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3.8 out of 5

"View was amazing, staff were excellent also The heating in the room for our winter stay was very good " More

By a verified traveller on Wed 02 Jan 2019

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Hotel Description

At Douglas Fir Resort and Chalets you'll be within a 30-minute stroll of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau.

You can enjoy a flat-screen TV with cable channels, and each condo features free WiFi, a fireplace, and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a soaking tub and free toiletries. A dining area, a sitting area, and a DVD player are also available.

This ski condo building offers free WiFi in public areas, a 24-hour front desk, and barbecue grills. Additionally, you'll find ski storage and ski passes. There's also free self parking, along with the convenience of a free ski shuttle.

Studio, 1 Queen Bed with Sofa bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$368* Per night/room 19 Jul. - 20 Jul.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Loft, 1 Bedroom

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Loft

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Douglas Fir Resort and Chalets ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Douglas Fir Resort and Chalets

Everyone (3) Couples (1) Family (2)
4 out of 5
View was amazing, staff were excellent also The heating in the room for our winter stay was very good

Posted by on 2 Jan. 2019

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3 out of 5

Chalets needing renovation

Pros: Location is just a bit out of Banff which is a short drive away.
Cons: Renovation and upgrade of the chalets are desperately needed. The current condition barely reach 2 star level, yet the rate is more than 4 star.
Chalets are getting very old, run down and desperately needing upgrade and renovation, especially considering the very high price the place charge. Of course being in the middle of Rockies allow them to charge high rates nevertheless customers who pay this rate would expect better accommodation. Place is clean and comfortable, close to Banff that's about all.

Posted by on 6 Jul. 2018

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4 out of 5

Great Amenities

Pros: Amenities
Cons: Ventilation
Location: About 3 minutes from central Banff by car. Heaps to do in Banff and surrounds.
This is a great place to stay. The full kitchen allowed us to make our own meals which we enjoyed. The room was spacious and comfortable. The onsite convenience store was helpful. My son loved the waterpark which we were not aware of when booking. The only negatives were the room was very hot and the bathroom extractor fan did not seem to work. These were only minor issues. Would definitely stay here again.

Posted by , from NZ on 13 Sep. 2017

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4 out of 5

Very comfortable & great location

Good view outside back door. Good location Good service

Posted by on 23 Aug. 2017

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4 out of 5

great apartment - poor internet.

Pros: Quiet, comfortable, Kitchen always a bonus.
Cons: Internet service
Location: Location was good for us as we had a car. Perhaps a little far out of town if you have no car. However, bus stop to Banff at door.
Great little one bedder. Poor internet service was inconvenient.

Posted by , from Australia on 13 Jun. 2017

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About the Douglas Fir Resort and Chalets

Location 525 Tunnel Mountain Road, Banff, AB T1L1B2

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:

  • Business center
  • Children's club
  • Sauna
  • Spa tub
  • Swimming pool

Property Features

Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Banff Station (2.4 km / 1.5 mi)
  • Property shuttles: Free ski shuttle
  • Parking: Free self parking

Room Amenities

Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

  • In-room kitchen
  • Fireplace
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Portable fan

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25.05 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.05 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Douglas Fir And Chalets Banff
  • Douglas Fir Chalets Banff
  • Douglas Fir Resort
  • Douglas Fir Resort & Chalets
  • Douglas Fir Resort & Chalets Banff
  • Douglas Fir Banff
  • Douglas Fir Hotel Chalets
  • Douglas Fir Resort & Chalets Hotel Banff
  • Douglas Fir Resort And Chalets
  • Douglas Fir Resort and Chalets Condo
  • Douglas Fir Resort Chalets
  • Douglas Fir Resort and Chalets Banff
  • Douglas Fir Resort and Chalets Condo Banff

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.