See all properties
Save

Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, near Tunnel Mountain
VIP Access

Photo gallery for Banff Caribou Lodge and Spa

Restaurant
Indoor pool
Exterior
Lobby
Corner Suite with Spa Bath | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Spa
The current price is AU$640
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Tunnel Mountain
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(94 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(63 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(60 reviews)

Highlights

Balcony or patio
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(35 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Fireplace
Private indoor hot tub
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Banff

Banff Caribou Lodge and Spa puts you in the centre of Banff, 3.4 km (2.1 mi) from Tunnel Mountain and 9.4 km (5.9 mi) from Lake Minnewanka. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Red Earth Spa can include massages and facials along with access to the hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna as well as access to yoga classes. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 30-minute drive of this Uptown District hotel include Banff National Park and Sunshine Village.

What's nearby

  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪Evelyn's Coffee Bar - ‬14 min walk
  • ‪Farm & Fire - ‬11 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, near Tunnel Mountain
Banff Caribou Lodge and Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq. m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Front of property - evening/night

The Fox Hotel and Suites

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 2,417 reviews
The price is AU$569
includes taxes & fees
25 Sept - 26 Sept
The Fox Hotel and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

What is the cancellation policy at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on 4 Sept 2025 start from AU$640.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Caribou Lodge and Spa?

Yep, Banff Caribou Lodge and Spa has a free self car park.

Is there a spa on site at Banff Caribou Lodge and Spa?

Yep, Red Earth Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Banff Caribou Lodge and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa serve breakfast?

Yep, full breakfast is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Banff Caribou Lodge and Spa?

No, Banff Caribou Lodge and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Caribou Lodge and Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Caribou Lodge and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Banff Caribou Lodge and Spa?

Cats and dogs are welcome at Banff Caribou Lodge and Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1536 out of 2818 reviews
Rating 8 - Good. 726 out of 2818 reviews
Rating 6 - Okay. 369 out of 2818 reviews
Rating 4 - Poor. 112 out of 2818 reviews
Rating 2 - Terrible. 75 out of 2818 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Pifen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was not treated well while waiting for check-in. But later, other staff found my situation, and he came to help.
Stayed 1 night in May 2025

8/10 Good

Tanveer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to stay and price was fair, constant problems with key-cards failing however. Also didn't have linens swapped enough as we would have liked. Staff was kind and fantastic.
Stayed 4 nights in May 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great value with friendly, helpful staff, with The Keg restaurant right off the lobby and less than a km to downtown
Stayed 5 nights in May 2025

8/10 Good

Alain

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

bailey

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, and the hot tub was very nice!
Stayed 3 nights in May 2025

8/10 Good

Vadym

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cool. Thanks
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful room. Wonderful service. It sounds picky, but the soaps were too harsh for me & didn’t care for the scent.
Stayed 2 nights in May 2025

8/10 Good

Sach

Travelled with family
Liked: Cleanliness, staff & service, amenities
Only thing which is really not a issue was air conditioning
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Renee

Travelled with family
Disliked: Property conditions & facilities
Not good value, overpriced , outdated and lacking customer care service.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hot pool is lovely! Unfortunately, the hotel room was not air conditioned which was disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Alireza

Liked: Staff & service, property conditions & facilities
This is the value
Stayed 1 night in May 2025

10/10 Excellent

Hal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay at Caribou Lodge was great. Comfortable beds & relaxing hot pool area. On site The Keg restaurant was an added bonus for a fantastic breakfast. The location was convenient to catch the Roam transit as well. The reception area was welcoming and the staff went above & beyond to help us figure out the pick up location for an excursion we had planned. The in room coffee maker was in need of updating but it didn’t spoil our stay! Overall
Stayed 3 nights in May 2025

4/10 Poor

Debra L, Crossfield

Travelled with partner
Disliked: Amenities
Hotel is older , needs updated , no air conditioning and no microwave in rooms . The room that l booked was definitely unacceptable.. so small that could not push moving cart into room plus very hot and toilet too low for a senior to use . I complained to front deck staff was upgraded to supreme queen room with balcony and a portable air conditioner at no extra charge. We were staying for 2 nights at this hotel . Pleased with the large hot tub pool , underground parking and The Keg restaurant.
Stayed 1 night in May 2025

6/10 Okay

Debra L, Crossfield

Travelled with partner
No air conditioning in any rooms . Very dated hotel .. needs updated . We were upgraded to supreme queen room with a balcony and a portable air conditioner after I made a complaint at the front desk at no extra fee. We are seniors and reguire air conditioning, proper height toilets etc. Also no microwave are available in any rooms . We did like the underground parking , the huge hot tub area and The Keg restaurant.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great, except the pillows were so uncomfortable I left with a bad kink in my neck and shoulders.
Stayed 2 nights in May 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

CHAMAN

Liked: Cleanliness, staff & service, property conditions & facilities
I have pickup Truck (Ford-150) but hotel parking roof is very low I can’t park in hotel parking then I park in paid parking outside the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

SYDNEY

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute place to stay
Stayed 1 night in May 2025

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 1 night in Apr 2025