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Crowne Plaza Birmingham City Centre by IHG

Property class: 4

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

A self-service breakfast bar with various food items, a coffee machine, and beverage dispensers.
A reception area with a modern design, featuring a counter with a glass partition, overhead lighting, and informational displays.
A hotel room with a large window offering a city view, a wooden table, and a seating area with chairs.
A hotel entrance with a sign reading "CROWNE PLAZA" and a covered outdoor area with lights.
A hotel room with two beds, a desk, a chair, a desk lamp, a framed picture on the wall, and a window with curtains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$128
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪27 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, pillows, a nightstand, and a lamp.

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with a framed artwork on the wall, a desk with a chair, a large mirror, and a window with curtains.

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(106 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club lounge access (Club Floor)

A hotel room with a bed, a chair, a bedside table, and wall-mounted lights.

Premium Room, 1 King Bed, Club lounge access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a desk, a large mirror, a flat-screen TV, and a bed with pillows.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(83 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a chair, and a bedside table with a phone and a lamp.

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Room

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a bed, bedside table, lamp, artwork, wardrobe, and a small round table.

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

A modern bathroom with a shower, a sink, and a towel rack.

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the area

Birmingham

Crowne Plaza Birmingham City Centre by IHG puts you in the heart of Birmingham, within just a 10-minute stroll of popular attractions like Broad Street and Utilita Arena Birmingham. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, b1, is open for breakfast, lunch and dinner. 7438 square feet (691 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Birmingham City Centre hotel include The Mailbox and Bullring & Grand Central.

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Broad Street - 3 min walk - 0.3 km
  • Symphony Hall - 3 min walk - 0.3 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 9 min walk - 0.8 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬7 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Bar Estilo - ‬6 min walk
  • ‪Dishoom Birmingham - ‬6 min walk
  • ‪Tamatanga - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Conference rooms
  • 7438 sq ft of conference space
  • 691 sq. m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with a safe and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Free Wi-Fi
  • Air-conditioning
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includes taxes & fees
1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 24 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 24.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Crowne Plaza Birmingham City Centre by IHG?

Crowne Plaza Birmingham City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on 1 Nov 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Birmingham City Centre by IHG?

Yep, Crowne Plaza Birmingham City Centre by IHG has a secured self car park for GBP 24.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Crowne Plaza Birmingham City Centre by IHG serve breakfast?

Yeah, travelers adore the buffet breakfast here! Served weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Birmingham City Centre by IHG?

No, Crowne Plaza Birmingham City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Birmingham City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Birmingham City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Birmingham City Centre by IHG?

No, only service animals are allowed.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 919 out of 1336 reviews
Rating 8 - Good. 281 out of 1336 reviews
Rating 6 - Okay. 78 out of 1336 reviews
Rating 4 - Poor. 34 out of 1336 reviews
Rating 2 - Terrible. 24 out of 1336 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the location is central, breakfast is adequate, and the staff are very welcoming.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have our family get together here every July and the staff are amazing and do everything to enhance our stay Will definitely be back next year
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy room, Great breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room Excellent breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff, refurbished hotel, brilliant buffet breakfast
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice & modern
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern rooms and good aircon.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, lovely breakfast and staff were so kind and helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, great breakfast and onsite parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right in the centre. Excellent breakfast. Lovely staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice and clean. Friendly staff. Great location, close to Mailbox, Canals, New Street Station, and not too far if you want to go to the Bull Ring. Overall a very pleasant stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, thank you!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Great staff, great room, great breakfast! Would love to stay here again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lovely room and good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room lovely and clean also nice size, breakfast choice was great, great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were amazing
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, modern and well appointed.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel beautifully decorated Staff were exceptional Breakfast was one of the best I’ve had Would definitely recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, brilliant breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great room, excellent cleanliness, staff couldn't have been more helpful, great breakfast, would reccomend to anyone.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff highly recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and big rooms. Breakfast also has a good selection.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and spacious rooms, good parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. Wonderful staff, a great breakfast and great location. 😀
Stayed 1 night in May 2026