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3.9 out of 5

"Room wasn’t ready, room smelt of cigarette smoke, very small bathrooms which needed upgrading. Staff were very eager to please. Very good buffet break ... " More

By a verified traveller on Tue 17 Jul 2018

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Hotel Description

You'll be connected to the convention center at Prime Plaza Hotel Sanur - Bali, and within a 20-minute stroll of popular places like Sanur Night Market and Pantai Karang Beach. Highlights at this family-friendly resort include 2 restaurants, 2 bars/lounges, and an outdoor swimming pool.

Free WiFi, cable TV, and coffee/tea makers are featured in all 329 soundproofed rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. You'll find nice touches like slippers and free toiletries to enhance your stay. Free bottled water, safes, and hair dryers are also available.

The resort's own poolside bar is a nice place to enjoy a drink. Enjoy the health club, outdoor tennis court, spa tub, and sauna. Conference space and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. There's also free self parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Denpasar resort, you'll be 3.1 km (1.9 mi) from Sanur Beach and 3.2 km (2 mi) from Bajra Sandhi Monument.

Room (Pool View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$34* Per night/room 23 Oct. - 24 Oct.

Premier Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Room, Balcony (No Children)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Connecting Poolview Rooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Prime Plaza Hotel Sanur - Bali ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Prime Plaza Hotel Sanur - Bali

Everyone (4) Couples (5) Family (2)
5 out of 5

Posted by on 21 Jun. 2019

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3 out of 5
Room wasn’t ready, room smelt of cigarette smoke, very small bathrooms which needed upgrading. Staff were very eager to please. Very good buffet breakfast. A decent walk to the main shopping and beach area but free shuttle leaves every hour.

Posted by , from New Zealand on 17 Jul. 2018

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4 out of 5

Wonderful staff

Pros: The friendly staff.
Cons: A few more activities for the children.
Location: Great location. Close to beach and Sanur strip. Good shuttle service to the sister hotel.
Very nice clean hotel with friendly staff. Room and bathroom a little small for our family. Was great being able to use the Suites down the road for the pool area our children. Good location with a 5 minute walk to the beach.

Posted by , from Perth, Australia on 18 Jul. 2017

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1 out of 5

Wifi does not work. floors filthy

Wifi was terrible. Paid $10 for premium access and nothing worked. Floors were filthy in the room.

Posted by , from h on 1 Sep. 2016

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4 out of 5

Nice hotel

Pros: The pools.
Cons: Larger room options for families.
Location: Location-wise, this is near the beach, but not the nicest beach in Sanur. The nicer shopping and dining is in another part of Sanur too.
We had a fine stay in this hotel, though our room wasn't quite what we had expected. We had booked for two adults + two children but ended up with a king bed + single bed, which was disappointing.

Posted by , from Australia on 7 Sep. 2015

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4 out of 5
Pros: Close to airport - good for one night stay after flying in late in the day
Cons: Too much of a corporate/business feel
Location: Near transport
Facilities: Good; Value: Affordable; Service: Courteous; Cleanliness: Lovely;

Posted by , from Australia - NSW - Sydney on 15 Sep. 2014

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4 out of 5
Pros: Upgraded because of mouldy bathroom.
Cons: No wifi after or before checkout/in
Location: Good shuttle service
Facilities: Nice ; Value: Reasonable; Cleanliness: Neat, Mold in one room;

Posted by , from Sweden on 8 Aug. 2014

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5 out of 5
Pros: Wonderful staff. Clean.
Cons: Nothing to comment. Had a fantastic stay.
Service: Flawless, Outstanding; Cleanliness: Immaculate; 400 m to the beach, street vendors polite and not pushy, great street for shopping within walking distance, beach clean, great restaurants around

Posted by , from Australia - WA - Perth on 8 Apr. 2014

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5 out of 5
Pros: Huge pool and good food
Location: Close to everything
Facilities: Good; Value: Affordable; Service: Go the extra mile, all staff very friendly; Cleanliness: Lovely; Yum Cha lunch is great

Posted by , from Australia - NSW - Sydney on 11 Jun. 2013

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5 out of 5
Pros: Club lounge offered great value with simple but ample breakfasts, all day coffee tea & soft drinks and an hour of beer, wine & nibbles between 5 & 6pm
Cons: Noisy Muslim temple at certain times of the day.
Location: Wonderful, 5 min walk to beach
Facilities: Home away from home; Value: Affordable, Club lounge offered value; Service: Go the extra mile, Excellent service ; Cleanliness: Immaculate; We enjoyed our stay at Sanur Paradise Plaza Hotel. The shuttle bus offered a great service to the beach & supermarket. Transport to Kuta available.

Posted by , from Australia - VIC - Melbourne on 19 Aug. 2012

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About the Prime Plaza Hotel Sanur - Bali

Location Jl. Hang Tuah, No. 46, Denpasar, Bali 80228

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Prime Plaza Hotel Sanur - Bali offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. There's an onsite business center. A spa tub, a sauna, and spa services are also featured at the family-friendly Prime Plaza Hotel Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Denpasar resort is smoke free.

  • 329 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (17.3 km / 10.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Prime Plaza Hotel Sanur - Bali offers 329 accommodations with minibars and laptop-compatible safes. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Prime Plaza Hotel Sanur - Bali has 2 restaurants serving breakfast and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 400000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Prime Plaza Hotel Sanur - Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sanur Plaza
  • Hotel Sanur Plaza Paradise
  • Sanur Paradise Plaza
  • Prime Plaza Hotel Sanur Bali Denpasar
  • Sanur Plaza Hotel
  • Sanur Plaza Paradise
  • Sanur Plaza Paradise Hotel
  • Sanur Paradise Plaza Hotel Sanur
  • Sanur Paradise Plaza Suites Bali
  • Paradise Plaza Hotel
  • Sanur Paradise Plaza Hotel Bali
  • Paradise Plaza
  • Prime Plaza Hotel Sanur Bali
  • Prime Plaza Sanur Bali
  • Sanur Paradise Plaza Hotel
  • Prime Plaza ur Bali npasar
  • Prime Plaza Sanur Bali Resort
  • Prime Plaza Hotel Sanur - Bali Resort
  • Prime Plaza Hotel Sanur - Bali Denpasar
  • Prime Plaza Hotel Sanur - Bali Resort Denpasar

You should know

  • Prime Plaza Hotel Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.