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Charltons Banff

3.0 star property

Photo gallery for Charltons Banff

Exterior
Lobby
Indoor pool
Deluxe Room, 1 King Bed, Mountain View
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping
The current price is AU$378
includes taxes & fees
31 May - 1 June

Explore the area

View map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(51 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Loft

Loft

Loft

8.2 out of 10
Very good
(66 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Deluxe Two Queen Room With Mountain View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(29 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Banff

At Charltons Banff you'll be within just a 15-minute stroll of popular places like Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a terrace and gas grills. Other amenities include a hot tub, free use of bicycles and ski passes. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Uptown District hotel include Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff National Park Information Centre - 14 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk
  • ‪A&W Canada - ‬7 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬13 min walk
  • ‪Shoku Izakaya - ‬14 min walk

About this property

Charltons Banff

Charltons Banff offers its guests an indoor pool, a hot tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. For a fee, parking is available.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Charging station for electric cars
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Reception
Banff Rocky Mountain Resort
Banff
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,939 reviews
The price is AU$417
includes taxes & fees
31 May - 1 June
Banff Rocky Mountain Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site self parking

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (June 01 – April 29): CAD 22.14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Is parking available at Charltons Banff?

Yep, Charltons Banff has a self car park with in/out privileges for CAD 15.70 per night. A self car park is also available, for a fee.

How much does it cost to stay at Charltons Banff?

As of 28 May 2026, prices found for a 1-night stay for 2 adults at Charltons Banff on 31 May 2026 start from AU$378, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Charltons Banff have a pool?

Charltons Banff has an indoor pool.

What makes Charltons Banff a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Charltons Banff.

Is there a free airport shuttle available at Charltons Banff?

No, Charltons Banff does not offer an airport shuttle service.

What time are check-in & check-out at Charltons Banff?

Check-in begins at 4 PM. Check-out time is 11 AM.

Charltons Banff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1018 reviews
Rating 8 - Good. 303 out of 1018 reviews
Rating 6 - Okay. 130 out of 1018 reviews
Rating 4 - Poor. 64 out of 1018 reviews
Rating 2 - Terrible. 36 out of 1018 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jo Ann

Stayed 3 nights in Feb 2026

6/10 Okay

Madeline

Travelled with family
Liked: Cleanliness, staff & service
We appreciated being able to check in early, which was a nice start to our stay. However, our key card wasn’t working, and we had to go back and forth to the front desk multiple times to report that we couldn’t get into the room. Since it was very cold outside, this became quite inconvenient. On the third attempt, we asked a staff member to come and check the door directly, and after resetting the code, we were finally able to get in. The location is very accessible, which we liked. That said, it would be much better if there were an on-site restaurant. Guests are currently directed to a sister hotel, which requires a bit of a walk not ideal during cold weather. Overall, a convenient location with helpful staff once the issue was addressed, but improvements to room access and on-site dining would make the experience much smoother.
Stayed 1 night in Feb 2026

10/10 Excellent

Maggie

Liked: Cleanliness
Great! Upgraded to a lovely room
Stayed 3 nights in Feb 2026

6/10 Okay

Lilyan

Travelled with partner
Disliked: Amenities
Room was very loud. You can hear everything happening outside and in the rooms beside you, it is quite unsettling. The photos are definitely more flattering than the property is in person. Overall not terrible, but not notably nice. The pool is very outdated and was not very clean (floating stuff in the pool, muddy and dirty footprints surround it) with no designated place to really shower or get dressed. The part about this property that is the biggest make or break was that it’s a mostly outdoor property. To get to your room (this might depend on where you are located on the property) you have to go outside to get to the front desk or the pool. This can be a huge downside if you are on the far end and it’s dead of winter when you are going from pool to hotel room. We had to run in the freezing cold while soaking wet from the pool because there is not a clean and dry location to shower and change in the pool area. It also means if you need to run to the front desk and there is a blizzard you might have to sacrifice a toe or two. The parking is not included ($15/day) which is not horribly expensive, however it is almost necessary because there is very limited street parking. Just something to keep in mind. Overall a solid 3/5. A solid stay if you can get it for the right price and you are prepared for the lack of amenities.
Stayed 4 nights in Dec 2025

10/10 Excellent

jonathan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was well laid out and spacious for a family
Stayed 3 nights in Feb 2026

6/10 Okay

Dennis

Liked: Cleanliness
Check in took too long. I was also charged for parking.
Stayed 1 night in Feb 2026

10/10 Excellent

Noman

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and helpful staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Staff and clean room
Stayed 4 nights in Feb 2026

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The free upgrade was awesome, and then king, loft room was amazing! Staff was very nice too
Stayed 3 nights in Feb 2026

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The pool and hot tub were fantastic. Great location and easy to walk to restaurants. Clean room with a big tv!
Stayed 4 nights in Feb 2026

8/10 Good

Bret, Calgary

Travelled with family
Disliked: Cleanliness
Front desk lady was very pleasant and helpful.
Stayed 2 nights in Feb 2026

8/10 Good

Barry

Stayed 2 nights in Feb 2026

8/10 Good

Cole

Stayed 3 nights in Feb 2026

10/10 Excellent

Taralynn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice view
Stayed 2 nights in Feb 2026

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

10/10 Excellent

Kassidy

Stayed 2 nights in Feb 2026

10/10 Excellent

Lavern

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff
Stayed 3 nights in Feb 2026

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Don’t appreciate being charged for parking when there is no other place to park
Stayed 1 night in Feb 2026

10/10 Excellent

Irene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and clean
Stayed 1 night in Feb 2026

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities
Comfortable, clean and central
Stayed 2 nights in Dec 2025

10/10 Excellent

Diarmuid

Stayed 3 nights in Nov 2025

6/10 Okay

Allison

Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean quiet great facilities
Stayed 1 night in Jan 2026

8/10 Good

Claude Roland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot. Enjoyed the pool, hot tub and sauna. Room was good. Only small issue with leaking fridge and 1 of the televisions didn’t work. Close to the bus pickup for the Big 3 ski resorts.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlie

Stayed 2 nights in Jan 2026