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4.5 out of 5

"I love the ambiance as soon as come in the lobby and the room. " More

By a verified traveller on Sun 13 Oct 2019

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Hotel Description

The Rimrock Resort Hotel places you steps from Upper Hot Springs and within a short 5-minute stroll of Banff Gondola. Highlights at this resort include 2 restaurants, 2 bars/lounges, and a full-service spa.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. Enjoy the indoor swimming pool, gym, spa tub, and sauna. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Banff resort, you'll be 27.3 km (16.9 mi) from Banff National Park.

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$324* Per night/room 28 Oct. - 29 Oct.

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room With Obstructed Views, 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Rimrock Resort Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Rimrock Resort Hotel

Everyone (1) Couples (1)
5 out of 5

Posted by on 10 Mar. 2020

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4 out of 5
I love the ambiance as soon as come in the lobby and the room.

Posted by on 13 Oct. 2019

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About the The Rimrock Resort Hotel

Location 300 Moutain Avenue, Banff, AB T1L 1J2

Property Features

The Rimrock Resort Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There are 13 meeting rooms available. A spa tub, a sauna, and a terrace are also featured at the eco-friendly The Rimrock Resort Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Banff resort.

  • 1 building
  • 343 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1993
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Banff Station (4.8 km / 3 mi)
  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Rimrock Resort Hotel offers 343 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

The Rimrock Resort Hotel has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Children stay free
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 17
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8 and CAD 35 per person (approximately)
  • Self parking fee: CAD 22.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rimrock
  • Rimrock Banff
  • Rimrock Resort Hotel
  • Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Resort
  • The Rimrock Resort Hotel Resort Banff

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Programme
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.