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4.5 out of 5

"Last minutes booking near CBD , clean spacious and a friendly host / staff who met me on arrival . Price included secure parking . My room was actual ... " More

By a verified traveller on Sat 09 Mar 2024

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Hotel Description

At Wollongong Serviced Apartments you'll be within just a 15-minute stroll of WIN Entertainment Centre and Wollongong City Beach. Highlights at this aparthotel include free self parking, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with a balcony, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A separate tub and shower, a coffee/tea maker, and a hair dryer are also available.

This business-friendly aparthotel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and luggage storage.

Places within a 15-minute walk of this 4-star Wollongong CBD aparthotel include WIN Stadium and Wollongong Golf Club.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$178* Per night/room 14 Apr. - 15 Apr.

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Wollongong Serviced Apartments ratings based on 249 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wollongong Serviced Apartments

Everyone (107) Couples (50) Business (1) Family (75)
2 out of 5

Posted by on 17 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Eric

Thank you for your feedback.

2 out of 5
We are a family with young kids. The 2br apartment was spacious and clean. The air conditioner is only in the lounge room, does not extend down to the bedrooms so a pedestal fan was provided. The neighbours had a party during our stay with extremely loud music until 11pm and then starting again at 130am so made it very difficult to enjoy our sleep. Our swipe key did not work when we checked in. Would stay again due to size & price.

Posted by on 11 Mar. 2024

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Comment from Hotel Management

12 Mar. 2024 by Eric

Thank you for your feedback. Apologies for the noise on that night.

5 out of 5
Last minutes booking near CBD , clean spacious and a friendly host / staff who met me on arrival . Price included secure parking . My room was actually and apartment so full facilities

Posted by on 9 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by Manager

Hello and thank you for your wonderful review

2 out of 5
Black mould in the kitchen, broken shower head, left over clothing from previous person/s in the washing machine, carpet stains, uncomfortable lounge.

Posted by on 4 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Eric

Thank you for your feedback. We will look into. Our sincere apologies.

4 out of 5
It’s comfortable without being special, secure parking is a plus, kitchen is adequate. Overall the room is clean and the facilities, though a bit aged, are fine for a short term stay.

Posted by on 1 Mar. 2024

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Comment from Hotel Management

2 Mar. 2024 by Kit

Thank you for the feedback.

4 out of 5
Pleasant experience, would stay again.

Posted by on 4 Feb. 2024

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Comment from Hotel Management

22 Feb. 2024 by Eric

Thank you for your feedback

4 out of 5

Posted by on 28 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Kit

Thank you for the review.

5 out of 5
Spacious accommodation within walking distance of shops and beach

Posted by on 22 Jan. 2024

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Comment from Hotel Management

22 Feb. 2024 by Eric

Thank you for your feedback

5 out of 5
Awesome.

Posted by on 14 Jan. 2024

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Comment from Hotel Management

22 Feb. 2024 by Eric

Thank you for your feedback

5 out of 5

Posted by on 3 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Kit

Thank you for the review.

About the Wollongong Serviced Apartments

Location 54 Kembla Street, Wollongong, NSW 2500

Property Features

As a guest of Wollongong Serviced Apartments, you'll find a terrace, a garden, and laundry facilities. Public spaces have free WiFi. The business-friendly Wollongong Serviced Apartments also features dry cleaning/laundry services and an elevator. Free self parking is available. This 4-star Wollongong aparthotel is smoke free.

  • 21 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wollongong Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Wollongong Serviced Apartments offers 21 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 4:00 PM
  • Saturday - Saturday: 10:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 10 AM-2 PM on Sunday.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 4:00 PM
  • Saturday - Saturday: 10:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of AUD 1.2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wollongong Serviced Apartments Apartment
  • Wollongong Serviced Apartments
  • Wollongong Serviced Apartments Aparthotel
  • Wollongong Serviced Apartments Wollongong
  • Wollongong Serviced Apartments Aparthotel Wollongong

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.