Mount Royal Hotel

3.0 star property

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Executive lounge
Lunch, dinner and brunch served
Lobby sitting area
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$537
includes taxes & fees
7 June - 8 June

Explore the area

View map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

Room (Heritage)

8.8 out of 10
Excellent
(144 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Heritage Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Heritage King Room

  • Sleeps 2
  • Free Wi-Fi

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free Wi-Fi

Centennial Room (1 King)

9.2 out of 10
Wonderful
(63 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(149 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Banff

Mount Royal Hotel places you in the centre of Banff, within a short 5-minute stroll of popular places like Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Highlights at this ski hotel include a restaurant, a bar/lounge and Access to hot tub. .The restaurant, Brazen, serves American cuisine and is open for brunch, lunch and dinner. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 3-property class Downtown District hotel, attractions include Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Central Park - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 9 min walk - 0.8 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬2 min walk
  • ‪Shoku Izakaya - ‬1 min walk

About this property

Mount Royal Hotel

Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage and a hot tub. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 20 to 30 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen

Things to do

  • Bicycle storage
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 for adults and CAD 15 to 20 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self-parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

What is the cancellation policy at Mount Royal Hotel?

Mount Royal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mount Royal Hotel?

As of 2 June 2026, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on 7 June 2026 start from AU$537, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mount Royal Hotel?

Yep, Mount Royal Hotel has an uncovered self car park for CAD 10 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Mount Royal Hotel serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Mount Royal Hotel?

No, but there's an airport shuttle that runs from 9:00 AM - 10:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Mount Royal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mount Royal Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Mount Royal Hotel?

No, only service animals are allowed.

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 921 out of 1407 reviews
Rating 8 - Good. 306 out of 1407 reviews
Rating 6 - Okay. 110 out of 1407 reviews
Rating 4 - Poor. 41 out of 1407 reviews
Rating 2 - Terrible. 29 out of 1407 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2026

10/10 Excellent

Johnathan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms and nice staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are 3x repeat guests. We love this hotel and especially enjoy the rooftop hot tubs! It’s conveniently located on the main strip with many dining options available nearby and plenty of on site parking. Comfy beds, perfect shower & bath products. Always clean! See you next year!
Stayed 2 nights in Feb 2026

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was simple and they did their best to make me feel welcome. Combined two reservations so I did not need to move rooms.
Stayed 1 night in Feb 2026

10/10 Excellent

Theresia

Liked: Cleanliness, staff & service, amenities
Lovely Australian girl at the front desk, great staff in the restaurant. Rooms are a good size, clean, beds nice and comfortable with fluffy feather pillows:) Nespresso coffee machine takes it to next level!
Stayed 1 night in Feb 2026

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect central location. Rooms were clean and quiet. Hot tubs were great. Would stay here again.
Stayed 2 nights in Feb 2026

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Large room, 2 good size beds. Negatives are that the Hotel is getting a little dated. The rooms and beds could do with an update. The plus is definitely the location, right on the high street, close to shops, bars, restaurant's, buses etc. great, friendly staff. We would come back.
Stayed 8 nights in Feb 2026

10/10 Excellent

Angela

Stayed 4 nights in Feb 2026

10/10 Excellent

Theresia

Liked: Cleanliness, staff & service, amenities
Fabulous location, lovely comfortable, well appointed and clean room. Super comfy bed. Great rooftop hot tub. Restaurant excellent food and service
Stayed 2 nights in Feb 2026

10/10 Excellent

Mike

Stayed 1 night in Feb 2026

10/10 Excellent

John

Stayed 4 nights in Feb 2026

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness
Clean rooms, friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 3 nights in Feb 2026

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very good 👍
Stayed 5 nights in Feb 2026

10/10 Excellent

Pieter

Stayed 3 nights in Feb 2026

6/10 Okay

Michael

Disliked: Cleanliness, amenities
I stayed here for five nights while visiting Banff. The location is excellent and makes it easy to explore the town on foot. The amenities in the room were adequate, with working towels, safe, fridge, and kettle. Staff were friendly on the first evening, and overall the stay was acceptable, but several issues affected the experience, especially given the price. The room itself felt mediocre. The electrical outlets at the nightstand did not work properly. Maintenance briefly looked at the issue but did not bring tools and advised they could not fix it. Upon arrival, the bed sheets and pillowcases had visible stains. We requested cleaning twice during our stay. The first time, the sheets we placed on the floor were put back on the bed without being changed. The second request was eventually handled and the sheets were replaced. The bathroom was not properly cleaned during the stay, with the shower and sink remaining dirty, and toilet paper was not restocked unless we called, at which point only one roll was provided. The room fan was quite loud, which made sleeping difficult unless kept on a low setting. While this may be expected in an older building, it still impacted comfort. Parking was also challenging, with limited scattered spots that required checking frequently after leaving with the car. The property listing mentions a shuttle bus, but this was not directly offered. Staff explained they could only suggest third-party providers rather than arrange transportation, which
Stayed 4 nights in Feb 2026

10/10 Excellent

Maegan

Stayed 5 nights in Feb 2026

4/10 Poor

Tim

Disliked: Staff & service
Hotel management was very disappointing
Stayed 3 nights in Feb 2026

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Comfortable room in the heart of downtown. Easy parking and rooftop hottub
Stayed 3 nights in Jan 2026

10/10 Excellent

Lemmon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were amazing and the hot tubs were super nice! Will definitely be back!
Stayed 1 night in Feb 2026

4/10 Poor

Kayla

Stayed 1 night in Feb 2026

6/10 Okay

Alyssa

Stayed 1 night in Feb 2026

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our favourite place. Will always be back.
Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and perfectly located in banff
Stayed 4 nights in Jan 2026

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, amenities
Le personnel fut très gentil et avenant
Stayed 4 nights in Feb 2026