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"We spent a wonderful 10 days here in August 2018. Only negative was the check in process was tedious. Fantastic friendly staff, lovely food and a magn
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A luxury stay in Ubud awaits you at COMO Uma Ubud. You'll be just steps from Neka Art Museum and within a 30-minute stroll of Campuhan Ridge Walk. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.
All 46 rooms feature LED TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and DVD players. Minibars provide refreshments, and room service makes dining in an option. Premium bedding and down comforters welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. Separate bathtubs and showers, coffee/tea makers, and in-room childcare are also available.
A day of pampering at Como Shambhala Spa can include deep-tissue massages, prenatal massages, and body scrubs along with reflexology and mani/pedis. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, fitness center, spa tub, and sauna. Other amenities include 2 coffee shops/cafés and free WiFi in public areas. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle.
With a stay at this 5-star Ubud hotel, you'll be 1.8 km (1.1 mi) from Gunung Lebah Temple and 2.6 km (1.6 mi) from Ubud Royal Palace.
COMO Uma Ubud ratings based on 10 Verified Reviews
Review Summary
4.8
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for COMO Uma Ubud
Everyone (7)Couples (2)Family (1)
5 out of 5
Posted by a verified traveller on 26 Jun. 2019
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Comment from Hotel Management
28 Jun. 2019
by Dewa Arta
Dear Sir/ Madam,
Thank you very much for your feedback, it is highly appreciated.
4 out of 5
We spent a wonderful 10 days here in August 2018. Only negative was the check in process was tedious. Fantastic friendly staff, lovely food and a magnificent villa. Spent a lot of time at the pool and pool bar. Nice and close to Ubud.
Posted by Colin, from Brisbane on 29 Aug. 2018
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Comment from Hotel Management
4 Sep. 2018
by Dewa Arta
Dear Mr. Colin,
It was a pleasure to have you staying with us recently. Thank you very much for spent your time to share such a great review toward your stay and at the same time I would like to thank you for your constructive feedback with regard of our check in process. Rest assured that the necessary follow up and training has been conducted for smoother check in process.
We fondly look forward to welcoming you back to Uma soon
4 out of 5
Tranquil setting close to everything
Pros:Location and setting gave a feel of being in the middle of a rain Forrest while being in walking distance to restaurants and shopping
Cons:There are stairs everywhere at this resort so if you aren't comfortable going up and downstairs this resort would not be for you
From arrival to departure we were impressed with not only the peacefulness and convenience of the location but the attentiveness of the staff nothing was too much trouble or indeed an effort of any kind
Had a facial at the beauty spa it was amazing as was the complementary yoga
Will certainly return
Posted by a verified traveller on 12 Aug. 2018
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Comment from Hotel Management
22 Aug. 2018
by Dewa Arta
Dear Sir/ Madam,
Thank you so much for taking your time to share such a great review. I am glad that you had a lovely time at COMO Uma Ubud. Your positive notes on all aspects of your stay are sincerely appreciated. We are particularly grateful that our team and their level of service and care are the highlights of your experiences.
We look forward to welcoming you back in a very near future
5 out of 5
A tranquil slice of paradise
Everything from staff, through to facilities to food was exceptional. Close enough to Ubud to walk, far enough to avoid the noise and traffic. Loved every second and will be back.
Posted by Troy, from sydney on 29 Jul. 2018
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Comment from Hotel Management
22 Aug. 2018
by Dewa Arta
Dear Troy,
I am glad that you had wonderful time at COMO Uma Ubud and love all aspects of our Resort. We are particularly grateful that our team is one of the highlight of your stay.
We look forward to welcoming you back to Uma soon.
5 out of 5
A home away from home
Amazing hotel and excellent staff. The complimentary breakfast buffet is outstanding. Great location and shuttle service to Ubud is very handy. We booked the cheapest room which wasn't great but got an upgrade to a terrace room after I mentioned we weren't happy. Overall fantastic experience.
Posted by Alex, from sydney on 16 Jan. 2017
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Comment from Hotel Management
10 Feb. 2017
by Dewa Arta
Dear Alex,
it was a pleasure to host you at COMO Uma Ubud recently and thank you very much for your great review toward our property and our excellent staff. I do hope you had both memorable and relaxing time during your stay.
We fondly look forward to welcome you back "home" to Uma sometimes in the near future.
With Kind Regards,
Dewa Arta
Guest Services Manager
5 out of 5
A perfect blend of old and new Ubud
Pros:The rooms, staff and the food.
Uma by Como is a perfect blend of tranquil small hotel with modern facilities and great food. The rooms and villas are light, have comfortable beds, modern bathrooms and are spread around the hotel gardens. The food is excellent - breakfast, room service and at the Uma Cucina restaurant. There are healthy options is you want to create your own 'retreat' with daily yoga, raw foods etc. The staff are friendly and helpful.
Posted by Emeldr, from Perth on 11 Jul. 2016
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Comment from Hotel Management
by Dewa Arta
Dear Emeldr,
It was great pleasure having you staying with us recently.
Thank you so much for taking your time to share such a wonderful review about your experiences at COMO Uma Ubud. We are very happy that you had a great time at Uma. Your amazing comments on all aspects of your stay are sincerely appreciated. We are particularly proud and humbled to know that our team was the most important element of your incredible experiences.
I trust that we will see you again soon and we look forward to welcoming you back to Uma Ubud.
With kind regards,
Dewa Arta
Guest Services Manager
5 out of 5
Beautiful and relaxing.....
Pros:There was nothing to fault about this resort..
Cons:Nothing
Location:Proximity to Ubud town was a little far to walk to, however free shuttle from the resort was very good or alternatively IDR 50000 for a taxi was reaso
Excellent 5star experience from beginning to end..
Posted by Amanda, from Victoria on 20 Jul. 2015
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5 out of 5
Pros:The amazing personalised service (especially the breakfast staff but they all seemed genuinely happy to be servicing guests) and the food, yum!
Location:Perfect
Service: Flawless, Go the extra mile, Phenomenal, Amazing service;
Posted by Cesilia, from Australia - NSW - Sydney on 1 Jan. 2014
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5 out of 5
Pros:Beautiful and serene surroundings, if you want to relax this is the place. Staff were absolutely perfect. Every single person went above and beyond
Cons:A few noisy bugs and wildlife around and sometimes in your room. Staff are happy to remove them though no fuss
Location:Perfect, Away from it all
Facilities: Home away from home; Value: Affordable; Service: Go the extra mile, Outstanding;
Special mention to Sika the front desk manager, did everything he could to assist with whatever we wanted. Lilawana inthe bar was friendly and helpful
Posted by Chris, from Australia - WA - Perth on 1 Dec. 2013
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5 out of 5
Location:Outstanding
Facilities: Top of the line, Outstanding; Value: Fantastic; Service: Flawless, Remarkable;
COMO Uma Ubud offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 968 square feet (90 square meters) and includes a meeting room. A fitness center, a sauna, and spa services are also featured at the luxury COMO Uma Ubud. A free area shuttle within 1 km is available. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Ubud hotel.
1 floor
46 guestrooms or units
2 dining venues
2 bars or lounges
2 coffee shops
968 sq ft of conference space
90 sq m of conference space
Built in 2004
Bar by the pool
Childcare (surcharge)
Poolside lounge chairs
Umbrellas for the pool
1 conference room
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Terrace
Garden
Gift shop
Newspapers in lobby (free)
Onsite shopping
Bellhop
Smoking in designated areas
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Free area shuttle
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
DVD player
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
, Free valet parking
Transport
Airport: Ngurah Rai Intl. Airport (DPS) (41.2 km / 25.6 mi)
Property shuttles: Free area shuttle within 1 km; airport shuttle
Parking: Free valet parking and self parking
Room Amenities
COMO Uma Ubud offers 46 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Deep soaking tub
Minibar
Day bed
In-room dining (limited hours)
LED television
Satellite channels
Premium channels
Movies for purchase
DVD player
Coffee maker
Egyptian cotton linens
Down blanket
Separate shower and tub
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board available
Desk
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Connecting rooms available
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
COMO Uma Ubud has 2 restaurants on site.
Room service (during limited hours) is available.
Spa Services
Deep tissue massage
Prenatal massage
Sauna in spa
Number of treatment rooms 4
Reflexology
Couples treatment rooms
Manicures and pedicures
Body treatments
Body scrubs
Facial treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at COMO Uma Ubud
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Debit cards not accepted
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cots (infant beds) available
No lifts
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: USD 30 for adults and USD 15 for children (approximately)
Airport shuttle fee: USD 55.00 per vehicle (one way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
COMO Ubud
COMO Uma
Ubud COMO
Ubud Uma
Uma COMO Ubud Hotel
Uma COMO Hotel
Uma COMO Hotel Ubud
Uma COMO Ubud
Uma Ubud
Uma Ubud COMO
Uma By COMO, Ubud Bali
Uma Hotel Ubud
Uma Resort Ubud
Uma Ubud Hotel Ubud
COMO Uma Ubud Hotel
COMO Uma Hotel
Uma Ubud Hotel
Uma by COMO Ubud
COMO Uma Ubud Bali
COMO Uma Ubud Ubud
COMO Uma Ubud Hotel
COMO Uma Ubud Hotel Ubud
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
