4/10 Poor
Emma
Business traveller
18 Mar 2025
Shame…could be better and I won’t return!
Tv would not work. I went to reception and the receptionist said ‘oh yeah, I know about that’! Came to my room and pulled a wire out and put it back in again saying that every time I put the tv off and in again I had to do that! Said the ‘maintenance man’ said it was fine if they just do that and so it’s working!! So in the morning I nearly pulled the tv off the wall to get it to work by pulling out a wire at the back of it and having to put it back again! £15 for overnight parking, a bit steep!! Struggled to climb into the bath to get a shower and I am middle aged, not too old, as it’s a huge step over due to tiling edging! Room was freezing! Breakfast was delicious but both toasters broken, again, told it was known about but the ‘maintenance man’ just wiggles it and says it’s working! Shame about the faults and freezing room because it could be grand! I travel weekly and certainly won’t be going back! I need to relax when I am away with work, not go to reception find someone to fix the tv that they know is faulty and ask for help with a simple toaster…oh, and sit cold at night watching the tv (eventually)!…
Emma
Stayed 1 night in Mar 2025