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4.5 out of 5

"Lovely hotel,great service.Close to ocean and cafes and restaurants. If anything can be a little noisy but hey its Bali. " More

By a verified traveller on Tue 25 Jun 2019

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Hotel Description

At ARTOTEL Sanur Bali you'll be within just a 15-minute stroll of Semawang Beach and Mertasari Beach. Highlights at this hotel include in-room free WiFi, fireplaces, and balconies.

You can enjoy flat-screen TVs with cable channels, and all 89 rooms feature coffee/tea makers, free bottled water, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Hair dryers, phones, and desks are also available.

The restaurant, Roca, serves international cuisine and is open for breakfast, lunch, and dinner. Bart is the hotel's own bar. Enjoy the outdoor swimming pool and kids' swimming pool. Added amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of a free area shuttle.

Places within a 30-minute drive of this 4-star Denpasar hotel include Sanur Beach and Kuta Beach.

Studio 30 Twin

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$70* Per night/room 27 Nov. - 28 Nov.

Studio 55

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio 40

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio 30 Double

Bed Count 1 Full Bed Maximum Occupancy 3 Max

ARTOTEL Sanur Bali ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ARTOTEL Sanur Bali

Everyone (15) Couples (2)
2 out of 5
Staff were young, happy and helpful. Breakfast buffet was fresh, good coffee. Pool area has very limited shade, step ladder from pool is rusty and unstable. Wooden decking is needing repair (dried split wood with broken sections) Pool had scum a nbd mould around entire edge of pool. Shower pressure in my room was weak and intermittent and water pressure was weak. Mould around seal of basin and bench. Nightly music entertainment with no one in the bar other than staff was loud and unwanted. I would not recommend this hotel to families, people wanting to relax in or around a pool or those looking for a restful and peaceful hotel.

Posted by , from Perth Western Australia on 28 Nov. 2019

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Comment from Hotel Management

28 Nov. 2019 by Ade - Guest Experience Manager

Dear NKim, Thank you for sharing a review following to your stay in Artotel Sanur. I am eager to find out more regarding your comments since we did not receive any notice of your dissatisfaction whilst in-house. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I apologize if we let you know down on this occasion and do hope to hear from you so can address your concerns. I do hope the cherished memories of you enjoying our resort will bring you back. We are looking forward for your return.

5 out of 5
Lovely hotel,great service.Close to ocean and cafes and restaurants. If anything can be a little noisy but hey its Bali.

Posted by on 25 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Goya A. Mahmud - General Manager

Dear Guest, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You Goya A. Mahmud General Manager

5 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

20 May 2019 by Goya A. Mahmud - General Manager

Dear Guest, Thank you for reviewing us and look forward to welcoming you back in the near future. We Heart You, Goya A. Mahmud General Manager

4 out of 5

Posted by on 26 Feb. 2019

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Comment from Hotel Management

2 Apr. 2019 by Tiya

Thank you for staying with us!

5 out of 5
Lovely staff, super super helpful and friendly. Beautiful clean room and the artwork is super cool ! Lovely pool and Amazing cocktails with excellent happy hours. a great range of delicious cocktails. Entertainment most nights if you wanted to stay in ! ... Ahhh and the ARTOTEL beach club (5 mins down the road) was absolutely incredible they offer free drop off and there’s great discounts on food and beverages for ARTOTEL guests. We loved the beach club great pool bar and beach gazebos ! super attentive and friendly staff WE WILL BE BACK FOR SURE ! I had also bad experience day 2, nothing to do with the hotel at all (a money changer down the road ripped me off) I told the ARTOTEL staff they immediately came with me to help and got my money back for me. They were so kind and helpful in sorting it for me was so so grateful. 10/10 !

Posted by on 12 Feb. 2019

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Comment from Hotel Management

12 Mar. 2019 by Tiya

Dear Guest, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You Goya A. Mahmud General Manager

4 out of 5
Very modern with lovely rooftop pool. Not much room to sit around it though. Great staff. Music playing most of the day and can get a little loud at the downstairs bar. Just ask them to turn it down. I had to turn my tv up to hear over the music blasting on the street. I think that speaker out there isn’t required to bring patrons in. Just gives it a young party feel. Again just tell them if too loud. Gets a good rating from me because of the facilities, staff and breakfast was great. I don’t eat meat or dairy but still had plenty of choice. Would recommend this place if staying in a Sanur. Short walk to beach also and lots of cafes and restaurants around too.

Posted by on 11 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Goya A Mahmud

Dear Guest, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. Nevertheless, it is regretful to read that you encountered noise issue. Allow me to assure that the typical of atrium building like ours made the sound go everywhere easily even though we manage to keep it as low as possible. However, your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you and we hope there will be another opportunity to welcome you back. We Heart You Goya A. Mahmud General Manager

4 out of 5
a very modern hotel near shops. a little walk to the beach

Posted by on 10 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Goya A Mahmud

Dear Guest, Thank you reviewing us! Look forward to welcoming you back in the near future. We Heart You, Goya A Mahmud General Manager

5 out of 5

Nice hotel.

Stayed in a Studio 55 room. Nice room with a very luxurious bathroom. Hotel was very well looked after and is very funky styling. Rooms were quiet at night, even though the hotel was near a busy area. Room had a small balcony.

Posted by on 16 Apr. 2018

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Comment from Hotel Management

18 Apr. 2018 by Tiya

First of all, I would like to thank you for post this review. Through this wonderful review I believe that you have enjoyed Artotel experience during your recent stay at the hotel. I feel so delighted to read that our esteemed guest sharing a detail description of the hotel which is very much appreciated as it will be a valuable information for our future guest to decide their place for vacation. Once again, on behalf of the entire team I very much look forward to your return for another great stay. We Heart You Goya A. Mahmud General Manager

5 out of 5
This is a very nice place to stay and would fully recommend it.

Posted by on 11 Apr. 2018

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Comment from Hotel Management

16 Apr. 2018 by Tiya

Dear Guest, First of all, I would like to thank you for post this review. Through this wonderful review I believe that you have enjoyed Artotel experience during your recent stay at the hotel. I feel so delighted to read that our esteemed guest sharing a detail description of the hotel which is very much appreciated as it will be a valuable information for our future guest to decide their place for vacation. Once again, on behalf of the entire team I very much look forward to your return for another great stay. We Heart You Goya A. Mahmud General Manager

5 out of 5

Nice modern hotel. Close to everything.

Easy chechin. Lovely friendly staff. Always smiling. Making you feel welcome. Couldn't have been better.

Posted by , from Wellington N on 26 Mar. 2018

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Comment from Hotel Management

30 Mar. 2018 by Tiya

Dear Barryl, We’d like to extend our gratitude for staying with us at Artotel Sanur and sparing your moment of time in writing this review to us. As an invaluable guest to us, your touch up feedbacks is paramount to us in leading our hotel to escalate our level of perfection towards our guests’ expectations and hopes. Together with Artotel team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next stay will be as enjoyable as the last. We Heart You Goya A. Mahmud General Manager

Property Features

ARTOTEL Sanur Bali offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly ARTOTEL Sanur Bali. This 4-star Denpasar hotel is smoke free.

  • 89 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free area shuttle; airport shuttle

Room Amenities

ARTOTEL Sanur Bali offers 89 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Fireplace
  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Roca - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Bart - Onsite bar.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 16
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 410000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at ARTOTEL Sanur Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.

  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 80000 for adults and IDR 40000 for children (approximately)
  • Rollaway bed fee: IDR 410000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Artotel Sanur Bali
  • ARTOTEL Sanur Bali Hotel
  • ARTOTEL Sanur Bali Denpasar
  • ARTOTEL Sanur Bali Hotel Denpasar

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.