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4.2 out of 5

"Was great to have fully self contained amenities and was a cosy apartment. The only issue was the bedroom TV wasn't set up for digital channels and th ... " More

By a verified traveller on Thu 10 Oct 2019

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Hotel Description

At Hidden Ridge Resort you'll be 2.4 km (1.5 mi) from Banff Centre for Arts and Creativity and 2.5 km (1.5 mi) from Banff National Park Information Centre. Highlights at this condo resort include free self parking, a spa tub, and in-room kitchens.

You can enjoy a flat-screen TV with a DVD player, and each condo features a washer/dryer, free WiFi, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a stovetop, and a dishwasher. Nice touches to enhance your stay include free toiletries and premium bedding. Free local calls and a hair dryer are also available.

This pet-friendly condo resort offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include a sauna, coffee/tea in a common area, and laundry facilities.

This 3.5-star Banff condo resort is 2.5 km (1.5 mi) from Banff Lake Louise Tourism Bureau and 3.8 km (2.4 mi) from Tunnel Mountain.

Deluxe Condo, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$162* Per night/room 20 May - 21 May

Premier Loft (2 Bedroom Condo - with Game room)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Deluxe Condo, 1 Bedroom (Loft)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Premier Condo (2 Bedroom Loft- 4 Q)

Bed Count 4 Queen Beds Maximum Occupancy 10 Max

Deluxe Condo, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premier Condo, 2 Bedrooms (Loft)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Hidden Ridge Resort ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hidden Ridge Resort

Everyone (2) Couples (5) Family (3)
4 out of 5
Was great to have fully self contained amenities and was a cosy apartment. The only issue was the bedroom TV wasn't set up for digital channels and the prompt response maintenance bloke wasn't able to fix it. Never saw anyone after that.

Posted by on 10 Oct. 2019

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5 out of 5
Great setting and facilities plus friendly staff, had a grear time and would recommend

Posted by on 18 Jul. 2019

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4 out of 5
No restaurant on site bit free bus into town for paying guests.

Posted by on 16 Jun. 2019

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5 out of 5
The setting was stunning, the apartments roomy, firewood provision was great and the hot tub was phenomenal!

Posted by on 15 Jan. 2019

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3 out of 5
Cons: Swiped credit card for $100 for incidentals and 2 weeks later still not reversed on credit card and no incidentals used
Facilities: Tired; Value: Over-priced; Cleanliness: Smelt musty;

Posted by , from Australia - TAS - Hobart on 14 Jul. 2014

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5 out of 5
Pros: Thermal hot pools and view
Cons: Noisy floor above
Location: Away from it all
Facilities: Outstanding, Wonderful thermal pools; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; Bus ticket given to guests for free shuttle into town

Posted by , from New Zealand - Taranaki on 23 Sep. 2013

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5 out of 5
Pros: Cute apartment with full kitchen, fantastic after a day on the slopes!
Cons: Some trouble with the keys & fireplace, but nothing major
Location: Tranquil
Facilities: Home away from home; Value: Great deal; Service: Professional, Friendly; Cleanliness: Delightful;

Posted by , from Australia - WA - Perth on 15 Apr. 2013

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3 out of 5
Pros: Outdoor spa with a view
Cons: Terrible uncomfortable bed
Location: Good views
Facilities: Everyday; Value: Average price; Service: Sufficient; Cleanliness: Dirty;

Posted by on 9 Oct. 2012

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4 out of 5
Pros: Hot Pool overlooking Valley
Cons: Dimly lit rooms
Location: Just right, Good views
Free bus tickets to get downtown are a great idea

Posted by , from Australia - VIC - Melbourne on 7 Sep. 2012

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4 out of 5
Pros: Well equipped kitchenette and relaxing log fire
Cons: Smallish bedroom with little hanging space but not really a major issue
Location: Tranquil
Facilities: Good; Value: Average price; Service: Flawless; Cleanliness: Spotless; Close to Banff centre and good for self-catering

Posted by , from Australia - WA - Regional WA on 9 Jun. 2012

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Property Features

Hidden Ridge Resort offers its guests a spa tub and a sauna. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at Hidden Ridge Resort. Self parking is free. This 3.5-star Banff condominium resort is smoke free.

  • 107 guestrooms or units
  • 2 levels
  • 3 buildings
  • Ski lift tickets
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Calgary International Airport (YYC) (137.4 km / 85.4 mi)
  • Train station: Banff Station (2.8 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Hidden Ridge Resort offers 107 accommodations with washers/dryers and DVD players. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star condominium resort have kitchens with refrigerators, stovetops, dishwashers, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff condominium resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hidden Ridge
  • Hidden Ridge Banff
  • Hidden Ridge Resort
  • Hidden Ridge Resort Banff
  • Hidden Ridge Hotel Banff
  • Hidden Ridge Resort Banff
  • Hidden Ridge Resort Condominium resort
  • Hidden Ridge Resort Condominium resort Banff

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.