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Mount Royal Hotel

3.0 star property
Mountain ski retreat with 2 hot tubs and restaurant

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Lunch, dinner, brunch served; American cuisine
Exterior
Executive lounge
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Air conditioning
  • Laundry
The current price is AU$614
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff National Park Information Centre
    ‪5 min walk‬
  • Banff Centre for Arts and Creativity
    ‪8 min walk‬

Room options

View all photos for Centennial Room (1 King)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(128 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(123 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Eco-friendly toiletries
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

About the area

Banff

Mount Royal Hotel places you in the centre of Banff, within a short 5-minute stroll of popular places like Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Highlights at this ski hotel include 2 hot tubs, a restaurant and a bar/lounge. .The restaurant, Brazen, serves American cuisine and is open for brunch, lunch and dinner. The Cascade Lounge is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown District hotel include Banff Centre for Arts and Creativity and Upper Hot Springs.

What's nearby

  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 8 min walk - 0.7 km
  • Fairmont Banff Springs Bowling Centre - 3 min drive - 1.4 km
  • Tunnel Mountain - 7 min drive - 1.8 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Magpie & Stump - ‬1 min walk
  • The Old Spaghetti Factory
  • ‪Bluebird Restaurant & Lobby Bar - ‬3 min walk

About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Terrace on the roof
  • Ski equipment storage
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Front of property - evening/night

The Elk & Avenue Hotel

  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,714 reviews
The price is AU$626
includes taxes & fees
2 Sept - 3 Sept
The Elk & Avenue Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self-parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

What is the cancellation policy at Mount Royal Hotel?

Mount Royal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mount Royal Hotel?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on 29 Sept 2025 start from AU$611.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mount Royal Hotel?

Yep, Mount Royal Hotel has an uncovered self car park for CAD 10 per night. Onsite parking is limited.

Is Mount Royal Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mount Royal Hotel is a hit with families.

Does Mount Royal Hotel serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Mount Royal Hotel?

No, but there's an airport shuttle that runs from 9:00 AM - 10:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Mount Royal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mount Royal Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Mount Royal Hotel?

No, only service animals are allowed.

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 845 out of 1336 reviews
Rating 8 - Good. 319 out of 1336 reviews
Rating 6 - Okay. 111 out of 1336 reviews
Rating 4 - Poor. 36 out of 1336 reviews
Rating 2 - Terrible. 25 out of 1336 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Abby

Liked: Amenities
The hot tub was misleading. It is not located outside of the balcony as indicated in the pictures.
Stayed 2 nights in May 2025

6/10 Okay

Dev

Liked: Cleanliness, staff & service
Best place to stay in this property because downtown is walkable all other attractions are near by( golf gondola , baw falls, surprise veiw point….
Stayed 1 night in May 2025

10/10 Excellent

Jaiden

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, clean rooms, loved the rooftop hot tubs. Was very quiet when we went.
Stayed 1 night in May 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2025

6/10 Okay

Jodi

Travelled with group
Liked: Cleanliness
Rooms are nice and clean. Front desk staff not as friendly as they should be.
Stayed 1 night in May 2025

10/10 Excellent

Ocean

Stayed 2 nights in May 2025

10/10 Excellent

Chang Kwon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect and very luxury hotel
Stayed 2 nights in May 2025

8/10 Good

Brian Leonard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. The room was cleaned and refreshed each day. The location of the hotel was excellent, with restaurants and shops all within walking distance.
Stayed 3 nights in May 2025

8/10 Good

Stuart, Edmonton

Stayed 1 night in May 2025

8/10 Good

Chynna Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Banff

Located at the heart of Banff, this hotel is within walking distance to most amenities. The rooms are cozy and clean although small in size. My only complaint is parking. Although they do have some space, it's not enough to accommodate during their peak or busy season. Other parking options are quite expensive. Overall, we enjoyed our stay.
Stayed 2 nights in Apr 2025

4/10 Poor

Jessica

Disliked: Staff & service
This hotel is in a great location, but the service was sub par. Seemed as though I was bothering them by asking where to park. The showers needed a good scrub, and they don’t have full size pillows, just 4 square ones to sleep with. There was also no water in the room, and when I went down to ask for them, she told me to fill the provided glasses with tap water from the bathroom - no water bottles is odd for hotels. Also be aware that the hot tubs up top are in a very “used” condition.
Stayed 1 night in May 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, although limited parking.
Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this hotel enough. The property is located right downtown, a 2-5 min walk from everything. The front desk staff were lovely and incredibly helpful. Will be back!
Stayed 3 nights in May 2025

8/10 Good

Anam

Travelled with partner
Liked: Cleanliness, staff & service
My only feedback would be to have a system so that guests don’t monopolize the hot tub. We noticed some guests were there on back-to-back nights. Also, the way to get to the hot tub isn’t the most private as you have to pass a lounge where people are socializing, which is a little strange.
Stayed 4 nights in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service
Usually stay further out so this was a nice change to be right in town, walkable to everything. The hotel is a bit of maze to get to rooms and rooms are small but comfortable.
Stayed 1 night in May 2025

10/10 Excellent

KUSHAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff...Great location, surrounded by beautiful hills, and walk in to down town shopping/food locations....
Stayed 1 night in May 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. No hot water and heat wasn't working as well. When i brought that up to the staff on my way out after a 1 night stay, she said best she could do was offer free parking. There are many hotels around, book elsewhere 100%
Stayed 1 night in May 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
On arrival the lady at the desk was not particularly welcoming. We then got into the room to find an interconnecting door to the room next door. I walked straight into next doors room not realising it wasn’t part of ours as they were in the bathroom, as they had their side open. I was told by the woman on front desk that this is standard in Canada and she was really quite rude, she tried to reassure me they couldn’t get into ours, but I hardly slept due to this and really noisy air con that stops and starts throughout the night. Great location and Banff is stunning, but I’d probably stay elsewhere next time.
Stayed 2 nights in May 2025

8/10 Good

Navdeep

Travelled with family
Liked: Cleanliness, staff & service

Overall good downtown property

It was a perfect location in the heart of downtown. Few things lacking in the room like a place to keep and open luggage, microwave and smart TV.
Stayed 1 night in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and simple stay
Stayed 2 nights in May 2025

6/10 Okay

Angelina

Stayed 2 nights in May 2025

10/10 Excellent

Tze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really central location, easy to explore Banff without the need for a vehicle. We were there during shoulder season and found parking in the lot by the hotel. Rooms were clean and comfortable. Some rooms are a walk and involves stairs, something to keep in mind for those who are less mobile. We definitely recommend this hotel and will be back!
Stayed 1 night in Apr 2025