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The Westin Resort & Spa Ubud, Bali

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Photo gallery for The Westin Resort & Spa Ubud, Bali

Banquet hall
View from property
2 bars/lounges, swim-up bar, poolside bar
2 outdoor pools, open 9:00 AM to 7:00 PM, free pool cabanas
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Gym
The current price is AU$307
includes taxes & fees
10 June - 11 June

Explore the area

Map
Jl. Lod Tunduh, Br. Kengetan, Desa Singakerta, Ubud, Bali, 80571
  • Ubud Monkey Forest
    ‪4 min drive‬
  • Ubud Traditional Art Market
    ‪6 min drive‬
  • Ubud Palace
    ‪7 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow-top bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Pool View (Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Single Beds, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow-top bed
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Studio Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
  • 103 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Garden View (Balcony)

Suite, 2 Single Beds, Non Smoking, Garden View (Balcony)

Suite, 2 Single Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow-top bed
  • 84 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 1 King Bed, Non Smoking, Resort View (Balcony)

Villa, 1 King Bed, Non Smoking, Resort View (Balcony)

Villa, 1 King Bed, Non Smoking, Resort View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 244 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

About the area

Ubud

A luxury stay in Ubud awaits you at The Westin Resort & Spa Ubud, Bali. You'll be 3.9 km (2.4 mi) from Ubud Monkey Forest and 6.3 km (3.9 mi) from Ubud Traditional Art Market. Highlights at this family-friendly hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Heavenly Spa by Westin can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Tabia, serves local and international cuisine and is open for breakfast and dinner. The Lobby Bar is the hotel's own lobby lounge. Enjoy the free kids' club, 24-hour gym, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and free supervised childcare. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Ubud hotel include Ubud Palace and Campuhan Ridge Walk.

What's nearby

  • Agung Rai Museum of Art - 4 min drive - 3.9 km
  • Ubud Monkey Forest - 4 min drive - 3.0 km
  • Ubud Traditional Art Market - 6 min drive - 6.2 km
  • Ubud Palace - 7 min drive - 6.5 km
  • Campuhan Ridge Walk - 7 min drive - 6.3 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 65 min drive

Restaurants

  • ‪Resto Bebek Teba Sari - ‬9 min walk
  • ‪Ayam & Ikan Bakar Tebongkang - ‬3 min drive
  • ‪Teba Sari Bali Agrotourism - ‬14 min walk
  • ‪Warung sate kakul - ‬3 min drive
  • ‪Wedja Bali - ‬3 min drive

About this property

The Westin Resort & Spa Ubud, Bali

Luxury hotel with 2 restaurants and 2 outdoor pools
The Westin Resort & Spa Ubud, Bali offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury The Westin Resort & Spa Ubud, Bali. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Ubud hotel is smoke free.

  • 118 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2019
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar by the pool
  • Swim-up bar
The Westin Resort & Spa Ubud, Bali offers 118 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. 55-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Ubud hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Heavenly Spa by Westin has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Indonesian

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Exterior detail

Maya Ubud Resort and Spa

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, 893 reviews
The price is AU$399
includes taxes & fees
7 July - 8 July
Maya Ubud Resort and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 240,000 for adults and IDR 120,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Tabia
  • Tall Trees
  • Tall Trees by The Pool
  • The Lobby Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Resort & Spa Ubud, Bali

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 726000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 240000 for adults and from IDR 120000 for children
  • Airport shuttle fee: IDR 625000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 726000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Westin Ubud Resort Mambal
Westin Ubud Mambal
The Westin Ubud Resort Spa
The Westin & Ubud, Bali Ubud
The Westin Resort Spa Ubud Bali
The Westin Resort & Spa Ubud, Bali Ubud

Frequently asked questions

What is the cancellation policy at The Westin Resort & Spa Ubud, Bali?

The Westin Resort & Spa Ubud, Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Resort & Spa Ubud, Bali?

As of 9 June 2025, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa Ubud, Bali on 10 June 2025 start from AU$307.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Resort & Spa Ubud, Bali?

Yep, The Westin Resort & Spa Ubud, Bali has a free self car park, free valet parking and free RV/bus/truck parking. Onsite parking is limited.

Are there any beaches close to The Westin Resort & Spa Ubud, Bali?

The closest beach to The Westin Resort & Spa Ubud, Bali is Sanur Beach (15.9 km).

Is there a spa on site at The Westin Resort & Spa Ubud, Bali?

Yep, Heavenly Spa by Westin is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Westin Resort & Spa Ubud, Bali have a pool?

The Westin Resort & Spa Ubud, Bali has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at The Westin Resort & Spa Ubud, Bali?

The Westin Resort & Spa Ubud, Bali features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Westin Resort & Spa Ubud, Bali a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Resort & Spa Ubud, Bali.

Is The Westin Resort & Spa Ubud, Bali family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Resort & Spa Ubud, Bali is a hit with families.

Does The Westin Resort & Spa Ubud, Bali serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Westin Resort & Spa Ubud, Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Westin Resort & Spa Ubud, Bali?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Resort & Spa Ubud, Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Resort & Spa Ubud, Bali?

No, pets and service animals are not allowed.

The Westin Resort & Spa Ubud, Bali Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 148 reviews
Rating 8 - Good. 19 out of 148 reviews
Rating 6 - Okay. 8 out of 148 reviews
Rating 4 - Poor. 1 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite Large size property Secluded
Stayed 2 nights in Mar 2025

8/10 Good

Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly stuffs, quite place.
Stayed 3 nights in Feb 2025

8/10 Good

Adam

Stayed 2 nights in Feb 2025

10/10 Excellent

inderpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Chie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not in the center of Ubud and we loved the quote and local feeling as well. The swimming pool was great and the hotel provides a lot of activities which you can join :) The breakfast option is also fair enough and you can enjoy western to Asian dishes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucille

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and tranquil great stay with a young family. All staff and namely Suci from Tabia restaurant was very kind and helpful. Will definitely come back to Westin Ubud!
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catered for as a coeliac needing gluten free Clean Polite staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are a credit to the brand - well done. From the moment we arrived to the moment we left, every interaction was professional and courteous. The hotel itself was to the standard expected of a Westin, service and activity offerings was top notch. Throughly enjoyable. We'll be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amir Soheil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had an incredible stay at Westin Hotel and Resort. The staff’s dedication to guest satisfaction truly stood out. Everyone was incredibly nice and accommodating, going above and beyond to ensure our visit was memorable. We had booked a photoshoot session and a massage during our stay, but due to unforeseen maintenance issues, the power outage lasted longer than anticipated, requiring us to reschedule both activities. While this could have been a frustrating situation, the hotel turned it into an opportunity to showcase its exceptional service. They generously provided a complimentary transfer to a nearby coffee plantation and a massage session, which was absolutely amazing. The professionalism and care displayed by the staff made us feel valued and well taken care of. Despite the hiccup, we left feeling relaxed and grateful. This hotel truly knows how to make its guests feel special.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Great breakfast. Amazing spa treatments.
Stayed 3 nights in Nov 2024

10/10 Excellent

Preet Kanwal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, loved the rooms, great hospitality and the staff was super friendly and caring. Will visit again. Thanks Preet
Stayed 3 nights in Oct 2024

10/10 Excellent

Choon Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Jehan

Stayed 4 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great service

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views and rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Aniruddha Ashok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courtious and the food options were excellent
Stayed 4 nights in Sep 2024

8/10 Good

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable property but the are around simply shuts evenings . No night life at all . The area around is for morning activities only.
Stayed 4 nights in Sep 2024

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! Most helpful/responsive and friendly. Highly recommend. Will return!
Stayed 8 nights in Aug 2024

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was everything we had hoped for and more. It exceeded our expectations in so many ways but the staff were the star of the show. They were always there for whatever we needed when we had food poisoning and were so sweet and attentive to our needs. Really appreciate everyone at the Weston in making our stay so memorable. Thank you
Stayed 3 nights in Aug 2024

10/10 Excellent

SANJAY SIMON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained! The staff was extremely helpful and friendly. We were very well attended by Sri, Sintia and Suchi during our stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Nusa Kelana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024