Skip to main content
Beginning of main content
4.6 out of 5

"When booking made arrangements for an early arrival which the system accepted... When we arrived apartment's had no record of us arriving early.... ju ... " More

By a verified traveller on Tue 22 Jun 2021

Enter dates to see availability

Hotel Description

At Wollongong Serviced Apartments you'll be within just a 15-minute stroll of WIN Entertainment Centre and WIN Stadium. Highlights at this property include free self parking, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with a balcony, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a microwave. A separate tub and shower, a coffee/tea maker, and a hair dryer are also available.

This business-friendly apartment building offers free WiFi in public areas, a terrace, and dry cleaning/laundry services. Additionally, you'll find laundry facilities, luggage storage, and an elevator.

Places within a 15-minute walk of this 4-star Wollongong CBD property include Wollongong Golf Club and Wollongong City Beach.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$149* Per night/room 9 Aug. - 10 Aug.

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Wollongong Serviced Apartments ratings based on 207 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wollongong Serviced Apartments

Everyone (97) Couples (38) Business (1) Family (65)
3 out of 5
When booking made arrangements for an early arrival which the system accepted... When we arrived apartment's had no record of us arriving early.... just as well I had all my booking sheets... venue blamed Wot if

Posted by on 22 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

22 Jun. 2021 by .

I apologise if we weren't ready when you arrived. If you had provided your name, I could investigate how we missed your early arrival request. As it is, I can only say that I hope you weren't too inconvenienced as we do, if at all possible, aim to cater for our guest's requests. Thank you for your feedback, all guest's thoughts are helpful. Regards Susan

5 out of 5
Great Serviced apartments. More space than I expected.

Posted by on 20 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

21 Jun. 2021 by .

Thank you for your comments. We are pleased you appear to have enjoyed your stay and hope we might welcome you back in the future if you visit Wollongong again. Regards Susan

5 out of 5

Posted by on 28 May 2021

Was this review helpful to you?
Comment from Hotel Management

8 Jun. 2021 by .

Thank you for taking the time to post your score. We are very pleased that you appear to have enjoyed your stay with us and hope you might return sometime in the future if you are in Wollongong. Regards Susan

5 out of 5
Excellent staff.Extremely friendly & efficient

Posted by on 27 May 2021

Was this review helpful to you?
Comment from Hotel Management

28 May 2021 by .

Thank you for your feedback. We are very pleased you appear to have enjoyed your stay here and hope we might see you again sometime in the future if your travels bring you back to Wollongong. Regards Susan

5 out of 5

Posted by on 23 May 2021

Was this review helpful to you?
Comment from Hotel Management

2 Jun. 2021 by .

Thank you for your score. We are very happy you appear to have enjoyed your stay with us and hope you might visit us again should you return to Wollongong sometime in the future. Regards Susan

5 out of 5
Neat and tidy and very clean had everything only thing I didn’t like was the shower not much water pressure like as if the water is limited when showering

Posted by on 12 May 2021

Was this review helpful to you?
Comment from Hotel Management

16 May 2021 by .

Thank you for your feedback. I am surprised about the water pressure comment as the water isn't limited. As you have chosen to remain 'anonymous', I can't check your particular apartment but will certainly monitor future comments and thank you again for alerting us to this possible problem. We are very pleased that despite this, you seem to have enjoyed your stay and hope you might visit us again if you are in Wollongong in the future. Regards Susan

4 out of 5
The location is short walk to the mall, friendly staff and clean

Posted by on 5 May 2021

Was this review helpful to you?
Comment from Hotel Management

7 May 2021 by .

Thank you for taking the time to post your comments. I am pleased you enjoyed your stay with us and hope perhaps we will have the opportunity to welcome you back sometime in the future if your travels bring you to Wollongong. Regards Susan

4 out of 5
Great service, good price, good size rooms.. has everything you need for your stay.. would stay there again.. highly recommend.. furniture is a bit tired

Posted by on 29 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

3 May 2021 by .

Thank you for your comments. We are very pleased that you enjoyed your stay and look forward to welcoming you back sometime in the future hopefully. Regards Susan

4 out of 5
Spacious serviced apartment, well-equipped (although didn't use it much). Air conditioner was making wierd noises and air conditioner remote was not cleaned in between stays. There is a $50 fee if you contact reception after hours (assistance over phone) or $100 fee if they have to attend physically.

Posted by on 8 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

12 Apr. 2021 by .

Good afternoon and thank you for your feedback. As I am unable to work out which apartment you stayed in, I am unable to comment on the air-conditioning. With regard to the charges for call outs. These charges would only ever be applied if the call was completely unnecessary and is only a deterrent against this happening. Regards Susan

5 out of 5
Easy check-in and a good central location within a short walk to main shops in Wollongong. Fully self-contained

Posted by on 29 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

29 Mar. 2021 by .

Thank you for your score and comments. We are very pleased you appear to have enjoyed your stay and hope you might visit us again if you return to Wollongong sometime in the future. Thank you again for your feedback, always appreciated. Regards Susan

About the Wollongong Serviced Apartments

Location 54 Kembla Street, Wollongong, NSW 2500

Property Features

As a guest of Wollongong Serviced Apartments, you'll find a terrace, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Free self parking is available. This 4-star Wollongong apartment is smoke free.

  • 21 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Shellharbour, NSW (WOL) (23.5 km / 14.6 mi)
  • Train station: Wollongong Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Wollongong Serviced Apartments offers 21 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 6:00 PM
  • Saturday - Saturday: 10:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM until midday on Sunday

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 6:00 PM
  • Saturday - Saturday: 10:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per stay.
  • Cribs (infant beds) are available for AUD 5 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5 per stay
  • Rollaway bed fee: AUD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wollongong Serviced Apartments Apartment
  • Wollongong Serviced Apartments
  • Wollongong Serviced Apartments Apartment
  • Wollongong Serviced Apartments Wollongong
  • Wollongong Serviced Apartments Apartment Wollongong

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

url importing http://www.wotif.com/Wollongong-Hotels-Wollongong-Serviced-Apartments.h9720776-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Wollongong-Hotels-Wollongong-Serviced-Apartments.h9720776-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Wollongong-Hotels-Wollongong-Serviced-Apartments.h9720776-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.