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Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, in the vicinity of Lake Minnewanka

Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Indoor pool
Lobby sitting area
Point of interest
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is AU$230
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪11 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪11 min walk‬
  • Banff Centre for Arts and Creativity
    ‪16 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Highlights

Balcony
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

Highlights

Fireplace
Private indoor hot tub
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Banff

Banff Caribou Lodge and Spa puts you in the centre of Banff, 9.4 km (5.9 mi) from Lake Minnewanka and 19.3 km (12 mi) from Sunshine Village. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Red Earth Spa can include massages and facials along with access to the hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna as well as access to yoga classes. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this Uptown District hotel include Banff National Park Information Centre and Banff Lake Louise Tourism Bureau.

What's nearby

  • Banff National Park Information Centre - 11 min walk - 1.0 km
  • Banff Lake Louise Tourism Bureau - 11 min walk - 1.0 km
  • Banff Centre for Arts and Creativity - 16 min walk - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 3.2 km
  • Tunnel Mountain - 5 min drive - 2.2 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, in the vicinity of Lake Minnewanka
Banff Caribou Lodge and Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq. m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, French, German, Japanese

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,183 reviews
The price is AU$187
includes taxes & fees
28 Apr - 29 Apr
Banff Rocky Mountain Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

What is the cancellation policy at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on 28 Apr 2025 start from AU$229.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Caribou Lodge and Spa?

Yep, Banff Caribou Lodge and Spa has a free self car park.

Is there a spa on site at Banff Caribou Lodge and Spa?

Yep, Red Earth Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Banff Caribou Lodge and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa serve breakfast?

Yep, full breakfast is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Banff Caribou Lodge and Spa?

No, Banff Caribou Lodge and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Caribou Lodge and Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Caribou Lodge and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Banff Caribou Lodge and Spa?

Cats and dogs are welcome at Banff Caribou Lodge and Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1430 out of 2634 reviews
Rating 8 - Good. 679 out of 2634 reviews
Rating 6 - Okay. 344 out of 2634 reviews
Rating 4 - Poor. 110 out of 2634 reviews
Rating 2 - Terrible. 71 out of 2634 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Keara

Stayed 2 nights in Jan 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite nice! Beds are comfortable but the pillows are too thick. The decor is very nice but the designer of the bathroom didn’t do their job very well. The toilet is too close to the shelves and is not to building code standards. The sink depth is too deep and doesn’t hold water. The noise from the hallway pressurization shaft that is directly across from Room 464 is too loud. Mechanical consultant needs to adjust it to reduce the noise. Love the heated parkade.
Stayed 2 nights in Jan 2025

8/10 Good

pat

Liked: Cleanliness, staff & service
Rooms are cold unless there is a portable heater in sink and bathtub very slow to drain
Stayed 2 nights in Jan 2025

10/10 Excellent

Mae Bernalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night and we had a great stay. It was quiet, convenient, and pleasant place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Brad

Liked: Staff & service, property conditions & facilities
Took the girlfriend to the Caribou Inn because of the underground parking the spa.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient
Stayed 3 nights in Jan 2025

6/10 Okay

Cheryl

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Jaclyn

Disliked: Staff & service, room comfort
Told us that we could check in early. Arrived and we weren’t able to check in early. Then we checked into the smallest room that the heat wasn’t working so was so warm. In the morning 2 staff walked into our rooms without knocking 2 different times. Very very unimpressed with the service and the experience. Will never stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Michaela

Stayed 1 night in Jan 2025

10/10 Excellent

Ryan Paul

Stayed 3 nights in Dec 2024

10/10 Excellent

yanett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay everything was close by and clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities
Love that the Keg is in the building. The rooms could use some touch ups
Stayed 2 nights in Jan 2025

6/10 Okay

Cade, Calgary

Travelled with partner
Disliked: Amenities, property conditions & facilities
Loud, hotpool over run with drunk people and kids running around.
Stayed 2 nights in Jan 2025

8/10 Good

OLIVER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and convenient
Stayed 3 nights in Jan 2025

10/10 Excellent

Cristian

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I loved our stay. Would recommend this hotel
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part everything was great. The one downside was that there were children’s hockey teams staying there and they were allowed to run wild and scream non stop in the lobby and hallways. Not necessarily the hotel’s fault (more like the parents) but it would have been nice if they had a room to go to in order to have their pizza party instead of taking over the lobby/entrance to the restaurant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark Robert, Derby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for a family Christmas and New Year ski vacation. We booked the Hotel and flights (from the UK) together on Expedia and was happy with the package and price. Our room was on the 3rd floor overlooking the front of the hotel. There was no issue with road or other noise, either from inside or outside of the hotel. The balcony was nice, and the view out onto the portico and front of the hotel, decorated for the holidays was lovely. Nicely done Caribou team! Some of the reviews list the rooms as "tired" and I guess the carpets are showing a bit of age and the TV stand is certainly a bit "retro". But apart from that the room was warm, beds comfortable and always clean and niceely serviced. The hotel is about a 10-mimute walk from the main shopping area and all the hotels on the main drag have resturants attached, so there is lots of choice. Carobou has a "Keg" steakhouse, which offers really good quality food (if a little pricey) if you are on a budget). One minor point: You can't sit in the inviting hotel lounge with a drink from the Keg bar because of a licensing issue. For me, that's a bit of an obvios "miss" that needs addressing. For Winter Sports, this hotel is an excellent choice. There is carparking under the hotel, and lockers for skis/boards, etc (the hotel will provide a padlock). The ski bus to/from Sunshine and Like Louise stops right outside hotel - so absolutely ideal. All staff super!
Stayed 12 nights in Dec 2024

8/10 Good

J. Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, but just fine for a stay
Stayed 1 night in Jan 2025

6/10 Okay

Sheri

Travelled with family and small children, Travelled with pets
Fireplace in main lobby was nice. Rooms are a bit narrow and cramped.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the caribou lodge. We especially loved the fact that we didn’t have to leave the hotel for dinner. Having the keg right down stairs was amazing.
Stayed 1 night in Jan 2025