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4.7 out of 5

"Thanks Darren for the great service " More

By a verified traveller on Sun 25 Dec 2022

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Hotel Description

The Elk & Avenue Hotel places you steps from Banff Lake Louise Tourism Bureau and within a 15-minute stroll of Banff Centre for Arts and Creativity. Highlights at this hotel include a restaurant, a bar/lounge, and a spa tub.

This pet-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include a sauna, a coffee shop/cafe, and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of self parking.

Places within a 30-minute walk of this 3-star Downtown District hotel include Fairmont Banff Springs Bowling Centre and Cave and Basin National Historic Site.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$168* Per night/room 4 Apr. - 5 Apr.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Loft

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds Pet Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Elk & Avenue Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Elk & Avenue Hotel

Family (3)
5 out of 5

Posted by on 20 Jan. 2024

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Comment from Hotel Management

8 Feb. 2024 by front office supervisor

Dear Mark, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

5 out of 5
Thanks Darren for the great service

Posted by on 25 Dec. 2022

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Comment from Hotel Management

2 Jan. 2023 by front office supervisor

Dear Nicole, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future!I will share your review with Daren. Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

4 out of 5
Property central to town, good restaurants in hotel. Very comfortable with polite staff.

Posted by on 15 May 2022

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Comment from Hotel Management

22 May 2022 by Front office supervisor

Dear Rosemary, Thank you for your kind review. I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient. We look forward to your future stay with us! Warm Regards Mathieu Front Office Supervisor Elk & Avenue Hotel

About the The Elk & Avenue Hotel

Location 333 Banff Ave, Banff, AB T1L1B1

Property Features

The Elk & Avenue Hotel offers its guests a spa tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a vending machine are also featured at The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Banff hotel is smoke free.

  • 162 guestrooms or units
  • 3 levels
  • Built in 1988
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Banff Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

  • HD television
  • Cable channels
  • Coffee maker
  • Down blanket
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Farm & Fire - Onsite restaurant.

Good Earth - Onsite coffee shop. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property uses solar energy. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Renewable energy source - solar
  • Children stay free - maximum age 18
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 5 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff International
  • Elk Avenue Hotel Banff
  • Hotel Banff International
  • Elk Avenue Hotel
  • Elk Avenue Banff
  • The Elk Avenue Hotel
  • The Elk Avenue Hotel
  • The Elk & Avenue Hotel Hotel
  • The Elk & Avenue Hotel Banff
  • The Elk & Avenue Hotel Hotel Banff

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.