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Tunnel Mountain Resort

3.5 star property
Family-friendly lodge with free local area shuttle and fitness centre

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Indoor pool
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Deluxe Condo, 1 Bedroom Loft (3 Queen)
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping
The current price is AU$589
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)

Highlights

Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Fan
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(64 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
HDTV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(66 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

8.8 out of 10
Excellent
(35 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(45 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(43 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Banff

A family-friendly stay in Banff awaits you at Tunnel Mountain Resort. Within steps you'll find Surprise Corner and Bow River within a 10-minute stroll. Highlights at this lodge include an indoor swimming pool, free self-parking and a free area shuttle. .Enjoy the gym and sauna as well as access to bike hire and mountain biking. Added amenities include free Wi-Fi in public areas, laundry facilities and ski passes. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 30-minute walk of this 3.5-property class Tunnel Mountain District lodge, attractions include Banff Centre for Arts and Creativity and Banff National Park Information Centre.
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.0 km
  • Tunnel Mountain - 7 min drive - 1.7 km
  • Fairmont Banff Springs Bowling Centre - 8 min drive - 3.1 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Park Distillery - ‬4 min drive
  • ‪A&W Canada - ‬12 min walk
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with free local area shuttle and fitness centre
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This 3.5-star Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Filipino, French, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

What is the cancellation policy at Tunnel Mountain Resort?

Tunnel Mountain Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tunnel Mountain Resort?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on 2 Sept 2025 start from AU$588.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tunnel Mountain Resort?

Yep, Tunnel Mountain Resort has a free self car park.

Does Tunnel Mountain Resort have a pool?

Tunnel Mountain Resort has an indoor pool.

Is Tunnel Mountain Resort family-friendly?

You bet! With amenities such as a playground, laundry facilities and a BBQ, it's no surprise that Tunnel Mountain Resort is a hit with families.

Is there a free airport shuttle available at Tunnel Mountain Resort?

No, Tunnel Mountain Resort does not offer an airport shuttle service.

What time are check-in & check-out at Tunnel Mountain Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Tunnel Mountain Resort?

Cats and dogs are welcome at Tunnel Mountain Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1150 out of 1851 reviews
Rating 8 - Good. 480 out of 1851 reviews
Rating 6 - Okay. 142 out of 1851 reviews
Rating 4 - Poor. 48 out of 1851 reviews
Rating 2 - Terrible. 31 out of 1851 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely. Great location even though not in town. We were given unlimited use passes for the bus which was so convenient. Staff were friendly. Would stay here again for sure.
Stayed 4 nights in May 2025

8/10 Good

Amandeep

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We stayed in a superior room. The place was good to stay but kitchen set up was not as convenient. It was located just after you get in so one can't open the main door with someone else in kitchen. The stove was a bit weird with a glass plate stove with all digital set up, took some time to get used to with two kids who required at-home cooking. Didn't expected to have to read through instructions pasted to use the stove. Parking outside the rooms gets bit crowded and narrow if you have a big car. Bathrooms were clean. Otherwise, good location.
Stayed 3 nights in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place to get away. Pool is small but its ok. They have a steam room and sauna. Looks like there used to be a hot tub there but not being used anymore which is sad. Staff are AMAZING. Suites are spacious, clean, stocked with dishes and cookware. Very close to downtown Banff. Highly recommend!
Stayed 2 nights in May 2025

8/10 Good

Melanie, Edmonton

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Hasel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Plenty of space for our group of 8.
Stayed 3 nights in May 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place.
Stayed 3 nights in May 2025

10/10 Excellent

Ian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These are the things I have experienced from my visit. Friendly, Clean suites, friendly staff, and Includes bus transits. Overall great experience.
Stayed 2 nights in May 2025

10/10 Excellent

Darla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
2 story loft was unique, clean, great views, great family place, kitchenette was well stocked but bring your own paper towels, cling wrap and foil. Bus stop right onsite, 5 min ride to downtown shops and dining. Pool onsite was cold.
Stayed 2 nights in May 2025

6/10 Okay

Kayla

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall this hotel was average. The WiFi is spotty and unreliable. The parking is very limited and close to all other cars. This hotel was good because it is on the shuttle line. The hotel gives you free bus passes. This saves a lot of time for going to down town. We were not in the room a lot so this was a good deal. They do have laundry on site if need be.
Stayed 6 nights in May 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Staff & service
Quiet stay, its an older complex, could do with some new furniture, has a number of features eg pool, firewood supplied
Stayed 3 nights in May 2025

10/10 Excellent

Zenab

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transit
Stayed 2 nights in May 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

May Weekend in Banff

We had our pups with us and the accommodations were perfect as we were on the main floor and the dogs were able to be up and close with wildlife(while on the outdoor patio). Very happy with the accommodations for pets, only suggestion would be to have a poop container for when you picked up after your pets. Loved the included bus pass that was very useful and made sense so as not to have to be concerned with parking in the downtown. Would definitely book and stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Shoaib

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 4 nights in May 2025

10/10 Excellent

Kwun Ping

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs & good services
Stayed 1 night in May 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint that I have is that the housekeeping staff doesn’t make your beds or come in clean or vacuum. For 3 days they emptied garbages, brought towels, and that was it. When I pay money for a nice room I expect better housekeeping. The hotel was very quiet, rooms were clean, lovely beds, and equipped as a kitchenette.
Stayed 3 nights in May 2025

10/10 Excellent

Rajveer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay…
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Stayed 1 night in May 2025

4/10 Poor

Lottie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The kitchenwares are not complete, no paper towel, kitchen condiments. Room is dusty. On a positive note, room is spacious and close to downtown.
Stayed 2 nights in May 2025

10/10 Excellent

Muhammad Waqas

Stayed 4 nights in May 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place for a girls' trip to Banff National Park for hiking, dining at the fabulous Fairmount Banff Springs (without having to pay so much for lodging) and generally hanging out and catching up.
Stayed 3 nights in May 2025

10/10 Excellent

Christela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family love the place! Feels like home. :)
Stayed 1 night in May 2025

10/10 Excellent

Yiwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s overall above and beyond my expectation
Stayed 2 nights in May 2025