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3.9 out of 5

"The location was good and so was the design of the rooms. Though they did need some maintenance. The location of our room was not ideal as if we had t ... " More

By a verified traveller on Wed 28 Sep 2022

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Hotel Description

A family-friendly stay in Denpasar awaits you at Villa Puri Ayu. Within just a 10-minute stroll, you'll find Mertasari Beach and Semawang Beach. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and free self parking.

At the hotel's own lounge bar, you can stop for a drink. Enjoy the kids' swimming pool and pool loungers as well as access to rowing/canoeing and surfing/body boarding. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. There's also the convenience of an airport shuttle.

With a stay at this 3.5-star Denpasar hotel, you'll be 12 km (7.5 mi) from Kuta Beach.

Emerald Loft Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Bedrooms, Garden View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa Puri Ayu ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Villa Puri Ayu

Everyone (15) Couples (1) Family (2)
3 out of 5
The location was good and so was the design of the rooms. Though they did need some maintenance. The location of our room was not ideal as if we had the curtains open we could see directly into the room opposite.

Posted by on 28 Sep. 2022

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5 out of 5
Love the garden atmosphere and friendly staff. Always a pleasure to stay here.

Posted by on 16 Nov. 2019

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4 out of 5
Very quiet and still Excellent location close to beach and lots of restaurants

Posted by , from Australia on 8 Sep. 2018

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5 out of 5
Nice hotel for the price point. Not lavish, but functional and in a great location close to the beach and the restaurant strip in Sanur. The internet wifi was patchy, great at times and sloooow at peak times, but I think that is the norm for Bali hotels. We don't go to Bali to sit on-line all day anyway. Breakfasts were good too which was a bonus.

Posted by , from Perth on 7 Aug. 2018

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4 out of 5
Great place, very quiet, staff was very helpful and friendly. I will be staying there again

Posted by on 21 May 2018

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3 out of 5

Nice quiet hotel.

Basic amenities like kettle and hair dryer were supplied upon request. However no coffee, tea or hair conditioner supplied. Bed was comfortable and room reasonably clean. Staff were friendly and courteous. We enjoyed the peacefulness that a small place can bring.

Posted by , from Cairns, QLD, Australia on 8 May 2018

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3 out of 5

Tired but comfortable

Nothing had changed since our last visit, just a lot more worn out and tired. The bed was comfortable but squeaked every time you moved, and the sheets were discoloured and had small holes. The staff start sweeping up leaves at 8.15am and make a lot of noise guess they're not on holiday. The room service lady is knocking on the door before 9am so make sure you put the do not disturb sign out. The Internet goes for 5 mins at a time then you have to refresh. They are building a new part to the villa and say they will do a makeover of the older units. The villa is close to the beach and restaurants, so we will visit again in 3 years and hopefully it's all clean and tidy

Posted by , from New Zealand on 6 Sep. 2017

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4 out of 5

Always happy to stay here

Pros: Small hotel with relaxed atmosphere and friendly staff. It is also handily located to the beach, restaurants and shops. I have stayed here several times and will return again.
Cons: No problems to mention and I don't know why this section has to be filled in to submit a review.
Location: Bali Stand Up Paddle School is located at the resort so you can pickup your SUP and be out on the water in minutes.

Posted by on 13 Nov. 2016

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2 out of 5

Beware this hotel needs a lot of maintenance.

Pros: The breakfast was ok.
Cons: Need to spend some money on refurbishment.
Thankfully only had to stay here one night. Arrived about 9pm , check in was painfully slow and things didn't get any better from there. Our three bedroom villa had seen much better days. The furniture was old and tatty, the bathroom was awful and the roof leaked.

Posted by , from Australia on 28 Sep. 2016

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4 out of 5

Family holiday in Bali

Relaxing, easy stay in a nice place central to everything at Sanur

Posted by on 11 Sep. 2016

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Villa Puri Ayu offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Spa services, a library, and a terrace are also featured at the family-friendly Villa Puri Ayu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3.5-star Denpasar hotel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Villa Puri Ayu offers 33 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

Al fresco - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Villa Puri Ayu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Children stay free: Maximum age 10
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ayu Puri
  • Puri Ayu
  • Puri Ayu Villa
  • Villa Puri Ayu
  • Villa Puri Ayu Hotel
  • Villa Puri Ayu Hotel Sanur
  • Villa Puri Ayu Sanur
  • Resort Puri Ayu
  • Villa Puri Ayu Sanur, Bali
  • Villa Puri Ayu Hotel Denpasar
  • Villa Puri Ayu Denpasar
  • Hotel Puri Ayu
  • Villa Puri Ayu Hotel
  • Villa Puri Ayu Denpasar
  • Villa Puri Ayu Hotel Denpasar

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.