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Holiday Inn Birmingham City Centre by IHG

4.0 star property
Hotel with a restaurant, 4-minute walk to O2 Academy Birmingham

Photo gallery for Holiday Inn Birmingham City Centre by IHG

Minibar, in-room safe, desk, laptop workspace
Front of property
Exterior
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
The current price is AU$135
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Place, Utilita Arena Birmingham
    ‪15 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

7.8 out of 10
Good
(14 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(67 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

7.4 out of 10
Good
(11 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Single Sofa)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Hilton Garden Inn Birmingham Brindley Place

Birmingham City Centre
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,033 reviews
The price is AU$141
includes taxes & fees
23 Nov - 24 Nov
Hilton Garden Inn Birmingham Brindley Place

About the area

Birmingham

Holiday Inn Birmingham City Centre by IHG places you in the centre of Birmingham, within a short 5-minute stroll of popular places like O2 Academy Birmingham and The Mailbox. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and dry cleaning/laundry services. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 20-minute walk of this 4-property class Birmingham City Centre hotel, attractions include Bullring & Grand Central and Utilita Arena Birmingham.

What's nearby

  • O2 Academy Birmingham - 3 min walk - 0.3 km
  • Bullring & Grand Central - 4 min walk - 0.4 km
  • The Mailbox - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km
  • Broad Street - 18 min walk - 1.5 km

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Radisson Blu Hotel Bar - ‬2 min walk
  • ‪Han Dynasty - ‬2 min walk
  • ‪Glamorous - ‬2 min walk
  • ‪Ming Moon - ‬1 min walk
  • ‪The Sunflower Lounge - ‬5 min walk

About this property

Holiday Inn Birmingham City Centre by IHG

Hotel with a restaurant, 4-minute walk to O2 Academy Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. The business-friendly Holiday Inn Birmingham City Centre by IHG also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 261 guestrooms or units
  • 11 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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  • Free WiFi
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4.6 out of 5, Wonderful, 1,779 reviews
The price is AU$111
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16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 13.95 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self-parking fee: GBP 13.95 per night
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Holiday Inn Birmingham City Centre by IHG?

Holiday Inn Birmingham City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Birmingham City Centre by IHG?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Birmingham City Centre by IHG on 9 Nov 2025 start from AU$134.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Birmingham City Centre by IHG?

Yep, Holiday Inn Birmingham City Centre by IHG has a covered self car park for GBP 13.95 per night.

Does Holiday Inn Birmingham City Centre by IHG serve breakfast?

You bet, our travelers are hooked on the English breakfast here! Offered on weekdays from 6:30 AM to 10:00 AM and weekends from 7:30 AM to 11:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Birmingham City Centre by IHG?

No, Holiday Inn Birmingham City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Birmingham City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Birmingham City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Birmingham City Centre by IHG?

Dogs are welcome at Holiday Inn Birmingham City Centre by IHG, with food and water bowls on offer.

Reviews

Holiday Inn Birmingham City Centre by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 479 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

Reviews

10/10 Excellent

Dahlina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and big room.
Stayed 1 night in Aug 2025

6/10 Okay

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Held hostage in the car park

The hotel was comfortable and clean, and the room was stylish. The staff we interacted with were all polite and pleasant. However, we would advise against using the “special deal” on car parking at the NCP behind the hotel. The ticket validation system is at best not very clear, and despite doing exactly what the receptionist told us to do, the exit machine wouldn’t accept that we had already paid and then promptly swallowed our ticket. We went back to the hotel where the receptionist assured us that all we needed was the hotel validation ticket (which we already had) and just to “press the button” and ask the attendant for help if the same thing happened again. Predictably the exit machine would not accept this ticket, there is no button to press and no attendant available to help. We had to spend ages in a queue on the phone to reach NCP “customer service” who then robotically repeated the line that if we didn’t have the original ticket we would have to pay again! Bearing in mind that it was their machine that had swallowed the ticket, this was absolutely infuriating. An extra hour added on to our journey time plus an extra £30 and a lot of frustration! PS The same thing happened to an older couple just ahead of us, so it feels like this is a problem that needs addressing if the hotel continues to offer its guests parking through NCP
Stayed 2 nights in Aug 2025

4/10 Poor

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Service and location were really great. Breakfast was excellent for the price. Unfortunately though the air conditioning in the building was not in service so it was uncomfortably stuffy in the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!

Absolutely fantastic! We always stay in the junior suite and it’s fabulous! Staff are great and friendly! The manager is lovely always so chatty. 5 stars!!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed by the rooms and general state of the hotel for the price.
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with very pleasant and efficient staff A little noisy but I guess you should expect that in the city centre!!
Stayed 1 night in Jul 2025

4/10 Poor

Ahmad

Travelled with partner
Liked: Property conditions & facilities
Arrived to check in several hours after the check in time to be told that the room still wasn't ready. We were advised it would be ready in 10 mins and offered a complimentary drink. The room was not ready until 50 mins later. On entering the room there were still wet towels in the bathroom and bins with no bin bags. Given that we had paid for a premium room the service did not reflect this. We were offered complimentary parking but for the level of inconvenience i would have expected a discount. Would think twice about booking here!
Stayed 1 night in Jul 2025

10/10 Excellent

Gurkamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! In heart of city centre. Comfortable for family of 4 - great breakfast
Stayed 3 nights in Jul 2025

8/10 Good

Desta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel throughout. Staff polite & helpful. Bathroom shower pressure was amazing. Located on the 1st floor near generators but this didn't impact on ability to sleep. Bed was very comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Webster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to have seen a more varied foodstuffs.
Stayed 1 night in Jul 2025

6/10 Okay

Raahil

Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Birmingham for one night to see a play at the Alexandra Theatre, which was a short walk around the corner from the hotel. The NCP car park was 100 yards away and extremely convenient, albeit a little expensive (£30 for 24 hrs). All in all, the hotel was in a fantastic location and very convenient for our trip.
Stayed 1 night in Jul 2025

8/10 Good

Amii

Stayed 1 night in Jul 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marylyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spacious and clean. The staff were friendly and helpful.
Stayed 1 night in Jul 2025

4/10 Poor

Lloyd

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I stayed at the Holiday Inn Birmingham City Centre this past weekend with my partner for one night. Overall, the hotel was fairly clean and check-in was straightforward and efficient, which we appreciated after a long day of travel. The location is also excellent—very central and convenient for exploring the city. However, we were disappointed by the lack of air-conditioning in the room. This was not communicated to us either during check-in or beforehand via email. A fan was offered, but this was not a sufficient substitute, and although there was mention of a complimentary bottle of water to help with the heat, this never arrived. Thankfully, the weather was not as hot as it has been recently, otherwise we would have found the room extremely uncomfortable. As it was, we just about managed, but had we known in advance, we would likely have booked elsewhere. In summary, the stay was adequate for one night and the location is great, but the lack of transparency around room amenities—particularly something as essential as air-conditioning—is a let-down and something to be aware of before booking.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rafaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just think it's not very quiet. You can hear people in other rooms.
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

John

Liked: Cleanliness, staff & service
Disliked: Room comfort

Like an oven

I have stayed at this hotel many times, it is generally very good, but the air conditioning was not working, and apparently had not been for 2 weeks or so. This was not pointed out when checking in. A fan was supplied but the room was so hot. Nearly impossible to sleep
Stayed 1 night in Jul 2025

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness
Very basic - everything you need , no frills. Staff polite but all looked a bit fed up. Bathroom was very dated . It feels secure, was quiet and a great central location. It was pricey for what you get , probably due to the location
Stayed 1 night in Jul 2025

6/10 Okay

Natalie

Stayed 2 nights in Jul 2025

10/10 Excellent

Swati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025