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Charltons Banff

3.0 star property
Hotel in Banff

Photo gallery for Charltons Banff

Lobby
Exterior
Terrace/patio
Reception
Deluxe Room, 2 Queen Beds, Mountain View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(37 reviews)

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Heated bathroom floor
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft

Loft

8.2 out of 10
Very good
(61 reviews)

Highlights

Separate sitting area
Fireplace
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

8.4 out of 10
Very good
(24 reviews)

Highlights

Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
2 bedrooms
Premium bedding
Hairdryer
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(31 reviews)

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Bathrobes
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Heated bathroom floor
Bathrobes
Separate bath and shower
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
LCD TV
Memory foam bed
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

About the area

Banff

Charltons Banff places you steps from Victoria Glacier and within a 15-minute stroll of Banff National Park Information Centre. Highlights at this hotel include in-room free WiFi and LCD TVs. .This pet-friendly hotel offers free WiFi in public areas, a terrace and gas grills. Added amenities include free use of bicycles and ski passes. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Uptown District hotel include Upper Hot Springs and Banff Gondola.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.2 km
  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪The Canadian Brewhouse - ‬12 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk

About this property

Charltons Banff

Hotel in Banff
Charltons Banff offers its guests a terrace, barbecue grills, and a fireplace in the lobby. WiFi is free in public spaces. Charltons Banff also features a front desk safe and a water dispenser. For a fee, parking is available.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Charging station for electric cars
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Reception
Banff Rocky Mountain Resort
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,646 reviews
The price is AU$168
includes taxes & fees
4 Dec - 5 Dec
Banff Rocky Mountain Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Is parking available at Charltons Banff?

Yep, Charltons Banff has a self car park with in/out privileges for CAD 15.70 per night. A self car park is also available, for a fee.

Is there a free airport shuttle available at Charltons Banff?

No, Charltons Banff does not offer an airport shuttle service.

What time are check-in & check-out at Charltons Banff?

Check-in begins at 4 PM. Check-out time is 11 AM.

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 1016 reviews
Rating 8 - Good. 323 out of 1016 reviews
Rating 6 - Okay. 135 out of 1016 reviews
Rating 4 - Poor. 69 out of 1016 reviews
Rating 2 - Terrible. 38 out of 1016 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jan, Langley

Clean, location is good on Banff Avenue
Stayed 1 night in Aug 2025

6/10 Okay

Modesto

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Ankit

Stayed 2 nights in Jun 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities
Perfect hotel
Stayed 2 nights in Aug 2025

8/10 Good

Cinthya Claricia Montero

Travelled with family and small children
Liked: Staff & service
Great convenient location, close to the main street.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Great value. Highly recommend.
Stayed 1 night in Aug 2025

6/10 Okay

Cecilia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel is in a great location; it was only a 5-10 minute walk to downtown Banff. The front desk staff was friendly and were able to check us in to our room an hour early or so. The kitchenette suite was not very clean unfortunately. While the beds were comfortable, we discovered small stains on the sheets on two of the beds. The floors were very dirty as well, and all of my white socks quickly turned black on the bottom after walking around for a short period. We enjoyed having a kitchenette though, and it was stocked with all we needed. Overall, I wouldn’t stay here again but I did enjoy the location.
Stayed 3 nights in Aug 2025

8/10 Good

Ali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 4 nights in Jun 2025

10/10 Excellent

Emi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Dilbagh

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old property, doesn’t justify the price we paid to stay there, no breakfast option, there’s no pool at this property. You have to walk half naked to next property where the staff was rude next door. Beds are not comfortable, but it was clean property and the room service was great at refilling the toiletries without reminding
Stayed 2 nights in Aug 2025

8/10 Good

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely room, upgraded to a mountain view.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sukhpal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

2/10 Terrible

Denisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Zhanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy to find this mini apartment with a room for myself and two separate twin beds for my adult kids who do not like to share. We finally got some rest. And while this hotel doesn’t have the latest modern decor or a fabulous fancy lobby it has everything we needed for comfort. It has wooden floors which we liked less bacteria. It has air conditionin. In the main bedroom it didn’t quite reach but there was a fan that did the job nicely. There was even fruit, water and coffee in the lobby. I truly loved staying her more than in other fancier hotels.
Stayed 1 night in Aug 2025

10/10 Excellent

Sona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, very walkable, right in Banff. There’s an elevator in the hotel, which made moving our luggage easy. Good parking. We chose the kitchenette suite and I cannot stress enough how amazing it was - they had all the utensils you would need to cook full meals, which is exactly what we wanted. You can’t go wrong with the kitchenette suite. They have free coffee and tea downstairs. The view is gorgeous, and it was really quiet. Perfect location. We had such a relaxing time, and would definitely come back again. The only complaint I have is that the luggage cart they have is cheap and terrible, but we’re probably the only ones coming with inordinate amount of luggage. Also the front desk NEVER picks up, NEVER, no matter what time you call them.
Stayed 4 nights in Aug 2025

8/10 Good

Landon

Stayed 1 night in Aug 2025

8/10 Good

Marites

Stayed 1 night in Aug 2025

8/10 Good

Fatemeh

Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Dilipkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Aug 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal and spacious stay in Banff
Stayed 3 nights in Aug 2025

4/10 Poor

Ryan

Travelled with partner
Disliked: Amenities, property conditions & facilities
No ac working very hot, changed rooms but not much better. Waiting for maintenance
Stayed 1 night in Aug 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was amazing
Stayed 2 nights in Aug 2025

6/10 Okay

Susan

Stayed 1 night in Aug 2025