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"Absolutely crazy for what you pay, extremely expensive but good town positioning. No bar fridge with one ice machine to facilitate the whole hotel, 2 ... " More

By a verified traveller on Sun 16 Jul 2023

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Hotel Description

The Fox Hotel and Suites places you in the center of Banff, within just a 15-minute stroll of popular places like Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Highlights at this hotel include a restaurant, free self parking, and a free area shuttle.

At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, and sauna. Other amenities include free WiFi in public areas, laundry facilities, and ski storage. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also limited parking, along with the convenience of an area shuttle.

Attractions within a 10-minute drive of this 3.5-star Uptown District hotel include Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$203* Per night/room 21 Apr. - 22 Apr.

Superior Suite, 1 Bedroom (1 King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Loft (Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 2 Bedrooms

Bed Count 4 Full Beds Maximum Occupancy 6 Max

Superior Room, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Room - 2 Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Fox Hotel and Suites ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Fox Hotel and Suites

Couples (1)
3 out of 5
Absolutely crazy for what you pay, extremely expensive but good town positioning. No bar fridge with one ice machine to facilitate the whole hotel, 2 washing washing machines only. No aircon- I know it’s not super hot but it’s summer and the nights we did get warm and had to leave windows open therefor we’re woken up by noise. Restaurant- dinner menu was ok-big no to the breakfast buffet and even ordering breakfast al a cart was a big no. Also one elevator for the whole hotel, definitely would not recommend and not be returning.

Posted by on 16 Jul. 2023

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Comment from Hotel Management

19 Jul. 2023 by Arjun

Thank you for taking the time to write a review. I am so sorry you did not enjoy your stay here at the Fox Hotel. Currently only our suites have AC but this is something we hope to address in an upcoming room renovation. I do hope you return after completed to witness first hand the improvements made and the added guest amenities.

About the The Fox Hotel and Suites

Location 461 Banff Ave, Banff, AB T1L 1H8

Property Features

The Fox Hotel and Suites offers its guests a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Tour/ticket assistance, a vending machine, and ski storage are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis. This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Banff Station (1.2 km / 0.8 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Fox Hotel and Suites has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 16
  • Credit card pre-authorisation
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14–20 for adults, and CAD 14–20 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fox Banff
  • Fox Hotel
  • Fox Hotel Banff
  • Hotel Fox
  • Fox Hotel And Suites
  • Fox Hotel Suites Banff
  • The Fox Hotel Suites
  • The Fox Hotel Suites
  • The Fox Hotel and Suites Hotel
  • The Fox Hotel and Suites Banff
  • The Fox Hotel and Suites Hotel Banff

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.