See all properties
Save

Charltons Banff

3.0 star property
Hotel in Banff, near Banff Centre for Arts and Creativity

Photo gallery for Charltons Banff

Lobby
Exterior
Terrace/patio
Deluxe Room, 2 Queen Beds, Mountain View
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park Information Centre
    ‪12 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(36 reviews)

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
Heated bathroom floor
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft

Loft

8.2 out of 10
Very good
(60 reviews)

Highlights

Separate sitting area
Fireplace
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

8.4 out of 10
Very good
(24 reviews)

Highlights

Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(28 reviews)

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Memory foam bed
Separate bedroom
Private bathroom
Shower/bath combination
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Banff

At Charltons Banff you'll be within just a 15-minute stroll of popular places like Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Highlights at this hotel include in-room free WiFi and LCD TVs. .This pet-friendly hotel offers free WiFi in public areas, a terrace and gas grills. Added amenities include free use of bicycles and ski passes. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Uptown District hotel include Banff Centre for Arts and Creativity and Upper Hot Springs.

What's nearby

  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪The Canadian Brewhouse - ‬12 min walk
  • ‪Park Distillery + Restaurant - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk

About this property

Charltons Banff

Hotel in Banff, near Banff Centre for Arts and Creativity
Charltons Banff offers its guests a terrace, barbecue grills, and a fireplace in the lobby. WiFi is free in public spaces. Charltons Banff also features a front desk safe and a water dispenser. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Reception
Banff Rocky Mountain Resort
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,566 reviews
The price is AU$153
includes taxes & fees
3 Nov - 4 Nov
Banff Rocky Mountain Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Is parking available at Charltons Banff?

Yep, Charltons Banff has a self car park with in/out privileges for CAD 15.70 per night. Onsite parking is limited.

Is there a free airport shuttle available at Charltons Banff?

No, Charltons Banff does not offer an airport shuttle service.

What time are check-in & check-out at Charltons Banff?

Check-in begins at 4 PM. Check-out time is 11 AM.

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 1019 reviews
Rating 8 - Good. 328 out of 1019 reviews
Rating 6 - Okay. 139 out of 1019 reviews
Rating 4 - Poor. 68 out of 1019 reviews
Rating 2 - Terrible. 41 out of 1019 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
One of the towels received was not clean. The warm faucet was broken. The lobby was closed at 10:55 PM even though the listed hours are 11:00 PM
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerold, Missouri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to downtown. Staff were awesome! Room very clean, we were happy to find that we were upgraded! Bed and linen very comfy! Highly recommend!
Moraine Lake
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean

Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities
This property is walking distance to restaurants and shops. I would recommend staying here
Stayed 3 nights in Jul 2025

10/10 Excellent

Keeshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is close to downtown, rooms are spacious and clean. Accomodating staff esp the receptionist Adrian!(i hope i got his name right)
Stayed 1 night in Jul 2025

10/10 Excellent

Lori Lee, Humboldt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet area, clean room
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Downtown location. Pay for parking $15 per day. No restaurant available.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kanchana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good but you have to upgrade the television all the kids like to watch YouTube Thank you
Stayed 1 night in Jul 2025

6/10 Okay

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Staff was very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Banff Stay

The hotel was clean, safe and close walking distance to the main downtown area. There is pay for parking on-site. We stayed in the King suite, perfect for couples. Also enjoyed the outside seating area.
Stayed 5 nights in Jul 2025

8/10 Good

Barb, Port Dover

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and very cute!
Stayed 4 nights in Jun 2025

6/10 Okay

Palak

Disliked: Staff & service, property conditions & facilities
Room was next to laundry, very noisy,
Stayed 2 nights in Jul 2025

8/10 Good

Haruka

Liked: Cleanliness, amenities
There is 3 bed!! It was so nice!! But charged for parking lot and building looks old😅
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Amenities
Room was very comfortably and attractive. Adrian was extremely friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly front desk staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location on Banff Ave. It’s just before all the chaos of the shops, which is great. 10-20 minute walk to all the restaurants, shuttles are close, Bow Valley River trail is walkable. Rooms and bathrooms are large. Only “cons” would be that the rooms surround the parking lot, which amplifies sound and the room decor is quite dated. Beds are very comfortable, however.
Stayed 4 nights in Jun 2025

4/10 Poor

Hardik

Not worth the price
Stayed 1 night in Jun 2025

8/10 Good

Kathryn

Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms with great mountain views. Very helpful staff, especially with giving info on weather and best routes when we left.
Stayed 1 night in Jun 2025