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Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property

Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Exterior
Creator video - submitted by Travel Con Amore
Exterior
Exterior
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is AU$110
includes taxes & fees
30 Mar - 31 Mar

Explore the area

View map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, Utilita Arena Birmingham
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(187 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(78 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About the area

Birmingham

Holiday Inn Express Birmingham - City Centre by IHG places you steps from The Mailbox and within a short 5-minute stroll of Symphony Hall. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The café, Express Cafe and Bar, is open for breakfast. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning free breakfast is served. .Places within a 15-minute walk of this 3.5-property class Birmingham City Centre hotel include Utilita Arena Birmingham and O2 Academy Birmingham.

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Symphony Hall - 3 min walk - 0.3 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Broad Street - 12 min walk - 1.0 km

Getting around

  • Brindley Place Tram Stop - 7 min walk
  • Birmingham (QQN-New Street Train Station) - 9 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Malmaison Birmingham - ‬5 min walk
  • ‪The Soloman Cutler (Wetherspoon) - ‬5 min walk
  • ‪The Botanist - ‬3 min walk
  • ‪Gas Street Social - ‬4 min walk

About this property

Holiday Inn Express Birmingham - City Centre by IHG

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front desk safe.

This 3.5-star Birmingham hotel is smoke free.

  • 250 guestrooms or units
  • 18 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 2,500 reviews
The price is AU$89
includes taxes & fees
6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Express Cafe and Bar

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Birmingham - City Centre by IHG?

Holiday Inn Express Birmingham - City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Birmingham - City Centre by IHG?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Birmingham - City Centre by IHG on 30 Mar 2026 start from AU$110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Birmingham - City Centre by IHG serve breakfast?

Yep, our visitors adore the free buffet breakfast here! Available daily from 7:00 AM to 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Birmingham - City Centre by IHG?

No, Holiday Inn Express Birmingham - City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express Birmingham - City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Express Birmingham - City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Birmingham - City Centre by IHG?

No, pets are not allowed.

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1307 out of 2000 reviews
Rating 8 - Good. 523 out of 2000 reviews
Rating 6 - Okay. 100 out of 2000 reviews
Rating 4 - Poor. 38 out of 2000 reviews
Rating 2 - Terrible. 32 out of 2000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, amenities
Great location , clean and very good breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple stay
Stayed 1 night in Dec 2025

10/10 Excellent

Sharron

Stayed 1 night in Dec 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position
Stayed 1 night in Dec 2025

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable but had an issue with the shower tray leaking onto the bathroom floor, leaving a puddle of water and a soaking wet floor towel. The staff were friendly and the breakfast was fantatsic with plenty of food and very nice bacon, sausages, scrambled egg, beans, tomatoes and hash browns along with cereal, toast, pasties, pancakes etc. I have, however, knocked off a star for the appalling lifts. One of the three was out of service and the two remaining (the lifts are also far too small) could not cope with the number of people at breakfast and check out time. We were on the 8th floor and every lift that stopped was already full. A woman waiting with us said she'd been there for 25 minutes! We ended up having to carry heavy bags all the way down the stairs tocheck out. Even then, reception is on the 1st floor and there's no way down to the exit on ground without using the lift!. It also wasn't helped by staff using the lifts with large trollies preventing guests from getting in. Surely there should be separate staff lifts?
Stayed 2 nights in Dec 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Check in was very good. Staff member was friendly ,very pleasant and professional
Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical chain hotel in city centre included breakfast was good quality. Rooms are spacious and clean with ac heating / cooling. Reasonably priced and location for city centre shopping night life and theatres etc. Will definitely use this hotel again for a city centre stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Jackie

Liked: Staff & service, property conditions & facilities, room comfort
Allgood
Stayed 1 night in Dec 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities
The welcome we received ion check in
Stayed 1 night in Dec 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service
Check in was a little slow. Hotel overall, and room, was spotlessly clean. Shower leaked from under the door, which we reported. Very little choice at hotel bar. Breakfast was passable. There were a lot of guests and items ran out quickly. Coffee was awful, possibly the worst tasted.
Stayed 1 night in Dec 2025

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
All clean excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean very close to where I was going for the evening.Breakfast was amazing
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was very clean the breakfast was excellent and the staff were knowledgeable and professional. Perfect location for the mailbox and theatre’s
Stayed 1 night in Dec 2025

8/10 Good

neil

Liked: Cleanliness, staff & service, amenities
Quiet
Stayed 1 night in Dec 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Staff and hotel were good. Hotel location was fine 10 min walk from New street station. The mattress was too hard for us. Glad to get home.
Stayed 3 nights in Dec 2025

10/10 Excellent

Khazeena, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here few times visiting family. The lady at check in Miehela ( sorry if i spelt your name wrong) she was a trainee and she was very friendly, polite, smiling great customer service. This hotel is a 7 min walk from New Street, breakfast has variety of foods, room is comfortable. The only thing is maybe hooks on the bathroom door to hang towels etc..
Stayed 1 night in Dec 2025

2/10 Terrible

Kumiko, Redwood City

Stayed 1 night in Dec 2025

8/10 Good

Gill

Liked: Amenities, property conditions & facilities
The room was ok. Never any decaf tea, which would be nice, more varied options. The staff were great, friendly. Great breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Dec 2025

8/10 Good

S

Stayed 4 nights in Dec 2025

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Great room perfect location for concerts at the utilita arena, very close to the mailbox for food and drinks. Friendly staff. Walking distance to the train station would definitely stay there again
Stayed 1 night in Dec 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities
Super helpful staff. Very friendly.
Stayed 1 night in Dec 2025

8/10 Good

John

Travelled with group
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
What a superb hotel…. Very clean, lovely rooms, location excellent and a lovely breakfast… well done holiday inn express
Stayed 1 night in Dec 2025