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Banff Ptarmigan Inn

3.0 star property
Hotel with 2 hot tubs, steps from Banff National Park Information Centre

Photo gallery for Banff Ptarmigan Inn

Front of property – evening/night
Meeting facility
Superior Room, 2 Queen Beds, Balcony
Reception
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar
  • Air conditioning
  • Pet-friendly
The current price is AU$663
includes taxes & fees
25 Sept - 26 Sept

Explore the area

View map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Fireplace
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

8.8 out of 10
Excellent
(78 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

8.4 out of 10
Very good
(69 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(86 reviews)

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

8.8 out of 10
Excellent
(88 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

8.4 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

8.6 out of 10
Excellent
(49 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Banff

Banff Ptarmigan Inn places you in the centre of Banff, steps from Banff National Park Information Centre and within a short 5-minute stroll of Banff Lake Louise Tourism Bureau. Highlights at this hotel include 2 hot tubs, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. 1700 square feet (158 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a sauna and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this Downtown District hotel include Banff Centre for Arts and Creativity and Upper Hot Springs.

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪BeaverTails - ‬5 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel with 2 hot tubs, steps from Banff National Park Information Centre
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometres is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq. m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Restaurant

Banff Caribou Lodge and Spa

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 2,825 reviews
The price is AU$603
includes taxes & fees
21 Sept - 22 Sept
Banff Caribou Lodge and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

What is the cancellation policy at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Ptarmigan Inn?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on 25 Sept 2025 start from AU$663.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Ptarmigan Inn?

Yep, Banff Ptarmigan Inn has a free self car park. Onsite parking is limited.

What makes Banff Ptarmigan Inn a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Banff Ptarmigan Inn.

Is there a free airport shuttle available at Banff Ptarmigan Inn?

No, Banff Ptarmigan Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Ptarmigan Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Ptarmigan Inn?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Banff Ptarmigan Inn?

Cats and dogs are welcome at Banff Ptarmigan Inn, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Reviews

Banff Ptarmigan Inn Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1010 out of 1774 reviews
Rating 8 - Good. 495 out of 1774 reviews
Rating 6 - Okay. 177 out of 1774 reviews
Rating 4 - Poor. 56 out of 1774 reviews
Rating 2 - Terrible. 36 out of 1774 reviews

Reviews

10/10 Excellent

Kaustubh Nilkanth, Cary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location! Great staff & property was nice, clean and well maintained.
Stayed 2 nights in Jun 2025

8/10 Good

Anita

Stayed 1 night in Jun 2025

10/10 Excellent

Heidemarie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased with this hotel. Everyone was extremely friendly and helpful. The location is perfect. Thank you for making my stay memorable 😊👍
Stayed 2 nights in Jun 2025

10/10 Excellent

maisie

Stayed 1 night in Jun 2025

8/10 Good

Happy, Kitchener

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked that the property was in Bamff Downtown and everything was at walking distance. No need to get the car out of hotel parking. Room and Washroom were good, neat and clean, mordern but the washroom are little narrow
Stayed 2 nights in Jun 2025

10/10 Excellent

r

Stayed 2 nights in Jun 2025

8/10 Good

Donald W

Liked: Cleanliness, staff & service, room comfort
Great location, large rooms. The rooms are worn and not well lit. Front desk staff friendly and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Anup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are good but washroom are very compact and no microwave , hot tub is so small .otherwise all good
Stayed 1 night in Jun 2025

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel, very close to the downtown. Many restaurants near, and everything is walkable. There is a parking lot with limited space and height restrication. The room was quiet.
Stayed 3 nights in Jun 2025

8/10 Good

Myong-sil May

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family of 4

The front staff was warm and welcoming. We recieved free bus passes with our room, which our 4 yr old was thrilled about! Taking the bus in an activity alone for littles. The room was clean and well maintained. The only “complaint” one could say is the coffee machine was finicky but it did work.
Stayed 2 nights in Jun 2025

8/10 Good

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in downtown Banff. Really friendly, helpful staff at check in, free parking below ground. Large spacious room, with coffee and water in mugs and glasses (no plastic - excellent!)
Stayed 3 nights in May 2025

10/10 Excellent

Arlana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good property, front desk staff were all awesome! Very accommodating and helped us with all our questions. Even though an older hotel, we were pleased. Pillows could use an update and pls pls pls upgrade to two ply Kleenex. Miheal, from Croatia, who served us breakfast on the patio this morning was super sweet and offered us excellent service.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Jun 2025

10/10 Excellent

XIAOYING

Stayed 1 night in Jun 2025

8/10 Good

Young

Travelled with family
The coffee machine was dusty and tne bathroom was cramped snd uncomfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Liping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location close to downtown shopping area, restaurants and shuttle stops. Less than ten minutes walking to a large free parking lot in train station besides hotel parking. Free shuttle bus voucher. Friendly and helpful staff. Clean and comfortable bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nicely designed. Would have liked better lighting in the room, it was a bit dark.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, walkable area property is very easy to navigate, and the staff gave great suggestions of restaurants. I am vegan and I highly recommend nourish.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We checked in around 8pm. The women who checked us in was incredibly helpful and friendly and gave us great tips for the area. My friend and I did the split room and it worked out great. The property was clean and cute and great proximity to food and shopping!
Stayed 4 nights in May 2025

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service
Very close to the downtown which made it convenient for us! Everything is walking distance. Friendly staff. Average rooms.
Stayed 1 night in May 2025

10/10 Excellent

Micheal Glen

Stayed 2 nights in May 2025

8/10 Good

Joanna Mae

Liked: Cleanliness, amenities, property conditions & facilities
We really liked the room and amenities especially the sauna and hot tub, the only concern was the fact that the hotel didn’t have any toothpaste or microwave. You had to go down to reheat the food, but their staff was accommodating and overall ambiance great! I’d give it a 4.5
Stayed 4 nights in May 2025

10/10 Excellent

Meressa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved my stay here!
Stayed 6 nights in May 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025