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4.3 out of 5

"Property central to town, good restaurants in hotel. Very comfortable with polite staff. " More

By a verified traveller on Sun 15 May 2022

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Hotel Description

The Elk & Avenue Hotel places you steps from Banff Lake Louise Tourism Bureau and within a 15-minute stroll of Banff Centre for Arts and Creativity. Highlights at this hotel include a restaurant, a bar/lounge, and a spa tub.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include a sauna, a coffee shop/cafe, and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and 1:00 PM. There's also the convenience of self parking.

With a stay at this 3-star Banff hotel, you'll be 2.3 km (1.4 mi) from Cave and Basin National Historic Site and 3.2 km (2 mi) from Tunnel Mountain.

Standard Room, 1 King Bed (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$419* Per night/room 11 Sep. - 12 Sep.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Loft

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds Pet Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Elk & Avenue Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Elk & Avenue Hotel

Couples (2) Family (1)
4 out of 5
Property central to town, good restaurants in hotel. Very comfortable with polite staff.

Posted by on 15 May 2022

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Comment from Hotel Management

22 May 2022 by Front office supervisor

Dear Rosemary, Thank you for your kind review. I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient. We look forward to your future stay with us! Warm Regards Mathieu Front Office Supervisor Elk & Avenue Hotel

4 out of 5
The Elk is close to the main area of Banff. Easy to walk to.

Posted by , from Perth, Western Australia on 27 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Jozette (Front Office Supervisor)

Dear Guest, Thank you for your kind review. I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our location convenient. We look forward to your future stay with us! Warm Regards Jozette Front Office Supervisor Elk & Avenue Hotel

5 out of 5
Great location in downtown Banff, only a quick walk to shops and restaurants in town. One of the comfiest beds I’ve ever slept on. Definitely will be back next time I return to Canada!

Posted by on 22 Nov. 2019

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Comment from Hotel Management

7 Dec. 2019 by Jozette

Dear Guest, Thank you for your kind review. I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient. We look forward to your future stay with us! Warm Regards Jozette Front Office Supervisor Elk & Avenue Hotel

About the The Elk & Avenue Hotel

Location 333 Banff Ave, Banff, AB T1L1B1

Property Features

The Elk & Avenue Hotel offers its guests a spa tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Elk & Avenue Hotel was completed in June 2016. This 3-star Banff hotel is smoke free.

  • 162 guestrooms or units
  • 3 levels
  • Built in 1988
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Banff Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

  • HD television
  • Cable channels
  • Coffee maker
  • Down blanket
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.

Farm & Fire - Onsite restaurant.

Good Earth - Onsite coffee shop. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Elk & Avenue Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free: Maximum age 18
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Masks are not compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 22 for adults, CAD 10 and CAD 10 for children (approximately)
  • Covered self parking fee: CAD 5 per night
  • Nearby parking fee: CAD 5 (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff International
  • Elk Avenue Hotel Banff
  • Hotel Banff International
  • Elk Avenue Hotel
  • Elk Avenue Banff
  • The Elk Avenue Hotel
  • The Elk & Avenue Hotel Hotel
  • The Elk & Avenue Hotel Banff
  • The Elk & Avenue Hotel Hotel Banff

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.