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Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, near Banff Lake Louise Tourism Bureau

Choose dates to view prices

Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Point of interest
Standard Room, 2 Queen Beds
Restaurant
Lobby

Reviews

8.4

Very good

Popular amenities

  • Hot tub
  • Restaurant
  • Spa
  • Room service
    Room serviceRoom service
  • Bar
    BarBar
  • Gym
    GymGym

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Popular LocationBanff National Park Information Centre11 min walk
  • Popular LocationBanff Lake Louise Tourism Bureau11 min walk
  • Popular LocationTunnel Mountain5 min drive
  • AirportCalgary, AB (YYC-Calgary Intl.)92 min drive

Similar properties

Interior entrance
The Fox Hotel and Suites
Hot tub
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (2068)
The price is AU$784
for 1 night
includes taxes & fees
10 Aug - 11 Aug
The Fox Hotel and Suites

About the area

Banff

Banff Caribou Lodge and Spa puts you in the centre of Banff, 0.9 km (0.6 mi) from Banff Lake Louise Tourism Bureau and 3.2 km (2 mi) from Cave and Basin National Historic Site. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Red Earth Spa can include massages and facials along with access to the hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna as well as access to yoga classes. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this Uptown District hotel, you'll be 3.4 km (2.1 mi) from Tunnel Mountain and 4.6 km (2.9 mi) from Banff Springs Golf Club.

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Banff Centre for Arts and Creativity - 16 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 7 min drive

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪Old Spaghetti Factory - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Whitebark Cafe - ‬11 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, near Banff Lake Louise Tourism Bureau
Banff Caribou Lodge and Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq. m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Contactless check-out is available.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

What is the cancellation policy at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of 27 July 2024, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on 26 Aug 2024 start from AU$636.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Caribou Lodge and Spa?

Yep, Banff Caribou Lodge and Spa has a free self car park.

Is there a spa on site at Banff Caribou Lodge and Spa?

Yep, Red Earth Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Banff Caribou Lodge and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa serve breakfast?

Yep, full breakfast is available daily.

Is there a free airport shuttle available at Banff Caribou Lodge and Spa?

No, Banff Caribou Lodge and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Caribou Lodge and Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Caribou Lodge and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Banff Caribou Lodge and Spa?

Dogs are welcome at Banff Caribou Lodge and Spa, with food and water bowls on offer.

Banff Caribou Lodge and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1296 out of 2512 reviews" "
Rating 8 - Good. 694 out of 2512 reviews" "
Rating 6 - Okay. 321 out of 2512 reviews" "
Rating 4 - Poor. 116 out of 2512 reviews" "
Rating 2 - Terrible. 85 out of 2512 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had to check in late and the vip benefit was unable to be used because of the late check
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we stayed in was good and clean, it's worth the price. However, I would suggest if they can add more lights in that Sundance Suite because it's kinda dim and if they would add a microwave that would be awesome.
Stayed 1 night in Apr 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kohen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Apr 2024

10/10 Excellent

kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and even surprised us with a nice bottle of wine to congratulate us on our honeymoon. Will definitely be back!
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place to stay in Banff.
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic time here! Amazing price and location and everyone is so nice. Having the Keg attached was great as well. Will be back for sure!
Stayed 1 night in Apr 2024

10/10 Excellent

Charlie

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Comfortable room with all the quaint banff decor touches.
Stayed 1 night in Apr 2024

6/10 Okay

Annaleah, Bothell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had to wait for a long time for a front desk agent. I think someone was late to work. But overall had a nice stay. Housekeeping service and the dining / bar customer service was excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and quiet and free bus passes were offered. Free parking as well.
Stayed 2 nights in Apr 2024

4/10 Poor

Estelle

Stayed 1 night in Apr 2024

8/10 Good

Denise, Unity

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All is good.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Stayed 2 nights in Apr 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel Unfortunately some parties were in hall by our room 1-3 am Didn’t sleep well Nice hot tub
Stayed 2 nights in Apr 2024

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff. Air conditioner in the hallway on the 4th floor was loud, no problems changing rooms though
Stayed 2 nights in Apr 2024

10/10 Excellent

almas

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Renee

Stayed 1 night in Apr 2024

6/10 Okay

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no parking for our vehicle and it was insanely noisy during the early hours of the evening due to people being loud!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Has a Keg restaurant as well. Very rustic and sweet. Love to stay again.
Stayed 1 night in Apr 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking height 6.4". To low for vehicle. Spa was expensive for the services provided
Stayed 2 nights in Apr 2024

2/10 Terrible

Ash

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We had a room booked then there was a strange smell and we found dirty socks in between the beds they swapped us rooms. Then I set up the couch for my kids to sleep in. There was a huge urine stain on the mattress. With two other little black spots looked like bugs I then checked over the who room and found the coffee maker had mold and very dusty in all areas. I talked to staff again and they put a sheet on the mattress. But nothing Eles. And told use they can’t do anything Eles for us I wouldn’t recommend this hotel if you want to see the photos I have those also
Stayed 1 night in Apr 2024

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities
Hot Tub, rustic feel
Stayed 2 nights in Apr 2024

8/10 Good

Cheryl

Stayed 1 night in Apr 2024