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Charltons Banff

3.0 star property
Hotel in Banff with indoor pool and Hot tub

Photo gallery for Charltons Banff

Exterior
Indoor pool
Deluxe Room, 1 King Bed, Mountain View
Fireplace
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Hairdryer
Heated bathroom floor
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft

Loft

8.2 out of 10
Very good
(61 reviews)

Highlights

Separate sitting area
Fireplace
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Two Queen Room With Mountain View

  • Sleeps 4

View all photos for Suite

Suite

Suite

8.4 out of 10
Very good
(25 reviews)

Highlights

Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
Premium bedding
2 bedrooms
Bathrobes
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(32 reviews)

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
Bathrobes
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Hairdryer
Heated bathroom floor
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Loft Suites

  • Sleeps 2

Kitchenette Suite

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
LCD TV
Memory foam bed
Premium bedding
Separate bedroom
Shower/bath combination
Hairdryer
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • Sleeps 2
  • 1 King Bed

Junior King Suite With Sofa Bed-Non-Smoking

  • Sleeps 3

View all photos for Deluxe Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • Sleeps 4

View all photos for Kitchenette Suites

Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suites

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

King Loft With Fireplace

  • Sleeps 3

About the area

Banff

Charltons Banff places you steps from Victoria Glacier and within a 15-minute stroll of Banff Lake Louise Tourism Bureau. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a terrace and gas grills. Other amenities include a hot tub, free use of bicycles and ski passes. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Uptown District hotel include Upper Hot Springs and Banff Gondola.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.2 km
  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪The Canadian Brewhouse - ‬11 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk

About this property

Charltons Banff

Hotel in Banff with indoor pool and Hot tub
Charltons Banff offers its guests an indoor pool, Access to hot tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. For a fee, parking is available.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Charging station for electric cars
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Rundlestone Lodge
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,977 reviews
The price is AU$166
includes taxes & fees
20 Jan - 21 Jan
Rundlestone Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site self parking

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Is parking available at Charltons Banff?

Yep, Charltons Banff has a self car park with in/out privileges for CAD 15.70 per night. A self car park is also available, for a fee.

Does Charltons Banff have a pool?

Charltons Banff has an indoor pool.

What makes Charltons Banff a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Charltons Banff.

Is there a free airport shuttle available at Charltons Banff?

No, Charltons Banff does not offer an airport shuttle service.

What time are check-in & check-out at Charltons Banff?

Check-in begins at 4 PM. Check-out time is 11 AM.

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1012 reviews
Rating 8 - Good. 320 out of 1012 reviews
Rating 6 - Okay. 131 out of 1012 reviews
Rating 4 - Poor. 66 out of 1012 reviews
Rating 2 - Terrible. 34 out of 1012 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay and good view
Stayed 2 nights in Oct 2025

2/10 Terrible

Rajendra, Frisco

Disliked: Cleanliness, amenities, property conditions & facilities
Despite booking a Deluxe Room, we were instead placed in a Kitchenette Suite as an “upgrade.” This was not an upgrade. The room was poorly maintained: it smelled bad, did not have functioning AC throughout the space, several outlets didn’t work, and the lights were mismatched and unpleasant. On the first night, when we asked to be given the room we originally booked—or, failing that, to cancel with refund so we could find other accommodations—we were told by the front desk that nothing could be done and that we would have to wait until the next day. Manager moved us to the Deluxe Room (which was much more acceptable) the second night.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms but noticed a whistling sound in closet wall. By morning a puddle had formed in closet. Wiped it up but large puddle kept returning so obvious leaking pipe behind wall. Advised front desk but we checked out before maintenance arrived (as was planned, not due to leak)
Stayed 1 night in Oct 2025

10/10 Excellent

Numida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to restaurants. Easy parking friendly staff , pet friendly and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Marlene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Paying for outdoor parking seems a little chincy
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Travelled with family
Cleann room
Stayed 1 night in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 4 nights in Sep 2025

8/10 Good

barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While enjoyed our stay it was almost impossible to control the room temperature. The floor heating has no thermostat so it stayed way too hot for our liking. Also the ice maker for the 2nd and 3rd floors wasn’t working making it a pain if you wanted ice. As an American I love my ice. Lol. Overall a nice stay though. The staff were very friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great as was the view! Staff were helpful and friendly. Would recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

Yu

Stayed 3 nights in Oct 2025

4/10 Poor

Bob

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Extremely dated and crazy over priced. Pillows were cheap and hard and not comfortable
Stayed 2 nights in Oct 2025

8/10 Good

S.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff when the room was too cold, facilities & rooms were clean. TVs were great and the hotel is within walking distance for everything. The bed was comfortable and the room was relatively spacious. The only issue we had was on the last night, house keeping had come in during the day and missed restocking the toilet paper (we were nearly out before they came) which would have come in handy later… as well as they didn’t bring more body soap which was a bummer as we ended up getting back to the hotel quite late. Easy mistake, but was just lightly inconvenient on the last night :) Just a note that for the parking, if your truck has even the smallest lift to it, it will not fit in the parking lot. The parking ceiling is very low and our regular F-150 (no lift) felt like a tight squeeze. The parking there is definitely more for SUV’s and cars. Over all would stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

JILL, Rockmart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Extremely efficient maid service. We received a free upgrade on arrival which made for a nice start to our vacation. Front desk staff was friendly and helpful. Very easy to recommend this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
We were
Stayed 1 night in Sep 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Nabil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable internet
Stayed 3 nights in Sep 2025

10/10 Excellent

Fritzi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth checked in. Staff friendly and helpful. Spa and pool on renovation but given options to use sister company. Free hot/cold drink. Clean and spacious room but dated. Walking distance to town
Stayed 3 nights in Sep 2025

6/10 Okay

Abhimanyu

Liked: Cleanliness, staff & service
Disliked: Room comfort
Infrastructure from WiFi to mattress is quite poor. Especially for the money being charged.
Stayed 3 nights in Sep 2025

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
I didnt like everything since they cancelled by booking less than an hour before we reached banff. We are 3 hrs away from banff. So beware to
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Travelled with partner
Disliked: Property conditions & facilities
The only good thing was the water pressure. Carpet had holes. Room A/C was noisy, could not be controlled. And it looks like a ski lodge straight out of the 70-80s. For the price, it’s not worth it. Spend a few bucks more and there are plenty of better options.
Stayed 6 nights in Sep 2025

8/10 Good

Christine, Bethpage

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I little run down but overall a nice place to stay
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa

Travelled with family
Clean rooms but hotel needs updated , lobby , no pool or hot tub
Stayed 3 nights in Sep 2025

2/10 Terrible

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Stayed 2 nights in Sep 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service
Good service from staff and clean. Nice bedding. Two bedroom suite was convenient and small kitchen worked well although seating for eating was limited. Decor was dated but functional.
Stayed 3 nights in Sep 2025