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4.6 out of 5

"Surrounded by amazing views, very relaxed vibe and excellent helpful staff !! " More

By a verified traveller on Mon 13 Jan 2020

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Hotel Description

A luxury stay in Ubud awaits you at SereS Springs Resort & Spa Singakerta. You'll be steps from Candi Tebing Jukut Paku and 2.8 km (1.7 mi) from Ubud Monkey Forest. Highlights at this family-friendly hotel include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

You can enjoy flat-screen TVs with digital channels, and all 80 individually decorated rooms feature free WiFi, free wired Internet, and balconies or patios. Minibars provide refreshments, and 24-hour room service makes dining in an option. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Coffee/tea makers, in-room childcare, and pillow menus are also available.

A day of pampering at SereS Spa Sanctuary can include deep-tissue massages, hot stone massages, body scrubs, and facials along with access to the spa tub. The restaurant, Mulberry Place, serves local and international cuisine and is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the 6 spa tubs, free kids' club and fitness center plus access to mini golf. 431 square feet (40 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a lazy river, and a kids' swimming pool. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also free valet parking, along with the convenience of a free area shuttle.

Sights within a 20-minute drive of this 5-star Ubud hotel include Ubud Traditional Art Market and Bali Zoo.

Deluxe Twin with Rice Field View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$112* Per night/room 10 Aug. - 11 Aug.

Deluxe Premium King with Outdoor Soaking Tub and Rice Field View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, Pool Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Rice Field View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Premium King Pool Access with Outdoor Soaking Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ananda River Front Lower Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

SereS Springs Resort & Spa Singakerta ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for SereS Springs Resort & Spa Singakerta

Everyone (2) Couples (3)
5 out of 5
Surrounded by amazing views, very relaxed vibe and excellent helpful staff !!

Posted by , from Gold Coast on 13 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Nyoman P

Dear Brendan, Thank you for staying with us and your excellent review is highly appreciated. We are very proud of our team who worked tremendously hard to exceed your expectations. Look forward to welcoming you back! With Best Regards,

5 out of 5
For anyone wanting to relax, be away from the chaos of the tourist hotspots, yet close enough when the urge takes you this is a perfect location. My room was a brilliant size for two. The team at SereS are simply beautiful and will do their very best to help you.

Posted by on 19 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Nyoman P

Dear Katheren, Thank you for staying with us and we are so glad to hear that you had enjoyed the moment of your holiday. We are so proud of our team who has been working very hard to provide excellent service beyond expectations. Look forward to welcoming you back! With Best Regards,

3 out of 5
The room service was very slow and the beer was warm, pool was too cold.

Posted by on 18 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Nyoman P

Dear Sir/Madam, Thank you for staying with us and regret to hear that we were unable to meet your expectations. We will always strive for the best in order to make sure our guests are well taken care of however we have failed to provide our best to you. We hope that you would provide a second chance for us to showcase our best ability and capability to provide a boutique service beyond expectations. With Best Regards,

5 out of 5
Great new facilities and friendly, polite staff. Unfortunately there was a lack of vegetarian and vegan options on the menu.

Posted by on 7 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Nyoman P

Dear Sir/Madam, Thank you for your valuable feedback on the vegetarian and vegan options on the menu. I will speak with our Chef and see what we could do on this one. I am so glad to hear that you had enjoyed the moment with us and our Associates has managed to exceed your expectation. Look forward to welcoming you back! With Best Regards,

5 out of 5
Had an amazing 5 night stay at SereS Springs Resort. Staff were beyond welcoming and very helpful. Had a facial and deep tissue massage at the SereS Spa, recommend both. The hotel is about 15mins out of the centre of Ubud, which means it’s surrounded by rice paddies and amazing scenery. There is a free shuttle into town which was a life saver. The staff also arranged a driver for us for a day trip around Ubud, the driver was knowledgeable, friendly and great English speaking. The pools, gym, dining and rooms were all clean and very functional. I cannot recommend Sere S Springs Resort enough, I’m already plannning my next trip back!

Posted by , from Melbourne on 13 Apr. 2018

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Comment from Hotel Management

16 Apr. 2018 by Nyoman P

Dear Bree, Thank you so much for your perfect review and we are so grateful to hear that you have enjoyed your holiday with us. I will share your comment to all of our Associates which I believe it will boost up our spirit to do more and better for our guests. Look forward to welcoming you back! With Best Regards, I Nyoman Prabawa General Manager

About the SereS Springs Resort & Spa Singakerta

Location Banjar Jukut Paku Singakerta, Ubud, 80571

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

SereS Springs Resort & Spa Singakerta offers its guests a full-service spa, 3 outdoor swimming pools, and 6 spa tubs along with a lazy river and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. A children's pool, spa services, and a terrace are also featured at the luxury SereS Springs Resort & Spa Singakerta. A free area shuttle within 5 km is available. Limited free parking is available on a first-come, first-served basis. This 5-star Ubud hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • 12 buildings
  • 2 dining venues
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2017
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking , Parking (limited spaces) , Free parking nearby , Offsite parking reservations required

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (34.6 km / 21.5 mi)
  • Property shuttles: Free area shuttle within 5 km; airport shuttle
  • Parking: Free valet parking

Room Amenities

SereS Springs Resort & Spa Singakerta offers 80 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium digital channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ubud hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Mulberry Place - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Bell' Aria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Caffe DarSini - This café specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 302500 per person (approximately)
  • Airport shuttle fee: IDR 420000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SereS Springs Resort Singakerta Ubud
  • SereS Springs Resort Singakerta
  • SereS Springs Singakerta Ubud
  • SereS Springs Singakerta
  • Seres Springs & Spa Singakerta
  • SereS Springs Resort & Spa Singakerta Ubud
  • SereS Springs Resort & Spa Singakerta Hotel
  • SereS Springs Resort & Spa Singakerta Hotel Ubud

You should know

  • Pool access available from 7 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.