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4.5 out of 5

"The property had Great Rooms, Location, Pool/Spa/Sauna/Gym. " More

By a verified traveller on Sun 02 Feb 2020

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Hotel Description

At Arise on Hope Street you'll be within just a 10-minute stroll of popular attractions like South Bank Parklands and Queensland Performing Arts Centre. Highlights at this property include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, free WiFi, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a dining area, and a ceiling fan are also available. Weekly housekeeping is available.

Enjoy the fitness center, spa tub, sauna, and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a 15-minute walk of this 4-star South Brisbane property include Queen Street Mall and Wheel of Brisbane.

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$189* Per night/room 22 Oct. - 23 Oct.

2 Bedroom Apartment River View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Apartment City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom One Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom Apartment City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Arise on Hope Street ratings based on 93 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arise on Hope Street

Everyone (32) Couples (22) Family (38)
5 out of 5
The property had Great Rooms, Location, Pool/Spa/Sauna/Gym.

Posted by on 2 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Reservations

Thankyou for the review. We are glad that you enjoyed your stay with us and we look forward to welcoming you back to Arise on Hope Street when you next visit Brisbane.

4 out of 5
Lovely room over looking the river and city views. The width of the balcony was very small. Found a couple of items that the cleaners didn't see in the room. I booked through wotif and on the website for this Hotel/ Apartment said that there was free parking, the person on front desk said that I had to pay $15 per day for parking. Very deceiving from wotif or may be from both parties, I was not happy about that. (Waiting for lifts were pain staking.) One lift was not working at the time of our stay - there are 30 floors. Walking distance to southbank and catching public transport. I was concerned about the homeless drunks around in the area.

Posted by on 17 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Reservations

Thankyou for the review. We appologise that there was some miscommunication. For guests who book directly with us, parking is complimentary. For guests who book through 3rd party websites, there is a parking fee of $15 per night. Please contact us if you have any questions.

5 out of 5
Everything was excellent. Had an outstanding stay.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Reservations

Thankyou for the review. We are glad to hear that you enjoyed your stay with us and we look forward to welcoming you back when you next visit Brisbane

5 out of 5
Loved the handy location, the beautiful view and lovely swimming pool.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Reservations

Thankyou for the review. We are glad to hear that you enjoyed your stay with us and we look forward to welcoming you back when you next visit Brisbane

5 out of 5
Modern clean appartments. Great pool area. Best Brisbane City views!

Posted by on 9 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Reservations

Thankyou for the great review. We look forward to welcoming you back when you next visit Brisbane.

4 out of 5
Firstly, it was difficult to find...The building is actually called Crown Casino apartments (or something like that) and doesnt say Arise on Hope anywhere. Could be easily fixed. The apartment was great. Very clean and still quite new - all as described. Checking in was time consuming as there is only one person on the reception - looking and sounding stressed. He knew his job but was juggling phone calls, an angry guest who didnt get the view he expected , tenants and those waiting to check in. He was also on when we checked out next day and still super busy... The apartments are also rented permanently and there were alot of people going up and down the lifts and there were long waits (only 2 of 3 lifts were operating whilst we were there). Luckily we love dogs because there were lots of people with dogs going up and down the lifts. Parking was tight for a large 4WD ute - I specifically asked for a spot NOT next to a pillar and was given one next to a pillar and a car on other side and couldn't get enough swing to get in so I took another and told the reception and he was fine with that. We had a pleasant stay and I would stay again, knowing which building it was and what to expect. Very handy to GOMA and West End so that was a big plus.

Posted by , from Byron Bay on 7 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Reservations

Thankyou for the review Victoria. We are glad to hear that you enjoyed your stay with us and we are sorry about the lift situation. We are working with the lift company to get the 3rd lift back up and running as quickly as we can. We look forward to welcoming you back to Arise on Hope Street when you next visit Brisbane.

4 out of 5
Location was great for visits to southbank and museum and gallery of modern art. Only 2 lifts working and on the second day down to only 1 lift so lots of delays waiting.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Reservations

Thankyou for the review. We are glad that you enjoyed your stay with us and we look forward to welcoming you back.

5 out of 5
I like this property very much, apartments are a good size, very clean and a very reasonable price which includes parking, receptionists are very helpful and courteous. The only downside are the slow lifts.

Posted by on 18 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Reservations

Thankyou for the review. We are glad to hear that you enjoyed your stay with us and we look forward to welcoming you back to Arise on Hope Street when you next visit Brisbane.

4 out of 5
Very nice apartment. Very clean and tidy. Only issue was one of the lifts wasn’t working so wait time was long on some occasions.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Reservations

Thankyou for the review. We are glad to hear you enjoyed your stay with us here at Arise on Hope Street and we look forward to welcoming you back when you next visit Brisbane.

4 out of 5
Awesome location. Easy checkin and parking. Great facilities and view. And it was super clean. It also has heaps of street parking available. The only issue we had were the lifts were quite slow. But overall I would definitely stay again and recommend.

Posted by on 15 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Reservations

Thankyou for the great review. We are glad to hear that you enjoyed your stay with us and we look forward to welcoming you back to Arise on Hope Street when you next visit Brisbane.

Property Features

Arise on Hope Street offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Arise on Hope Street. Self parking is free. This 4-star Brisbane apartment is smoke free.

  • 50 guestrooms or units
  • 30 levels
  • 2 buildings
  • Built in 2018
  • Poolside lounge chairs
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: South Brisbane Station (0.7 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Arise on Hope Street offers 50 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. Accommodations offer separate living rooms. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 50-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (heating)
  • Ceiling fan
  • Free tea bags/instant coffee
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9 AM - 6 PM
  • Saturday - Sunday: 9 AM - noon
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9 AM to noon on Sunday.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 6 PM
  • Saturday - Sunday: 9 AM - noon
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartment Brisbane Casino Towers
  • Brisbane Casino Towers
  • Arise on Hope Street Apartment
  • Arise on Hope Street South Brisbane
  • Arise on Hope Street Apartment South Brisbane

You should know

  • Pool access available from 6 AM to 10 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.