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4.3 out of 5

"Staff fantastic ,food quite good, hotel ok for short stay " More

By a verified traveller on Tue 29 Oct 2019

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Hotel Description

At The Oasis Lagoon Sanur you'll be within just a 10-minute stroll of popular attractions like Sanur Beach and Pantai Karang Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy LCD TVs with satellite channels, and all 126 rooms feature free WiFi, sitting areas, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include slippers and free toiletries. Free bottled water, safes, and phones are also available.

A day of pampering can include massages and aromatherapy. The restaurant, Cafe de Dapoer, serves Halal dishes. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the kids' swimming pool and pool loungers. 538 square feet (50 square meters) of event facilities include a meeting room, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also free RV/bus/truck parking, along with the convenience of a free beach shuttle.

Attractions within a 30-minute walk of this 4-star Denpasar hotel include Sanur Night Market and Mertasari Beach.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$63* Per night/room 29 Sep. - 30 Sep.

Studio Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Lagoon Access Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Duplex

Bed Count 1 King Bed Maximum Occupancy 5 Max

The Oasis Lagoon Sanur ratings based on 76 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Oasis Lagoon Sanur

Everyone (38) Couples (19) Family (18)
3 out of 5
Staff fantastic ,food quite good, hotel ok for short stay

Posted by on 29 Oct. 2019

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Comment from Hotel Management

12 Nov. 2019 by Pandu Leonard (Ecommerce Director)

Dear Valued Guest Thank you for your recent stay at The Oasis Lagoon Sanur. It is truly a pleasure to read your positive impression about the stay. We are all honor to deliver the service to you and looking very much forward to welcoming you back in your family in Bali, The Oasis Lagoon Sanur. Salam hangat,

3 out of 5
It was quiet and service was reasonable. prices for drinks were expensive. Didn't enjoy any of the food.couldnt read a book in the room as insufficient lighting

Posted by on 29 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by Sumawati (Director of rooms)

Dear Valued Guest Thank you for your recent stay at The Oasis Lagoon Sanur more important for taking time to write your valued feedback to us. Those constructive feedbacks are very much appreciated and are taken to our consideration for evaluation. We are looking very much forward to welcoming you back and experience the positive moves on the points we need to improve. Once again we do value your kind attention. Salam hangat,

3 out of 5
The staff are great,Buffet Breakfast very good with variety each day.BUT the bed was the worst I have ever TRIED to sleep on,like sleeping on boards and creaked with every movement. The pool is continually shaded by the building ,water always cold.Why the balcony is raised and caged is a mystery.

Posted by on 18 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Sumawati (Director of Rooms)

Dear Valued Guest, Thanks for staying with us. we do apologize for the inconvenience caused during your stay. your feedback very appreciated to improve our service! Hopefully you will come back again with your friends and your families! Salam Hangat,

2 out of 5
same breakfast every day,staff not attentive, had to get own tea/coffee, never any tea spoons. rooms completely plain no pictures, no cushions etc. major problem, balcony very small, huge step up and no chairs and you feel as if you are sat in a cage! needs better maintanance, ie cracked sink,and the first night we could not turn the light switches off in the bathroom. the fire alarm in room was filthy and covered in mould. We would not go back to or recommend this hotel.

Posted by on 7 Sep. 2018

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5 out of 5

Lovely family friendly hotel

Located close to the beach, restaurants, supermarket and shopping. Really enjoyed our stay.

Posted by on 3 Sep. 2018

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3 out of 5
Nice hotel in a great central location in Sanur. Slightly dated but still in good condition. Rooms that exit into the pool were a great feature.

Posted by on 29 Aug. 2018

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4 out of 5
Nice hotel for the money we paid ($150 night) Breakfast- good, choice but not too much choice, don’t offer herbal teas. Rooms- clean, functional, great shower pressure, squeaky beds and stair case ( we were in a loft room) balcony door rattles in the wind, walls very thin!! Room overall lacked life with a lack of artwork. Expect to get up early as the sound travels across the balconies and through walls. Pool- very cold! As it’s in shade all day, limited sun lounges in sun, if you want a lounge on the beach get up early first come first served, we arrived at 9:30 and there was non left. Staff- very friendly.

Posted by , from mandurah, perth on 3 Aug. 2018

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5 out of 5

Central.

Pros: Pool at our door step.
Cons: Room needs an update. Too dark.
Location: Good shoping, nice restaurants.
Staff very friendly and helpful........ Breakfast good. Enjoyed the pool.

Posted by , from australia on 15 Jul. 2018

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3 out of 5
Room was cleaned well and comfortable. Breakfast disappointing, bringing it up to a reasonable standard would lift the hotel experience overall.

Posted by , from Berwick, Aus on 17 Jun. 2018

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3 out of 5
I found that the rooms are looking very old & tired! The room was also not very clean. I asked for the TV Chanel to be fixed which was not done.

Posted by on 23 May 2018

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Oasis Lagoon Sanur offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 538 square feet (50 square meters). Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The Oasis Lagoon Sanur. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Denpasar hotel is smoke free.

  • 126 guestrooms or units
  • 4 levels
  • 2 buildings
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2011
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (15.6 km / 9.7 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Oasis Lagoon Sanur offers 126 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Cafe de Dapoer - This restaurant specializes in Halal dishes. Guests can enjoy alfresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site.

Spa Services

  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 12:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 450000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Oasis Lagoon Sanur

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: IDR 100000 for adults and IDR 50000 for children (approximately)
  • Airport shuttle fee: IDR 450000 per vehicle (one way)
  • Rollaway bed fee: IDR 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lagoon Sanur
  • Oasis Lagoon Hotel
  • Oasis Lagoon Hotel Sanur
  • Oasis Lagoon Sanur
  • Oasis Sanur
  • Oasis Sanur Lagoon
  • Sanur Lagoon
  • Sanur Lagoon Oasis
  • Sanur Oasis
  • Sanur Oasis Lagoon
  • The Oasis Lagoon Sanur Bali
  • Oasis Lagoon Sanur Hotel
  • Oasis Lagoon
  • The Oasis Lagoon Sanur Hotel
  • The Oasis Lagoon Sanur Denpasar
  • The Oasis Lagoon Sanur Hotel Denpasar

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.