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Moose Hotel And Suites

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity

Photo gallery for Moose Hotel And Suites

Indoor pool
Creator video - submitted by Angela Liguori
Front of property - evening/night
Interior entrance
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

The current price is AU$1,110
includes taxes & fees
15 July - 16 July

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪3 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min walk‬
  • Banff Centre for Arts and Creativity
    ‪10 min walk‬

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

9.2 out of 10
Wonderful
(154 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(80 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(24 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

9.6 out of 10
Exceptional
(49 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Banff

Moose Hotel And Suites places you in the centre of Banff, within a short 5-minute stroll of popular places like Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Highlights at this hotel include 2 hot tubs, a full-service spa and a restaurant. .A day of pampering at Meadow Spa + Pools can include body wraps and body scrubs along with access to the hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Within a 30-minute walk of this 4-property class Downtown District hotel, attractions include Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre.

What's nearby

  • Banff National Park Information Centre - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 10 min walk - 0.8 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity
Moose Hotel And Suites offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Moose Hotel And Suites. Free self parking is available.

This 4-star Banff hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 2016
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Meadow Spa + Pools has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, French

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4.7 out of 5, Exceptional, 542 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

What is the cancellation policy at Moose Hotel And Suites?

Moose Hotel And Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moose Hotel And Suites?

As of 13 July 2025, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 15 July 2025 start from AU$1,109.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moose Hotel And Suites?

Yep, Moose Hotel And Suites has a free self car park.

Is there a spa on site at Moose Hotel And Suites?

Yep, Meadow Spa + Pools is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Moose Hotel And Suites have a pool?

Yep, and guests love it! Moose Hotel And Suites has an indoor pool.

What makes Moose Hotel And Suites a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Moose Hotel And Suites.

Is Moose Hotel And Suites family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, it's no surprise that Moose Hotel And Suites is a hit with families.

Does Moose Hotel And Suites serve breakfast?

Sure does, full breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Moose Hotel And Suites?

No, Moose Hotel And Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Moose Hotel And Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Moose Hotel And Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Moose Hotel And Suites?

Cats and dogs are welcome at Moose Hotel And Suites, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1660 out of 2081 reviews
Rating 8 - Good. 304 out of 2081 reviews
Rating 6 - Okay. 68 out of 2081 reviews
Rating 4 - Poor. 29 out of 2081 reviews
Rating 2 - Terrible. 20 out of 2081 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms, friendly and helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much! The hotel was clean and the staff were nice & very helpful. Perfect location. We would stay here again!
Stayed 6 nights in Apr 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Moose Hotel and Suites. Everything you need under one roof but walking distance to anything else!
Stayed 2 nights in Apr 2025

10/10 Excellent

Milan, Calgary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience!
Stayed 2 nights in Apr 2025

8/10 Good

Heather, Okotoks

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring sandals !!. Normally my go -to choice for Banff but the roof top tiling in dire need of repair. Not one or two loose tiles. Almost all of them are loose creating a tripping hazard and my friend and I pinched our legs more than once sitting poolside.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and good service
Stayed 1 night in Apr 2025

10/10 Excellent

Nan

Stayed 5 nights in Mar 2025

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Shaye Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Moose! It was clean & the staff were incredibly helpful with booking the Gondola, getting us a bus pass and information about the spa within the hotel. We utilized the roof top hot tubs almost every night which has a beautiful view. The location of our room seemed loud (first floor near the front in a hallway very well traveled by customers and staff at all hours) which would be my only complaint. Even though it is on Banff Ave, it was not too busy and I was very happy how close everything still was! Overall I was very happy with my stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop hottub and sauna was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and great location.

Excellent hotel with comfortable rooms at an outstanding location. Service and staff were great. Easy access to the bus for skiing and a good restaurant (only ate breakfast though they serve all meals). Definitely would return!
Stayed 5 nights in Apr 2025

10/10 Excellent

Anthony Vittorio Paolo

Stayed 3 nights in Apr 2025

10/10 Excellent

Youmna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Seer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice as most 500$/night places should be, clean, little more info should be given by front desk of key amenities available, had to ask about pool area, parking etc
Stayed 1 night in Mar 2025

6/10 Okay

Brad

Stayed 5 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room is a good size we stayed in a king room. Place is quite and relaxing view of the rockies, and room are clean and well maintained. Amenities are supurb! Staff are friendly and accomodating. Excellent service! Amazing place! We'll surely be back😊
Stayed 1 night in Apr 2025

10/10 Excellent

Zeljko

Stayed 1 night in Mar 2025

10/10 Excellent

Praneeta

Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family. Loved the pool and room service was really convenient. Only suggestion might be to add the option for streaming services or Comcast for the TV, as the quality cable TV options for kiddos is very limited.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Moose Hotel for my wedding and had a wonderful experience. The staff was incredibly friendly and accommodating, making us feel right at home. The rooms were clean and well-maintained, with comfortable beds that ensured a good night's sleep. I particularly enjoyed the amenities, such as the pool and fitness center, which added to our overall enjoyment. The location was also convenient, with easy access to nearby attractions and restaurants. I would definitely recommend Moose Hotel to anyone looking for a pleasant stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Disa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent facility.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. I loved the rooftop hot tub although it wasn’t the best view. Large hotel with a wide variety of guests. Not the quietest. Clean. Rustic cabin feel. Staff were always friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Kathrine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very walkable to many places. Spa was very good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

Best hotel I have ever stayed at - gorgeous
Stayed 3 nights in Mar 2025