See all properties
Save
Entire condo

Douglas Fir Resort and Chalets

3.0 star property

Photo gallery for Douglas Fir Resort and Chalets

Exterior
42-inch flat-screen TV with cable channels, TV, fireplace
Loft | In-room dining
Outdoor spa tub
Outdoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$319
includes taxes & fees
18 May - 19 May

Explore the area

View map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Banff

A family-friendly stay in Banff awaits you at Douglas Fir Resort and Chalets. Within a 30-minute stroll, you'll find Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. .You can enjoy a flat-screen TV with cable channels, and each condo features free WiFi, a fireplace and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a soaking tub and free toiletries. A dining area, a sitting area and a DVD player are also available. .Enjoy access to 2 hot tubs along with a free water park and a 24-hour gym. Added amenities include free Wi-Fi in public areas, a children's swimming pool and ski storage. There's also free self parking, along with the convenience of a free ski shuttle.
View more Condo rentals in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 6 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 7 min drive - 2.0 km
  • Banff Centre for Arts and Creativity - 8 min drive - 2.4 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪A&W Canada - ‬14 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪Shoku Izakaya - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness centre. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains.

Similar properties

Reception
Banff Rocky Mountain Resort
Banff
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,923 reviews
The price is AU$319
includes taxes & fees
20 May - 21 May
Banff Rocky Mountain Resort

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 14 2026 to May 15 2026 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff

Douglas Fir Chalets Banff

Douglas Fir Resort

Douglas Fir Resort & Chalets

Douglas Fir Resort & Chalets Banff

Douglas Fir Banff

Douglas Fir Hotel Chalets

Douglas Fir Resort & Chalets Hotel Banff

Douglas Fir Resort And Chalets

Douglas Fir Resort and Chalets Condo

Douglas Fir Resort Chalets

Douglas Fir Resort and Chalets Banff

Douglas Fir Resort and Chalets Condo Banff

Frequently asked questions

What is the cancellation policy at Douglas Fir Resort and Chalets?

Douglas Fir Resort and Chalets offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on 18 May 2026 start from AU$319, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Douglas Fir Resort and Chalets?

Yep, Douglas Fir Resort and Chalets has a free self car park.

Does Douglas Fir Resort and Chalets have a pool?

Douglas Fir Resort and Chalets has a kids' pool.

Does Douglas Fir Resort and Chalets have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Douglas Fir Resort and Chalets?

This property features 2 hot tubs, as well as a soaking tub and a fireplace.

Is Douglas Fir Resort and Chalets family-friendly?

You bet! With amenities such as a children's pool, free water park access and a BBQ, it's no surprise that Douglas Fir Resort and Chalets is a hit with families.

Are there hot tubs in the rooms at Douglas Fir Resort and Chalets?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Douglas Fir Resort and Chalets?

No, Douglas Fir Resort and Chalets does not offer an airport shuttle service.

What time are check-in & check-out at Douglas Fir Resort and Chalets?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Douglas Fir Resort and Chalets?

No, only service animals are allowed.

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1540 out of 4096 reviews
Rating 8 - Good. 1520 out of 4096 reviews
Rating 6 - Okay. 632 out of 4096 reviews
Rating 4 - Poor. 282 out of 4096 reviews
Rating 2 - Terrible. 122 out of 4096 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Stayed 1 night in Feb 2026

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, Waterpark was great, loved the wood burning fireplace.
Stayed 2 nights in Feb 2026

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was cozy and perfect!
Stayed 1 night in Feb 2026

10/10 Excellent

Theresa

Stayed 3 nights in Feb 2026

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, had what we needed and the staff was very friendly to us
Stayed 5 nights in Feb 2026

8/10 Good

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing, cute little cottage like room. Actual wood burning fireplace that had the wood, kindling and paper at the ready. Slides were awesome as was the outdoor hottub. Had some issues with the linens but the staff were quick to make it right. Will definitely plan to stay here again.
Stayed 1 night in Feb 2026

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, amenities
We were surprised to be short a couple of bath towels and had a broken light, but we are happy with how quickly these issues were dealt with. The outside hottub could probably be a degree hotter.
Stayed 2 nights in Feb 2026

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quaint hotel with friendly staff and wood burning fireplaces in the rooms! Enjoyed the complimentary Roam passes to get down to Banff townsite.
Stayed 1 night in Feb 2026

10/10 Excellent

Melanie

Travelled with family
Liked: Amenities, property conditions & facilities
Love the amenities, the check-in and out process is easy, the condos are cozy, warm and quiet. Great for families
Stayed 2 nights in Feb 2026

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. The decor is a little dated but for the price it was good. Having assigned underground parking was great despite how tight the stalls are.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gabriella

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room; kind staff and the fireplace was amazing!
Stayed 2 nights in Jan 2026

8/10 Good

arashdeep

Travelled with family and small children
Good stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Brittney

Stayed 1 night in Jan 2026

10/10 Excellent

Paulo

Liked: Cleanliness, amenities
Staff was great, as usual
Stayed 3 nights in Jan 2026

6/10 Okay

Arthur H

Stayed 2 nights in Jan 2026

6/10 Okay

Mike

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Honestly this used to be one of my favorites. This time kind of sucked no hot water for the tub the room stunk and was falling apart. For 200 a night I think I will go elsewhere. The front desk lady was not overly friendly just needs an update . Super disappointed honestly 😪
Stayed 2 nights in Jan 2026

10/10 Excellent

WeiBin

Travelled with family
Liked: Cleanliness, amenities
Room is clean. staff is friendly. Swimming pool with slides are awesome.
Stayed 1 night in Jan 2026

2/10 Terrible

Marina

Travelled with group
Disliked: Amenities, property conditions & facilities
The room, the staff and the amenities were all terrible. Everything was completely run down. I was shocked. The pull out couch springs were all broken, my friend couldn’t sleep with her feet elevated and head sinking (even though the room is meant to sleep 4 and we were only 2 friends). When I tried to make waffles in the morning with their toaster it caught on fire and the fire alarm was set off(way too old). We called the staff to come up and show them the conditions of the room. We waited 2 hours for someone to come and help, no one ever showed up. So we ended up going to reception after 2 hours of waiting, but they informed us a manager wasn’t in until 3 pm. Our whole day was ruined just waiting to speak to a manager. Management tried to argue the pull out couch was for children only… I wouldn’t even let my child sleep on that couch. No wonder it was completely dead, not a single car or person in sight. Just because it’s Banff and it attracts tourists doesn’t mean you don’t have to uphold basic standards. It’s still a hotel for $$$/night not a $$ motel on the side of the highway. I spent most of my 2 night stay having to search, wait and speak with staff instead of enjoying the mountains. The pictures speak for themselves. I definitely wouldn’t recommend Douglas Fir to anyone.
Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Travelled with family
The key card system kept on getting demagnetized. At first they said it was my phone, however given I wasn’t carrying my phone next to it, they indicated it was likely because it got cold. We spent the majority of our days outside, so if you are doing the same, find an internal pocket so you don’t have to get the card rekeyed. I went to the front desk 5 times during our 3 day stay, which was not a big deal, just an annoyance. It was also generally not updated, so if that is important to you, do not book here. The lovely aspects were the space of the suites and the outdoor hot tub! Very relaxing and beautiful view of Mt Rundle!
Stayed 3 nights in Jan 2026

8/10 Good

Nancy

Stayed 3 nights in Jan 2026

10/10 Excellent

brent

Stayed 2 nights in Jan 2026

4/10 Poor

erkut

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Place is super outdated. Front desk employees are not friendly. Room furniture is from 1980s . No where to buy food and drinks. Never coming back to this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Stayed 4 nights in Jan 2026

10/10 Excellent

andrea

Stayed 1 night in Jan 2026