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Four Seasons Resort Bali at Sayan

Photo gallery for Four Seasons Resort Bali at Sayan

A modern villa with a pool, outdoor seating, and lush tropical surroundings.
Property video
A thatched-roof structure with outdoor seating and a pond with lily pads.
A modern villa with a pool, outdoor seating, and a thatched roof structure surrounded by lush greenery and a river.
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$2,399
includes taxes & fees
22 Aug - 23 Aug

Explore the area

View map
Sayan Ubud Gianyar, Ubud, Bali, 80361
  • Place, Blanco Museum
    ‪4 min drive‬
  • Place, Bali Bird Walks
    ‪5 min drive‬
  • Place, Campuhan Ridge Walk
    ‪6 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪60 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Non Smoking (King)

A person in a red swimsuit in a rectangular pool with clear water, surrounded by lush greenery and a well-maintained lawn.

Villa, 1 Bedroom, Non Smoking (King)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 234 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking (Two Queen Beds)

A spacious living area with a large TV, wooden furniture, and a balcony with a view of lush greenery.

Suite, 1 Bedroom, Non Smoking (Two Queen Beds)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 216 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds, Non Smoking

A spacious living room with a sofa, coffee table, and a TV stand.

Family Suite, Multiple Beds, Non Smoking

  • River view
  • 216 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Non Smoking (2 Queen)

A person in a red swimsuit in a rectangular pool with clear water, surrounded by lush greenery and a well-maintained lawn.

Villa, 1 Bedroom, Non Smoking (2 Queen)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 234 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Non Smoking (Riverfront)

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 Bedroom, Non Smoking (Riverfront)

  • River view
  • 213 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Non Smoking, River View

A modern house with a swimming pool, wooden deck, and lush greenery.

Villa, 2 Bedrooms, Non Smoking, River View

  • River view
  • 427 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Non Smoking (Sayan)

A bed with a canopy, a book titled "ARTISANS ARTS," and a nightstand with a candle.

Villa, 1 Bedroom, Non Smoking (Sayan)

  • Valley view
  • 311 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Non Smoking (King and 2 Queen)

A large, multi-story resort with a thatched roof structure, surrounded by lush greenery and palm trees.

Villa, 2 Bedrooms, Non Smoking (King and 2 Queen)

  • Garden view
  • 427 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Suite, 1 King Bed (Duplex)

Premier Suite, 1 King Bed (Duplex)

Premier Suite, 1 King Bed (Duplex)

  • River view
  • 170 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed (Premier)

Family Suite, 1 King Bed (Premier)

Family Suite, 1 King Bed (Premier)

  • River view
  • 216 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Double Beds (Premier)

Minibar, in-room safe, desk, iron/ironing board

Family Suite, 2 Double Beds (Premier)

  • River view
  • 216 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for One Bedroom Duplex Suite

A spacious living area with a wooden staircase, a sofa, and a dining table.

One Bedroom Duplex Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Ubud

A luxury stay in Ubud awaits you at Four Seasons Resort Bali at Sayan. Within a 30-minute stroll, you'll find Blanco Museum and Campuhan Ridge Walk. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Sacred River Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The restaurant, Ayung Terrace, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Jati Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the free kids' club, 24-hour gym, Hot tub and sauna. 581 square feet (54 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Ubud hotel include Ubud Traditional Art Market and Agung Rai Gallery.

What's nearby

  • Blanco Museum - 4 min drive - 1.7 km
  • The Blanco Renaissance Museum - 4 min drive - 1.7 km
  • Bali Bird Walks - 5 min drive - 2.0 km
  • Campuhan Ridge Walk - 6 min drive - 2.3 km
  • Pura Dalem Ubud - 8 min drive - 3.0 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 86 min drive

Restaurants

  • ‪Sayan Point - ‬8 min walk
  • ‪La Luz - ‬3 min drive
  • ‪The Sayan House - Japanese x Latin Fusion Restaurant in Ubud - ‬9 min walk
  • ‪Ayung Terrace at Four Seasons Resort Bali at Sayan - ‬8 min walk
  • ‪Cafe Vespa - ‬12 min walk

About this property

Four Seasons Resort Bali at Sayan

Four Seasons Resort Bali at Sayan offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Four Seasons Resort Bali at Sayan. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Ubud hotel.

  • 60 guestrooms or units
  • 3 dining venues
  • 581 sq ft of conference space
  • 54 sq. m of conference space
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Four Seasons Resort Bali at Sayan offers 60 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes dining tables. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Ubud hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Sacred River Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Ayung Terrace
  • Chef's Table at Sokasi
  • Jati Bar
  • Riverside Cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Cooking classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Outdoor shower
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Seasons Resort Bali at Sayan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 2041875 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 1500000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 2041875 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

Property Registration Number 55111, 9120005481007

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Seasons Bali Sayan Ubud
Four Seasons Resort Bali Sayan Ubud
Four Seasons Resort Bali Sayan
Four Seasons Bali Sayan

Frequently asked questions

What is the cancellation policy at Four Seasons Resort Bali at Sayan?

Four Seasons Resort Bali at Sayan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Resort Bali at Sayan?

As of 23 July 2026, prices found for a 1-night stay for 2 adults at Four Seasons Resort Bali at Sayan on 22 Aug 2026 start from AU$2,399, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Resort Bali at Sayan?

Yep, Four Seasons Resort Bali at Sayan has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Four Seasons Resort Bali at Sayan?

The closest beach to Four Seasons Resort Bali at Sayan is Sanur Beach (21.1 km).

Is there a spa on site at Four Seasons Resort Bali at Sayan?

Yep, Sacred River Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Four Seasons Resort Bali at Sayan have a pool?

Four Seasons Resort Bali at Sayan has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Four Seasons Resort Bali at Sayan?

Four Seasons Resort Bali at Sayan features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Four Seasons Resort Bali at Sayan a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Four Seasons Resort Bali at Sayan.

Is Four Seasons Resort Bali at Sayan family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Four Seasons Resort Bali at Sayan is a hit with families.

Are there hot tubs in the rooms at Four Seasons Resort Bali at Sayan?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Four Seasons Resort Bali at Sayan?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Four Seasons Resort Bali at Sayan?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Seasons Resort Bali at Sayan?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Seasons Resort Bali at Sayan?

No, pets and service animals are not allowed.

Four Seasons Resort Bali at Sayan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 181 out of 232 reviews
Rating 8 - Good. 31 out of 232 reviews
Rating 6 - Okay. 12 out of 232 reviews
Rating 4 - Poor. 5 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Without exception, all staff l, in all capacities, were welcoming, available and helpful. Our experience was first rate!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

emelie marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was impeccable.the staff superb
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Owain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A full review will be posted on the usual trip review website. To summarise, this is a world-leading property. Architecturally it is out-of-this-world, but what really does this resort proud is the wonderful and attentive staff, beautiful grounds and surroundings, and peaceful, private yet impressive teak-wood heavy villas. We would happily move in as permanent guests.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and the room is clean and the bed comfortable. Definitely recommend a the villa with a pool.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Norah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical and beautiful

This property is beyond beautiful loved the stay and the service was extraordinary .. I will fully recommend this place to anyone visiting Ubud
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was totally amazing!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nahyeli

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service , beautiful hotel . Go beyond amazing
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Nahyeli

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the resort !! All the staff was amazing, everything you need they got it. They made our trip extra special , the managed all the details before we arrived. The food is amazing !! There is so many wonderful things to say about the resort , I hope I can go back soon.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

JOO HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't be better!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came here for our honeymoon. It was incredibly lovely all the way from the welcoming until we left. We felt valued and cared for. The setting and pool were unbelievably beautiful.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations. Truly a 5 star resort - the staff goes above and beyond and the attention to detail is incredible. I’ve never been so impressed with a hotel in my life. Highly recommend
Stayed 3 nights in Oct 2022
Verified

2/10 Terrible

Robin

Disliked: Cleanliness
Ok great okace
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely honeymoon

We celebrated our honeymoon at the property. The hotel has made every effort to make this moment an unforgettable celebration! If you want to celebrate a special occasion or if you are simply looking for an exotic stay that gives you a perfect taste of the local culture then I highly recommend this establishment! The staff is also extremely professional and friendly. They managed to make our stay even more memorable! We had chosen the villa for our stay, which made it perfectly possible to combine intimacy, comfort and also to take advantage of all the services offered by the hotel.
Stayed 4 nights in May 2023
Verified

4/10 Poor

PURNAMA

For the price we paying, we expect more
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older Four Seasons and it’s starting to show its age. It’s not as modern and high tech like the other Asian locations like Tokyo Otemachi or Seoul. Still, the old school feeling worked since it’s Bali and not much is new and modern anyway. The service was legendary, classic Four Seasons warmth and hospitality. Plenty of surprises from housekeeping and excellent snacks and treats daily. The beds were comfy although the rooms could use a makeover, they’re feeling a bit outdated. We had a villa with a private pool. Honestly I don’t recommend the private pool because the dipping pools at the gym/spa with varying temperatures (warm, cold, normal) are so amazing and relaxing to use. We spent more time there than our private pool. Lovely people and views overall. Close proximity to the hottest spots without being in the middle of the bustle.
Stayed 3 nights in May 2024
Verified

8/10 Good

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel intenzionalmente understatement forse anche troppo visto il prezzo ,inserito in un contesto suggestivo
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Norio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いつもフォーシズンズは素晴らしい

フォーシーズンズ全般に言える事ながら、トイレに改善の余地有り。
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel. Best FS by far

best four seasons in the world. amazing food, service, rooms. Best Management in any Hotel.
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Roberto

Liked: Cleanliness
Me robaron dinero de la habitación a pesar de tener mi maleta con candado. Cuando llegue el candado de la maleta estaba abierto así como la misma maleta y me faltaba dinero. Reporte de inmediato y supuestamente hicieron una investigación pero obviamente no encontraron culpables, por algo en el cuarto hay un mensaje que dice que no se hacen responsables por objetos perdidos. Lo único que hizo el gerente del hotel fue regalarnos un masaje en el spa. El hotel en si es muy bonito y tiene vistas hermosas de la selva y el rio, pero ya es algo viejo en cuanto a sus instalaciones, sobretodo en el cuarto, con muebles y pisos algo deteriorados, muchos mosquitos (aunque es entendible porque es la selva), y no cuentan con un sistema de cortinas blackout adecuado, por lo que el valor que se paga por la habitación no lo vale, es demasiado caro y abusan, porque afuera todo es extremamente barato.
Stayed 4 nights in Jun 2023
Verified

2/10 Terrible

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
No nos gusto el precio para lo que ofrecen, tampoco nos gusto que la rentar una villa privada teniamos personas locales viendo en la selva hacia nuestra alberca privada.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

cesar eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passez votre chemin

Hors de prix pour cet hôtel La chambre une odeur de clim infernale Le repas degeulasse mon conjoint a eu une intox alimentaire Le petit déjeuner très moyen Je ne recommande pas cet hôtel à plus de 400€ la nuit Après tout le monde te fais des sourires et te dis oui à tout et surtout à rien
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Andres de Jesus Ayala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. All the activities, food, personal Just amazing
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Love the place It so beautiful have a wonderful time
Stayed 4 nights in Feb 2020