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4.7 out of 5

"The stylish modern decor and the very friendly and helpful staff .......in the restaurant, front office and concierge! " More

By a verified traveller on Sat 20 Apr 2019

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Hotel Description

Francis Hotel Bath - MGallery puts you in the heart of Bath, steps from Jane Austen Centre and within a 10-minute stroll of Thermae Bath Spa. Highlights at this hotel include 2 restaurants and 2 bars/lounges.

All 98 individually decorated rooms feature plasma TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Dining in is an option with 24-hour room service, and minibars provide free refreshments. Egyptian cotton sheets invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Additionally, safes, hair dryers, and irons/ironing boards are available.

The restaurant, Hotel Restaurant, is open for lunch and dinner. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Upper Town hotel include Roman Baths and Bath Abbey.

Classic Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$208* Per night/room 20 Dec. - 21 Dec.

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Feature Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Francis Hotel Bath - MGallery ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Francis Hotel Bath - MGallery

Everyone (2) Couples (1)
5 out of 5
The stylish modern decor and the very friendly and helpful staff .......in the restaurant, front office and concierge!

Posted by on 20 Apr. 2019

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5 out of 5

Delightful hotel in ideal location

Couldn't fault this lovely hotel. Elegant rooms and public areas, friendly staff, fabulous breakfast and walking distance to everything. Really enjoyed our stay.

Posted by , from Australia on 21 Dec. 2015

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Comment from Hotel Management

23 Dec. 2015 by Shaun

Dear P&A What a wonderful review; thank you for sending it in. We hope you have a relaxing Christmas and we wish you all the best for 2016. Best wishes Shaun Mitchell Hotel Excellence Manager

4 out of 5

Great central location

The only drawback to this gorgeous hotel was the size of the rooms. They are quite small, fine if you will be in them for mainly sleeping but ceilings quite low for myself at five foot seven and even worse for my brother at over 6 foot. Interior decoration of both the hotel and the rooms is gorgeous. Clean comfortable and central to everything in Bath, staff were nice enough. Bath itself is an amazing place to stay!

Posted by , from kaitaia, nz on 9 Aug. 2015

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Comment from Hotel Management

13 Aug. 2015 by Peter

Dear Tamara Thank you for your review; I am pleased you have enjoyed your stay in Bath. All our rooms do vary greatly in size, shape and décor. It sounds as though you had a room on the 3rd floor where the ceilings are slightly lower than on the floors below. It is a shame you didn’t ask to see if there were any other room that you could have looked at to see if there was one you would have been more comfortable in. I do hope we see you both again in the future. Kind regards Peter Bartlett – Interim General Manager

About the Francis Hotel Bath - MGallery

Location Queen Square, Bath, England BA1 2HH

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Francis Hotel Bath - MGallery. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Bath hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1728
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Bristol Intl. Airport (BRS) (30.7 km / 19.1 mi)
  • Train station: Bath Spa Station (1 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Francis Hotel Bath - MGallery offers 98 accommodations with free minibar items and safes. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets. 21-inch plasma televisions come with digital channels. Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Coffee maker
  • Egyptian cotton linens
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Hotel Restaurant - This restaurant serves lunch and dinner. Reservations are required.

Breakfast Room - This buffet restaurant serves breakfast only. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Cribs (infant beds) are available for GBP 1.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Self parking fee: GBP 20 per day
  • Valet parking fee: GBP 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: GBP 1.0 per stay
  • Rollaway bed fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Francis Bath MGallery Collection
  • Francis Hotel
  • Francis Hotel Bath MGallery Sofitel
  • Francis Hotel MGallery Collection
  • Francis MGallery Collection
  • Hotel Francis
  • Accor Francis Bath
  • Francis Hotel MGallery Sofitel
  • Francis Hotel Bath
  • Francis Bath MGallery Sofitel
  • Francis MGallery Sofitel
  • Francis Bath Mgallery Bath
  • Francis Hotel Bath - MGallery Bath
  • Francis Hotel Bath - MGallery Hotel
  • Francis Hotel Bath - MGallery Hotel Bath

You should know

  • One child 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

The property is a member of Historic Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.