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4.7 out of 5

"Our room was a Superior beach side, great size room , plenty of space , comfortable bed, and clean. The bathroom has a shower over bath which I found ... " More

By a verified traveller on Sat 28 Sep 2019

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Standard Room, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$109* Per night/room 20 Aug. - 21 Aug.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Griya Santrian places you in the center of Denpasar, within just a 15-minute stroll of popular places like Sanur Beach and Pantai Karang Beach. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

You can enjoy TVs with cable channels, and all 128 rooms feature free WiFi, balconies, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. Free bottled water, safes, and hair dryers are also available.

A day of pampering can include massages, facials, and aromatherapy. The restaurant, Wantilan Restaurant, is open for breakfast, lunch, and dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite fitness center and free pool cabanas. Added amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle.

This 4-star Denpasar resort is 0.9 km (0.6 mi) from Sanur Night Market and 3.1 km (2 mi) from Mertasari Beach.

Griya Santrian ratings based on 55 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Griya Santrian

Everyone (34) Couples (11) Family (10)
2 out of 5
The actual resort was great, great location and our room was well place near the pool. We paid $220.00 per night with no breakfast and our expectation of our room and service of the room was very disappointing. The bed was placed right up against the bathroom wall which meant that you had to crawl down the bed to get in or out of the bed. When I was younger this would not have been a problem however now in my sixties and with a recent full knee replacement this is not possible. My husband is 77 so it was not an option to change sides. We advised reception and they did come down and move the bed but the gap was only 6 inches so still uncomfortable. We didn't bother ask to change rooms as other rooms would probably have been the same or in a crappy location. Everyday we had to ask for towels even after the room had just been serviced, on one occasion silly me had a shower forgetting to check for a towel, my husband went to reception to get one only be told one would be brought down immediately. ONE HOUR later 2 towels arrived still hot from the dryer. Over 30 plus years of travelling to Bali and staying 2 stars to 5 star, this was the worst for the price, if I was staying 2 star I could laugh about it but $220.00 a night this was unacceptable. A real shame as we loved the resort and location, will I go again unlikely as my trust has gone out the window. This was also our first stay in Sanur and it has put us off going again.

Posted by on 26 Feb. 2020

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5 out of 5
Our room was a Superior beach side, great size room , plenty of space , comfortable bed, and clean. The bathroom has a shower over bath which I found difficult getting in and out. The huge Terrace was wonderful , it was lovely sitting out side at night . For smokers, you cannot smoke at the pool or breakfast, there are designated areas to smoke though. The breakfast was nice , but had better at other resorts. The Beach was very clean with plenty of Beach lounges, and beds. The main pool was a great size with a pool bar and plenty of pool lounges. Fantastic restaurants along the beach path which had wonderful delicious food. So many to choose from. We have had a great stay here at The Griya Santrian and Highly recommend.

Posted by on 28 Sep. 2019

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Comment from Hotel Management

6 Oct. 2019 by Griya Santrian

Dear Guest Om Swastyastu Thank you for sharing your amazing experience staying at Griya Santrian. It is great to know you enjoyed the room, beach, and pool. It is our pleasure knowing that you loved the tranquility of our resort and you relaxed during your holiday. We appreciate your recommendation and are looking forward to you coming back and staying with us again. Thank You Best Regards Griya Santrian Management

5 out of 5

Posted by on 23 Sep. 2019

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4 out of 5
Transport charges higher than other properties. Internet quality was poor for what is an upscale resort. Gardens and grounds are great. Pools excellent and a great location in Sanur.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

24 Aug. 2019 by Griya Santrian

Dear Guest Om Swastyastu We are glad to know you had a nice and comfortable stay with us, thank you for writing your feedback. It is nice to hear you enjoyed the stay. Your impression of the location and pool area is very nice to hear. Our IT department will be informed of your comment regarding the internet. We look forward to welcoming you again. Best Regards Griya Santrian Management

5 out of 5

Posted by on 4 Aug. 2019

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5 out of 5

Posted by on 1 Jul. 2019

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5 out of 5
Great position, on beachfront and lots of great restaurants. Could do with more longed around pool, pool area is very shaded.

Posted by on 8 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by Griya Santrian

Dear Guest Om Swastyastu We would like to extend our gratitude for sharing your experience staying at Griya Santrian. We are happy to know you enjoyed the accommodation, services and meals prepared throughout your stay. It is our goal to make every stay unforgettable to all guests during their business or leisure trip. We look forward to welcoming you again. Thank You Best Regards Griya Santrian Management

5 out of 5
Fabulous hotel, loved the pools, the room, location

Posted by on 25 May 2019

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Comment from Hotel Management

15 Jun. 2019 by Griya Santrian

Dear Guest Om Swastyastu Thank you for sharing the experience of your recent stay at Griya Santrian. We are happy to know that you like our property including the room and pools and services provided by our staff. We hope to be able to welcome you again in the future. Thank You Best Regards Griya Santrian Management

4 out of 5
Well positioned and managed site. Getting towels was a bit of a pain and old fashioned door key was unique

Posted by on 26 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Griya Santrian

Dear Guest Om Swastyastu Thank you for your kind words on your stay experience at Griya Santrian. We are glad that we have exceeded your expectations of our services and we aim to keep it that way. It is nice to hear that you enjoyed your stay. We hope to welcoming you back at to our resort. Thank You Best Regards Griya Santrian Management

5 out of 5
Had an awesome holiday with very friendly and helpful staff. looking forward to coming back!

Posted by on 3 Feb. 2019

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Comment from Hotel Management

11 Apr. 2019 by Griya Santrian

Dear Guest Om Swastyastu Thank you for taking time to share your feedback online. We are delighted to know that you could enjoy your stay with us and derived great pleasure from our amazing facilities. Our team always strive to ensure that all our guests had a remarkable experience and of course knowing that you did thrills us greatly. We have shared your remarks to the relevant team for their immediate review. We look forward to welcoming you back and craft an even better experience for you. Thank You Best Regards Griya Santrian Management

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Griya Santrian you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a fitness center, a garden, and a terrace. Smoking is allowed in designated areas at this 4-star Denpasar resort.

  • 128 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (16 km / 10 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Griya Santrian offers 128 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Denpasar resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Wantilan Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner.

The Griya Beach Corner - This beachfront restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 186000 for adults and IDR 75000 for children (approximately)
  • Airport shuttle fee: IDR 350000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Griya
  • Griya Santrian
  • Griya Santrian Hotel
  • Griya Santrian Hotel Sanur
  • Griya Santrian Sanur
  • Santrian
  • Santrian Griya
  • Griya Santrian Sanur, Bali
  • Griya Santrian Hotel Denpasar
  • Griya Santrian Denpasar
  • Griya Santrian Resort Denpasar
  • Griya Santrian Resort
  • Griya Santrian Resort
  • Griya Santrian Denpasar
  • Griya Santrian Resort Denpasar

You should know

  • Griya Santrian offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.