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Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, near Tunnel Mountain

Photo gallery for Banff Caribou Lodge and Spa

Restaurant
Property preview
Lobby
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is AU$193
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪12 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Place, Tunnel Mountain
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(98 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Fireplace
Private indoor hot tub
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(62 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(38 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(61 reviews)

Highlights

Balcony
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

About the area

Banff

Banff Caribou Lodge and Spa puts you in the centre of Banff, 3.4 km (2.1 mi) from Tunnel Mountain and 9.4 km (5.9 mi) from Lake Minnewanka. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Red Earth Spa can include massages and facials along with access to the hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna as well as access to yoga classes. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 30-minute drive of this Uptown District hotel include Banff National Park and Sunshine Village.

What's nearby

  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪Park Distillery + Restaurant - ‬14 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, near Tunnel Mountain
Banff Caribou Lodge and Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq. m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Front of property
Rundlestone Lodge
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,903 reviews
The price is AU$152
includes taxes & fees
12 Nov - 13 Nov
Rundlestone Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

What is the cancellation policy at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on 3 Nov 2025 start from AU$192.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Caribou Lodge and Spa?

Yep, Banff Caribou Lodge and Spa has a free self car park.

Is there a spa on site at Banff Caribou Lodge and Spa?

Yep, Red Earth Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Banff Caribou Lodge and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa serve breakfast?

Yep, full breakfast is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Banff Caribou Lodge and Spa?

No, Banff Caribou Lodge and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Caribou Lodge and Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Caribou Lodge and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Banff Caribou Lodge and Spa?

Cats and dogs are welcome at Banff Caribou Lodge and Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Reviews

Banff Caribou Lodge and Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1558 out of 2868 reviews
Rating 8 - Good. 741 out of 2868 reviews
Rating 6 - Okay. 374 out of 2868 reviews
Rating 4 - Poor. 120 out of 2868 reviews
Rating 2 - Terrible. 75 out of 2868 reviews

Reviews

8/10 Good

Bhanu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jasdeep

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Nasser

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Terri, Airdrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our anniversary getaway! The staff and treated us very well. We did a couple of spa treatments and enjoyed the site property restaurant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leah-

Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
Wonderful
Stayed 2 nights in Jul 2025

10/10 Excellent

Franklin Fletcher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very easy to go into town to get supplies and to visit National Parks. Food was a little expensive at the restaurant but food was good.. Service was great! Some of the furniture in room was dated/used. But overall, nice! I would stay here again.
Stayed 5 nights in Jul 2025

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice clean hotel, bed was comfortable and staff was friendly only thing was the suite did not have AC but nights are cool so opened the windows.
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at.
Stayed 3 nights in Jul 2025

2/10 Terrible

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately shortly after checking in we received a call for an emergency at home and had to 'check out' 15min later. Property and staff were all great and helped out as much as possible. Con: because we booked the hotel last min it was a non refundable room. Obviously the hotel couldnt do anything, and disappointing, expedia refused to show any compassion for our situation in any way. Going forward, i will be using hotels directly, or another booking app, and expedia will be un installed
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were super comfortable. Need more vegetarian dining options and egg-free desserts.
Stayed 3 nights in Jul 2025

6/10 Okay

Mohammed Shafee

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Navtej

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in, and as we enter the room I noticed the dust flying over around. The bedsheets also didn't look clean at all. Hence, we asked the hotel staff to change the bedding and clean up the room. However, they didnt listen to our concerns and told us to find a new room with my whole family around the evening. Its the weekend which makes it even more difficult to find a new place and when all we asked for was simple accommodation. Even before all this, there parking lot height was not sufficient even to enter my pick up truck into the parking lot. It should be on them to rely us this message. We could have been in a bad position. With all of this, I had such terrible experience with staff, and accommodations. The staff needs to be little more considerate and try to accommodate. There were kids with us and due to all the commontion even they got scared. Terrible experience.
Stayed 1 night in Jul 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Atanas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, free perks for Expedia members, and the free transit pass was a pleasant surprise. The Keg restaurant is right in the lobby, nice hot pools and spa. Definitely recommend!
Entrance
View from our room
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room is spacious and the Keg at the hotel has very nice breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

JOANN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice- has a spa and the Keg on site and the parking was free. They included 4 complimentary 3-day bus passes for our family and check-in and check-out was quick and easy. Would definitely stay again and highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Stayed 1 night in Jul 2025

2/10 Terrible

S M

Travelled with partner, Travelled with group
Disliked: Amenities
Nothing special about the property, It's a typical lodge. My disappointment falls in the the false advertising with the property and Expedia. They showed (have since taken it down) a very inviting outdoor pool, which was the second photo in the rolodex of pictures. At $600/night, as most properties were when I was booking, that pool was the deciding factor in my booking. When I got to the property and settled in, I went to see where the pool was... well the front desk wasn't surprised to find me looking for it, as lots of customers do, except its not on the property, its a "spring" located somewhere else. Also theres no AC, so put the fan on and slept with the window open, only to be woken up all night by the trains blasting their horns as the went by, 1-2 (small) blocks away. Then there was refrigeration Semi trucks parked behind us in the morning after a bad nights sleep, constantly running as they need to keep the food cold. Another thing as well, the Gondola. We booked through our hotel the last night we were there to go up the Gondola for Dinner. We were told theres restaurants up there that serve, until the mountain shut down, as we were one of the last groups up... however, they failed to mention that 2 of the 3 restaurants were closed for a private event, and the only other one had shut down by the time we were ready to eat... $200 for the two of us to go up there, specifically for a dinner at the top of the mountain... Banff however is beautiful. But I had to share
Stayed 2 nights in Jul 2025

6/10 Okay

Teri

Travelled with partner
Liked: Staff & service
Disliked: Amenities
We thought the hotel was OK. The rooms were a bit dated, and the amenities at the hotel were limited, such as coffee in the hotel lobby not there. Staff seemed friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great hot pool. Walking distance to downtown banff
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel and having the Keg as the onsite restaurant was great. It’s a but far from the main downtown area but still walkable. Lovely room amenities.
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Stayed 4 nights in Jul 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ac in the rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Afrooz

Stayed 2 nights in Jun 2025