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5.0 out of 5

"Great cabin with everything you would need. Beds were comfy. Kids loved the pool. " More

By a verified traveller on Tue 29 Oct 2019

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Hotel Description

A family-friendly stay in Banff awaits you at Tunnel Mountain Resort. You'll be 1.9 km (1.2 mi) from Banff Centre for Arts and Creativity and 1.9 km (1.2 mi) from Banff National Park Information Centre. Highlights at this lodge include an indoor swimming pool, free self parking, and a free area shuttle.

You can enjoy TVs with cable channels, and all 105 rooms feature free WiFi, coffee/tea makers, and free local calls. In-room dining is easy with amenities like refrigerators, microwaves, and stovetops. Hair dryers and free toiletries are also available.

Enjoy the gym and sauna as well as access to mountain biking and hiking/biking trails. Added amenities include free WiFi in public areas, laundry facilities, and ski passes. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.

You'll be 1.9 km (1.2 mi) from Banff Lake Louise Tourism Bureau and 3.3 km (2 mi) from Bow Falls with a stay at this 3.5-star Banff lodge.

Superior Suite, 1 Queen and 2 Twins

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$199* Per night/room 19 May - 20 May

Studio Condo

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Suite, 1 Queen and 1 King

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Mountain Cabin

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Tunnel Mountain Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tunnel Mountain Resort

Family (1)
5 out of 5
Great cabin with everything you would need. Beds were comfy. Kids loved the pool.

Posted by on 29 Oct. 2019

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Property Features

Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available. This 3.5-star Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Banff Station (2.4 km / 1.5 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. This Banff lodge provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2018.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Heating
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 25.00 per pet, per night
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Tunnel
  • Tunnel Mountain
  • Tunnel Mountain Banff
  • Tunnel Mountain Resort
  • Tunnel Mountain Resort Banff
  • Banff Tunnel Mountain Chalet Hotel
  • Banff Tunnel Mountain Resort
  • Tunnel Mountain Chalet
  • Tunnel Mountain Hotel Banff
  • Tunnel Mountain Resort Lodge
  • Tunnel Mountain Resort Banff
  • Tunnel Mountain Resort Lodge Banff

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.