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Mercure Resort Sanur

Beach hotel with 2 outdoor pools and full-service spa

Where to?

Dates

November 2025

December 2025

2 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
24/7 front desk
Spa
Room service

includes taxes & fees

4 Nov - 5 Nov

Explore the area

Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034

Place, Mertasari Beach
‪4 min walk‬
Place, Sanur Beach
‪16 min walk‬
Place, Kuta Beach
‪12 min drive‬
Airport, Denpasar (DPS-Ngurah Rai Intl.)
‪14 min drive‬

Room options

Deluxe Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Blackout curtains

Hairdryer

40 sq m
Sleeps 3
2 Twin Beds

Executive Room, 1 King Bed

Highlights

Furnished balcony or patio

Separate sitting area

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Blackout curtains

42 sq m
Sleeps 3
1 King Bed

Executive Twin Room, 2 Single Beds

Very good

Highlights

Furnished balcony or patio

Separate sitting area

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Blackout curtains

42 sq m
Sleeps 3
2 Twin Beds

Family Room, Multiple Beds

Highlights

Furnished balcony or patio

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Blackout curtains

Hairdryer

Sleeps 4
1 King Bed and 2 Twin Beds

Family Room, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Blackout curtains

Hairdryer

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

Very good

Highlights

Furnished balcony or patio

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Blackout curtains

Hairdryer

40 sq m
Sleeps 3
1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Very good

Highlights

Furnished balcony or patio

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Blackout curtains

Hairdryer

32 sq m
Sleeps 2
1 King Bed

Superior Twin Room, 2 Single Beds

Excellent

Highlights

Furnished balcony or patio

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Blackout curtains

Hairdryer

32 sq m
Sleeps 2
2 Twin Beds

About the area

Denpasar

A family-friendly stay in Denpasar awaits you at Mercure Resort Sanur. You'll be 1.3 km (0.8 mi) from Sanur Beach and 11.2 km (7 mi) from Waterbom Bali. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include hot stone massages, beachside massages and body scrubs along with aromatherapy and reflexology. Pandawa Restaurant serves international cuisine and is open for breakfast, lunch and dinner. Sahadewa Bar is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and outdoor tennis court. 4842 square feet (450 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 20-minute drive of this 4-property class Sanur hotel include Eat Street and Seminyak Square.

What's nearby

Mertasari Beach - 4 min walk - 0.4 km
Sanur Beach - 16 min walk - 1.4 km
Sanur Night Market - 5 min drive - 3.6 km
Kuta Beach - 12 min drive - 11.9 km
Legian Beach - 14 min drive - 13.6 km

Getting around

Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

‪Bamboo Bar - ‬7 min walk
‪Retro Beach Restaurant - ‬5 min walk
‪Linga Longa Bar - ‬4 min walk
‪Genius Cafe - ‬7 min walk
‪Soul In A Bowl - ‬7 min walk

About this property

Mercure Resort Sanur

Beach hotel with 2 outdoor pools and full-service spa

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mercure Resort Sanur, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Denpasar hotel.

189 guestrooms or units

3 levels

41 buildings

2 bars by the pool

2 bars or lounges

Conference rooms

4842 sq ft of conference space

450 sq. m of conference space

Built in 1988

Manager's reception (free)

Deli

Kid's club (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Library

Corner/local shop

Terrace

Garden

BBQ grill(s)

Gift shop

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Smoking in designated areas

Water dispenser

Bar on the beach

Dining venue

Mercure Resort Sanur offers 189 air-conditioned accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. 29-inch LCD televisions come with premium cable channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Pool
Spa
Kids pool
Waterslide

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Free area shuttle up to 2.2 km
Free uncovered self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 160,000 for adults and IDR 86,000 for children
2 bars/lounges
2 poolside bars
A beach bar
A restaurant
Free daily manager's reception
Snack bar/deli

Restaurants on site

Breeze Bar
De Lounge
Pandawa Restaurant
Sahadewa Bar

Things to do

2 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Bicycle rentals
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Library
Outdoor pool (guest access)
Outdoor tennis court
Piano
Playground
Shopping
TV in common areas
Windsurfing

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free area shuttle
Free children's club
Grocery/convenience store
In-room cot
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
4,842 square feet of conference space
Computer station
Meeting rooms

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Outdoor treatment areas
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible airport shuttle
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 floors
41 buildings
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1988
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided

Entertainment

29-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Free bottled water
Late-night room service
Minibar

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Fireplace
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: 30 per cent of room rate

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Mercure Resort Sanur

Children and extra beds

Children are welcome.

Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for IDR 390000 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: IDR 200000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately IDR 160000 for adults and from IDR 86000 for children
Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
Early check-in fee: 30 per cent of room rate (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: IDR 390000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Mercure Resort

Mercure Resort Sanur

Mercure Sanur

Accor Hotel Sanur

Mercure Hotel Sanur

Mercure Resort Sanur Bali

Mercure Resort Sanur Hotel Sanur

Mercure Resort Sanur Hotel

Mercure Resort Sanur Denpasar

Frequently asked questions

What is the cancellation policy at Mercure Resort Sanur?

Mercure Resort Sanur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Resort Sanur?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Resort Sanur on 4 Nov 2025 start from AU$104.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Resort Sanur?

Yep, Mercure Resort Sanur has a free self car park.

Are there any beaches close to Mercure Resort Sanur?

Yep, Mercure Resort Sanur is a short 16-minute walk from Sanur Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Mercure Resort Sanur?

Yep, there is an onsite spa at Mercure Resort Sanur. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Mercure Resort Sanur have a pool?

Mercure Resort Sanur has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at Mercure Resort Sanur?

Mercure Resort Sanur features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with late-night room service and fireplaces.

What makes Mercure Resort Sanur a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and fireplaces in the guestrooms, help set the scene for a romantic weekend at Mercure Resort Sanur.

Is Mercure Resort Sanur family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Mercure Resort Sanur is a hit with families.

Does Mercure Resort Sanur serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Resort Sanur?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mercure Resort Sanur?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Mercure Resort Sanur?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Resort Sanur?

No, pets and service animals are not allowed.

Mercure Resort Sanur Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Gabriel

Travelled with partner

20 July 2025

Good breakfast, good swimming pools, good access to the beach. But the hotel is old and needs some TLC. It's time for them to replace those old towels.

Stayed 2 nights in Jul 2025

10/10 Excellent

Deanna

Business traveller

19 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent resort to stay near the beach. Morning buffet was great with open air views of the beach. WiFi and tables available under trees on the beach. 24hr kitchen for room service - which is great for jet lagged arrivals. No Bali belly, so the food was safely prepared - including a wide variety of fresh cut fruit. In the room, I saw a few bugs (centipede, roach variety); nevertheless everything was very clean. it’s a tropical island with favorable conditions for them to survive; and having lived in hot and humid environments, I assume it’s likely an ongoing battle no matter how clean a place may be. The grounds are gorgeous with lots of greenery and trees along the paths from the lobby, villa rooms, pools, restaurant and beach. The beach has a paved walkway that allows easy access for people, child strollers/ prams, and bicycles to find various restaurants, resorts and shopping. The Genius cafe is on the beach next to the Mercure. I would easily stay here again.

Stayed 3 nights in Jul 2025

8/10 Good

Penny

11 July 2025

Stayed 2 nights in Jul 2025

8/10 Good

Toh Kwan

6 July 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Jun 2025

8/10 Good

Larry, San Francisco

27 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

8/10 Good

Katherine

27 June 2025

Liked: Cleanliness

It was clean and the staff are very friendly

Stayed 2 nights in Jun 2025

10/10 Excellent

Lia, Altadena

Travelled with family

25 June 2025

Liked: Amenities, property conditions & facilities

Amazing staff and service. Great attitude and very helpful. Direct beach access, convenience location. It is an older property, so of course it already shown some wear and tear but overall it is great place (and value) to stay in the sanur area.

Stayed 4 nights in Jun 2025

4/10 Poor

Ashley

Travelled with family and small children

23 June 2025

Disliked: Property conditions & facilities

Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong. Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!

Stayed 5 nights in Jun 2025

6/10 Okay

Debra

Travelled with group

21 June 2025

Rooms ok but need a little updating. Towels need replacing very grey looking. Food needs more different choices for breakfast always the same gets boring. Example different sort of danish chocolate apricot custard jam. Different juices.

Stayed 14 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with partner

9 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location away from the more popular tourist areas, not crowded, quiet, beach not packed allowing for more space. Seemed to be more family friendly and more of a mature crowd. Great walkway along the length of the coast ideal for walks and bike rides. Large modern and impressive shopping centre. All cafes and restaurants visited had great service, quality meals and extremely reasonable prices. The MECURE resort was clean, staff helpful and friendly, older than some of the other resorts but also cheaper. I would most definitely stay there again. Highly recommended

Stayed 6 nights in Jun 2025

4/10 Poor

james

Travelled with family

3 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We did arrive early as our flight was changed. Thankful that we could leave our bags and come back at check in time. Unfortunately room wasn't ready, should be 10-15 mins. Checked back 15mins later and told another 15... Again wasn't ready so went to a local Warung to get a drink as it was oppressively hot,mid 30and extremely humid,we came from Perth and was raining and 10 degrees. Arrived back at 3:30 and still had to wait another few minutes....they had to ring and check. Apart from the check in and no TV for a cpl days,which I only found out was fixed by accident,overall everything else was pretty good. The surrounding gardens are very green and well maintained and pleasant to walk through. Pool is large and a great temperature,not cold like most others. The breakfast selection was a highlight with so many options to choose,pancakes/waffle section and egg bar became a favourite, even got a free neck massage one day. I highly commend all the staff here,always greeting me no matter what time of day and always with a huge happy smile and I do meen every single person from the security & front desk & cleaners & gardens & maintenance & restaurant bar and pool staff , thankyou you make staying there a highlight...

Stayed 7 nights in May 2025

10/10 Excellent

JULIE Helen, BRIGHTON

25 May 2025

Stayed 16 nights in May 2025

8/10 Good

Michelle

Travelled with partner

20 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was a good location to beach walk. Breakfast was good and enough variety for me. Coffee was good. Easy walk to warungs on beach. We had Executive room but was a little dated. Bed was comfortable. Shower had good pressure. Would stay again

Stayed 2 nights in May 2025

8/10 Good

Katerina

Travelled with group

14 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel in amazing garden setting. Room was quite roomy, although a bit outdated it was very comfy, clean & had great air conditioning. The area was quiet, a great place for peace & relaxation. The beach front was fantastic and the 6 km bike / walking path along the beach leading all the way to the new Icon shopping centre was amazing, with lots of places to eat & drink and little shops along the way. The buffet breakfast catered to all tastes & was substantial. I would definitely stay here again.

Stayed 6 nights in Apr 2025

10/10 Excellent

Sofara J

12 May 2025

Liked: Staff & service

Stayed 2 nights in Apr 2025

10/10 Excellent

Marian

10 May 2025

Liked: Amenities

Friendly staff. Great pools. Nice beach area

Stayed 14 nights in Apr 2025

8/10 Good

Marian

9 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Relaxing holiday. Beautiful pools and friendly staff

Stayed 1 night in Apr 2025

6/10 Okay

Melanie

5 May 2025

Liked: Staff & service, amenities, property conditions & facilities

Let me start by saying the staff at this resort were so so lovely, the grounds were also beautiful. Great pools, pushbike hire, buffet breakfast had a lot of options, cocktails were delicious! Nice seating on the beach and quite easy to walk or take a scooter around. I also had a spa treatment which was amazing. This review is more for management. The room was run down, as in floor was chipped and stained, shower was only lukewarm, bedding/pillows felt a bit grotty. It would be worthwhile spending some money to bring the rooms up to scratch so that they match the rest of this lovely property.

Stayed 3 nights in Apr 2025

2/10 Terrible

david

Business traveller

4 May 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is run down and shabby. There is mould on the buildings and has a general overuse tiredness about it. My tv didn’t work for the whole stay and mosquitoes were able to get in each night. It was not close to anything other than the hotel cafe and its special seafood buffet was over cooked fish and some side dishes. Overall very disappointing

Stayed 2 nights in May 2025

10/10 Excellent

George

Travelled with family

2 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This resort was an amazing experience, unfortunately we couldn’t enjoy the SPA because it was always full, but the private beach is very close and beautiful. The staff are all amazing and very kind and friendly.

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with group

23 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great place to stay. The staff are amazing and helpful with everything. Great location and will definitely go back.

Stayed 7 nights in Apr 2025

8/10 Good

Michael

23 Apr 2025

Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Travelled with partner

23 Apr 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Well let me start with the setting is beautiful. Good location for walking the promenade The breakfast was acceptable but not great. And I must say that the entire resort needs to be upgraded. It has seen much better days. For the price, you get what you pay for!!!!

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanur beach-side location

Nice hotel on a large property in Sanur on the beach. A nice breakfast is available for a reasonable rate. The resort is a bit spread out with easy enough access to the pools and beach. Our room was very comfortable, and larger than expected.

Stayed 6 nights in Feb 2025

6/10 Okay

Rachael

Travelled with group

16 Feb 2025

Liked: Cleanliness, staff & service

Property was in need of refurbishment. Breakfast was a bit disappointing compared to other hotels in it's class. Staff were wonderful. Rooms are clean but tired.

Stayed 2 nights in Feb 2025

Mercure Resort Sanur

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Deluxe Twin Room, 2 Single Beds

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Executive Room, 1 King Bed

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Executive Twin Room, 2 Single Beds

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View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

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View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

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View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

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About the area

Denpasar

What's nearby

Getting around

Restaurants

About this property

Mercure Resort Sanur

Awards and affiliations

Similar properties

Prama Sanur Beach Bali

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Mercure Resort Sanur Reviews

Reviews

Very good

8.0/10