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Banff Ptarmigan Inn

3.0 star property
Mountain hotel with 2 hot tubs, steps from Banff National Park Information Centre

Photo gallery for Banff Ptarmigan Inn

Front of property – evening/night
Reception hall
Standard Room Two Queens
Restaurant
Bicycling

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$176
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

8.8 out of 10
Excellent
(96 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

8.4 out of 10
Very good
(73 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

8.6 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

8.6 out of 10
Excellent
(53 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Fireplace
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

8.8 out of 10
Excellent
(89 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(95 reviews)

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout curtains

Mountain View King Suite

  • Sleeps 2

About the area

Banff

Banff Ptarmigan Inn places you in the centre of Banff, steps from Banff National Park Information Centre and within a short 5-minute stroll of Banff Lake Louise Tourism Bureau. Highlights at this hotel include 2 hot tubs, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. 1700 square feet (158 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a sauna and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this Downtown District hotel include Fairmont Banff Springs Bowling Centre and Upper Hot Springs.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Central Park - 9 min walk - 0.8 km
  • Banff Centre for Arts and Creativity - 11 min walk - 1.0 km

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk

About this property

Banff Ptarmigan Inn

Mountain hotel with 2 hot tubs, steps from Banff National Park Information Centre
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometres is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq. m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property entrance
Banff Caribou Lodge and Spa
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 3,028 reviews
The price is AU$177
includes taxes & fees
28 Jan - 29 Jan
Banff Caribou Lodge and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

What is the cancellation policy at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Ptarmigan Inn?

As of 23 Jan 2026, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on 25 Jan 2026 start from AU$175.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Ptarmigan Inn?

Yep, Banff Ptarmigan Inn has a free self car park. Onsite parking is limited.

What makes Banff Ptarmigan Inn a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Banff Ptarmigan Inn.

Is there a free airport shuttle available at Banff Ptarmigan Inn?

No, Banff Ptarmigan Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Ptarmigan Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Ptarmigan Inn?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Banff Ptarmigan Inn?

Cats and dogs are welcome at Banff Ptarmigan Inn, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1122 out of 1952 reviews
Rating 8 - Good. 531 out of 1952 reviews
Rating 6 - Okay. 196 out of 1952 reviews
Rating 4 - Poor. 59 out of 1952 reviews
Rating 2 - Terrible. 44 out of 1952 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, cozy rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Tamara Rosa

Liked: Cleanliness, amenities, property conditions & facilities
It’s a good place to stay in terms of convenience to shops and restaurants.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary Jo

Stayed 1 night in Oct 2025

8/10 Good

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice and helpful staff, easy check in and out, and the parking is great!
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Stayed 2 nights in Oct 2025

8/10 Good

spencer

Stayed 2 nights in Oct 2025

4/10 Poor

Kristi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a standard king, but apparently that means absolutely zero view, this room faces an atrium of old dilapidated furniture and a storage space for banquet chairs. We did go back to the desk and asked for a different room, thankfully moved but to a room with super limited view and the shower curtain had holes, bathroom vent was caked in dust and fluff, kettle was crusted with calcium build up and not useable. The location is good, as it is very close to the main avenue. Restaurant on site is not open for all hours and saw no clear signage of the hours. Tried to do brunch on Saturday at 11:30 and it was not open. Hot tubs have low powered jets, sauna and steam were ok, but run down. All in all a very average property with high rates. But close to town, which was the nicest part about it.
Atrium View
Upgraded Room View
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

10/10 Excellent

Ireneusz, Merrillville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Wonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds. Short walk to downtown.
Stayed 1 night in Oct 2025

8/10 Good

Wei

Stayed 2 nights in Oct 2025

8/10 Good

vivek

Room is clean but old property. parking issues
Stayed 2 nights in Oct 2025

10/10 Excellent

Clement

Stayed 1 night in Oct 2025

6/10 Okay

AILENE

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Not enough parking
Stayed 2 nights in Oct 2025

4/10 Poor

Kirsten

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Ptarmigan Inn

Stayed here to celebrate my graduation with my mom who hadn’t been to Banff in 15 years, and was surprised to see our room didn’t have a window. We had a balcony that overlooked the foyer which we tried to look past as we weren’t spending a bunch of time in the room. To start, there is not enough parking in the parkade for guests. The place has dust everywhere, the trees in the lobby, the skier statue, our room had used used ear things on the floor, and we were given half a toilet paper roll. The pillows are like sleeping on rocks, and we were awoken at 2am by the front staff loudly talking for almost 2+ hours in the foyer so we had zero rest and left tired. Would never stay here again and disappointed this was my mom’s experience in Banff and that I paid 250$ for this hotel room for a night.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very central.
Stayed 3 nights in Oct 2025

10/10 Excellent

Keith, Spokane

Stayed 2 nights in Sep 2025

8/10 Good

Tami

Liked: Cleanliness, staff & service, room comfort

Great location

Rooms are dated but clean. Bed and pillows were very comfortable and the location can’t be beat.
Stayed 3 nights in Oct 2025

8/10 Good

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was no wait, but the staff seemed tired and showed less care
Stayed 1 night in Oct 2025

8/10 Good

soheil

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 2 nights in Oct 2025

10/10 Excellent

Damien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the hotel is very conveniently located. There is shopping and dining options very close by. Parking was available for our entire time but was a pretty close to full as the weekend came near.
Stayed 3 nights in Oct 2025

10/10 Excellent

JOHN, La Canada Flintridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ptarmigan Inn is located in the heart of Banff main street area. We only stayed one night at the Inn after our Rocky Mountaineer experience before traveling on to Calgary. The hotel staff were friendly and welcoming. We loved the overall look of Ptarmigan Inn with its combination of traditional wood carvings and contemporary artwork. The full sized ski racer flying out of the wall above the elevators was very cool. The food at the restaurant was great with great service. The bison meatballs with pasta was very yummy. Our room was very comfortable and quiet. We would stay at Ptarmigan Inn next time we visit Banff and for a longer time instead of one night.
Stayed 1 night in Oct 2025