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Holiday Inn Birmingham City Centre by IHG

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Holiday Inn Birmingham City Centre by IHG

Minibar, in-room safe, desk, laptop workspace
Front of property
Exterior
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
The current price is AU$137
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • O2 Academy Birmingham
    ‪3 min walk‬
  • Bullring & Grand Central
    ‪4 min walk‬
  • Utilita Arena Birmingham
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

7.8 out of 10
Good
(14 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Single Sofa)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

7.4 out of 10
Good
(11 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(64 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Birmingham City Centre
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  • Free WiFi
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4.7 out of 5, Exceptional, 1,066 reviews
The price is AU$237
includes taxes & fees
26 Oct - 27 Oct
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About the area

Birmingham

Holiday Inn Birmingham City Centre by IHG places you in the centre of Birmingham, within a short 5-minute stroll of popular places like O2 Academy Birmingham and The Mailbox. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and dry cleaning/laundry services. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 20-minute walk of this 4-property class Birmingham City Centre hotel, attractions include Bullring & Grand Central and Utilita Arena Birmingham.

What's nearby

  • O2 Academy Birmingham - 3 min walk - 0.3 km
  • Bullring & Grand Central - 4 min walk - 0.4 km
  • The Mailbox - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km
  • Broad Street - 18 min walk - 1.5 km

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Radisson Blu Hotel Bar - ‬2 min walk
  • ‪Han Dynasty - ‬2 min walk
  • ‪Ming Moon - ‬1 min walk
  • ‪Glamorous - ‬2 min walk
  • ‪The Sunflower Lounge - ‬5 min walk

About this property

Holiday Inn Birmingham City Centre by IHG

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. The eco-certified Holiday Inn Birmingham City Centre by IHG also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 261 guestrooms or units
  • 11 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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  • Free WiFi
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4.6 out of 5, Wonderful, 1,710 reviews
The price is AU$139
includes taxes & fees
19 Oct - 20 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 13.95 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self-parking fee: GBP 13.95 per night
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Holiday Inn Birmingham City Centre by IHG?

Holiday Inn Birmingham City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Birmingham City Centre by IHG?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Birmingham City Centre by IHG on 12 Oct 2025 start from AU$137.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Birmingham City Centre by IHG?

Yep, Holiday Inn Birmingham City Centre by IHG has a covered self car park for GBP 13.95 per night.

Does Holiday Inn Birmingham City Centre by IHG serve breakfast?

You bet, our travelers are hooked on the English breakfast here! Offered on weekdays from 6:30 AM to 10:00 AM and weekends from 7:30 AM to 11:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Birmingham City Centre by IHG?

No, Holiday Inn Birmingham City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Birmingham City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Birmingham City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Birmingham City Centre by IHG?

Dogs are welcome at Holiday Inn Birmingham City Centre by IHG, with food and water bowls on offer.

Reviews

Holiday Inn Birmingham City Centre by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 480 out of 1011 reviews
Rating 8 - Good. 273 out of 1011 reviews
Rating 6 - Okay. 141 out of 1011 reviews
Rating 4 - Poor. 71 out of 1011 reviews
Rating 2 - Terrible. 46 out of 1011 reviews

Reviews

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Older property but public areas all look great, room was suitable for my night with a good comfy bed and many mention noise levels I heard no traffic at all. Some parts of room like door into bathroom small areas showing age but overall pretty decent hotel.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities
Perfect location for the city centre and and 15 min walk from utilita which is why I booked it. Rooms were basic but clean. Aircon didn't work but reception offered an industrial fan in the room as a close second as no opportunity to change room (heatwave 30 degrees) breakfast was good, lots of selection. Overall average stay. Great location.
Stayed 1 night in Jun 2025

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities
Checked in, then found out that the air conditioning was broken when I got to the room. During a heatwave, this was unbearable and the room was stifling. I went down and was told that they didnt know when it would be fixed. So decided to check out, go elsewhere and get a refund. Apart from this, I think there are better hotels for similar prices.
Stayed 1 night in Jun 2025

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and location

Great service and location, just a little tired around the edges in the room, bathroom needed some new beading around bath. Bed was a little uncomfortable in places.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Disliked: Cleanliness, property conditions & facilities
Nice and close To train station and up To date but bathroom was mouldy and toilet works poorly
Stayed 4 nights in May 2025

10/10 Excellent

Monique

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff. I asked if I could possibly check in a little earlier which was accommodated as my daughter was in dire need of a nap! Very handy location as only 5/10 mins from Bullring and also very close to the Gay Village for the Pride festival. Have stayed here for the last 4 Pride events and will stay again :)
Stayed 2 nights in May 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The service from the staff was great, but we had to swap rooms 3 times. No hot water in one of the rooms, air con not working in the rooms,
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

najma is a real asset to this fantastic hotel

Stayed 2 nights in May 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay! Staff went above and beyond to get me checked in early! And the WiFi actually worked this year!
Stayed 2 nights in May 2025

10/10 Excellent

Conall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and friendly staff

All staff were friendly and welcoming. Being from check-in to check-out, and including staff at bar and breakfast times. Any issues I had were dealt with quickly and efficiently once reported. Great choice at breakfast. Stayed in Junior Suite, which was at end of corridor, although busy road outside, due to bed position was no issue when trying to get to sleep. Overall great value for money, previously stayed elsewhere in city, paid more there and this was far better value.
Stayed 3 nights in May 2025

10/10 Excellent

brian

Stayed 1 night in May 2025

10/10 Excellent

ANDREW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I scored 4 stars for property conditions & facilities because although the windows were closed i could still feel quite a cold breeze from the window area.
Stayed 1 night in May 2025

10/10 Excellent

Alex

Stayed 1 night in Apr 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring 2025

Room was spotlessly clean , bathroom very clean and equipped with all the necessary soaps , Shampoos etc . Daily room clean spot on . Fabulous breakfast. Very comfortable stay .
Stayed 4 nights in May 2025

4/10 Poor

ANDREW

Disliked: Cleanliness, staff & service, property conditions & facilities
Grim. Room was
Stayed 1 night in Apr 2025

10/10 Excellent

BRAD

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient choice

The hotel is super convenient in Birmingham City Centre and a few steps from New Street Station. Great lobby, Starbucks and dining/bar. Rooms are a bit variable and just ok - broken aircon in the first room i was allocated. Staff were excellent in sorting and polite throughout.
Stayed 1 night in May 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for shopping and the theatre

we were visiting the Alexandra theatre and it has an excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and quiet. Greay facilities and a fantastic breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jameel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean
Stayed 1 night in Apr 2025