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Mercure Resort Sanur

4.0 star property

Photo gallery for Mercure Resort Sanur

Aerial view
Creator video - submitted by travel with me
Exterior
2 bars/lounges, 2 poolside bars, beach bar
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$87
includes taxes & fees
11 May - 12 May

Explore the area

View map
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034
  • Place, Mertasari Beach
    ‪4 min walk‬
  • Place, Pura Blanjong
    ‪6 min walk‬
  • Place, Sanur Beach
    ‪19 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

7.0 out of 10
Good
(12 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Garden view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.2 out of 10
Very good
(21 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Denpasar

A family-friendly stay in Denpasar awaits you at Mercure Resort Sanur. You'll be 1.3 km (0.8 mi) from Sanur Beach and 11.2 km (7 mi) from Waterbom Bali. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include hot stone massages, beachside massages and body scrubs along with aromatherapy and reflexology. Pandawa Restaurant serves international cuisine and is open for breakfast, lunch and dinner. Sahadewa Bar is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and outdoor tennis court. 4842 square feet (450 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 20-minute drive of this 4-property class Sanur hotel include Eat Street and Seminyak Square.

What's nearby

  • Mertasari Beach - 4 min walk - 0.4 km
  • Consulate Agency of France - 6 min walk - 0.5 km
  • Pura Blanjong - 6 min walk - 0.5 km
  • RS Bali Mandara - 13 min walk - 1.2 km
  • Sanur Beach - 19 min walk - 1.6 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

  • ‪Bamboo Bar - ‬7 min walk
  • ‪Dimatttina Restaurant & Roastery - ‬7 min walk
  • ‪Genius Cafe - ‬7 min walk
  • ‪Linga Longa Bar - ‬4 min walk
  • ‪Tirta Restaurant - ‬6 min walk

About this property

Mercure Resort Sanur

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mercure Resort Sanur, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Denpasar hotel.

  • 189 guestrooms or units
  • 3 levels
  • 41 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • 4842 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 1988
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Dining venue
Mercure Resort Sanur offers 189 air-conditioned accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. 29-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 2.2 km
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 160,000 for adults and IDR 86,000 for children
  • 2 bars/lounges
  • 2 poolside bars
  • A beach bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Breeze Bar
  • De Lounge
  • Pandawa Restaurant
  • Sahadewa Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • TV in common areas
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,842 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 41 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 30 per cent of room rate
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Resort Sanur

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 390000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 200000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 160000 for adults and from IDR 86000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 30 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 390000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar

Frequently asked questions

What is the cancellation policy at Mercure Resort Sanur?

Mercure Resort Sanur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Resort Sanur?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at Mercure Resort Sanur on 11 May 2026 start from AU$87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Resort Sanur?

Yep, Mercure Resort Sanur has a free self car park.

Are there any beaches close to Mercure Resort Sanur?

Yep, Mercure Resort Sanur is a short 16-minute walk from Sanur Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Mercure Resort Sanur?

Yep, there is an onsite spa at Mercure Resort Sanur. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Mercure Resort Sanur have a pool?

Mercure Resort Sanur has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at Mercure Resort Sanur?

Mercure Resort Sanur features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with late-night room service and fireplaces.

What makes Mercure Resort Sanur a romantic place to stay?

A hot tub and couples spa treatments, as well as fireplaces and private balconies in the guestrooms, help set the scene for a romantic weekend at Mercure Resort Sanur.

Is Mercure Resort Sanur family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Mercure Resort Sanur is a hit with families.

Does Mercure Resort Sanur serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Resort Sanur?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mercure Resort Sanur?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Mercure Resort Sanur?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Resort Sanur?

No, pets and service animals are not allowed.

Mercure Resort Sanur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 211 out of 691 reviews
Rating 8 - Good. 318 out of 691 reviews
Rating 6 - Okay. 103 out of 691 reviews
Rating 4 - Poor. 42 out of 691 reviews
Rating 2 - Terrible. 17 out of 691 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aleksa

Liked: Cleanliness, staff & service, amenities
Good hotel in great position right on the beach. You can see wear and tear but staff do make every effort to make stay very welcoming. Especially waiting staff and room attendant
Stayed 4 nights in Jan 2026

8/10 Good

Imelda

Travelled with family
Liked: Cleanliness
Mercure Sanur is a bit older compared to other hotels in the area, but it’s clean, affordable, and has a lovely private beach, which is a big plus. We booked the Christmas buffet (6–9 pm) and arrived around 7 pm. By 8:30 pm, staff repeatedly asked if we wanted more food or drinks, and some tables were already being cleaned. By 8:40 pm, the buffet was being packed away, which felt unacceptable as it was meant to run until 9 pm. Service was inconsistent throughout our stay. Some staff were great, but others—especially at the bar—were inattentive. Light lunch orders often took 50–60 minutes, and on more than one occasion drinks were forgotten entirely, even when we were sitting right in front of the bar. Staff were apologetic, but we often had to repeat ourselves. On a positive note, the front desk staff were excellent—friendly, efficient, and helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Breno

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff were excellent!!! Amenities and infrastructure, the layout of the room (construction) made me fill we were in the most calm place surrounded the beautiful trees and garden. A 2 minutes walk from the beach.
Stayed 7 nights in Dec 2025

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 7 night stay. The room was plain & clean, I had the best sleep there. The breakfast was nice; with a variety to choose from. Staff were helpful and accommodating. The pool was nice and clean. Right opposite the beach with plenty of beach chairs. Close to a shop, laundry & massage. Favourite restaurants near by: Bella Italia- lovely food. The massages at the hotel were lovely, especially the foot reflexology. The beach massages were also great. I’d happily stay there again.
Stayed 7 nights in Dec 2025

6/10 Okay

Christine

Disliked: Property conditions & facilities
The room was basic. Soulless. No art on the walls or colour. The cloth at foot of bed had stains so I took it off. The bed itself was comfortable. The room was spacious and had a large balcony. I never a hot shower in the 6 days I was there. Tepid at best. The bathroom counter was covered in ants every day. I get that it’s a tropical climate but I’ve been travelling in Bali for 5 weeks without this problem. I rented a bicycle and the steering was crooked and the lock didn’t work so I couldn’t park it and go swimming or shopping. I tried the restaurant once but the quinoa salad was the worst I have been served anywhere. Ever. So I never ate there again. At least they didn’t charge me when I refused to eat it. The hotel is nicely located on the beach and walking trail. The fee for their laundry service is outrageous “only 350”. I’ve had my laundry done a couple times here- 20/kg - everything I owned done for 100. I don’t advise prepaying for food and drinks (1,500,000 r on credit card) until you try the food and drinks. Checking out they said it would take 2-3 weeks to reverse the charges. Personally I would not stay here again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Loved this beachfront property, great food and excellent service.
Stayed 2 nights in Dec 2025

2/10 Terrible

Sri

Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely not coming back to this place again!
Stayed 2 nights in Dec 2025

8/10 Good

Steven

Stayed 10 nights in Nov 2025

10/10 Excellent

Yvette Garadine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was always thoroughly cleaned. We had fresh towels every day. Room spotless, cannot fault the cleanliness. The amenities like the pools were a great relief from the heat and humidity. Staff super friendly and helpful.
Stayed 6 nights in Nov 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very affordable. Aircon was great.
Stayed 10 nights in Nov 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel right on the beach, rooms were big nice hot showers, slipper and dressing gowns in the room, lots of choice at breakfast. Staff really helpful and always ready with a smile. There are bikes for hire very cheaply and a Lovely ride along the beach Would recommend
Stayed 2 nights in Nov 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel right on the beach, lovely staff, beautiful gardens, constantly cleaning. Room big with everything you could need. Lots of choice at buffet breakfast. Fire dance and sea food bbq night very expensive by Bali standards. Plenty of sun beds on the beach and round both pools. On the whole a lovely stay.
Stayed 4 nights in Nov 2025

8/10 Good

Wayne

Stayed 2 nights in Nov 2025

8/10 Good

Gaurav

Travelled with family and small children
Liked: Cleanliness
Freindly staff. The rooms were a bit dated but they were kept clean.
Stayed 7 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mecure was great. Staff, facilities, breakfast all great. We stayed before, we came back, we will stay again.
Stayed 6 nights in Oct 2025

6/10 Okay

Susan

Liked: Cleanliness, amenities
I had a room right at the back of the property which was disappointing considering I booked an Executive room. If you aren’t good with insects then request a room off the ground as mine had millipedes on the floor constantly. I left my charger in the room stupidly but more disappointing was that when I contacted them the say day they said that housekeeping didn’t find it, which seems impossible. The quests using the tennis court were also loud early morning so that’s another consideration. All the staff were friendly but overall the service at the bar there is super slow and inattentive, although in fairness we found that in much of Sanur.
Stayed 2 nights in Oct 2025

10/10 Excellent

Glauber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in and very convenient location, breakfast is great and staff friendly. The property could use some renovation in the rooms. Overall great stay!
Stayed 2 nights in Sep 2025

8/10 Good

FIONA

Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
After a few hiccups, the staff were very helpful and made our stay wonderful. The resort is beautiful, situated in peaceful area. Can’t wait to revisit again
Stayed 8 nights in Sep 2025

6/10 Okay

Kristine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Mecure

Nice location, staff are lovely but the hotel is in need of some repairs and upgrades. My room had a giant water stain on the roof, the aircon smelt like mold and the sheets stained. That said the staff are fantastic and so nice.
Stayed 1 night in Sep 2025

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are extremely friendly and helpful, nothing is too much bother for them, the hotel is extremely quiet and a great place to wind down and chill and is only metres from the beach and a short walk to the local bars, restaurants and shops
Stayed 10 nights in Sep 2025

10/10 Excellent

Nathan James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delayed checkin, but provided free massage. Overall very nice.
Stayed 7 nights in Jul 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel Ngurah our cleaner was excellent and made sure we were happy with the room. We were lucky enough to be upgraded and the bed was very comfortable.
Stayed 4 nights in Aug 2025

8/10 Good

Gabriel

Travelled with partner
Good breakfast, good swimming pools, good access to the beach. But the hotel is old and needs some TLC. It's time for them to replace those old towels.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort to stay near the beach. Morning buffet was great with open air views of the beach. WiFi and tables available under trees on the beach. 24hr kitchen for room service - which is great for jet lagged arrivals. No Bali belly, so the food was safely prepared - including a wide variety of fresh cut fruit. In the room, I saw a few bugs (centipede, roach variety); nevertheless everything was very clean. it’s a tropical island with favorable conditions for them to survive; and having lived in hot and humid environments, I assume it’s likely an ongoing battle no matter how clean a place may be. The grounds are gorgeous with lots of greenery and trees along the paths from the lobby, villa rooms, pools, restaurant and beach. The beach has a paved walkway that allows easy access for people, child strollers/ prams, and bicycles to find various restaurants, resorts and shopping. The Genius cafe is on the beach next to the Mercure. I would easily stay here again.
Stayed 3 nights in Jul 2025