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4.3 out of 5

"Welcoming staff, easy booking process, comfortable room, good location. " More

By a verified traveller on Sun 04 Oct 2020

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Hotel Description

At Rockhampton Serviced Apartments you'll be within a 20-minute walk of Archer Park Station & Steam Train Museum and 1.7 km (1.1 mi) from Pilbeam Theatre. Highlights at this property include an outdoor swimming pool and in-room free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features free newspapers, a ceiling fan, and a hair dryer. A refrigerator and a microwave make in-room dining convenient. A phone and an iron/ironing board are also available. Weekly housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, a garden, and luggage storage. Added amenities include laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3.5-star Allenstown property include Rockhampton Hospital and Rockhampton Art Gallery.

Two-Bedroom Apartment QB 2SB Dishwasher

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Rockhampton Serviced Apartments ratings based on 110 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rockhampton Serviced Apartments

Everyone (65) Couples (18) Business (1) Family (24)
4 out of 5
Welcoming staff, easy booking process, comfortable room, good location.

Posted by , from Biloela on 4 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by Management

Dear Ruth. Thank you for taking the time to provide a review of your stay. We are pleased that you enjoyed your stay. Take care!

4 out of 5
Nice big room with off street parking. A good place for a 1-2 night stopover.

Posted by on 6 Sep. 2020

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Comment from Hotel Management

7 Sep. 2020 by Management

Dear Traveller. Thank you for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

4 out of 5

Posted by on 3 Sep. 2020

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Comment from Hotel Management

7 Sep. 2020 by Management

Dear Traveller. Thank you for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

5 out of 5
Excellent accommodation , quiet location, well maintained

Posted by , from Mission Beach on 13 Jul. 2020

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Comment from Hotel Management

15 Jul. 2020 by Management

Dear Sally. Thank you for taking the time to provide a review of your stay. I am pleased to hear that you like the quiet location. Take care!

5 out of 5
Apartment was moden and clean and tidy. Super helpful staff.

Posted by on 9 Jul. 2020

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Comment from Hotel Management

12 Jul. 2020 by Management

Dear Guest. Thank you for giving us a perfect rating and for recommending our apartments to other travellers. We will let Pat know that you were pleased with her service. We hope to welcome you back again soon.

4 out of 5
Off the main road and close to take away shops. The lady at the desk (Lee) was very helpful when we needed a late check in.

Posted by , from Townsville on 7 Jul. 2020

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Comment from Hotel Management

9 Jul. 2020 by Management

Dear Timmy. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home.

2 out of 5
Very budget accommodation. In need of renovation.

Posted by on 14 Jun. 2020

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Comment from Hotel Management

14 Jun. 2020 by Management

Dear Guest. We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We do hope you give us another chance as we will definitely improve our services.

4 out of 5

Posted by on 11 Jun. 2020

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Comment from Hotel Management

11 Jun. 2020 by Management

Thank you for your review, we are pleased you enjoyed your stay.

5 out of 5
Easy check in. Very clean. Nice wide car parking spaces.

Posted by on 11 May 2020

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Comment from Hotel Management

19 May 2020 by Management

Dear Guest. I pleased to hear that you found the check-in process easy and that you enjoyed your stay. Take care!

5 out of 5
Great place, huge variety of types of rooms. Very comfortable place to stay.

Posted by on 8 May 2020

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Comment from Hotel Management

19 May 2020 by Management

Dear Guest. Thank you for taking the time to write a review. I pleased to hear that you your found the rooms comfortable and that you enjoyed your stay. Take care!

About the Rockhampton Serviced Apartments

Location 128 Denham Street, Allenstown, QLD 4700

Property Features

As a guest of Rockhampton Serviced Apartments, you'll find an outdoor pool, a garden, and laundry facilities. WiFi is free in public spaces. Free self parking is available. This 3.5-star Rockhampton apartment is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rockhampton, QLD (ROK) (3.5 km / 2.2 mi)
  • Train station: Rockhampton Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Rockhampton Serviced Apartments offers 29 air-conditioned accommodations with complimentary newspapers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower
  • Housekeeping (weekly)
  • Newspapers (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Rockhampton Serviced Apartments Apartment Allenstown
  • Rockhampton Serviced Apartments
  • Rockhampton Serviced Apartments Allenstown
  • Rockhampton Serviced s enstow
  • Rockhampton Serviced Apartments Apartment
  • Rockhampton Serviced Apartments Allenstown
  • Rockhampton Serviced Apartments Apartment Allenstown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.