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Crowne Plaza Birmingham City Centre by IHG

4.0 star property

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Standard Room, 1 Double Bed, Accessible (Standalone Shower)
Front of property – evening/night
Meeting facility
Suite, 1 Bedroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$149
includes taxes & fees
7 June - 8 June

Explore the area

View map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(98 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access (Club Floor)

Premium Room, 1 King Bed, Club lounge access (Club Floor)

Premium Room, 1 King Bed, Club lounge access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(76 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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Holiday Inn Express Birmingham - City Centre by IHG

Birmingham City Centre
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 2,104 reviews
The price is AU$96
includes taxes & fees
14 June - 15 June
Holiday Inn Express Birmingham - City Centre by IHG

About the area

Birmingham

Crowne Plaza Birmingham City Centre by IHG puts you in the heart of Birmingham, within just a 10-minute stroll of popular attractions like Broad Street and Utilita Arena Birmingham. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, b1, is open for breakfast, lunch and dinner. 7438 square feet (691 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Birmingham City Centre hotel, attractions include International Convention Centre and Bullring & Grand Central.

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Symphony Hall - 3 min walk - 0.3 km
  • Broad Street - 3 min walk - 0.3 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 9 min walk - 0.8 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Albert’s Schloss - ‬5 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Everyman Mailbox Cinema - ‬7 min walk
  • ‪The Botanist - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Conference rooms
  • 7438 sq ft of conference space
  • 691 sq. m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with a safe and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Holiday Inn Express Birmingham - City Centre by IHG
Birmingham City Centre
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 2,104 reviews
The price is AU$96
includes taxes & fees
14 June - 15 June
Holiday Inn Express Birmingham - City Centre by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 24 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1974
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 24.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza

Crowne Plaza Birmingham City Centre

Crowne Plaza Hotel Birmingham City Centre

Birmingham Crowne Plaza

Crowne Plaza Birmingham City Centre Hotel Birmingham

Crowne Plaza Birmingham City Centre Hotel

The Crowne Plaza Birmingham City Centre

The Crowne Plaza Birmingham C

Crowne Plaza Birmingham City Centre

Crowne Plaza Birmingham City Centre by IHG Hotel

Crowne Plaza Birmingham City Centre an IHG Hotel

Crowne Plaza Birmingham City Centre by IHG Birmingham

Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Crowne Plaza Birmingham City Centre by IHG?

Crowne Plaza Birmingham City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of 27 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on 7 June 2026 start from AU$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Birmingham City Centre by IHG?

Yep, Crowne Plaza Birmingham City Centre by IHG has a secured self car park for GBP 24.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Crowne Plaza Birmingham City Centre by IHG serve breakfast?

Yeah, travelers adore the buffet breakfast here! Served weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Birmingham City Centre by IHG?

No, Crowne Plaza Birmingham City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Birmingham City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Birmingham City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Birmingham City Centre by IHG?

No, only service animals are allowed.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 855 out of 1252 reviews
Rating 8 - Good. 258 out of 1252 reviews
Rating 6 - Okay. 77 out of 1252 reviews
Rating 4 - Poor. 36 out of 1252 reviews
Rating 2 - Terrible. 26 out of 1252 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Maxwell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaners amazing work Breakfast was fit for a king
Stayed 2 nights in Feb 2026

10/10 Excellent

Geraldine

Staff very friendly and the room was good too
Stayed 1 night in Feb 2026

8/10 Good

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, staff were friendly and location was good
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Lovely large clean room, excellent staff. Amazing breakfast.6
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Stayed 1 night in Feb 2026

10/10 Excellent

peter

Stayed 1 night in Feb 2026

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Nice hotel. Some parts of the room were dated. There was a strange sewage smell from the bathroom as soon as we entered the room and it stayed with us during our stay. Other than that, the hotel and room were nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were cleaned daily and the staff was super helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Feb 2026

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 2 nights in Feb 2026

6/10 Okay

Alice

Business traveller
Liked: Cleanliness, staff & service
Staff were really nice, but I found it very expensive especially as there was no breakfast included. The issue I had with booking online was that I couldn't have breakfast for 1 person.
Stayed 1 night in Feb 2026

4/10 Poor

Marcel Yugo, London

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately, our stay was not very comfortable. The window did not close properly, letting in cold air, and the room temperature dropped to 15°C on the first night. The heater was extremely noisy, but we couldn’t turn it off because the room became cold very quickly. The shower also had no door, which caused water to splash everywhere. During busy times, the lift was very crowded and there were no stairs available to access the rooms.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, spacious and lovely breakfast
Stayed 1 night in Feb 2026

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities
A pity that the club lounge was closed but they had a provision in the bar on the ground floor which was well stocked.
Stayed 1 night in Feb 2026

8/10 Good

christopher

Liked: Cleanliness, staff & service
Member of staff at book in very good.
Stayed 1 night in Feb 2026

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities
Room was cleaned. Bathroom floor in the corners could have been cleaned better. Staff, Catering were good and amenities.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gourab

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and good room. Very good breakfast spread
Stayed 1 night in Feb 2026

10/10 Excellent

anders

Liked: Cleanliness, staff & service, amenities
Excellent location. Very clean and smart room and bathroom. Worth paying for high room as better quality. Really enjoyed our stay
Stayed 2 nights in Feb 2026

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a convenient location to the train station although uphill but not that bad. Five minute walk. Close to restaurants and canals with shops and restaurants. Room was clean and bed was comfortable. Bathroom was big with bathtub and shower separate but shower was very small although water pressure was excellent. Get rid of the tub and make that a shower. No place to put toiletries in the shower which was tuff since shower is very tight. Nice breakfast and very very friendly staff. I would stay again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Erin

Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Stayed 1 night in Feb 2026

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast was good value
Stayed 1 night in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
The room was clean and functional regretfully. The air-conditioning was very noisy and clunky, but this was reported at the beginning of the stay.
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Stayed 1 night in Dec 2025

8/10 Good

Jane Charlene

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Despite the construction in the lobby, the hotel was clean and modern. The staff were very helpful and accommodated us on a very early check in. The hamburgers in the restaurant were delicious! Some things that didn’t generate 5 stars was the house cleaning and the sounds of the hotel. We only had the room serviced twice with our 9 night stay and the first time they didn’t restock the toilet tissue so we had to ask for more and then the second time they left a big black garbage bag with garbage in it in the room. The shower had a door removed so water got everywhere and we could hear the bathroom being used from another room and could occasionally smell sewage. The window also didn’t seem sealed so was cold but was fine with the heat turned up and it kept our room cold. There also was no where besides the bar or restaurant to get water or ice which may be common in the UK but just something we looked for.
Stayed 9 nights in Jan 2026