

Thank you for your feedback, we have reported your concern to the authorities.

4 out of 5
The location was ideal for us, close to public transport both bus & rail

Posted by on 14 Apr. 2021

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Comment from Hotel Management

18 Apr. 2021 by Hotel Manager

Thank you for your valuable feedback. We look forward in welcoming you back. Thanks

4 out of 5
The railway tunnel construction nearby makes it quite loud at times day or night

Posted by on 14 Apr. 2021

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Comment from Hotel Management

15 Apr. 2021 by Hotel Manager

Thank you for your call. We have raised the concern with the authorities. Regards

5 out of 5
Yeah 1 brm for 2 nights was great for last minute accommodation

Posted by on 6 Feb. 2021

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Comment from Hotel Management

9 Feb. 2021 by Oaks River City Team

Dear Guest, It's great to see we were just what you needed. thank you for your review and we look forward to having you back again. Kind regards

4 out of 5
Location was great room standard and clean. Down fall was only lift working so a bit of a wait. Staff need to be a bit more trained when a fire alarm goes off, as no head count was taken for safety reasons, nor any communication with the guest during the procedure! Besides that had a good stay would recommend

Posted by on 31 Jan. 2021

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Comment from Hotel Management

3 Feb. 2021 by Oaks I-stay Team

Dear Guest, Thank you for feedback. It's great to see you enjoyed your stay. However please accept my apology regarding the lift. you will be happy to know that is back on line after the maintenance has been completed and we do apologies for any inconvenience. We hope to have the opportunity to make a far better impression in the future for you. Kind regards

5 out of 5
The staff were very friendly and helpful. Great value for money! Will stay again!

Posted by , from Brisbane on 5 Jan. 2021

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Comment from Hotel Management

9 Jan. 2021 by iStay River City Brisbane team

Happy to hear that. Se you next time :) Regards

3 out of 5
Great location and friendly staff. Time fir a renovation as getting tired. No air cons in bedrooms, fans noisy and seems u can have dogs in rooms due to number going up in lifts.

Posted by on 22 Dec. 2020

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Comment from Hotel Management

28 Dec. 2020 by iStay River City Brisbane

Thank you for your review. Thank you for your comments about our great location & friendly staff. We apologise for any inconveniences and discomfort caused during your stay. Your feedback has been passed onto our maintenance team for rectification. We hope to welcome you back in the future. Kindest Regards, iStay River City Brisbane – Front Office Team.

About the iStay River City Brisbane

Location 79 Albert Street, Brisbane, QLD 4000

Property Features

IStay River City Brisbane offers its guests an outdoor pool, a sauna, and a fitness center. WiFi is free in public spaces. The luxury iStay River City Brisbane also features dry cleaning/laundry services and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane apartment is smoke free.

  • 81 guestrooms or units
  • Dry cleaning
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane Airport (BNE) (20.5 km / 12.8 mi)
  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

IStay River City Brisbane offers 81 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers. Digital television is provided. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 6:00 AM - 10:00 PM
  • Friday - Sunday: 6:00 AM - 5:30 AM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 6:00 AM - 10:00 PM
  • Friday - Sunday: 6:00 AM - 5:30 AM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.00.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer.

  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 35.00 per day
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • iStay
  • iStay River
  • iStay River City
  • iStay River City Brisbane
  • iStay River City Hotel
  • iStay River City Hotel Brisbane
  • iStay River City Apartment Brisbane
  • iStay River City Apartment
  • iStay River City
  • iStay River City Brisbane Brisbane
  • iStay River City Brisbane Apartment
  • iStay River City Brisbane Apartment Brisbane
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.